Users can turn their Telegram account into a business account, gaining access to business features such as opening hours, location, quick replies, automated messages, custom start pages, chatbot support, and more.
For the moment, all Telegram Business features are available for free to Premium subscribers.
timezone#ff9289f5 id:string name:string utc_offset:int = Timezone;
help.timezonesListNotModified#970708cc = help.TimezonesList;
help.timezonesList#7b74ed71 timezones:Vector<Timezone> hash:int = help.TimezonesList;
businessWeeklyOpen#120b1ab9 start_minute:int end_minute:int = BusinessWeeklyOpen;
businessWorkHours#8c92b098 flags:# open_now:flags.0?true timezone_id:string weekly_open:Vector<BusinessWeeklyOpen> = BusinessWorkHours;
userFull#cc997720 flags:# blocked:flags.0?true phone_calls_available:flags.4?true phone_calls_private:flags.5?true can_pin_message:flags.7?true has_scheduled:flags.12?true video_calls_available:flags.13?true voice_messages_forbidden:flags.20?true translations_disabled:flags.23?true stories_pinned_available:flags.26?true blocked_my_stories_from:flags.27?true wallpaper_overridden:flags.28?true contact_require_premium:flags.29?true read_dates_private:flags.30?true flags2:# sponsored_enabled:flags2.7?true id:long about:flags.1?string settings:PeerSettings personal_photo:flags.21?Photo profile_photo:flags.2?Photo fallback_photo:flags.22?Photo notify_settings:PeerNotifySettings bot_info:flags.3?BotInfo pinned_msg_id:flags.6?int common_chats_count:int folder_id:flags.11?int ttl_period:flags.14?int theme_emoticon:flags.15?string private_forward_name:flags.16?string bot_group_admin_rights:flags.17?ChatAdminRights bot_broadcast_admin_rights:flags.18?ChatAdminRights premium_gifts:flags.19?Vector<PremiumGiftOption> wallpaper:flags.24?WallPaper stories:flags.25?PeerStories business_work_hours:flags2.0?BusinessWorkHours business_location:flags2.1?BusinessLocation business_greeting_message:flags2.2?BusinessGreetingMessage business_away_message:flags2.3?BusinessAwayMessage business_intro:flags2.4?BusinessIntro birthday:flags2.5?Birthday personal_channel_id:flags2.6?long personal_channel_message:flags2.6?int = UserFull;
---functions---
account.updateBusinessWorkHours#4b00e066 flags:# business_work_hours:flags.0?BusinessWorkHours = Bool;
help.getTimezonesList#49b30240 hash:int = help.TimezonesList;
Businesses can display their hours of operation; this info will be contained in userFull.business_work_hours
.
To set this information use account.updateBusinessWorkHours, passing a businessWorkHours constructor with:
weekly_open
- A list of time intervals (max 28) represented by businessWeeklyOpen, indicating the opening hours of their business.
The time intervals in businessWeeklyOpen.start/end_minute
are specified in minutes of the week.
For example, 61
is Monday 01:01
, but can also be 7*24*60+61
for end_minute
(see below).
When modifying these values, the client should validate them with the following actions (executed in the specified order):
Sort intervals by start_minute
before uploading, also to facilitate client-side validation.
All intervals that do not satisfy the following conditions must be removed:
end_minute - start_minute
must be >= 1
start_minute
must range from 0
to 7*24*60
inclusivelyend_minute
must range from 1
to 8*24*60
inclusively (8
and not 7
because this allows to specify intervals that, for example, start on Sunday 21:00
and end on Monday 04:00
(6*24*60+21*60
to 7*24*60+4*60
) without violating the first condition)Intersecting intervals and intervals that start and end on the same minute of the day must be merged into a single interval before uploading, for example:
Monday 00:00-Monday 00:01
and Monday 00:01-Monday 00:10
=> Monday 00:00-Monday 00:10
Monday 00:00-Monday 00:05
and Monday 00:01-Monday 00:10
=> Monday 00:00-Monday 00:10
Monday 00:00-Monday 01:00
and Monday 00:01-Monday 00:10
=> Monday 00:00-Monday 01:00
Sunday 16:00-Monday 01:00
and Monday 01:00-Monday 03:00
=> Sunday 16:00-Monday 03:00
Note that in the last example, the first interval ended on 7*60*24+60
but the second interval started on 60
, and they were still merged (i.e., all intervals must be checked modulo 7*24*60
).
