Policies & Guidelines

Flickr Terms & Conditions of Use

Date of Last Revision: April 30, 2020

We strive to create consistent standards for all of our users. This agreement was written in English (US). To the extent any translated version of this agreement conflicts with the English version, the English version controls. If any portion of this statement is found to be unenforceable, the remaining portion will remain in full force and effect.

As of May 29, 2018, Flickr is owned and operated by Flickr, Inc. These Terms of Use apply to your access to and use of Flickr.com (the “Site”), the official Flickr mobile and Apple TV applications, and the related Flickr services, such as Flickr Pro Services (collectively with the Site and the rest of the foregoing, the “Services”). For example, these Terms of Use apply to your use of the Services to purchase photographic prints, videos or other related merchandise, products and services ("Products") through Flickr’s approved third party vendors and retailers ("Flickr Vendors").

Flickr, Inc. is owned by SmugMug, Inc. In these Terms of Use, the term “SmugMug” refers to Flickr, Inc., together with SmugMug, Inc. and its subsidiaries and their respective employees, agents, affiliates and contractors. However, these Terms of Use do not apply to SmugMug-branded services offered by the SmugMug family of companies. Please see https://www.smugmug.com/about/terms for terms of use applicable to those services.

PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THE SERVICES, PURCHASING PRODUCTS OR FLICKR PRO SERVICES, OR CLICKING THAT YOU AGREE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE.

These Terms of Use contain provisions that govern how claims that you and SmugMug have against each other are resolved (see Section 15 — Dispute Resolution). These provisions require you to resolve certain disputes or claims relating to your use of the Services by binding arbitration, rather than in court. If you do not consent to such terms, you are not permitted to use the Services.

Your use of the Services (such as your purchase of Products) is expressly conditioned upon your agreement to these Terms of Use. If you do not consent to these Terms of Use, you are not permitted to use any Services. If you access the Services on behalf of a company or other entity, you warrant that you are an authorized representative of such company or entity with the right to bind such company or entity to these Terms of Use.

The Services are not targeted towards, nor intended for use by, anyone under the age of 16. If you are between the ages of 16 and 18, you may use the Services only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.

SmugMug reserves the right to change, modify, revise or otherwise amend any provision of these Terms of Use, and any other terms, policies or guidelines governing your use of the Services, at any time at its sole discretion by providing notice that the Terms of Use have been modified. Such notice may be provided by sending an email, or by posting a notice on the Site, or by posting the revised Terms of Use on the Site and revising the date at the top of these Terms of Use or by such other form of notice as determined by SmugMug. Your use of the Services (such as through your purchase of any Products) or your purchase of new Services following the posting of the revised Terms of Use or other notice will constitute your acceptance of such changes or modifications. Otherwise, any changes or modifications will be effective within thirty (30) days of the posting of the revisions on the Site unless you notify SmugMug within such thirty (30) days that you do not agree to the changes and stop using the Services. Therefore, you should review these Terms of Use whenever you access the Services and at least every thirty (30) days to make sure that you understand the terms and conditions that will apply to your use of the Services.

You authorize SmugMug to collect, use, disclose and otherwise process information about you as set forth in our Privacy Policy. For residents of the UK or European Economic Area, the preceding sentence is not intended to constitute your “consent” to any processing of your own personal data for purposes of the GDPR or local ePrivacy legislation, and Flickr will seek such consent separately from these Terms of Use where applicable law requires Flickr to have your consent.

1. GENERAL TERMS

   1. Additional Policies

      These Terms of Use and the following additional Flickr terms and policies (as applicable) together constitute a binding agreement between you and SmugMug. All such additional policies are incorporated into these Terms of Use as applicable and collectively govern your use of the Services and/or purchase of Products.

      • Flickr Community Guidelines

        When you use Flickr, you are subject to the Flickr Community Guidelines

      • Flickr Pro Services Terms

        The Services consist of the free Flickr Services, as well as the paid Flickr Services known as Flickr Pro (“Flickr Pro Services”). The Flickr Pro Services include all the benefits of free Flickr Services along with additional advantages available only to Flickr Pro Services users. For more information on Flickr Pro Services, please see the additional terms and information found at Section B below.

