This lawsuit is bravo-sierra IMHO
I live in the sticks, gotta drive 8 miles for cell service. Amazon has been through a variety of delivery mechanisms. I have seen the (now old style) Amazon vans. The new electric vans don't like to travel that far from charging stations. We still occasionally have the Amazon private contractors.
Rock solid for 'last mile delivery'.... USPS. I always monitor my packages. Any non-weather delays are ALWAYS Amazon's problem getting the package to the local post office. I recently had to order the same item three times, it flew cross country to the nearest major metro, and then never made it to the local post office. Once it finally made it local, it was on my door six hours later.
Amazon is a giant computer system. Remember how AWS was created - selling surplus compute services during off-peak hours for Amazon's ordering & delivery infrastructure. Amazon tracks everything. In my area their algorithms have determined that USPS is the best carrier for most package deliveries. Sometimes they tag UPS, and rarely FedEx.
They will try to give me the "Free next day" or "Free same day" delivery, and when I do not actually need the items I will sometimes try it. They run around a 60% failure rate on delivering those packages on time.
It totally makes sense. The independent driver contractors hate coming all the way out in the country for one stop. They are never the same person either. How well do those maps on the phones work without their cell service? No one to call if they get lost either. Let's not forget Amazon prefers they make later-in-the-day deliveries to deter porch pirates - this time of year with dark days and seasonal weather, I would be downright scared driving unknown, unlit roads too. Amazon's computers track this data, and they determine their best success is to use a different carrier.
To the topic of this article...
There is some metric in Amazon's data which has caused the system to downshift the Prime delivery schedule. This lawsuit is frivolous to suggest the metric is the racial makeup of these zipcodes. There is absolutely no way Amazon's computers are programmed with the logic "If black & low-income, then give poor service".
Amazon gives the reason of "driver safety". I will bet money they have historical hard data to back that up. I hope this lawsuit goes to court and is exposed for what it is.