æã çµç¹ã®å å¤ã§çãä¸ãããã¿ã®ä¸ã¤ã«ãè¨è¨æ¸ã¯å¿ è¦ãªã®ããè«ç¾©ããããä»åãå¾è¼©ã®ä¸äººããè¨è¨æ¸ä¸è¦è«ãã¶ã¤ãããã¦ããã®ã§ãç¾æç¹ã§ã®å人çè¦è§£ãã¾ã¨ãã¦ãããã®ãå人çã«ã¯ãã½ããã¦ã§ã¢ã®è¨è¨æ¸ã¯å¿ é ã§ããªãããéçºæ¦ç¥ãç·´ã段éã§ä½æãããã©ããã決ããã°ããã¨æã£ã¦ããã
è°è«ã®åæï¼ä»æ§æ¸ã¨è¨è¨æ¸
è°è«ãç°¡åã«ããããã«ãã¾ããä»æ§æ¸ãã¨ãè¨è¨æ¸ãã¨ããè¨èãåå®ç¾©ãã¦ãããããä»åã®æ´çã¯ä»¥ä¸ã¨ãã¦ããã
- ä»æ§æ¸ ⦠éçºè ã¨ã¦ã¼ã¶ã¼(ä»æ§æ±ºå®è )ããã½ããã¦ã§ã¢ã®æ¯ãèããåãã«é¢ãã¦ã³ãã¥ãã±ã¼ã·ã§ã³ããããã«å¿ è¦ãªææ¸é¡ã®ãã¨ã
- è¨è¨æ¸ ⦠éçºè ã©ãããã½ããã¦ã§ã¢ãä½æããã«ããã£ã¦ã®ãæ§é ãä»æ§ã«ã¤ãã¦ã³ãã¥ãã±ã¼ã·ã§ã³ããããã«å¿ è¦ãªææ¸é¡ã®ãã¨ã
è¦ã¯ä»åè°è«ãããã¨ãã¦ãããè¨è¨æ¸ãã¯ãã¦ã¼ã¶ã¼(ä»æ§æ±ºå®è )ã¨ã¯ç¡é¢ä¿ãªãã®ã§ããã¨ããåæã§ãããã¾ããããã§ã¯ææ¸ããã©ã¼ãã«ããã¤ã³ãã©ã¼ãã«ãã©ããã«ã¤ãã¦ã¯ç¹ã«åããªãããã¯ã¤ããã¼ãã«æ¸ãããä¸æéãã®å³è¡¨ã§ãã£ã¦ããããã¹ãã¡ã¢ã§ãã£ã¦ããéçºè ã©ãããã³ãã¥ãã±ã¼ã·ã§ã³ããããã«å©ç¨ããã®ã§ããã°ä»åã¯ãè¨è¨æ¸ãã¨ãã¦æãããã
ã¾ããä»åã¯ç¹ã«ã¨ããããªãããã©ãããä»æ§æ¸ãã¯(ä½è£ã¯å¥ã«ãã¦)åºæ¬çã«å¿ è¦ãªãã®ã ã¨èãã¦ãããã½ããã¦ã§ã¢ã¨ãã(ååæ§ç¯åã«ã¯)å¯è¦æ§ã®ä½ããã®ãæ±ãã®ã§ãä½ããã®ä»£æ¿æ段ã§ã½ããã¦ã§ã¢ã®æ¯ãèãã決å®ããå¿ è¦ã¯ããã¯ãããªãããã©ã¼ãã«ãªããã¥ã¡ã³ãã§ç®¡çããã®ãé£ãããã°ããªãã¬ã¼ã·ã§ã³ããã¥ã¢ã«é¡ã¨ãä»æ§æ¸ããåä½ããã¦ãã¾ãã¨ããã®ã¯æã ããæã¡æã ã£ããããã
è¨è¨æ¸ã®ç®çã±ã¼ã¹ãã¤ã±ã¼ã¹