      • Terms of Sale

        Our Terms of Sale set forth in Section A below contain additional terms, conditions and policies applicable to your purchase of Products through the Services. By ordering Products through the Services, you agree to be bound by and accept the Terms of Sale.

      • Copyright Policy

        SmugMug respects the intellectual property rights of others and expects its users to do the same. To that end, all Flickr users are subject to the Copyright Policy set forth in Section B below.

      • Mobile Applications

        The Flickr mobile application is available for download by users via authorized application stores and other platforms (e.g., the Apple App Store). If you access and use the Services via the Flickr mobile application, or on a mobile phone, tablet or similar mobile device, you are bound by these Terms of Use.

      • Data Processing Addendum

        The Flickr Data Processing Addendum supplements these Terms of Use and applies with respect to (i) the photos and videos you upload, and (ii) any labels, tags, comments, descriptions or categorizations that you add to those photos and videos. To the extent of any conflict between these Terms of Use and the Data Processing Addendum, the Data Processing Addendum will govern.

   2. License

      The Services and all images, software, platforms, tools, graphics, data, text, code, the Marks (as defined below) and other content and materials available on the Services (excluding User Content) and the selection and arrangement thereof (collectively, the “Flickr Materials”) are the property of SmugMug or its third party licensors and are protected by United States and international intellectual property laws.

      SmugMug hereby grants you a limited, non-transferable, non-sublicensable, revocable license to access and use the Flickr Materials solely in accordance with these Terms of Use. Except for the limited licenses granted hereunder, SmugMug reserves all rights not expressly granted and no such additional rights may be implied. You acknowledge that (i) all right, title and interest in and to the Flickr Materials, including all patents, copyrights, trade secrets, trademarks and other proprietary rights embodied therein or associated therewith, are and will remain with SmugMug or its third party licensors; (ii) no right or interest in the Flickr Materials is conveyed other than the limited licenses granted herein; (iii) the Flickr Materials are protected by copyright and other intellectual property laws; and (iv) SmugMug asserts that the Flickr Materials embody valuable confidential and secret information of SmugMug or its licensors, the development of which required the expenditure of considerable time and money.

   3. Marks

      You acknowledge that “SMUGMUG”, the SmugMug logo, “FLICKR”, the Flickr logo, the look and feel of the Services, and any other Product or Service names, logos or slogans of either SmugMug or Flickr contained in the Services are trademarks of SmugMug (collectively, the “Marks”) and may not be copied, imitated or used without the prior written permission of SmugMug. All other trademarks, registered trademarks, product names and company names or logos mentioned in the Services are the property of their respective owners.

      SmugMug may provide users with tools to download the Marks via the Services. If you download or otherwise obtain the Marks using such tools, SmugMug grants you a limited right to (i) use the Marks for the sole purpose of referencing the Services and (ii) to use only those Marks that are made available to you by SmugMug through such tools. Your use of any Marks must be consistent with the size, dimensions, color and other characteristics of the Marks and consistent with any other policies concerning the Marks that we may post on the Site or otherwise make available through the Services from time to time. You may not (i) alter or change the appearance of the Marks, (ii) use the Marks in any manner that suggests SmugMug sponsors or endorses a product, service, promotion, contest, or (iii) use the Marks for any other purpose deemed by SmugMug to be inappropriate. SmugMug has the right to revoke your right to use the Marks at any time at our sole discretion.

   4. Restrictions

      You agree that you will not (i) modify or alter the Flickr Materials; (ii) create derivative works of the Flickr Materials; (iii) decompile, disassemble, decode or reverse engineer the Flickr Materials, translate the Flickr Materials or otherwise attempt to learn the source code, structure, algorithms or internal ideas underlying the Flickr Materials or reduce the Flickr Materials by any other means to a human-perceivable form; or (iv) bypass, delete or disable any copy protection mechanisms or any security mechanisms in the Flickr Materials.

      Except as otherwise expressly permitted herein, you may not use the Services or the Flickr Materials to engage in any of the following prohibited activities:

      • the collection, copying or distribution of any portion of the Flickr Materials;

      • any resale, commercial use, commercial exploitation, distribution, public performance or public display of the Services or the Flickr Materials;

      • modifying or otherwise making any derivative uses of the Services or the Flickr Materials;

      • scraping or otherwise using any data mining, robots or similar data gathering or extraction methods on or in connection with the Services;

      • with the exception of User Content made available by users for download, the downloading of any portion of the Flickr Materials or any information contained therein; or

      • any use of the Services or the Flickr Materials other than for their intended purposes.