There is a special case where two such intersecting/adjacent intervals must still generate two distinct intervals instead of one, when:
<= 7*24*60
>= 1*24*60
. This special case cannot be merged into a single interval, as the resulting end_minute
would be >= 8*24*60
.
Thus, the merge result of this special intersection case is two intervals, the first ending on 7*24*60
the second starting at 0
, splitting the first interval even if it originally spanned two or more days including Sunday and Monday.
Examples:
Sunday 16:00-Monday 01:00
and Monday 00:30-Thursday 03:00
=> Sunday 16:00-Sunday 23:59
and Monday 00:00-Thursday 03:00
Sunday 16:00-Monday 01:00
and Monday 01:00-Thursday 03:00
=> Sunday 16:00-Sunday 23:59
and Monday 00:00-Thursday 03:00
If end_minute - start_minute
is > 7*24*60
, end_minute
must be set equal to start_minute + 7*24*60
(there must be no intervals longer than 1 week).
Recursively repeat the last two steps until no more changes are made.
timezone_id
- An ID of one of the timezones returned by help.getTimezonesList.id
, a human-readable, localized name of the timezone is available in timezone.name
and the timezone.utc_offset
field contains the UTC offset in seconds, which may be displayed in hh:mm format by the client together with the human-readable name (i.e. $name UTC -01:00
).open_now
- Ignored when passed by the client, only populated by the server in userFull.business_work_hours
, indicating whether the business is currently open according to the current time and the values in weekly_open
and timezone
. Changing the opening hours will emit an updateUser.
To remove all info about opening hours, invoke account.updateBusinessWorkHours without populating the business_work_hours
flag.
businessLocation#ac5c1af7 flags:# geo_point:flags.0?GeoPoint address:string = BusinessLocation;
userFull#cc997720 flags:# blocked:flags.0?true phone_calls_available:flags.4?true phone_calls_private:flags.5?true can_pin_message:flags.7?true has_scheduled:flags.12?true video_calls_available:flags.13?true voice_messages_forbidden:flags.20?true translations_disabled:flags.23?true stories_pinned_available:flags.26?true blocked_my_stories_from:flags.27?true wallpaper_overridden:flags.28?true contact_require_premium:flags.29?true read_dates_private:flags.30?true flags2:# sponsored_enabled:flags2.7?true id:long about:flags.1?string settings:PeerSettings personal_photo:flags.21?Photo profile_photo:flags.2?Photo fallback_photo:flags.22?Photo notify_settings:PeerNotifySettings bot_info:flags.3?BotInfo pinned_msg_id:flags.6?int common_chats_count:int folder_id:flags.11?int ttl_period:flags.14?int theme_emoticon:flags.15?string private_forward_name:flags.16?string bot_group_admin_rights:flags.17?ChatAdminRights bot_broadcast_admin_rights:flags.18?ChatAdminRights premium_gifts:flags.19?Vector<PremiumGiftOption> wallpaper:flags.24?WallPaper stories:flags.25?PeerStories business_work_hours:flags2.0?BusinessWorkHours business_location:flags2.1?BusinessLocation business_greeting_message:flags2.2?BusinessGreetingMessage business_away_message:flags2.3?BusinessAwayMessage business_intro:flags2.4?BusinessIntro birthday:flags2.5?Birthday personal_channel_id:flags2.6?long personal_channel_message:flags2.6?int = UserFull;
---functions---
account.updateBusinessLocation#9e6b131a flags:# geo_point:flags.1?InputGeoPoint address:flags.0?string = Bool;
Businesses may advertise their location using account.updateBusinessLocation; this information is then returned to users in userFull.business_location
.
The method takes two parameters:
address
- Mandatory when setting/updating the location, contains a textual description of the address (max 96 UTF-8 chars).geo_point
- Optional, contains a set of geographical coordinates.To remove business location information invoke the method without setting any of the parameters.