åé ã«ãæ¸ããããã©ãã(éçºè ãã³ãã¥ãã±ã¼ã·ã§ã³ã§ä½¿ãé¡ãã®)è¨è¨æ¸ã¯å¿ è¦ã§ããã°ä½ãã°ããããå¿ è¦ã§ãªããã°ä½æããå¿ è¦ã¯ç¡ãã¨èãã¦ããããã¡ã°ããã£ãããªã®ã¯éå»ã®ã«ã¼ã«ãç²ç®çã«ç¶ç¶ãã¦ããå ´åã ãè¨è¨æ¸ãä½ããã¨ã¯å°ãªãã¨ãã³ã¹ããããããä½ã®ç®çã§è¨è¨æ¸ãæ¸ãã®ãæ¤è¨ããå¿ è¦ãã©ããã確èªãã¹ãã ããã
å¤ãããã®ç¿æ £ãæã¡ç ´ãã®ã¯å®¹æã§ã¯ãªããå¤ãç¿æ £ã«æ°ã¥ãã®ã¯ããã«è¼ªãããã¦é£ãããå¤ãç¿æ £ãæ¨ã¦ãããã®æåã®ä¸æ©ã¯ãèªåã®ããæ¹ãæ代é ãã ã¨ãããã¨ã«æ°ã¥ããã¨ã ããããæãé£ãããåããããé£ããã®ã¯ãå®éã«ãããæ¨ã¦ããã¨ã ãã¡ã³ã¿ã«ã¢ãã«ãæèãã¿ã¼ã³ã¯ãé·å¹´ã«ãããå¤å¤§ãªä»£åãæã£ã¦å½¢æããã磨ããã¦ãããã®ã ãã ãã軽ã ã¨ã¯æ¨ã¦ãããªãã
ã¢ã¸ã£ã¤ã«ãã©ã¯ãã£ã¹ é人ããã°ã©ãã«å¦ã¶ç¾å ´éçºè ã®ç¿æ £ 7.æãæ¥ããç¿æ £ãæ¨ã¦ã(P36)
ã¨ããããã§ããããããªè¨è¨æ¸ã®ç®çå¥ã«ãã±ã¼ã¹ãã¤ã±ã¼ã¹ã§èãã¦ã¿ããã
顧客ãè¨è¨æ¸ãæ±ãã¦ãã
ãããæãããããã¿ã¤ãã®å£ãªã®ã ã¨æãããã©ããããã§æèåæ¢ããã®ã¯è¯ããªããããèãã¦ããæ¬å½ã«ãè¨è¨æ¸ãä½ãå¿ è¦ãããã®ãã¨ãããã¤ãä½ãã®ãã«ã¤ãã¦ã¯å åã«èããä½å°ãããã
- ãã¸ãã¹å¥ç´ä¸ã®åé¡ã§è¨è¨æ¸ãä½æãã¦ç´å ¥ããå¿ è¦ãããå ´å(ä¾ãã°ãã½ããã¦ã§ã¢ã®å®æåã«ä¸éæ¯æããåããããç)ã§ããã°ãçå£ã«ä»£æ¿æ段ãèãã¦è¯ãã¨æãããã®æ¹é¢ã«ã¤ãã¦ã¯ãã¾ãæ·±ãã¯ç¥ããªãããã©ããä¸éæ¯æãã®æ¡ä»¶ãè¦ç´ããã¨ã¯å¯è½ã ãããã ãã®ç®çã§è¨è¨æ¸ãä½æããã®ã¯é¦¬é¹¿ãã¦ããã
- ã½ããã¦ã§ã¢ã®å®æå¾ã«è¨è¨æ¸ãç´å ¥ããå¿ è¦ãããã®ã§ããã°ãè¨è¨æ¸ãã½ããã¦ã§ã¢ã®å®æå¾ã«ä½æãããã¨ãèããã»ãããããäºåã«è¨è¨æ¸ãæ¸ãããã¯ãäºå¾ã«è¨è¨æ¸ãæ¸ãã»ãã容æã§ããã
- è¨è¨æ¸ã®äºå¾ä½æã§è¯ãã®ã§ããã°ãå®æããã½ããã¦ã§ã¢ããè¨è¨è³æãçæãããã¨ãåºæ¥ã(æè¿ã¯ãã¾ããã£ããã¨ãç¡ãããã©ã)ãå¯èªæ§ãªã©ã«ã¯å¶ç´ããããããããªããããæ£ç¢ºãªè¨è¨æ¸ããä½æãããã¨ãã§ããã
