Operate
Diner Database
Get a unified view of your diners and how they interact with your restaurant, and use it to create more personalized hospitality experiences.
Increase in diners that re-order with Diner Database-powered automated campaigns
Amount of operators that would rate their data quality as poor (NRN Survey)
Pre-built diner segments based on order history, preferences, and more
Show your diners you know them
Personalized hospitality. Tailor every interaction using information you’ve collected from other diner touchpoints, like online ordering, Reservations, and more.
Data-based segmentation. Access 15 pre-built audience groups — like Repeat Diners and Delivery Regulars – or create custom segments for even more impactful marketing campaigns.
Individual guest profiles. Auto-assign diner tags based on behavior, and add your own notes as you go.
Operate more efficiently
Unified diner data. Get a fuller understanding of your diners with on- and off-premise restaurant data collected across the entire platform.
Easy import and export. Upload contacts to your Diner Database or export guest details for even closer analysis.
Centralized diner reports. See important data like how many diners have opted in to receive communications and use it to market accordingly.
Resources
Additional solutions that turn diner data into dollars
Email Marketing
Sending personalized emails to customers after they engage with your restaurant.
SMS Marketing
Create diner-centric SMS text campaigns to share updates and incentivize repeat visits.
BentoCore
Smarter hospitality starts with BentoCore, the engine at the center of the Marketing & Commerce Platform.
Interested in learning more about BentoBox?
See how the Marketing & Commerce Platform can help your restaurant do more.