      Any use of the Services or of any Flickr Materials other than as specifically authorized herein, without the express prior written permission of SmugMug and the applicable Flickr user or the Content Owner, is strictly prohibited. Any such unauthorized use may result in the immediate termination of your rights under these Terms of Use and will constitute a breach of the license granted herein.

   5. HyperLinks

      You may create a text hyperlink to the Site, provided such link does not portray Flickr or SmugMug or any of its Products or Services in a false, misleading, derogatory or otherwise defamatory manner. This limited right may be revoked by SmugMug at any time. You may not frame the Site or utilize framing techniques to enclose the Site, Flickr Materials, Flickr Marks or other proprietary information without SmugMug’s express prior written consent.

      As a part of the Services, we may provide you with access to and use of certain personalized pages and corresponding web addresses (“URLs”) that you may customize. SmugMug does not guarantee the availability of any particular web page or URL and reserves the right, at any time and at our sole discretion, to reclaim, suspend, terminate and/or transfer any such web page or URL.

   6. User Content

      The Services may enable you to upload, post and transmit photos and videos to the Site or other portions of the Services (including to your user photo galleries or groups through the Services) and also provide you with access to discussion forums, blogs and other interactive areas in which you or other users may post or transmit photos, videos, text, music, messages, information, comments, labels, tags, descriptions, categorizations or other content or materials (collectively, the “User Content”).

      You retain all intellectual property rights in and to any User Content you post, upload or otherwise make available through the Services, including the copyright in and to your photos and videos. SmugMug does not claim any ownership, right, title or interest in and to your User Content.

      Notwithstanding the foregoing, by uploading and/or posting any User Content to the Services, you request, and grant SmugMug a perpetual, nonexclusive and royalty-free right to use the User Content (and the user name that is submitted in connection with such User Content) as is reasonably necessary in order to do the following: (1) provide the Services, including to display the User Content on the Services; (2) comply with your instructions pursuant to Flickr’s Data Protection Addendum; (3) comply with legal requirements, including disclosing User Content in response to legal process from governmental authorities; (4) disclose User Content without any compulsory legal process when Flickr believes there is a threat to life or limb. In the absence of a legal requirement to do so, Flickr may refrain from notifying you of Flickr’s disclosures to governmental authorities where such notification may jeopardize an important law enforcement investigation. Flickr may engage service providers for assistance with carrying out any obligation or exercising any right under these Terms of Use.

      You represent and warrant that (i) you own or otherwise control all of the rights to the User Content that you post or transmit, or you otherwise have the right to post, use, display, distribute and reproduce such User Content and to grant the rights granted herein; (ii) the User Content you supply is accurate and not misleading; and (iii) the use and posting of the User Content you supply does not violate these Terms of Use and will not violate any rights of or cause injury to any person or entity.

      From time to time, SmugMug may limit the amount of User Content, including your photographs, stored via the Site. SmugMug has the right, at any time, to remove your User Content stored on the Site in excess of such limits. Further, if SmugMug were to terminate an account on the Site for any reason, all User Content associated with such account would be removed. While SmugMug will use reasonable efforts to notify you of such removal, whether by notice in the account or by email to the email you have specified in your account, it is your responsibility to download any User Content which you wish to save and make backup copies of all User Content to prevent the loss thereof.

   7. Acceptable Use; Disclaimer

      You are solely responsible for the User Content that you post or transmit using the Services and you agree not to post, transmit or otherwise publish through the Services any of the following:

      • User Content that is unlawful, defamatory, hateful, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable or harmful;

      • User Content that is obscene, pornographic, indecent, lewd, sexually suggestive, including without limitation photos, videos or other User Content containing nudity, unless you have restricted access to such User Content with an appropriate content filter setting that will restrict viewing by minors;

      • User Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, endanger national security, or that would otherwise create liability or violate any local, state, national or international law;

      • User Content that may infringe or violate any patent, trademark, trade secret, copyright or other intellectual or other proprietary right of any party; User Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;

      • unsolicited messages containing promotions, political campaigning, advertising or solicitations;

      • private information of any third party, including, without limitation: addresses, phone numbers, email addresses, social security numbers and credit card numbers;

      • viruses, corrupted data or other harmful, disruptive or destructive files; and

      • User Content that is objectionable, harmful or which restricts or inhibits any other person from using or enjoying the Services, or which may expose Flickr or its users to any harm or liability of any nature, or which is legally required to be deleted or made private.

