Scheduled maintenance
\
';
if (value.impact == "none" && value.status == "investigating") {
var message_body = get_incident_message(
value,
value.incident_updates[0].body
);
incidentHtml =
' \
\
\
\
\
\
\
\
\
' +
'' +
'
";
$("#green_alerted_container").append(incidentHtml);
} else if (value.impact == "critical") {
$("#red_incident_container").append(incidentHtml);
} else if (value.impact == "major") {
$("#major_incident_container").append(incidentHtml);
} else if (value.impact == "maintenance") {
$("#maintenance_incident").append(incidentHtml);
} else {
$("#orange_incident_container").append(incidentHtml);
}
$.each(value.incident_updates, function (iu_index, iu_value) {
var iu_status = iu_value.status.replace(/_/g, " ");
incidentUpdate =
'' +
message_body +
" " +
get_time_tz(value.updated_at, "PST") +
" PST
\
' +
iu_status +
" \
- " +
iu_value.body +
' \
\
\
Posted: ' +
get_time_tz(iu_value.display_at, "PST") +
" PST \
\
' +
affected_service +
"
";
$("#services_" + value.id).append(incidentUpdate_ac);
}
);
}
});
var containers = [
"#major_incident_container",
"#red_incident_container",
"#orange_incident_container",
"#maintenance_incident",
"#green_alerted_container",
];
var children = $(containers.join(",")).map(function () {
return $(this).children().length;
});
var totalNumChildren = children.get().reduce(function (total, count) {
return total + count;
},0);
if (totalNumChildren === 0) {
$("#component_top_hr").hide();
} else {
$("#above_footer").hide();
}
//for components
$.each(
summaryData.components,
function (componentsIndex, componentsValue) {
if (
componentsValue.group == true ||
(componentsValue.group == false &&
componentsValue.group_id == null)
) {
if (componentsValue.status == "major_outage") {
dot_class = "red-dot-own";
} else if (
componentsValue.status == "partial_outage" ||
componentsValue.status == "degraded_performance"
) {
dot_class = "orange-dot-own";
} else if (componentsValue.status == "under_maintenance") {
dot_class = "blue-dot-own";
} else {
dot_class = "green-dot-own";
}
if (
componentsValue.name == external_services_group1 ||
componentsValue.name == external_services_group2
) {
componentHtml =
'' +
componentsValue.name +
"
' +
componentsValue.name +
"
' +
componentsValue.name +
"
May be impacted by a connectivity issue'
);
}
}
}
);
$("ul.status-list").each(function () {
$(this).children("li:not(:first-child)").hide("slow");
if ($(this).children().length > 1) {
$(this).append(
'Show more'
);
}
});
$(".show-more").on("click", function () {
if ($(this).text() == "Show more") {
$(this).parent().children().show("slow");
} else {
$(this).parent().children("li:not(:first-child)").hide("slow");
}
$(this).text() === "Show more"
? $(this).text("Show less")
: $(this).text("Show more");
});
// Add toggled sections for regional Programmable Voice & Elastic SIP Trunking
$("div.outer-box-heading:contains('PROGRAMMABLE VOICE'), div.outer-box-heading:contains('ELASTIC SIP TRUNKING')").prepend('');
$("div.outer-box-heading:contains('PROGRAMMABLE VOICE'), div.outer-box-heading:contains('ELASTIC SIP TRUNKING')").next("ul.inner-box-dot-wrapper").toggle();
$("div.outer-box-heading:contains('PROGRAMMABLE VOICE'), div.outer-box-heading:contains('ELASTIC SIP TRUNKING')").click(function(e){
$(this).next("ul.inner-box-dot-wrapper").toggle();
if($(this).find("span.group-parent-indicator").hasClass("fa-plus-square-o")) {
$(this).find("span.group-parent-indicator").removeClass("fa-plus-square-o");
$(this).find("span.group-parent-indicator").addClass("fa-minus-square-o");
} else {
$(this).find("span.group-parent-indicator").addClass("fa-plus-square-o");
$(this).find("span.group-parent-indicator").removeClass("fa-minus-square-o");
}
})
// -------------
if (summaryData.scheduled_maintenances.length == 0) {
$("#scheduled_maintenances_div").append(
"
No scheduled maintenance at this time.
" ); } // for scheduled maintenances $.each( summaryData.scheduled_maintenances, function (sm_index, sm_value) { scheduled_count++; var maintenance_start = get_time_tz(sm_value.scheduled_for, "PST"); var maintenance_end = get_time_tz(sm_value.scheduled_until, "PST"); incidentHtml = ' \
";
$("#scheduled_maintenances_div").append(incidentHtml);
}
);
setTimeout(function () {
$(".loader-wrapper").fadeOut();
$("[data-js-hook=show-updates-dropdown]").addClass("btn btn-blue");
}, 500);
$(".page-footer").hide();
}
});
});
\
\
' +
sm_value.name +
'
\
' +
maintenance_start +
" - " +
maintenance_end +
'
\
\
\
' +
sm_value.incident_updates[0].body +
'
\
\
MAINTENANCE PERIOD
\
\
\
\
\
- \
- US Pacific: ' + get_time_tz(sm_value.scheduled_for, "PST") + " - " + get_time_tz(sm_value.scheduled_until, "PST") + " \
- US Central: " + get_time_tz(sm_value.scheduled_for, "CST") + " - " + get_time_tz(sm_value.scheduled_until, "CST") + " \
- US Eastern: " + get_time_tz(sm_value.scheduled_for, "ET") + " - " + get_time_tz(sm_value.scheduled_until, "ET") + " \
- UTC: " + get_time_tz(sm_value.scheduled_for, "UTC") + " - " + get_time_tz(sm_value.scheduled_until, "UTC") + ' \
\
\
' +
get_time_tz(sm_value.incident_updates[0].display_at, "PST") +
" PST
\
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics