Posts by Chloe Cresswell 976 publicly visible posts • joined 24 Aug 2007
Had a client with a machine with out network access.
Refused to do what I asked, and I was heading south to a consultant doctor's appointment in London (this was in Lincolnshire).
Ended up swinging past the site, walking in, pushing the network cable back in, walking out, back in the car, heading to south to catch my train.
The next week I replaced the cable, due to the broken latch on the connector.
Call out fee for pushing a cable in and walking away.
Although Shelby got images from both a LaserDisc and a CED, the credits from True Grit are from the CED, not the laserdisc.
The laserdisc credits are from "The mind's eye" ;)
True Grit was found as a bare disk inside his player, and as it wasn't able to be removed normally as the caddy and tray were missing, Shelby was happy to look at that disc under the microscope as the damage to it means it will never be put into a player again.
"would put you in hot water with local privacy laws" Really?
Because it's fully compliment with the provisions of both GDPR and DPA (2018)
"Sending a pay slip in a plain text" You're the one assuming plain text.
Please inform the class what part of "Attached is your payslip in an Adobe PDF document, You will need a copy of Acrobat or Acrobat Reader to open is" is in such a violation of the law that it needs to be called out?
That is the plain text you are so upset about.
The PDF itself is password protected.
Stop projecting how badly _you_ would do this onto other people.
Also, it's a recruitment company.
They have 12 members of staff, and over 1000 people signed up to them looking for work.
Factory comes to them and wants 4 staff for 4 weeks, and the client is meant to provide them an email account to send their payslip to?
This week they will send 395 payslips for those staff.
This is a recruitment firm. You think we set every single person they find a job for on a site a company email account with the client's company?
If someone comes to them for a cleaner's job in a factory for 4 weeks, you expect them to have a recuritment company's email account, or the factory's email account?
Or maybe, you know, the client sends the payslip to the _person_
On Wednesday they will send 395 emails for payslips.
They have 12 permanent staff members.
You think we should provide email to those 395 people? Setup their devices to access the client's email server?
Plus we'd have to lock down every account to prevent it being used to send email, after all, they'd all be sending from the company's mailserver, with a company email address, how more ligitimate looking can you get?
Every few months a client of mine (a recruitment company) has their emails rejected like this for their payslips.
One response from was really helpful: the emails which are individually generated and sent need an unsubscribe option for the mailing list.
That's right, we need to fake an unsubscribe option for the mailing list they aren't on, to improve our reputation.
I can't use a cash machine, it doesn't matter now little they charge, they can't take signatures.
The banking hubs tell me "Cash? You need to use a cash machine. Oh? you can't? Go to the branch"
To get cash I need to:
Between the hours of 1000 and 1400 on a weekday: Drive 36 miles, including a trip across a toll bridge, park, go to the branch, get cash, drive home.
In my time/lost income, milage, 2x tolls, parking, it costs me £180. Plus what ever I'm taking out.
"I mainly use cash & it's no real hassle getting hold of it via ATMs"
I'm glad it's no hassle for you to get hold of cash via ATMs, BUT I CAN'T USE CASH MACHINES, THAT'S THE ENTIRE POINT.
"I have no issue with stairs, I don't get why people in wheelchairs have to have ramps"
> Have you a banking hub in a nearby town? - they are useful for stuff like that.
Banking hub: yes. Can do anything except cash, for that, they tell me to go to a branch.
> Do you not also have a PIN for chip and sign card?
Do you know what you call a chip and sign card with a PIN? A chip and PIN Card.
The entire point of Chip and Sign is for people, like me, who can't remember PINs
> We care for a disabled relative (who has chip & sign card - but her card also supports a pin number) - I know it works in *some* UK ATMs as I have done the button punching (including PIN) at an ATM while she sits in her wheelchair beside me.
If you add a PIN to a chip and sign card, when you put in into a PDQ it will match on PIN verification, and not move to Sign verification, rendering the card useless to me.
The way the authentication is determined is there is a list of authentication types on both the card and the PDQ.
The first they match on is the verification the PDQ will use.
The order is:
Online PIN
Offline PIN
Online Signature
Offline Signature
No verification
The best my bank can offer is a cash card. Which I would have to write the PIN down for.
But it doesn't matter, as that card only works in the bank's machines, and the nearest machine is a 36 mile drive, across a toll bridge.
2 issues: means going somewhere and buying something I don't really want.
2nd issue: Very few of them left.
Asda dropped cash back last year.
Tescos only do it at the customer service desk, you have to buy something there, not the main tills, and only at the larger stores, the locals/etc just tell you they have a cash machine outside.
It doesn't resemble meat.
"The words 'Share and Enjoy' were displayed in illuminated letters three miles high near the Sirius Cybernetics Complaints Division until their weight caused them to collapse through the underground offices of many young complaints executives. The upper half of the sign that now protrudes translates in the local tongue as 'Go stick your head in a pig,' and is lit up only for special celebrations. "
But did you try to get the capacitor replaced under warranty after you smoked it?
If you went "my fault, arse, need a replacement part" you're not an idiot *nods*
If you say "it's the fault of the supplier, they owe me a new capacitor to replace the one I blew up", then yes, you'd be an idiot ;)
If you are an IT tech for a company, and don't know you need to power off the machine before installing expansion cards, I would still maintain you are an idiot.
If you then hook in a device using a cable that doesn't meet the spec, then I'd still say you're an idiot.
Did some work for APC (now part of FedEX UK).
Network wasn't working right.
Machine had been supplied with 10/100 10baseT networking.
Found fault PC with a 10baseT/2 PCI card installed, and a 20 cm cable looping it into the network (50cm is the minimum distance)
Examined the machine, the PCI card had been installed while the machine was running.
I got banned from the site as I told my boss not to honour the warranty as the machine was damaged by the client's IT staff being an idiot.
Yeah, the ones that last are just the ones that lasted.
My mum has a danish made chest freezer, it's 1 year older than I am.
It's from 1978.
Is it reliable? yes.
Is it well made? yes.
Has it lasted 49 years? yes.
Have I ever seen another one? No.
Is it therefore an example of how much better things were made? No, we just got lucky (esp as it hasn't leaked, given it's full of classic Ozone eating CFCs...)
"here's often no differentiation between "end user" and techie so those of us who are expert get the same 1st line script"
My normal comment is the knowledge level of a tech support call is a constant.
So $ENDUSER rings in, they get the expert.
We ring in, we get "it's my first day! script reader.
It wasn't that stupid really.
If set to halt on all errors, the press F1 was to indicate a keyboard was now attached and working.
My machines were normally defaulted to "halt on all errors except keyboard" from the makers (gigabyte 486/pentiums boards) and so would sail though regardless if you hadn't connected the keyboard.
"They only take cash (surely some tax dodge?)" a lot of places around me only take cash, because of the cost of taking cards.
One cafe that takes cards has a sign up which they update - it's how much the charges are for the current month for the card transactions they have taken.
It's normally around £350.
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