      Although we prohibit certain activities in these Terms of Use, SmugMug does not make any representation or warranty that the User Content you may encounter through your use of the Services complies with these acceptable use provisions or the Terms of Use. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK. These Terms of Use do not create any private right of action on the part of any third party or any reasonable expectation that the Services will not contain any content that is prohibited by these acceptable use provisions. SmugMug reserves the right (but is not obligated) to (i) review or screen any User Content submitted to the Site or otherwise submitted through the Services; (ii) edit any User Content submitted through the Services Services (but for photos and videos this will consist of mere editing to address the technical characteristics of the Service or of Flickr Vendors, not artistic authorship); and/or (iii) remove or take down any User Content from the Services for any reason, at any time, without prior notice, at our sole discretion. SmugMug will have no liability or responsibility to users of the Services or any other person or entity for performance or nonperformance of such activities. SmugMug’s enforcement of the acceptable use provisions set forth in these Terms of Use with respect to User Content in some instances does not constitute a waiver of our right to enforce such provisions in other instances involving similar User Content.

   8. Your Account

      Certain activities on the Services require you to register and create an account. In order to create an account, you must be 16 years of age or older. By registering for an account, you represent and warrant that you are at least 16 years of age and that all information you provide in the registration form (“Registration Data”) is complete and accurate. SmugMug reserves the right to terminate your account and/or refuse access to the Services to anyone at any time, with or without cause at its sole discretion. If SmugMug terminates your account due to inactivity, SmugMug will use reasonable efforts to notify you of such termination in advance by emailing such notice to the email address you have specified in your account. You agree to keep your registered email addresses and other Registration Data current and complete, as SmugMug may send important notices about your account from time to time. By registering for an account, you consent to receive communications from SmugMug about the Services by email and/or system messages consistent with the terms of our Privacy Policy.

   9. Account Security

      You are solely responsible for maintaining the confidentiality of the passwords associated with your account and for restricting access to your passwords and physical access to your computer while logged into the Services. You accept responsibility for all activities that occur under your user account.

      User Content that you post, upload or otherwise make available via the Services may be accessed, used and downloaded by other users of the Services. You understand and acknowledge that any User Content contained in public areas of the Services, including any user galleries or other portions of the Services, is accessible to the public and could be accessed, downloaded, indexed, archived, linked to and republished by others including, without limitation, appearing on other websites and in search engine results. Flickr provides privacy options and settings for your content available in the Privacy & Permissions section of your applicable user account (the “Account Settings”).

      We use commercially reasonable security measures to protect your User Content consistent with your Account Settings. We cannot, however, guarantee absolute security of your account, your User Content or the Registration Data we collect, and we cannot promise that our security measures will prevent third party “hackers” or other unauthorized parties from illegally accessing the Services or their contents. Flickr is not responsible or liable for any third party access to or use of the User Content you post or your Registration Data. You are encouraged to read, understand and use the privacy settings and mechanisms in your Account Settings to manage how your User Content is accessed and used by the public and other users of the Services. You agree to immediately notify Flickr of any unauthorized use of your account or passwords or any other breach of security, and you accept all risks of unauthorized access to the Registration Data, User Content and any other information you provide to Flickr.

   10. Third Party Services

       SmugMug may make third party content and services available on or through the Services (“Third Party Services”) solely as a convenience to its users, or because a user posted it or made it accessible (for example, links to third party websites, software and other services). When you leave the Services, you should be aware that these Terms of Use and all other SmugMug policies no longer govern your use of such websites and services or any content contained thereon.

