Configuring the HelpDesk account to send messages from Backup

January 24, 2025

ID 73529

To configure the sending of infected messages placed in Backup to users:

  1. Export the Backup settings to an XML file using the following command:

    # /opt/kaspersky/klms/bin/klms-control --get-settings Backup -n -f <name of the settings file>

  2. Open the XML file to edit the settings.
  3. In the <root> section, specify one of the following values for the <allowAvThreatsRestoration> parameter:
    • 1 to allow the HelpDesk account to send infected messages that have been moved to Backup to users
    • 0 to prevent the HelpDesk account from sending infected messages that have been moved to Backup to users
  4. Save the changes made.
  5. Import Backup settings from the XML file using the following command:

    # /opt/kaspersky/klms/bin/klms-control --set-settings Backup -n -f <name of the settings file>

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