If a geo_point
is set, the business' location will also be advertised to geographically close users using the nearby users feature, as described here ».
Note that even if just the address
is set (with or without a geo_point
), the current geolocation of the user may not be changed using contacts.getLocated method (i.e. for the nearby users feature): it will return a BUSINESS_ADDRESS_ACTIVE
error, indicating that the location may only be changed (or removed) using account.updateBusinessLocation ».
Changing the location will emit an updateUser.
Telegram Business allows you to create quick replies.
Quick replies are shortcuts for sending preset messages that may contain several messages and support text formatting, links, stickers, media, and files.
A quick reply shortcut has a name (shown to the user), a numeric ID and a set of associated messages.
message#94345242 flags:# out:flags.1?true mentioned:flags.4?true media_unread:flags.5?true silent:flags.13?true post:flags.14?true from_scheduled:flags.18?true legacy:flags.19?true edit_hide:flags.21?true pinned:flags.24?true noforwards:flags.26?true invert_media:flags.27?true flags2:# offline:flags2.1?true id:int from_id:flags.8?Peer from_boosts_applied:flags.29?int peer_id:Peer saved_peer_id:flags.28?Peer fwd_from:flags.2?MessageFwdHeader via_bot_id:flags.11?long via_business_bot_id:flags2.0?long reply_to:flags.3?MessageReplyHeader date:int message:string media:flags.9?MessageMedia reply_markup:flags.6?ReplyMarkup entities:flags.7?Vector<MessageEntity> views:flags.10?int forwards:flags.10?int replies:flags.23?MessageReplies edit_date:flags.15?int post_author:flags.16?string grouped_id:flags.17?long reactions:flags.20?MessageReactions restriction_reason:flags.22?Vector<RestrictionReason> ttl_period:flags.25?int quick_reply_shortcut_id:flags.30?int effect:flags2.2?long factcheck:flags2.3?FactCheck = Message;
quickReply#697102b shortcut_id:int shortcut:string top_message:int count:int = QuickReply;
messages.quickReplies#c68d6695 quick_replies:Vector<QuickReply> messages:Vector<Message> chats:Vector<Chat> users:Vector<User> = messages.QuickReplies;
messages.quickRepliesNotModified#5f91eb5b = messages.QuickReplies;
---functions---
messages.getQuickReplies#d483f2a8 hash:long = messages.QuickReplies;
messages.getQuickReplyMessages#94a495c3 flags:# shortcut_id:int id:flags.0?Vector<int> hash:long = messages.Messages;
To fetch basic info about all existing quick reply shortcuts, use messages.getQuickReplies.
The method will return the ID and name of each shortcut, along with the number of messages in the shortcut and the ID of (only) the last message of each shortcut (along with the message itself in messages
).
Note that the hash
is used for caching, and is generated not by using the message IDs, but rather the following set of integers, passed to the usual hashing algorithm.
hash_ints = [];
foreach (quick_replies as quick_reply) {
hash_ints[] = quick_reply.shortcut_id;
hash_ints[] = hexdec(substr(md5(quick_reply.shortcut), 0, 16));
hash_ints[] = quick_reply.top_message;
hash_ints[] = top_message.edit_date || 0;
}
The method will return messages.quickRepliesNotModified if the passed hash is equal to the server-side hash, meaning that the order, names and last messages of the quick replies haven't changed.
