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We couldn’t change the Title and Description at this time

Ingy The Wingy says:

Not every time, but seemingly nearly every time if I change the description to a pic I get the message "We couldn’t change the Title and Description at this time".

However after refreshing the page not once but twice the description shows that it has been changed. This happens on both Firefox and Safari so presumably it is a Flickr problem.

It has been happening for at least 48 hours and also I get a similar message when trying to replace a pic.

I ain't no expert but it seems as though the problem is connected with whether or not the pic is in a group and/or possibly an album as a pic with no description or a description but not in a group or album can be altered without problem.

Surely I cannot be the only person this is happening too
Posted at 5:45AM, 26 August 2024 PDT ( permalink )

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J3 Group | The Real Hong Kong says:

No you are not I have been having the exact same problem for 24 hours now
Posted 9 months ago. ( permalink )

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Ingy The Wingy says:

Fingers crossed that something has been done as altering the description of a picture contained in a group now alters straight away.

The problem seemed to be fixed a short while after my original post although I note people are still saying uploading a pic into a group is still showing as failed despite being uploaded
Posted 9 months ago. ( permalink )

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Ingy The Wingy says:

Nope, I take back what I said. It aint fixed.

Have just uploaded a picture into an album, the message appeared that the uploading had failed but the picture was uploaded and placed in the albums.

Then I tried to alter the description and the message "We couldn’t change the Title and Description at this time" appeared. Two refreshes of the page shows it the description has indeed altered.

Edited to add I also cannot replace the picture, just getting the "There was a problem replacing this photo, please close and retry." message
Posted 9 months ago. ( permalink )
Ingy The Wingy edited this topic 9 months ago.

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Maria-H says:

I had the same error (amongst others!) with my latest upload!
Posted 9 months ago. ( permalink )

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Ingy The Wingy says:

Yep still happening to me too
Posted 9 months ago. ( permalink )

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Maria-H says:

Same here!
Posted 9 months ago. ( permalink )

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Flickr Staff

katie_ko says:

Thanks for the reports!

We're unable to reproduce the issue, but looking to create a report to pass along to our engineers.

Can you please provide some additional details of your experience? (ex: device, browser, frequency of the issue, etc)
Posted 9 months ago. ( permalink )

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Ingy The Wingy says:

It started some time ago, possibly on 24th August and was happening every time I tried to alter and then save a description to a picture if the picture was in a group and/or possibly in an album. I would get the message "We couldn’t change the Title and Description at this time". However after refreshing the page not once but twice the description showed that it had been changed. Firefox and Safari was used and the problem occurred on both.

Concurrently there was a similar problem replacing a picture if it was in a group, the message "There was a problem replacing this photo, please close and retry." would appear but refreshing the page not once but twice the showed that the pic had been replaced.

This lasted for around between 48 and 72 hours and during this time a pic uploaded to an album and/or group intermittently showed as failed but a check on the photostream showed the upload was actually successful.

The problem has intermittently occurred since and last happening 9 hours ago but I have been away from the computer for 9 hours.

Thanks
Posted 9 months ago. ( permalink )

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Cog2012 says:

I have had the same issue recently, and in addition, I started to get similar error messages when I upload files. Flickr says the file can't be uploaded this time, I try again, it says the file can't be uploaded again, and then I see all these copies of the file in my Photostream.
Posted 9 months ago. ( permalink )

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Cog2012 says:

katie_ko:

These and similar issues started a while ago, when it looked like a crash of the Flickr's website. I could not see previews of my files or open them. The picture areas were black. A day later the issue seemed to be resolved, but now from time to time I have these faulty error messages that the file cannot be uploaded this time or there's a problem with replacing the file or file name cannot be updated this time. All these changes do happen, but Flickr reports an error instead and hangs for a long time during the process.

I use Mac Studio with macOS Sonoma, and Firefox as a web browser. I tried Google Chrome as well, but it didn't help.

Hope you'll fix it soon.
Posted 9 months ago. ( permalink )
Cog2012 edited this topic 9 months ago.

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Ingy The Wingy says:

Possibly for the last time I get to share my woes with fellow Flickrites.

The problem of a pic's description showing as failing to be altered and saved and uploads failing but in both cases actually being updated is still alive and well.

If there are any Flickr engineers reading, the message "There was a problem replacing this photo, please close and retry." was accompanied by the picture only loading to two of the four albums selected.

As this problem has been rampant since the new album page's design was introduced perhaps investigations should be concentrated in that area.

Bye fellow Flickrites, we've had a right good winge together
Posted 9 months ago. ( permalink )

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beachwalker2007 says:

Still ongoing:

upload works but upload page hangs

title and description change produces error message - reloading twice make the change stick.
Posted 9 months ago. ( permalink )

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