fingerprinting OS
Why do they need to do this?
I have a problem at the moment with multiple logins with Kobo/Rackuten where I cannot login. "A technical error". Almost a week, JUST got a support ticket number.
Cannot buy books, cannot download books. I can get in with a new login and they will transfer my 500 approx books to new login. BUT, that probably needs Adobe Digition Editions programme. I am on Linux. The programme is not available on Linux or Chromebooks. I think a few million people will get a surprise if the move over to Linux/Chromebooks.
Why is it not available for Linux when it is on MacOS? Why cannot be a browser version be available?
Doubly frustrating when all the E-readers are based ln Linux.
Their support tell me -
"But don't worry, you can still access all your purchased books on any Kobo platform without using ADE, as long as you don't need to transfer any DRM protected books". As far as I am aware ALL their purchased books are DRMed."
"We sincerely appreciate your graciousness, exceptional patience, and profound understanding."
What patience and understanding. The only understanding I have is that they have trouble with a simple login. Looks at the logs for fsake. My only saving grace is that most of my books have been Calibrated. :-)