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learning.oreilly.com 12 Managing Incidents ã®ç« 㧠オンコール対応ã¨ã‚¤ãƒ³ã‚·ãƒ‡ãƒ³ãƒˆç®¡ç†ã«ã¤ã„ã¦ãƒšãƒ¼ã‚¸ãŒå‰²ã‹ã‚Œã¦ã„㟠12. Managing Incidents インシデント管ç†ã®ç›®çš„ã‚’ The aim of incident management is to minimize the damage, costs, and recovery ti…