       SmugMug does not indicate affiliation, approval, or control of any Third Party Services by making such Third Party Services available via the Services. SmugMug makes no claim or representation regarding, and accepts no responsibility for, the quality, accuracy, nature, ownership or reliability of Third Party Services. YOUR USE OF ANY SUCH THIRD PARTY SERVICES IS SOLELY AT YOUR OWN RISK AND SUBJECT TO THE THIRD PARTY TERMS AND CONDITIONS AND THIRD PARTY PRIVACY POLICIES APPLICABLE TO SUCH THIRD PARTY SERVICES.

   11. Advertisements and Promotions

       The Services may contain third party advertisements and promotions generated or posted by other users of the Services, Flickr Vendors or other third party service providers.

       Your business dealings or interactions with any third parties, including other users of the Services or Flickr Vendors, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. Flickr does not endorse, approve, or control any such products, services, advertising or promotions posted to the Services by its users or the Flickr Vendors or third party service providers. SmugMug is not responsible or liable for any loss or damage of any kind incurred as the result of your direct dealings with any of them or otherwise resulting from the presence of advertisements for third party products and services included on the Services.

   12. DISCLAIMER OF WARRANTIES

       THE SITE, SERVICES, THE FLICKR MATERIALS, AND THE PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SMUGMUG DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT AS TO THE SITE, THE SERVICES, THE FLICKR MATERIALS, AND THE PRODUCTS.

       SMUGMUG DOES NOT REPRESENT OR WARRANT THAT THE FLICKR MATERIALS OR THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE OR THAT THE SERVICES, ITS SERVERS OR EMAIL SENT FROM SMUGMUG OR THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SMUGMUG IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO PRICING, TEXT, PHOTOS OR VIDEOS. SMUGMUG ALSO MAKES NO REPRESENTATION OR WARRANTY REGARDING THE AVAILABILITY, RELIABILITY OR SECURITY OF THE SERVICES AND WILL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO OR ANY MODIFICATION, SUSPENSION, UNAVAILABILITY, OR DISCONTINUANCE OF THE SERVICES OR THE PRODUCTS PROVIDED THEREON.

   13. LIMITATION OF LIABILITY

       IN NO EVENT WILL SMUGMUG OR ITS DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR INABILITY TO USE OR VIEW THE SITE, THE SERVICES, THE PRODUCTS, THE USER CONTENT OR THE FLICKR MATERIALS CONTAINED IN OR ACCESSED THROUGH THE SERVICES, INCLUDING ANY DAMAGES CAUSED BY OR RESULTING FROM YOUR RELIANCE ON ANY INFORMATION OBTAINED FROM SMUGMUG, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY TERMINATION, SUSPENSION OR OTHER FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO SMUGMUG’S RECORDS, PROGRAMS OR SERVICES.

       IN NO EVENT WILL THE AGGREGATE LIABILITY OF SMUGMUG, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SITE, THE SERVICES, THE PRODUCTS, THE USER CONTENT OR THE FLICKR MATERIALS, EXCEED COMPENSATION YOU PAY, IF ANY, TO SMUGMUG FOR ACCESS TO OR USE OF THE SITE OR THE SERVICES OR FOR THE PURCHASE OF PRODUCTS. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

   14. Indemnity

       You agree to defend, indemnify and hold harmless SmugMug and its affiliates and subsidiaries (collectively, the “Indemnified Parties”), and the Indemnified Parties’ independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including reasonable attorneys’ fees) arising out of or related to any User Content you post or otherwise transmit on or through the Services, your use of or inability to use the Services, the User Content, or the Flickr Materials or the Products, including any actual or threatened suit, demand or claim made against any of the Indemnified Parties and/or their independent contractors, service providers, employees, directors or consultants, arising out of or relating to your User Content, your conduct, your violation of these Terms of Use or your violation of the rights of any third party.

   15. Dispute Resolution

       • Applicable Law

         Your use of the Services is subject to all applicable local, state, national and international laws and regulations. These Terms of Use and your use of the Services will be governed by and construed in accordance with the laws of the State of California applicable to agreements made and to be entirely performed within the State of California, without regard to its conflict of law provisions.

       • Agreement to Arbitrate & Waiver of Representative Actions

         PLEASE READ THE FOLLOWING PARAGRAPH CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE DISPUTES WITH SMUGMUG AND IT LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF. IF YOU DO NOT CONSENT TO THE TERMS OF THIS SECTION 15, YOU ARE NOT PERMITTED TO USE THE SERVICES.

