The SolarWinds Customer Success Center provides you with what you need to install, troubleshoot, and optimize your SolarWinds products including: product guides, support articles, documentation, training, onboarding, and upgrading information.

SolarWinds Onboarding programs are designed to help walk you through product installations, upgrades, and more to deliver immediate value on your product experience. We offer self-led and assisted options, so you can choose the one that best fits your business needs and schedule.

The SolarWinds Academy offers next-level education resources to help you learn more about your product. The curriculum provides a comprehensive understanding of our portfolio of products through virtual classrooms, eLearning videos, and professional certification.

With the Customer Portal, you can:

• Create individual user accounts for your team
• Manage your licenses and get license keys
• Create and track support tickets
• Download your SolarWinds software including all the latest releases, patches, and hotfixes
• Attend live and on-demand training

SolarWinds is available to assist with technical product issues 24 hours a day, seven days a week, 365 days a year. Your options for creating a support ticket are:

• Phone (fastest response): Find regional phone numbers
• Online Support Ticket: Submit an online support case
• Email: [email protected]
  

Enjoy interacting with a vibrant and engaged IT community of more than 200,000 members. Solve problems, get help, be heard by us, and accomplish more with our products.