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University Billing
Frequently Asked Questions
Featured
How can I make a payment?
When will tuition, room & board be billed?
Can I pay the contract charges (tuition, room, and board) in installments?
General
Does the State of Iowa offer any type of savings program?
How can I find out whether I am eligible to be assessed tuition as an Iowa resident?
How do I contact the University Billing Office?
How much will I owe?
I am an RA/TA - How will my appointment affect the U-Bill?
My employer has a Tuition Reimbursement Plan - How do I defer my tuition payment until I am reimbursed?
My employer has a Tuition Reimbursement Plan - How do I obtain a receipt for their reimbursement process?
What are mandatory fees?
What do we mean by the “General Education Fund?”
What is the American Opportunity Tax Credit, and am I eligible to claim it?
What is the cost of attendance?
What is the difference between a Late Payment Fee and a Deferred Payment Fee?
Who can answer questions about housing contracts, meal plans, temporary housing and hawk dollars?
Who can answer specific questions about Student Health charges?
Who can I talk to if I don't think I should be charged a parking fee/fine?
Who can I talk to if I have questions about insurance charges?
Billing
How can I provide my U-Bill to my parents?
When will tuition, room & board be billed?
Payment
Can I pay the contract charges (tuition, room, and board) in installments?
Can my University Bill be paid with a credit card?
How can I make a payment?
If I mailed in a payment to the Processing Center, how long will it take to post?
What happens if I don't make a payment on time?
Financial Aid
How does my financial aid work with the billing?
What happens if my Financial Aid is late?
When can I expect my financial aid refund, and how is this refund calculated?
Where can I check if my Financial Aid disbursement has been processed?
Where can I go to learn more about merit and need-based financial aid?
Where do I send the scholarship check(s) my student received?
Why didn't my Financial Aid disburse?
Will my Financial Aid be applied toward all of the charges on my account?
Registration/MyUI
How do I set up a guest account on MyUI?
How do I view a current balance through MyUI?
MyUI says I am restricted; what does this mean?
Why can't I register or charge with my Iowa One Card?
Student Loans
Loan Repayment-How will I be billed for my student loan?
Repaying Student Loans-How to Pay
Student Loan Repayment-FAQ
Collections
I have a past due U-bill, what do I do?
My account has been referred to a third-party collection agency, now what do I do?
Third Party Collection Agency List
What is the effect of Collection Agency Placement?
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