Editing some intermediate message in a quick reply will not change the hash, which is why messages.getQuickReplyMessages should be used to fetch (a subset or all) messages in a quick reply shortcut, and its hash is generated as follows:
hash_ints = [];
foreach (messages as message) {
hash_ints[] = message.id;
hash_ints[] = message.edit_date || 0;
}
inputQuickReplyShortcut#24596d41 shortcut:string = InputQuickReplyShortcut;
inputQuickReplyShortcutId#1190cf1 shortcut_id:int = InputQuickReplyShortcut;
message#94345242 flags:# out:flags.1?true mentioned:flags.4?true media_unread:flags.5?true silent:flags.13?true post:flags.14?true from_scheduled:flags.18?true legacy:flags.19?true edit_hide:flags.21?true pinned:flags.24?true noforwards:flags.26?true invert_media:flags.27?true flags2:# offline:flags2.1?true id:int from_id:flags.8?Peer from_boosts_applied:flags.29?int peer_id:Peer saved_peer_id:flags.28?Peer fwd_from:flags.2?MessageFwdHeader via_bot_id:flags.11?long via_business_bot_id:flags2.0?long reply_to:flags.3?MessageReplyHeader date:int message:string media:flags.9?MessageMedia reply_markup:flags.6?ReplyMarkup entities:flags.7?Vector<MessageEntity> views:flags.10?int forwards:flags.10?int replies:flags.23?MessageReplies edit_date:flags.15?int post_author:flags.16?string grouped_id:flags.17?long reactions:flags.20?MessageReactions restriction_reason:flags.22?Vector<RestrictionReason> ttl_period:flags.25?int quick_reply_shortcut_id:flags.30?int effect:flags2.2?long factcheck:flags2.3?FactCheck = Message;
quickReply#697102b shortcut_id:int shortcut:string top_message:int count:int = QuickReply;
updateNewQuickReply#f53da717 quick_reply:QuickReply = Update;
updateQuickReplyMessage#3e050d0f message:Message = Update;
---functions---
messages.sendMessage#983f9745 flags:# no_webpage:flags.1?true silent:flags.5?true background:flags.6?true clear_draft:flags.7?true noforwards:flags.14?true update_stickersets_order:flags.15?true invert_media:flags.16?true peer:InputPeer reply_to:flags.0?InputReplyTo message:string random_id:long reply_markup:flags.2?ReplyMarkup entities:flags.3?Vector<MessageEntity> schedule_date:flags.10?int send_as:flags.13?InputPeer quick_reply_shortcut:flags.17?InputQuickReplyShortcut effect:flags.18?long = Updates;
messages.sendMedia#7852834e flags:# silent:flags.5?true background:flags.6?true clear_draft:flags.7?true noforwards:flags.14?true update_stickersets_order:flags.15?true invert_media:flags.16?true peer:InputPeer reply_to:flags.0?InputReplyTo media:InputMedia message:string random_id:long reply_markup:flags.2?ReplyMarkup entities:flags.3?Vector<MessageEntity> schedule_date:flags.10?int send_as:flags.13?InputPeer quick_reply_shortcut:flags.17?InputQuickReplyShortcut effect:flags.18?long = Updates;
messages.sendMultiMedia#37b74355 flags:# silent:flags.5?true background:flags.6?true clear_draft:flags.7?true noforwards:flags.14?true update_stickersets_order:flags.15?true invert_media:flags.16?true peer:InputPeer reply_to:flags.0?InputReplyTo multi_media:Vector<InputSingleMedia> schedule_date:flags.10?int send_as:flags.13?InputPeer quick_reply_shortcut:flags.17?InputQuickReplyShortcut effect:flags.18?long = Updates;
messages.sendInlineBotResult#3ebee86a flags:# silent:flags.5?true background:flags.6?true clear_draft:flags.7?true hide_via:flags.11?true peer:InputPeer reply_to:flags.0?InputReplyTo random_id:long query_id:long id:string schedule_date:flags.10?int send_as:flags.13?InputPeer quick_reply_shortcut:flags.17?InputQuickReplyShortcut = Updates;
messages.forwardMessages#d5039208 flags:# silent:flags.5?true background:flags.6?true with_my_score:flags.8?true drop_author:flags.11?true drop_media_captions:flags.12?true noforwards:flags.14?true from_peer:InputPeer id:Vector<int> random_id:Vector<long> to_peer:InputPeer top_msg_id:flags.9?int schedule_date:flags.10?int send_as:flags.13?InputPeer quick_reply_shortcut:flags.17?InputQuickReplyShortcut = Updates;
messages.checkQuickReplyShortcut#f1d0fbd3 shortcut:string = Bool;
To add a message to a quick reply shortcut, use messages.sendMessage, messages.sendMedia, messages.sendMultiMedia, messages.sendInlineBotResult or messages.forwardMessages with peer=
inputPeerSelf, populating the quick_reply_shortcut
flag with an InputQuickReplyShortcut constructor.
