BentoBox

Engage

Reservations

Keep your dining room full – and keep diners happy – with a table and guest management system that’s owned and controlled entirely by you.

BentoBox

Give every guest a great experience

BentoBox
  • Make booking easier. Allow guests to book reservations from wherever they’re finding your restaurant online – Google Reservations, social media, email marketing, and your website.

  • Digital waitlist for the win. Track walk-in guests and provide accurate wait times with an algorithm that calculates times based on number of parties seated, table capacity, table turnovers, and number of parties on the waitlist.

  • Show them you know them. Ask guests about preferences and other key information when they book, then use that data to help servers create more personalized dining experiences.

Operations on point

BentoBox
  • Minimize no-shows. Use 2-way text messaging to send diners automated confirmations and let walk-ins know when their tables are ready.

  • Customize floorplans anytime. Our intuitive iPad app makes it easy to manage servers and shifts.

  • Boost front-of-house efficiency. Sync smart devices like iPads to track table states in real time and manage capacity. 

  • Keep tables turning. When parties pay through Clover POS, their table states are updated automatically.  

  • Get better with every shift. See what’s working – and what can improve – with  pre- and post-shift reports.

Do more with diner data

BentoBox
  • Gather and learn from guest feedback. Send post-dining surveys through automated text messages and get notified of feedback instantly. Use negative feedback to learn, improve, and build guest loyalty, and use positive feedback as opportunities to thank diners and encourage them to share their experiences with your restaurant online. 

  • Track every interaction. Reservations data automatically feeds the diner database on your Marketing & Commerce Platform for a complete view of any given guest’s experiences with your restaurant in-house and online. 

  • Build guest loyalty. With Reservations data continuously enhancing diner profiles, you create more targeted – and personalized – marketing campaigns.

Learn more about our new guest management system

Manage reservations in real time

  • Fill as many tables per shift as possible

  • Give guests multiple booking channels

  • Track all reservations on one simple device

Work with smarter waitlists

  • Control capacity with wait time predictions

  • Get table suggestions based on party size and server loads

  • Text guests when their tables become available

Keep tables turning

  • Create and assign table inventory

  • Record guests' individual preferences

  • Tap into guest data and insights

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