3.6
275 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Evergy Customers will be able to pay their bill, view their bill, report outages, view their Energy Usage, and edit their account profile preferences and notifications. This App will provide an effortless transactional experience whenever customers need to pay their utility bill, report an electrical outage or update how they wish interact with Evergy.
Updated on
Sep 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
264 reviews
Keegan Budine
October 30, 2024
This app is very slow, and I frequently encounter error pages where the app has lost communication with the server. Payments on it take a long time to load and process. Overall, it is too clunky to be useful, so I usually just open my account on a web browser. I have given up on gaining any energy usage insights from this app.
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James Symmonds
September 10, 2024
Have you been hacked or something? Tried paying my bill via the app and it wouldn't progress beyond the payment entry screen. And it wanted to save my full credit card number in the open as the payment nickname! Update: and now the usage tab is useless! It used to show unbilled usage and now it doesn't show anything useful. Why do you guys not fix this app? It's a security issue!
50 people found this review helpful
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Jason Reed
September 13, 2024
Slow, very slow. Whether that's due to bad hosting, bad equipment or bad coding, I can't tell. It's like they only made the app for people to be able to pay their bill on your phone and tried to throw minor functionality in it to appeal some subset of people but decided the developer was too expensive and pushed it out unfinished.
1 person found this review helpful
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App support