AWS Outposts Rack FAQs

NA"},"metadata":{"tags":[{"id":"GLOBAL#product#outposts-rack","name":"AWS Outposts rack","namespaceId":"GLOBAL#product","description":"AWS Outposts rack","metadata":{}}]}},{"fields":{"topic":"How does AWS maintain AWS Outposts rack infrastructure?","id":"product-faqs#how-does-aws-maintain-aws-outposts-rack-infrastructure","customSortOrder":"1","content":"

When your Outpost is installed and is visible in the AWS Management Console, AWS will monitor it as part of the public Region and will automatically execute software upgrades and patches. \n

If there is a need to perform physical maintenance, AWS will reach out to schedule a time to visit your site. AWS may replace a given module as appropriate but will not perform any host or network switch servicing on customer premises."},"metadata":{"tags":[{"id":"product-faqs#aws-outposts-rack-faq#support-maintenance","name":"support-and-maintenance","namespaceId":"product-faqs#aws-outposts-rack-faq","description":"

Support & maintenance section for AWS Outposts Rack FAQ.","metadata":{}},{"id":"GLOBAL#product#outposts-rack","name":"AWS Outposts rack","namespaceId":"GLOBAL#product","description":"AWS Outposts rack","metadata":{}}]}},{"fields":{"topic":"Do the same compliance certifications for AWS Services today apply for services on Outposts rack?","id":"product-faqs#do-the-same-compliance-certifications-for-aws-services-today-apply-for-services-on-outposts-rack","customSortOrder":"1","content":"

AWS Outposts rack itself is HIPAA eligible, PCI, SOC, ISMAP, IRAP and FINMA compliant, ISO, CSA STAR, and HITRUST certified, and we expect to add more compliance certifications in coming months. You can see the latest certification status for AWS Services on Outposts rack on our Services in Scope page. AWS Services on Outposts rack like RDS or Elasticache Redis that have achieved certifications like PCI are also considered certified on Outposts rack. As AWS Outposts rack runs at the customer’s data center, under the AWS Shared Responsibility model customers own the responsibility for physical security and access controls around the Outpost for compliance certification."},"metadata":{"tags":[{"id":"product-faqs#aws-outposts-rack-faq#security-compliance","name":"security-and-compliance","namespaceId":"product-faqs#aws-outposts-rack-faq","description":"

Security & complinace section for AWS Outposts Rack FAQ.","metadata":{}},{"id":"GLOBAL#product#outposts-rack","name":"AWS Outposts rack","namespaceId":"GLOBAL#product","description":"AWS Outposts rack","metadata":{}}]}},{"fields":{"topic":"What happens at term end?","id":"product-faqs#what-happens-at-term-end","customSortOrder":"1","content":"

At the end of your Outposts rack term, you can either renew your subscription and keep your existing Outposts rack(s), or return your Outposts rack(s). If you do not notify AWS which option you intend to take, your Outposts rack(s) will be renewed on a monthly basis, at the rate of the No Upfront payment option corresponding to your AWS Outposts rack configuration. For more information, see term end documentation here."},"metadata":{"tags":[{"id":"product-faqs#aws-outposts-rack-faq#billing","name":"billing","namespaceId":"product-faqs#aws-outposts-rack-faq","description":"

Billing section for AWS Outposts Rack FAQ.","metadata":{}},{"id":"GLOBAL#product#outposts-rack","name":"AWS Outposts rack","namespaceId":"GLOBAL#product","description":"AWS Outposts rack","metadata":{}}]}},{"fields":{"topic":"Are there any prerequisites for deploying Outposts 42U racks at my location?","id":"product-faqs#are-there-any-prerequisites-for-deploying-outposts-42u-racks-at-my-location","customSortOrder":"1","content":"

Your site must support the basic power, networking and space requirements to host an Outpost. An Outposts rack needs 5-15 kVA, can support 1/10/40/100 Gbps uplinks, and space for a 42U rack (80” X 24” X 48” dimensions). As Outposts rack requires reliable network connectivity to the AWS Region, you should plan for a public internet connection. Customers must have Enterprise Support or Enterprise On-Ramp Support, which provides 24x7 remote support within 15 minutes or within 30 minutes depending on the Support plan selected."},"metadata":{"tags":[{"id":"product-faqs#aws-outposts-rack-faq#getting-started-with-ordering-installation","name":"getting-started-with-ordering-and-installation","namespaceId":"product-faqs#aws-outposts-rack-faq","description":"

