Background Update Fails - Return code 2147942401

Firefox in an enterprise environment. AppAutoUpdate=1 and BackgroundAppUpdate=1 My goal is to have PC's automatically update so Tennable Vul Scan doesn't go critical eve… (read more)

Firefox in an enterprise environment. AppAutoUpdate=1 and BackgroundAppUpdate=1 My goal is to have PC's automatically update so Tennable Vul Scan doesn't go critical every other week. This is affecting most of the PC's as far as I can tell in our environment. If the user actually opens Firefox and uses it, that appears to resolve the issue.

Task Scheduler successfully completed task "\Mozilla\Firefox Background Update 308046B0AF4A39CB" , instance "{e8f86ec1-b3c9-4591-ad09-3bb858dece98}" , action "C:\Program Files\Mozilla Firefox\firefox.exe" with return code 2147942421.

It's my understanding that this operation should be handled by Mozilla Maintenace Service and should be able to update in the background every 7 hours if the browser is not opened.

Couldn't find this return code associated with Firefox so I'm hoping the pros here have some insight!

Manually pushing the installer is time consuming and like many companies who like to use Firefox as an alternative browser not running Chromium and/or for their IT dept I'm considering removing it from the environment due to the background updates being difficult compared to Chrome. Chrome has the force restart, etc for GPO.

Asked by Chris K 2 days ago

FF homescreen shortcuts no longer visible

After updating to FF 132.0.1, my homescreen shortcuts are no longer visible or accessable. Could you please advise what I must do to restore them? Thank you in anticipati… (read more)

After updating to FF 132.0.1, my homescreen shortcuts are no longer visible or accessable. Could you please advise what I must do to restore them? Thank you in anticipation, Peter Palmer

Environment is Win 10 PC, ver 22H2 (OS build 19045.5011)

Asked by peter500 3 days ago

Previous session now showing up after Macbook air update

After doing an update on my macbook air, I opened firefox and selected restore previous session (which was a selectable option). However, the window does not appear anywh… (read more)

After doing an update on my macbook air, I opened firefox and selected restore previous session (which was a selectable option). However, the window does not appear anywhere, even though when I click on the icon in the dock, it shows that the window exists (so my session was correctly restored, but its not visible at present). Any help?

Asked by benjaminvandiepen 4 days ago

Last reply by benjaminvandiepen 3 days ago

Allow firefox to make changes on device?

Hi I just got a prompt window asking me to allow firefox to make changes on my device for updates which I accidently shut down without deciding to allow "yes or no". I … (read more)

Hi

I just got a prompt window asking me to allow firefox to make changes on my device for updates which I accidently shut down without deciding to allow "yes or no".

I guess I can't recover the prompt window in any way so I tried to check for updates manually in the settings and apparently i'm updated anyway. So I wonder if I missed something important by not allowing "firefox to make changes" or am I good as long as it says "no updates" in the settings?

Thanks :-)

Asked by nielsenmorten750 3 days ago

I just woke up and all my passwords were gone. I approved an update like a day ago.

I woke up this morning to find every single one of my passwords missing. It was so sudden that I could still go to a page and the usernames would still pop up for the log… (read more)

I woke up this morning to find every single one of my passwords missing. It was so sudden that I could still go to a page and the usernames would still pop up for the log in, but the entire password database is empty.

I am just in a complete panic and shock, I had so much info in there.

I have a bunch of logins.json and a couple logins.json corrupt from around 2:26 this morning which I guess is when the system restarted.

is there anything I can do at all?

Asked by grimjack_28 3 days ago

How can I delete Thunderbird-Doom Loop

I have gone through the traditional delete process. It just says I have to finish the update before I can delete it. I can't get the update to finish. I have not had my e… (read more)

I have gone through the traditional delete process. It just says I have to finish the update before I can delete it. I can't get the update to finish. I have not had my email on this computer since Friday.

Since the update loaded last night I have restarted computer at least 4 times. Every time it just shows up as you need to reboot your computer.

