Please be aware that our website will be temporarily unavailable the weekend of February 14th for scheduled maintenance.
During this time:- Online Bill Pay will not be available, but you can still make debit or credit card payments by phone at 1-888-680-4904
- There will be no disconnection of service during this time
- If you experience a power outage, please report it by phone by dialing 1-888-544-4852
- You will still be able to access our Outage Map
Contact Evergy. We're here to help.
Get additional help...
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Online Help Center
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My Account
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In-Person Help
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Payment Options
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Outage Map
View or track outages with the outage map.
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Rate Plans
Did you know... you can also be a part of our customer advisory panel and share your opinion through our online surveys? We can use your feedback for a number of reasons, including program input, product interest and better ways to serve our community. You'll also be entered in a drawing for one of 10 $200 Amazon gift cards each quarter that you complete a survey. Enroll now.
Contact information![Service areas](/-/media/media/evergy-web/icons/location-map.png?h=203&w=400&hash=545D98E3207F48256E33A9946A6AE7E27C58B5A8&hash=545D98E3207F48256E33A9946A6AE7E27C58B5A8)
For Kansas Metro, Missouri Metro and Missouri West: 888-471-5275
For Kansas Central: 800-383-1183
Not sure which service area you're in? Simply look in the top-left of this screen to see your location or click "Select Your Location" to find out. You can also view your location on your bill. Find out how.