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Need a response now? Call us at +1-866-530-8040 or find a regional office.
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Customer Service
Assistance with accounts, billing, website or Customer Portal
Phone (Americas): +1-866-530-8040, option 1 or +1-512-682-9300
Phone (EMEA): +353 21 5002900
Phone (Germany): +49 30 390 634 50
Phone (APAC): +65 6593 7600
Technical Support
Help with Solarwinds product questions, troubleshooting, and product-related issues.
For Federal Premium Support customers, pursuant to DFARS Clause 252.204-7012, email communications should not be used to transfer, store or process CUI (Controlled Unclassified Information). If required, your SolarWinds representative will request a sanitized version of logs and information as needed for your request.
Phone (Americas): +1-866-530-8040, option 3 or
+1-512-682-9300
Phone (EMEA): +353 21 5002900
Phone (DACH): +49 30 390 634 50
Phone (APAC): +65 6593 7600
SolarWinds Success Center
Quickly find the answer to your question by searching across all product resources—documentation, videos, free training, knowledge base articles and licensing FAQs.
Sales Contact Info
Office Locations
SolarWinds Corporate
Global Headquarters
7171 Southwest Parkway
Bldg 400
Austin, Texas 78735
North America
Charlotte, North Carolina USA
Federal – Reston, Virginia USA
South America
Latin America
Other Contacts
Security Incident Response Team
Report security vulnerabilities:
[email protected]
Partner with Us
Public Relations