The InputQuickReplyShortcut constructor can be either:
If the specified quick reply does not exist, it will be created when invoking the above methods, emitting an additional updateNewQuickReply to all logged-in sessions.
The numeric ID of the (newly created or existing) shortcut will be contained in the quick_reply_shortcut_id
field of the messages contained in the updateQuickReplyMessage updates returned by invoking the above methods.
The returned messages will use a common message id
sequence, unrelated to any other message ID sequence used in API.
A maximum of appConfig.quick_replies_limit
shortcuts may be created, otherwise a 400 QUICK_REPLIES_TOO_MUCH
error will be emitted by the methods above.
Each shortcut can contain a maximum of appConfig.quick_reply_messages_limit
messages, otherwise a 400 REPLY_MESSAGES_TOO_MUCH
error will be emitted by the methods above.
Make sure to invoke messages.checkQuickReplyShortcut passing the shortcut name before offering the user the choice to add a message to a quick reply shortcut, to make sure that none of the limits specified above were reached.
---functions---
messages.sendQuickReplyMessages#6c750de1 peer:InputPeer shortcut_id:int id:Vector<int> random_id:Vector<long> = Updates;
To send a quick reply shortcut to a user, use messages.sendQuickReplyMessages, passing the shortcut ID.
Quick replies may only be sent by users, in private chats with other users. The UI used to select quick replies should be similar to the one used for bot commands, using the shortcut name instead of the bot command name.
You may specify a subset of the messages in the id
field to send only some of the shortcut messages (if empty, defaults to all of them).
updateQuickReplyMessage#3e050d0f message:Message = Update;
---functions---
messages.editMessage#dfd14005 flags:# no_webpage:flags.1?true invert_media:flags.16?true peer:InputPeer id:int message:flags.11?string media:flags.14?InputMedia reply_markup:flags.2?ReplyMarkup entities:flags.3?Vector<MessageEntity> schedule_date:flags.15?int quick_reply_shortcut_id:flags.17?int = Updates;
Use messages.editMessage to edit a message in a quick reply shortcut, passing the message ID in id
and the shortcut ID in quick_reply_shortcut_id
.
This will emit a updateQuickReplyMessage update.
updateDeleteQuickReplyMessages#566fe7cd shortcut_id:int messages:Vector<int> = Update;
---functions---
messages.deleteQuickReplyMessages#e105e910 shortcut_id:int id:Vector<int> = Updates;
To delete one or more messages from a quick reply shortcut, use messages.deleteQuickReplyMessages, passing the shortcut ID, and the list of message IDs to delete.
This will also emit an updateDeleteQuickReplyMessages update.
updateQuickReplies#f9470ab2 quick_replies:Vector<QuickReply> = Update;
---functions---
messages.editQuickReplyShortcut#5c003cef shortcut_id:int shortcut:string = Bool;
Use messages.editQuickReplyShortcut to rename a shortcut.
This will emit an updateQuickReplies update to other logged-in sessions.
updateQuickReplies#f9470ab2 quick_replies:Vector<QuickReply> = Update;
---functions---
messages.reorderQuickReplies#60331907 order:Vector<int> = Bool;
Use messages.reorderQuickReplies to reorder quick reply shortcuts (not the messages within them); pass in order
the IDs of all created quick reply shortcuts, in the desired order.
This will emit an updateQuickReplies update to other logged-in sessions.
updateDeleteQuickReply#53e6f1ec shortcut_id:int = Update;
---functions---
messages.deleteQuickReplyShortcut#3cc04740 shortcut_id:int = Bool;
To completely delete a quick reply shortcut, use messages.deleteQuickReplyShortcut.