è¨è¨è ã¨ãã以éã®ä½æ¥è ãåããã¦ãã
ããã¯SIå±ã大è¦æ¨¡éçºã§ã¯ããããã±ã¼ã¹ããã ãå°è¦æ¨¡éçºã§ãã£ãã¨ãã¦ãããã¹ãã¨ãã観ç¹ãæ¼ããã¡ãªã®ã§æ³¨æãå¿ è¦ã ã¨æãã
- ãµãã³ã³ã¹ãã©ã¯ã¿(ãªãã·ã§ã¢å«ã)ã«å®è£ ãä¾é ¼ããã®ã§ããã°ãåºæ¬çã«ã¯è¨è¨æ¸ã¯å¿ è¦ã ããããã ãã©ãã¾ã§è©³ç´°ã«è¨è¼ãããã¯ãã¢ã¼ããã¯ãã£ãªã©ã«ãä¾åããã®ã§ããèããã»ããããã ãããè¨è¨æ¸ä»¥å¤ã®æ段ã§ä½æ¥ä¾é ¼ã§ããã®ã§ããã°ããã¡ããè¨è¨æ¸ã¯å¿ é ã§ã¯ãªãã
- é«åº¦ãªå質ãæ±ããããã½ããã¦ã§ã¢ã§ã¯ãè¨è¨è ã¨ã¯ç°ãªãã¡ã³ãã¼ããã¹ããè¡ããã¨ã«ããå質åä¸ãå¿ è¦ã¨ãªãå ´åãããããããå®ç¾ããã«ã¯ãã¹ããã¤ã³ããæ´ãåºãããã«ãã種ã®è¨è¨æ¸ãå¿ è¦ã§ããããã ãããã¾ã©ãã¯è¨è¨å®è£ ã¬ãã«ã®ãã°å¯¾çãåºæ¥ãæ¯æ´ãã¼ã«ãå¤ãã®ã§ãè¨è¨ããã¥ã¡ã³ããã¼ã¹ã§ã®å質åä¸ãæ¬å½ã«å¿ è¦ãã¯ããèããæ¹ããã(ãã¼ã«ã§ããããããªããã¤ã³ãã«éã£ã¦ææ¸åã»ãã¹ãããã¨èããã»ããåçç)ã
è¨è¨æ¸ãä»ã®å©å®³é¢ä¿è ã¨ã®åæå½¢æã«å¿ è¦
ä¾ãã°å¤é¨ã·ã¹ãã ã¨ã®ã¤ã³ã¿ã¼ãã§ã¼ã¹ãªã©ã«ã¤ãã¦ãåæå½¢æã®è¨¼è·¡ã¨ãã¦è¨è¨æ¸ãå¿ è¦ãªå ´åãããããã®å ´åã¯(åæç¹ã«éã£ã¦ã¯)è¨è¨æ¸ã¯å¿ è¦ã ãããã¢ã¸ã£ã¤ã«ã¨è¦å¾ã§ãä¾ã¨ãã¦ä¸ãã£ã¦ããããã ãå¿ è¦ãªã®ã¯ãåæå½¢æã®è¨¼è·¡ãã§ããã®ã§ããããè¨è¨æ¸ã¨å¼ã¶å¿ ç¶æ§ã¯ãã¾ãç¡ããè¨ã£ããè¨ããªãã¨ãã£ãè°è«ãé²æ¢ã§ããç¨åº¦ã®ããã¥ã¡ã³ããããã°å åã ããã
- ä»æ§æ¸ã使ããªããã¨ã®ãªã¹ã¯ãä½ãã使ããã¨ã®ãªã¹ã¯ãé«ãå ´åã«ã¯ãä»æ§æ¸ãæ¸ãã¹ãã§ã¯ãªãããã®ããä¾ãGUIä»æ§æ¸ã ãé«æ©è½ã®GUIæ§ç¯ãã¼ã«ã使ã£ã¦ããå ´åã«ã¯ãä»æ§æ¸ãæ¸ããªãã§æ¸ã¾ãããªã¹ã¯ãä½ããªããã¤ãã¬ã¼ã·ã§ã³ãä½åº¦ãè¡ãªã£ã¦GUIãæ§ç¯ããå ´åã«ã¯ãä»æ§æ¸ãã¤ãã¬ã¼ã·ã§ã³ã®ã¤ã©æ¸ããªããã³ã¹ãããããã¨ãããªã¹ã¯ãé«ããªãã
