Squiz Status

All Systems Operational

Squiz Cloud Hosted Instances Operational

Squiz SaaS Hosted Instances Operational

Squiz Funnelback Hosted Instances Operational

Squiz Edge Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Cloudflare Service Maintenance Dec 3, 2024 20:00-21:30 AEDT

Dear Customer,

SQUIZ wishes to notify you that a scheduled maintenance work will be carried out on Squiz Cloudflare CDN.

This includes Squiz DXP Services, & Squiz Cloud customers migrated to Cloudflare.

Any clients on Squiz Edge are not impacted.

Date: 03 Dec 2024

Maintenance Window Start: 09:00 GMT
Maintenance Window End: 12:00 GMT

Expected Duration: 180 min

Impact: During the maintenance window we do not expect there to be any down time or impact to your live websites.

Should you have any questions, please contact us at Squiz Customer Care.
Posted on Nov 19, 2024 - 10:06 AEDT

Sydney Data Centre Performance Improvement Dec 10, 2024 20:00-22:00 AEDT

Our DC team will be working on network performance improvements in Sydney Data Centre. We do not expect this to affect production traffic. In unlikely event of a disruption we will have rollback plan in place.
Posted on Nov 27, 2024 - 10:08 AEDT

Past Incidents

Dec 3, 2024

No incidents reported today.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

Performance Issues for Squiz UK hosted Clients

Resolved - We are pleased to confirm that the previously reported issue affecting the performance of our UK hosted systems has been successfully resolved.
Our team closely monitored the situation, and were able to apply a fix for the issue, which led to significant improvements in performance.
We will continue to keep a watchful eye on the system to ensure optimal performance and stability. We appreciate your patience and understanding during this time and apologise for any inconvenience caused.
Nov 25, 22:53 AEDT

Monitoring - Following a thorough investigation from our engineering teams, we have performed mitigation and remediation actions.

These actions have been successful as we are currently experiencing no significant performance impact.

At this time we will continue to monitor the service.
Nov 25, 21:56 AEDT

Identified - We have identified this is as a result of DDoS attack which we have partially mitigated, however we are still experiencing issues at this time and our engineers are working to fully mitigate this.

Further update to be provided as soon as there is more information available.
Nov 25, 19:52 AEDT

Monitoring - We are now monitoring the performance after our engineering have been able to see some results so far.
An update shall be available once we identify no issues.
Nov 25, 18:36 AEDT

Update - Squiz are continuing to look into the potential causes of the performance degredation at hand and will have an update as soon as pertinent news has arisen.
Nov 25, 18:14 AEDT

Update - We are continuing to investigate this issue.
Nov 25, 17:42 AEDT

Investigating - Hey Everyone.
Squiz has identified issues with the performance of our UK servers and wish to let you know that our engineering team is looking into this matter with top priority and will have updates for you as soon as they are available.

Feel free to let us know by our Service Desk if you have any concerns.
Nov 25, 17:42 AEDT

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.