This will also emit an updateDeleteQuickReply update to other logged-in sessions (and no updateDeleteQuickReplyMessages updates, even if all the messages in the shortcut are also deleted by this method).
inputBusinessRecipients#6f8b32aa flags:# existing_chats:flags.0?true new_chats:flags.1?true contacts:flags.2?true non_contacts:flags.3?true exclude_selected:flags.5?true users:flags.4?Vector<InputUser> = InputBusinessRecipients;
inputBusinessGreetingMessage#194cb3b shortcut_id:int recipients:InputBusinessRecipients no_activity_days:int = InputBusinessGreetingMessage;
businessRecipients#21108ff7 flags:# existing_chats:flags.0?true new_chats:flags.1?true contacts:flags.2?true non_contacts:flags.3?true exclude_selected:flags.5?true users:flags.4?Vector<long> = BusinessRecipients;
businessGreetingMessage#e519abab shortcut_id:int recipients:BusinessRecipients no_activity_days:int = BusinessGreetingMessage;
userFull#cc997720 flags:# blocked:flags.0?true phone_calls_available:flags.4?true phone_calls_private:flags.5?true can_pin_message:flags.7?true has_scheduled:flags.12?true video_calls_available:flags.13?true voice_messages_forbidden:flags.20?true translations_disabled:flags.23?true stories_pinned_available:flags.26?true blocked_my_stories_from:flags.27?true wallpaper_overridden:flags.28?true contact_require_premium:flags.29?true read_dates_private:flags.30?true flags2:# sponsored_enabled:flags2.7?true id:long about:flags.1?string settings:PeerSettings personal_photo:flags.21?Photo profile_photo:flags.2?Photo fallback_photo:flags.22?Photo notify_settings:PeerNotifySettings bot_info:flags.3?BotInfo pinned_msg_id:flags.6?int common_chats_count:int folder_id:flags.11?int ttl_period:flags.14?int theme_emoticon:flags.15?string private_forward_name:flags.16?string bot_group_admin_rights:flags.17?ChatAdminRights bot_broadcast_admin_rights:flags.18?ChatAdminRights premium_gifts:flags.19?Vector<PremiumGiftOption> wallpaper:flags.24?WallPaper stories:flags.25?PeerStories business_work_hours:flags2.0?BusinessWorkHours business_location:flags2.1?BusinessLocation business_greeting_message:flags2.2?BusinessGreetingMessage business_away_message:flags2.3?BusinessAwayMessage business_intro:flags2.4?BusinessIntro birthday:flags2.5?Birthday personal_channel_id:flags2.6?long personal_channel_message:flags2.6?int = UserFull;
---functions---
account.updateBusinessGreetingMessage#66cdafc4 flags:# message:flags.0?InputBusinessGreetingMessage = Bool;
Telegram Business allows to configure a set of greeting messages, automatically sent to new users writing to us in private for the first time, or after a certain inactivity period.
Use account.updateBusinessGreetingMessage to set a (list of) greeting messages in message
; to disable greetings, call the method without populating the message
field.
If populated, the message
field must contain a inputBusinessGreetingMessage, see the constructor page » for a description of its contents and the length limits for the intro title and description.
The currently configured business greeting can be fetched by the current user through userFull.business_greeting_message
, represented by a businessGreetingMessage constructor », equivalent to the input counterpart.
inputBusinessRecipients#6f8b32aa flags:# existing_chats:flags.0?true new_chats:flags.1?true contacts:flags.2?true non_contacts:flags.3?true exclude_selected:flags.5?true users:flags.4?Vector<InputUser> = InputBusinessRecipients;
businessAwayMessageScheduleAlways#c9b9e2b9 = BusinessAwayMessageSchedule;
businessAwayMessageScheduleOutsideWorkHours#c3f2f501 = BusinessAwayMessageSchedule;
businessAwayMessageScheduleCustom#cc4d9ecc start_date:int end_date:int = BusinessAwayMessageSchedule;
inputBusinessAwayMessage#832175e0 flags:# offline_only:flags.0?true shortcut_id:int schedule:BusinessAwayMessageSchedule recipients:InputBusinessRecipients = InputBusinessAwayMessage;
businessRecipients#21108ff7 flags:# existing_chats:flags.0?true new_chats:flags.1?true contacts:flags.2?true non_contacts:flags.3?true exclude_selected:flags.5?true users:flags.4?Vector<long> = BusinessRecipients;
businessAwayMessage#ef156a5c flags:# offline_only:flags.0?true shortcut_id:int schedule:BusinessAwayMessageSchedule recipients:BusinessRecipients = BusinessAwayMessage;