Asked by gwen3 1 week ago

Latest Version 115.17.0esr (64-bit)

I have updated to the latest version, 115.17.0esr (64-bit) and the tabs are continuously crashing. Is there a resolution to this and/or can I revert to the prior version?… (read more)

I have updated to the latest version, 115.17.0esr (64-bit) and the tabs are continuously crashing. Is there a resolution to this and/or can I revert to the prior version? Maurice Mayer [email protected]

Asked by mauricem1 4 days ago

I have somehow got a beta version of Thunderbird installed

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling m… (read more)

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling me I shouldn't be using a beta version and that I should revert to the latest general release version (128.4)

Today when I had some free time I downloaded 128.4 and installed it. On opening it it says that I can't use a profile file from a later version with the earlier version. Is there a way to recover from this WITHOUT having to set up the whole profile again from scratch.

Meanwhile I have done a system restore so I am back with 131.0.1 It has not given me any problems so far. Is there a new general release version imminent that will get me back on track?

I would appreciate any help I am not a computer expert, just a user, and find Thunderbird a very good email client.

David Gould

Asked by DaveEssex 5 days ago

Last reply by DaveEssex 4 days ago

Facebook Container Extension causing serious lagging

Hey all, just wanted to put it out here that recently (maybe 3 or 4 days, so ~Nov 1, 2024) I noticed that Facebook was really dragging; the feed would take a second to lo… (read more)

Hey all, just wanted to put it out here that recently (maybe 3 or 4 days, so ~Nov 1, 2024) I noticed that Facebook was really dragging; the feed would take a second to load posts as I scrolled, clicking on photos or advancing through an album would require a 1 -2 second delay before advancing/loading the photo, Reels were slow to load. And when I would type a reply or comment it was easily 1 - 2 words behind. No similar behavior on other sites - works as it should. Only on FB.

Cleared cache/history, quit and reloaded, no change.

Disabled extensions ( I run two: Ad Blocker Plus and Container), and restarted. Worked great in FB. Reloaded Ad Block, still worked great. Reloaded Container and it started lagging again.

So, maybe Facebook Container is due for an update?

My set up: Apple MPB M1 Pro (2021), Ventura 13.3.1, Firefox 132

Thanks.

Asked by cgiuffre1 4 days ago

Lost bookmarks after auto Firefox update 11/1/2024

After Firefox updated on 11/1/2024, I completely lost all my bookmarks. Going thru the online tools/suggestions, I only see one profile and bookmark backups show only two… (read more)

After Firefox updated on 11/1/2024, I completely lost all my bookmarks. Going thru the online tools/suggestions, I only see one profile and bookmark backups show only two files dated 11/1/2024 and 11/4/2024. Don't see any others prior to that. Perplexed why and how this particular update undid all this. I am missing something here or not looking in the right place? Some of these bookmarks go back a decade or more.

Asked by lcaltman2001 4 days ago

Calendar lost

On installing Thunderbird on my new Windows 11 computer, restore of backed up Profile did NOT restore my calendar. The calendar file is definitely in my Profile backup a… (read more)

On installing Thunderbird on my new Windows 11 computer, restore of backed up Profile did NOT restore my calendar. The calendar file is definitely in my Profile backup and it is over 1000 kb but nothing I have tried will import this local.sqlite file. I cannot find any other software that will import this file. Help. Thank you.

Asked by dlbkls50 5 days ago

Last reply by dlbkls50 5 days ago

Firefox can't be updated because of Potential Security Issue

My firefox can't be updated because of Potential Security Issue. I tried to directly download from firefox, but still can't download the new version. I tried to use oth… (read more)

My firefox can't be updated because of Potential Security Issue. I tried to directly download from firefox, but still can't download the new version. I tried to use other browsers to download from this website... still not successfully. https://www.mozilla.org/en-US/firefox/new/?reason=manual-update

Here is the detail I got from Edge: " This server couldn't prove that it's download.mozilla.org; its security certificate is from 1099cloud.com. This may be caused by a misconfiguration or an attacker intercepting your connection. "

What is '1099cloud.com ', which stops me from downloading anything from firefox website? How can I fix it?

Asked by firefoxquestion 5 days ago