Messaging on Twitter
Twitter's Direct Messaging offers brands the ability to create personal dialogues on the most instant platform available, where news breaks faster than anywhere else.
Learn more Canvas Brief UsUse Cases
Customer Support
Customer care happens on Twitter. Enhance your brands availability and response times with a 24/7 chatbot that serves common requests.
Lead Generation
Brands launch new products on Twitter. Take this further down the funnel by gathering qualified customer leads.
Product Launches
Entertain and inform customers during product launches with interactive "Product Configurators".
Events
Support your guests with live event information and access to ask about anything they need.
Surveys & Insights
Work with our Research & Insights team to ask questions and get them answered and analysed in record time.
Serialised Content Delivery
Deliver exclusive, regular content to build customer loyalty and drive brand uplift.
Creative Canvas
Text
Don't underestimate the power of text. Natural language capabilities allow brands to interact with consumers in a way that is intuitive & human.
Video & Images
Rich media enhances the experience, giving brands the opportunity to deliver totally immersive content.
Click to DM
Start a private conversation with a public Tweet.
Quick Reply
Offer a simple menu of possible responses to streamline the user experience.
Clickable Actions
Take a public action from a private message, such as visiting a website or Tweeting.
Long Term Context
Pick up a conversation where the user left off a while back, retaining long term context of what's been said previously.