Re: RTFM
Last century I recruited a replacement Manufacturing Manager to work with my design team, and I was so keen to get someone started to help with the workload that I neglected to listen to my inner voices. The guy got the job purely because he attended the same (engineering) university as me, so he must be good. Right? Right?? Of course reality dawned rather quickly, and I was left to work with with someone who was completely hopeless in the real world. Paper qualifications may imply one thing, but actions speak so much louder; He was always asking for help with even the simplest of tasks, and my patience was worn down on a daily hourly basis.
The final straw came on the fateful day when he asked me how to format some superfluous procedural document, to which I simply said "Richard, RTFM"
As I walked out of his office I glanced back and saw him just staring at the keyboard, and then he uttered the words "Which one is the RTFM key?"
I learned a lot that day and have been far more diligent with the recruitment process ever since.