         You and SmugMug agree to arbitrate any dispute arising from these Terms of Use or relating to the Services, Site or Flickr Materials. ARBITRATION PREVENTS YOU FROM SUING IN COURT OR FROM HAVING A JURY TRIAL. You and SmugMug agree: (i) to notify each other of any dispute within thirty (30) days of when it arises; (ii) to attempt informal resolution prior to any demand for arbitration; (iii) that any arbitration will occur in Santa Clara County, California; and (iv) that arbitration will be conducted confidentially by a single arbitrator in accordance with the Rules of the American Arbitration Association (“AAA”), including the AAA’s Supplementary Procedures for Consumer-Related Disputes (as applicable). The AAA’s rules are available at www.adr.org. Other than class procedures and remedies described in these Terms of Use, the arbitrator has the authority to grant any remedy that would otherwise be available in court. Notwithstanding the foregoing, you and SmugMug are NOT required to arbitrate any dispute in which either party seeks equitable or other relief for (1) the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets or patents or (2) allegedly criminal conduct under laws of the United States or any state thereof including, but not limited to, criminal laws addressing pornography, exploitation, obscenity, or hate speech.

         The arbitrator will not be bound by rulings in prior arbitrations involving different SmugMug or Flickr users but is bound by rulings in prior arbitrations involving the same SmugMug or Flickr user to the extent required by applicable law. The arbitrator’s award will be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. YOU AND SMUGMUG AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS PART OF ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND SMUGMUG AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER SMUGMUG OR FLICKR USERS.

         Unless you and SmugMug agree otherwise, in the event that a court decides that any part of this Section 15 is invalid or unenforceable, you agree that any claim or dispute that has arisen or may arise between you and SmugMug must be resolved exclusively by a state or federal court located in Santa Clara County, California. The remainder of the Terms of Use will continue to apply. You and SmugMug agree to submit to the personal jurisdiction of the courts located within Santa Clara County, California for the purpose of litigating all such claims or disputes.

   16. Feedback

       We welcome feedback from our users regarding ideas and suggestions for improvements to the Site, Services and Products. SmugMug will be entitled to use any such feedback without restriction, even if you designate such feedback as confidential. You hereby grant SmugMug a royalty-free, sublicensable, transferable, perpetual, irrevocable license in and to any feedback to use in any matter related to the operation of our business.

   Assignment

   These Terms of Use are binding upon and inure to the benefit of the parties hereto and their permitted successors and assigns. Notwithstanding the foregoing, you may not assign your rights under these Terms of Use without SmugMug’s prior written consent. SmugMug will be permitted to assign its rights under these Terms of Use at its sole discretion.

International Users

SmugMug is located in the State of California in the United States of America. If you access the Services from a country other than the United States, you agree that your transactions with SmugMug occur in the United States. You are responsible for compliance with all applicable laws, rules and regulations applicable to your use of the Services.

Severability

If any provision of these Terms of Use is held invalid or unenforceable by any court of competent jurisdiction, the other provisions of these Terms of Use will remain in full force and effect, and, if legally permitted, such offending provision will be replaced with an enforceable provision that as nearly as possible effects the parties’ intent.

Survival

The terms and conditions of these Terms of Use which by their nature are intended to survive termination or expiration of Services (including, but not limited to, Indemnification, Warranty Disclaimer, Dispute Resolution and the Limitation of Liability) will survive any expiration or termination of these Terms of Use.

Questions or Comments

Flickr is committed to keeping our users happy and satisfied with their use of the Services. If you have any questions, concerns, complaints or comments in any way related to your use of the Services, please contact us through https://flickrhelp.com/hc/en-us/requests/new. If you have any questions, concerns, complaints or comments in any way related to your use of the Services or the transfer of your Flickr account to SmugMug, please contact us through https://flickrhelp.com/hc/en-us/requests/new.

Address of Designated Agent

ATTN: Copyright Agent

Flickr, Inc.

Suite 200

67 E Evelyn Avenue

Mountain View, CA 94041, USA

Email Address of Designated Agent: [email protected]

Phone Number of Designated Agent: 833-522-8820