Squiz Status

All Systems Operational

Squiz Cloud Hosted Instances Operational

Squiz SaaS Hosted Instances Operational

Squiz Funnelback Hosted Instances Operational

Squiz Edge Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance Notification - Sydney DC - Performance improvements Mar 5, 2025 18:00-20:00 AEDT

Dear Customer,

Squiz Data Centre team will be working on network performance improvements in our Sydney Data Centre.
We do not expect this to affect production traffic.
In the unlikely event of any disruption, we have a rollback plan in place.

Date: 5th March 2025

Maintenance Window Start: 6 PM AEDT

Maintenance Window End: 8 PM AEDT

Expected Duration: 2 Hours

Impact: No Impact Expected.
Posted on Feb 26, 2025 - 12:08 AEDT

Maintenance Notification - Sydney DC - network resiliency improvements Mar 12, 2025 18:00-19:00 AEDT

Dear Customer,

DC team will be working on network resiliency improvements in Sydney Data Centre. We do not expect this to affect production traffic. In unlikely event of a disruption we will have rollback plan in place.

Date: 12/03/2025

Maintenance Window Start: 6pm AEDT

Maintenance Window End: 7pm AEDT

Expected Duration: 1 Hour

Impact: No impact expected.
Posted on Feb 26, 2025 - 12:22 AEDT

Past Incidents

Mar 2, 2025

No incidents reported today.

Mar 1, 2025

No incidents reported.

Feb 28, 2025

No incidents reported.

Feb 27, 2025

No incidents reported.

Feb 26, 2025

No incidents reported.

Feb 25, 2025

No incidents reported.

Feb 24, 2025

No incidents reported.

Feb 23, 2025

No incidents reported.

Feb 22, 2025

Major Incident - Funnelback SaaS UK

Resolved - We are pleased to confirm that the previously reported issue affecting the performance of our Funnelback system has been successfully resolved.
Our team closely monitored the situation, and were able to apply a fix for the issue, which led to significant improvements in performance.
We will continue to keep a watchful eye on the system to ensure optimal performance and stability. We appreciate your patience and understanding during this time and apologise for any inconvenience caused.

A post mortem will be made available on https://status.squiz.cloud/ in the coming days.
Feb 22, 02:24 AEDT

Monitoring - Our engineers have found and deployed a solution for this issue, we will continue to monitor for the time being.

Performance is now returning to a normal level, further updates will be provided as they are available.
Feb 22, 02:03 AEDT

Update - Our engineers have found and deployed a solution for this issue, we will continue to monitor for the time being.

Performance is now returning to a normal level, further updates will be provided as they are available.
Feb 22, 01:46 AEDT

Identified - We believe the issue has been identified and we are implementing a fix, we are starting to see some service level improvements.

A further update will be provided via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.
Feb 22, 01:37 AEDT

Update - Our teams are continuing to investigate the issue at this time.

A further update will be provided via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.
Feb 22, 00:55 AEDT

Update - We are continuing to investigate the issue.

A further update will be provided via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.
Feb 22, 00:38 AEDT

Investigating - Squiz monitoring has detected a degradation of service impacted some Funnelback Saas customers in the UK only.
Some customer may experience slow response and or degraded service.
We are working to mitigate this problem. More updates to follow shortly.
A further update will be provided via https://status.squiz.cloud in 15 minutes, or earlier if the situation or information changes.
Feb 22, 00:22 AEDT

Feb 21, 2025

No incidents reported.

Feb 20, 2025

No incidents reported.

Feb 19, 2025

No incidents reported.

Feb 18, 2025

SYD DC Network Resiliency Testing

Completed - The scheduled maintenance has been completed.
Feb 18, 20:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 18:00 AEDT

Scheduled - Dear Customer,

SQUIZ wishes to notify you that scheduled maintenance work will be carried out in our Sydney DC, whilst we do not expect any service degradation it may occur.

Date: 18 Feb 2025

Maintenance Window Start: 18:00 AEDT

Maintenance Window End: 20:00 AEDT

Expected Duration: 2 Hours

Impact: Following network configuration changes to improve Internet Transit resiliency, Squiz DC team will be conducting network resiliency testing in our Sydney Data Centre.

This may result in brief network interruption, and will result in routing changes as failure scenarios are tested. We will strive to minimize both their duration and frequency. Clients with DR will experience minimal service impact

Should you have any questions, please contact us via MySquiz.
Feb 3, 11:28 AEDT

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.