Getting started with ordering & installation section for AWS Outposts Rack FAQ.","metadata":{}},{"id":"GLOBAL#product#outposts-rack","name":"AWS Outposts rack","namespaceId":"GLOBAL#product","description":"AWS Outposts rack","metadata":{}}]}},{"fields":{"topic":"Can I create EC2 instances using an EBS backed AMI on my Outposts?","id":"product-faqs#can-i-create-ec2-instances-using-an-ebs-backed-ami-on-my-outposts","customSortOrder":"1","content":"

Yes, you can launch EC2 instances using the AMIs backed with EBS gp2 volume types."},"metadata":{"tags":[{"id":"product-faqs#aws-outposts-rack-faq#aws-services","name":"aws-services","namespaceId":"product-faqs#aws-outposts-rack-faq","description":"

AWS services section for AWS Outposts Rack FAQ","metadata":{}},{"id":"GLOBAL#product#outposts-rack","name":"AWS Outposts rack","namespaceId":"GLOBAL#product","description":"AWS Outposts rack","metadata":{}}]}},{"fields":{"topic":"Why would I use AWS Outposts rack instead of operating in an AWS Region?","id":"product-faqs#why-would-i-use-aws-outposts-rack-instead-operating-in-an-aws-region","customSortOrder":"1","content":"

You can use Outposts rack to support your applications that have low latency or local data processing requirements. These applications may need to generate near real-time responses to end user applications or need to communicate with other on-premises systems or control on-site equipment. These can include workloads running on factory floors for automated operations in manufacturing, real-time patient diagnosis or medical imaging, and content and media streaming. You can use Outposts rack to securely store and process customer data that needs to remain on premises or in countries where there is no AWS Region. You can run data intensive workloads on Outposts rack and process data locally when transmitting data to AWS Regions is expensive and wasteful and for better control on data analysis, backup and restore."},"metadata":{"tags":[{"id":"GLOBAL#product#outposts-rack","name":"AWS Outposts rack","namespaceId":"GLOBAL#product","description":"AWS Outposts rack","metadata":{}},{"id":"product-faqs#aws-outposts-rack-faq#general","name":"general","namespaceId":"product-faqs#aws-outposts-rack-faq","description":"

General section for AWS Outposts Rack FAQ","metadata":{}}]}},{"fields":{"topic":"In which AWS Regions is Outposts rack available?","id":"product-faqs#in-which-aws-region-is-outposts-rack-available","customSortOrder":"2","content":"

Outposts rack is supported in the following AWS Regions and customers can connect their Outposts to the following AWS Regions: \n

\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
US East (N. Virginia) \n us-east-1 \n \n
US East (Ohio) \n us-east-2 \n \n
US West (N. California) \n us-west-1 \n \n
US West (Oregon) \n us-west-2 \n \n
Canada (Central) \n ca-central-1 \n \n
South America (São Paulo) \n sa-east-1 \n \n
EU (Frankfurt) \n eu-central-1 \n \n
EU (Stockholm) \n eu-north-1 \n \n
EU (Ireland) \n eu-west-1 \n \n
EU (London) \n eu-west-2 \n \n
EU (Paris) \n eu-west-3 \n \n
EU (Milan) \n eu-south-1 \n \n
EU (Spain) \n eu-south-2 \n \n
Middle East (Bahrain) \n me-south-1 \n \n
Middle East (UAE) \n me-central-1 \n \n
Israel (Tel Aviv) \n il-central-1 \n \n
Africa (Cape Town) \n af-south-1 \n \n
Asia Pacific (Singapore) \n ap-southeast-1 \n \n
Asia Pacific (Sydney) \n ap-southeast-2 \n \n
Asia Pacific (Jakarta) \n ap-southeast-3 \n \n
Asia Pacific (Tokyo) \n ap-northeast-1 \n \n
Asia Pacific (Seoul) \n ap-northeast-2 \n \n
Asia Pacific (Osaka) \n ap-northeast-3 \n \n
Asia Pacific (Mumbai) \n ap-south-1 \n \n
AWS GovCloud (US-West) \n us-gov-west-1 \n \n
AWS GovCloud (US-East) \n us-gov-east-1 \n \n \n \n

