Help, Support, and Training
Enterprise Service Center (ESC)
Enterprise Service Center (ESC) is a cloud-based service management solution that helps teams in organizations to implement, automate and upgrade service and support processes.
SITA - Student Instructional Technology Assistants
Student Instructional Technology Assistants (SITAs) work one-on-one with instructors on projects that enhance instruction with technology.
ITS Help Desk
The ITS Help Desk provides support for the University community on IT services, technology and software.
Extended Technical Support
ETS is a cost recovery service for implementing technical support within University departments.
Online Training Videos (LinkedIn Learning)
LinkedIn Learning is an online training library that provides access to thousands of online video courses on a wide range of technologies.
Walk-in Software Support and Troubleshooting
Current students can bring in their personal computers to the ITS Help Desk for software installations, upgrades or troubleshooting.