- ä»æ§æ¸ã使ããã¨ã®ãªã¹ã¯ãä½ãã使ããªããã¨ã®ãªã¹ã¯ãé«ãå ´åã«ã¯ãä»æ§æ¸ãæ¸ãã¹ãã§ããããã®ããä¾ãããµãã©ã¤ãã§ã¼ã³ã®ã¤ã³ã¿ã¼ãã§ã¼ã¹è¦ç´ã«é¢ããåºç¯å²ãªå©å®³é¢ä¿è ã®äº¤æ¸çµæãè¨è¿°ããä»æ§æ¸ã§ããã
ã¢ã¸ã£ã¤ã«ã¨è¦å¾ 第5ç« ãªã¹ã¯ãç¨ãã¦ä¿ææ§ã¨è¦å¾ã®ãã©ã³ã¹ãã¨ã(P145)
æèè ã¬ãã¥ã¼ã«ããå質æ ä¿ãå¿ è¦
å¤åã®éçºè ããã½ããã¦ã§ã¢ã対象ã¨ãããã¡ã¤ã³ã®ã¨ãã¹ãã¼ãã«ããã¬ãã¥ã¼ãå¿ è¦ãªå ´åã«ãè¨è¨æ¸ãæå¹ãªãã¨ããã(å®è£ ã¬ãã«ã§ã¬ãã¥ã¼ããã®ã¯å¹çãæªããªã©)ãã¾ããã¡ã¤ã³ã¨ãã¹ãã¼ããã³ã¼ããèªããªãå ´åãªã©ãããã ããããããã£ãå ´åã¯ãç¹ã«ã¬ãã¥ã¼ãã¹ã対象ã«ã¤ãã¦(ã¬ãã¥ã¼ã®ããã®)ããã¥ã¡ã³ãåãããã°è¯ãã¨æãã
- ã½ããã¦ã§ã¢ã®ç¨®é¡ã«ãã£ã¦ã¯ã¬ãã¥ã¼ã§ã®å質æ ä¿ãä¸è¦ã¨ããã±ã¼ã¹ãããã®ã ãããã©ãéçºè ã®æãè¾¼ã¿(æãéã)ãé¤å»ããããã«ã¯ãã£ã±ãä½ããã®ã¬ãã¥ã¼ã¯å¿ è¦ã
- ã¦ã¼ã¶ãèªèããã¬ã®ã¥ã©ã¼ãã¿ã¼ã³ã®ä»æ§ã«ã¤ãã¦ã¯ãè¨è¨æ¸ãã§ã¯ãªãã¦ãä»æ§æ¸ãã§ããããã°ããã®ã ã¨æãããã©ããæãã®ã¯ã¤ã¬ã®ã¥ã©ã¼ã±ã¼ã¹ã®åæ±ãã ã£ãããããã¤ã¬ã®ã¥ã©ã¼ã±ã¼ã¹ã®æ±ããæ©ã¾ãªãã¦è¯ããããªç¨®é¡ã®ã½ããã¦ã§ã¢ã ã£ããããã¾ãèããªãã¦è¯ãã®ããã
- ããã°ã©ã ã«ãæ¸ããã¦ããªããã¨ããæãã¦ãããã¨ããè¦ã¤ãåºãã®ããã³ã¼ãã¬ãã¥ã¼ãã§ããã®ã¯ãã£ã±ãå³ãã(åã«ããããèãããããªã®ãããããªããã©)ã
ãã ããã®ç¨®ã®ã¬ãã¥ã¼ã¯ãå質æ ä¿ã«æå¹ãã§ããã°ããã°ããã¨æãããã©ããããã§ãªããã°ç¡é§ãªã®ã§åãã¹ãã ãåã«ããã°ã©ã ãèªããªãä¼¼éSEã®ããã®ãä»æ§æ¸ãä½æãã¬ãã¥ã¼ã§ããã°ãä»ã®ãã¨ã§å質ãä¸ããã»ããããã¨æãã
2012/8/9追è¨
ä¿å®ã¯ã©ããªã®ï¼ã¨ããã³ã¡ã³ããããã ããã®ã§ããä¸ã¤è¨äºãæ¸ãã¦ã¿ãã