Welcome to Help Desk Live Chat! Please note:
- If your courses don't appear in ICON please log out and log back in to refresh the ICON dashboard or click 'Canvas Home' to go directly to your courses.
- Live Chat is only available to University of Iowa students, faculty, and staff.
- If you are a UIHC employee, please start by contacting the HCIS Help Desk at [email protected] or 319-356-0001 for assistance.
- For HawkID password resets, please call the ITS Help Desk at 319-384-4357 or visit the Password Reset tool.
- If you need a password reset or Duo setup and cannot call the Help Desk, please state this in the How may we assist you? field.
- Can't access a service? Review the IT Service Alerts page for ongoing outages.