userFull#cc997720 flags:# blocked:flags.0?true phone_calls_available:flags.4?true phone_calls_private:flags.5?true can_pin_message:flags.7?true has_scheduled:flags.12?true video_calls_available:flags.13?true voice_messages_forbidden:flags.20?true translations_disabled:flags.23?true stories_pinned_available:flags.26?true blocked_my_stories_from:flags.27?true wallpaper_overridden:flags.28?true contact_require_premium:flags.29?true read_dates_private:flags.30?true flags2:# sponsored_enabled:flags2.7?true id:long about:flags.1?string settings:PeerSettings personal_photo:flags.21?Photo profile_photo:flags.2?Photo fallback_photo:flags.22?Photo notify_settings:PeerNotifySettings bot_info:flags.3?BotInfo pinned_msg_id:flags.6?int common_chats_count:int folder_id:flags.11?int ttl_period:flags.14?int theme_emoticon:flags.15?string private_forward_name:flags.16?string bot_group_admin_rights:flags.17?ChatAdminRights bot_broadcast_admin_rights:flags.18?ChatAdminRights premium_gifts:flags.19?Vector<PremiumGiftOption> wallpaper:flags.24?WallPaper stories:flags.25?PeerStories business_work_hours:flags2.0?BusinessWorkHours business_location:flags2.1?BusinessLocation business_greeting_message:flags2.2?BusinessGreetingMessage business_away_message:flags2.3?BusinessAwayMessage business_intro:flags2.4?BusinessIntro birthday:flags2.5?Birthday personal_channel_id:flags2.6?long personal_channel_message:flags2.6?int = UserFull;
---functions---
account.updateBusinessAwayMessage#a26a7fa5 flags:# message:flags.0?InputBusinessAwayMessage = Bool;
Telegram Business allows to configure a set of "away" messages, automatically sent to users writing to us when we're offline, during closing hours, while we're on vacation, or in some other custom time period when we cannot immediately answer to the user.
Use account.updateBusinessAwayMessage to set a (list of) away messages in message
; to disable greetings, call the method without populating the message
field.
If populated, the message
field must contain a inputBusinessAwayMessage, see the constructor page » for a description of its contents.
The currently configured business away message can be fetched by the current user through userFull.business_away_message
, represented by a businessAwayMessage constructor », equivalent to the input counterpart.
inputBusinessIntro#09c469cd flags:# title:string description:string sticker:flags.0?InputDocument = InputBusinessIntro;
businessIntro#5a0a066d flags:# title:string description:string sticker:flags.0?Document = BusinessIntro;
userFull#cc997720 flags:# blocked:flags.0?true phone_calls_available:flags.4?true phone_calls_private:flags.5?true can_pin_message:flags.7?true has_scheduled:flags.12?true video_calls_available:flags.13?true voice_messages_forbidden:flags.20?true translations_disabled:flags.23?true stories_pinned_available:flags.26?true blocked_my_stories_from:flags.27?true wallpaper_overridden:flags.28?true contact_require_premium:flags.29?true read_dates_private:flags.30?true flags2:# sponsored_enabled:flags2.7?true id:long about:flags.1?string settings:PeerSettings personal_photo:flags.21?Photo profile_photo:flags.2?Photo fallback_photo:flags.22?Photo notify_settings:PeerNotifySettings bot_info:flags.3?BotInfo pinned_msg_id:flags.6?int common_chats_count:int folder_id:flags.11?int ttl_period:flags.14?int theme_emoticon:flags.15?string private_forward_name:flags.16?string bot_group_admin_rights:flags.17?ChatAdminRights bot_broadcast_admin_rights:flags.18?ChatAdminRights premium_gifts:flags.19?Vector<PremiumGiftOption> wallpaper:flags.24?WallPaper stories:flags.25?PeerStories business_work_hours:flags2.0?BusinessWorkHours business_location:flags2.1?BusinessLocation business_greeting_message:flags2.2?BusinessGreetingMessage business_away_message:flags2.3?BusinessAwayMessage business_intro:flags2.4?BusinessIntro birthday:flags2.5?Birthday personal_channel_id:flags2.6?long personal_channel_message:flags2.6?int = UserFull;
---functions---
account.updateBusinessIntro#a614d034 flags:# intro:flags.0?InputBusinessIntro = Bool;
Telegram Business allows to configure the message and sticker of the profile introduction », shown to new users that don't have a private chat with us.
