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Outages & Service Degradations

Service Degradation - Multiple Services

Virtual Private Network (VPN),
macOS
Service Degradation

The Global Protect VPN client for macOS is reporting a “A valid client cert is required for authentication.” error. This issue looks to be confined macOS devices imaged offsite starting Saturday, Sep 14. The current workaround is to install and use the Cisco VPN client from Self Service: Core Software on effected macOS devices. ITS is working to resolve the issue.

Calendar view of alerts Service status history

Planned Maintenance

Services scheduled for maintenance over the next 7 days.

Planned Maintenance - Multiple Services

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Windows,
Microsoft SQL Server Hosting and Administration,
Virtual Server
Planned Maintenance

Managed Windows Servers will be undergoing monthly patching during their normally scheduled maintenance window.

Please contact the ITS Help Desk if you are interested in the list of patches that will be applied or if you have any questions.

Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings

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Campus Data Network Connectivity
Afro-American Cultural Center,
Asian Pacific American Cultural Center,
Burge Hall,
Campus Recreation and Wellness Center,
Catlett Residence Hall,
Chilled Water Plant 2 (West),
Currier Hall,
Daum Hall,
Duane Banks Field,
Field Hockey Event Management Box,
Field House,
Gerdin Athletic Learning Center,
Hawkeye Recreation Service Building,
Hillcrest Hall,
Hospital Parking Ramp 3,
Hospital Parking Ramp 4,
Iowa Memorial Union,
ITS Switching Facility,
James Street Laboratory,
Karro Athletic Hall of Fame,
Latino-Native American Cultural Center,
Law, Health Policy and Disability Center,
Main Library,
Pearl Softball Field,
Petersen Residence Hall,
Pride Alliance Center,
Rienow Hall,
Slater Hall,
Soccer Complex Facility,
Stanley Hall,
West Campus Transportation Center,
Xtream Arena
Planned Maintenance

ITS will be migrating some of the wired networks located in the listed buildings to the campus fabric. Wireless services will not be impacted.

There will be a brief interruption of network connectivity during the window.

Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings

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Campus Data Network Connectivity
Adler Journalism and Mass Communication Building,
Becker Communication Studies Building,
Biology Building,
Biology Building East,
Cambus Maintenance Facility,
Clinton Street Building,
English-Philosophy Building,
Fleet Services,
High Strength Waste Treatment Building 1820,
Hydraulics Model Annex,
Hydraulics Wind Tunnel Annex,
Independence Road Annex,
IT Distribution Center,
Jessup Hall,
Landscape Services Complex,
Lindquist Center,
Lot 11 Parking Attendant Booth,
Madison Street Services Building,
Main Library,
MERGE,
Mossman Business Services Building,
Operator Performance Laboratory - Hanger H IC Airport,
Phillips Hall,
Power Plant,
Schaeffer Hall,
Sciences Library,
Stanley Museum of Art,
Towncrest Center,
University Capitol Centre,
University Services Building,
Van Allen Hall,
Voxman Music Building,
Water Plant
Planned Maintenance

ITS will be migrating some of the wired networks located in the listed buildings to the campus fabric. Wireless services will not be impacted.

There will be a brief interruption of network connectivity during the window.

Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings

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Campus Data Network Connectivity
Art Building,
Blank Honors Center,
Boyd Law Building,
Calvin Hall,
Caywood Apartments,
Chemistry Building,
Currier Hall,
Gilmore Hall,
Goschke Family Wrestling Training Center,
Hancher Auditorium,
Iowa Advanced Technology Laboratories,
Kuhl House,
Macbride Hall,
Mayflower Hall,
Nonfiction Writing House,
North Hall,
Pappajohn Business Building,
Performing Arts Annex,
Pomerantz Center,
Psychological and Brain Sciences Building,
Public Policy Research Building,
Spence Labs,
Stanley Hydraulics Laboratory,
Stuit Hall,
Theatre Building,
Trowbridge Hall,
Visual Arts Building
Planned Maintenance

ITS will be migrating some of the wired networks located in the listed buildings to the campus fabric. Wireless services will not be impacted.

There will be a brief interruption of network connectivity during the window.

Planned Maintenance - ICON

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ICON
Planned Maintenance

The ICON Dashboard servers will be upgraded during this maintenance window.

No downtime is expected for users.

Planned Maintenance - SiteNow

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SiteNow
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary degradation of service.

Service Announcements

Service announcements scheduled for the next 7 days.

There are currently no service announcements.

Legend

Service Degradation Outage Planned Maintenance Service Announcement