 "},"metadata":{"tags":[{"id":"GLOBAL#product#outposts-rack","name":"AWS Outposts rack","namespaceId":"GLOBAL#product","description":"AWS Outposts rack","metadata":{}},{"id":"product-faqs#aws-outposts-rack-faq#general","name":"general","namespaceId":"product-faqs#aws-outposts-rack-faq","description":"

general","metadata":{}}]}},{"fields":{"topic":"What happens when my facility's network connection goes down?","id":"product-faqs#what-happens-when-my-facilitys-network-connection-goes-down","customSortOrder":"2","content":"

EC2 instances and EBS volumes on the Outpost will continue to operate normally and can be accessed locally via the local gateway. Similarly, AWS service resources such as ECS worker nodes continue to run locally. However, API availability will be degraded, for instance run/start/stop/terminate APIs may not work. Instance metrics and logs will continue to be cached locally for a few hours, and will be pushed to the AWS Region when connectivity returns. Disconnection beyond a few hours however may result in loss of metrics and logs. If you expect to lose network connectivity, we strongly recommend regularly testing your workload to ensure it behaves properly in this state when an Outpost is disconnected. For S3 on Outposts, if the network connection to your Outpost is lost, you will not be able to access your objects. Requests to store and retrieve objects are authenticated using the regional AWS Identity and Access Management (IAM) service, and if the Outpost has no connectivity to the home AWS Region, you are not able to access your data. Your data remains safely stored on your Outpost during periods of disconnect, and once connectivity is restored authentication and requests can resume."},"metadata":{"tags":[{"id":"GLOBAL#product#outposts-rack","name":"AWS Outposts rack","namespaceId":"GLOBAL#product","description":"AWS Outposts rack","metadata":{}},{"id":"product-faqs#aws-outposts-rack-faq#support-maintenance","name":"support-and-maintenance","namespaceId":"product-faqs#aws-outposts-rack-faq","description":"

Support & maintenance section for AWS Outposts Rack FAQ.","metadata":{}}]}},{"fields":{"topic":"Is AWS Outposts rack GxP Compatible?","id":"product-faqs#is-aws-outposts-rack-gxp-compatible","customSortOrder":"2","content":"

Yes, AWS Outposts rack is GxP compatible. AWS Outposts rack extends AWS services to AWS-managed infrastructure that is physically located at a customer site. Outposts rack capacity can be accessed locally over a local gateway that is mapped to the customer’s local network, in addition to having a connection path back to the AWS Region. You can learn more about using the AWS Cloud, including Outposts rack, for GxP systems here. GxP-regulated life sciences organizations using AWS services are responsible for designing and verifying their GxP compliance."},"metadata":{"tags":[{"id":"product-faqs#aws-outposts-rack-faq#security-compliance","name":"security-and-compliance","namespaceId":"product-faqs#aws-outposts-rack-faq","description":"

Security & complinace section for AWS Outposts Rack FAQ.","metadata":{}},{"id":"GLOBAL#product#outposts-rack","name":"AWS Outposts rack","namespaceId":"GLOBAL#product","description":"AWS Outposts rack","metadata":{}}]}},{"fields":{"topic":"Where are EBS snapshots stored?","id":"product-faqs#where-are-ebs-snapshots-stored","customSortOrder":"2","content":"

EBS snapshots of EBS Volumes on Outposts rack are stored by default on Amazon S3 in the Region. If the Outpost is provisioned with Amazon S3 on Outposts you have the option to store your snapshots locally on your Outpost. EBS snapshots are incremental, which means that only the blocks on your Outpost that have changed after your most recent snapshot are saved. You can at any time restore (hydrate) EBS Volume on Outposts from the stored snapshots. To learn more, visit the EBS Snapshots documentation."},"metadata":{"tags":[{"id":"product-faqs#aws-outposts-rack-faq#aws-services","name":"aws-services","namespaceId":"product-faqs#aws-outposts-rack-faq","description":"

AWS services section for AWS Outposts Rack FAQ","metadata":{}},{"id":"GLOBAL#product#outposts-rack","name":"AWS Outposts rack","namespaceId":"GLOBAL#product","description":"AWS Outposts rack","metadata":{}}]}},{"fields":{"topic":"In which countries and territories is Outposts rack available?","id":"product-faqs#in-which-countries-and-territories-is-outposts-rack-available","customSortOrder":"3","content":"

Outposts rack can be shipped to and installed in the following countries and territories. \n