Use account.updateBusinessIntro to set a custom business introduction; invoke the same method without setting the intro
flag to remove the custom business introduction, defaulting to a randomly-chosen introduction message and sticker (see here » for more info on default profile introductions).
Changing the business introduction will emit an updateUser, and the business introduction will be contained in userFull.intro
.
Note that the greeting sticker selection UI should offer a list of categories to quickly filter results by a (list of) emojis, or by some other criteria, see here » for more info.
inputBusinessChatLink#11679fa7 flags:# message:string entities:flags.0?Vector<MessageEntity> title:flags.1?string = InputBusinessChatLink;
businessChatLink#b4ae666f flags:# link:string message:string entities:flags.0?Vector<MessageEntity> title:flags.1?string views:int = BusinessChatLink;
account.businessChatLinks#ec43a2d1 links:Vector<BusinessChatLink> chats:Vector<Chat> users:Vector<User> = account.BusinessChatLinks;
account.resolvedBusinessChatLinks#9a23af21 flags:# peer:Peer message:string entities:flags.0?Vector<MessageEntity> chats:Vector<Chat> users:Vector<User> = account.ResolvedBusinessChatLinks;
---functions---
account.createBusinessChatLink#8851e68e link:InputBusinessChatLink = BusinessChatLink;
account.getBusinessChatLinks#6f70dde1 = account.BusinessChatLinks;
account.editBusinessChatLink#8c3410af slug:string link:InputBusinessChatLink = BusinessChatLink;
account.deleteBusinessChatLink#60073674 slug:string = Bool;
account.resolveBusinessChatLink#5492e5ee slug:string = account.ResolvedBusinessChatLinks;
Business chat deep links allow business owners to share pre-made links to their Telegram business account, optionally filling out the message input field with a pre-prepared message (with support for styled text entities »).
There is no additional limit (apart from the usual message_length_max) on the prepared message length (because the message text is not present in the URL's query string, rather it's fetched from the server using the link slug); each created business chat deep link also has a view counter.
Use account.createBusinessChatLink to create a business chat link, specifying in inputBusinessChatLink the message to pre-fill when users open the link, as well as a human-readable name for the link in title
, useful when managing created links.
The created deep link is returned in the link
field, and may be shared directly or as a QR code.
Use account.getBusinessChatLinks to fetch info about all created business chat links (including the view counter, indicating the number of times a business chat link was resolved (clicked on, scanned) by a user).
Use account.editBusinessChatLink to edit the information of a business chat link.
Use account.deleteBusinessChatLink to delete a business chat link.
Use account.resolveBusinessChatLink to open a business chat link, obtaining the peer to contact and (if set) the message to pre-fill, also increasing the link's view counter.
The last three methods listed above take a business chat link slug, which should be extracted from a business chat link as specified here ».
All listed methods except account.resolveBusinessChatLink require a Telegram Business subscription (currently included in Telegram Premium subscriptions).
An account may create a maximum of business_chat_links_limit business chat links: attempts to exceed this limit will emit a CHATLINKS_TOO_MUCH
RPC error, prompting the user to delete older links.
inputBusinessBotRecipients#c4e5921e flags:# existing_chats:flags.0?true new_chats:flags.1?true contacts:flags.2?true non_contacts:flags.3?true exclude_selected:flags.5?true users:flags.4?Vector<InputUser> exclude_users:flags.6?Vector<InputUser> = InputBusinessBotRecipients;
businessBotRecipients#b88cf373 flags:# existing_chats:flags.0?true new_chats:flags.1?true contacts:flags.2?true non_contacts:flags.3?true exclude_selected:flags.5?true users:flags.4?Vector<long> exclude_users:flags.6?Vector<long> = BusinessBotRecipients;
connectedBot#bd068601 flags:# can_reply:flags.0?true bot_id:long recipients:BusinessBotRecipients = ConnectedBot;
account.connectedBots#17d7f87b connected_bots:Vector<ConnectedBot> users:Vector<User> = account.ConnectedBots;
botBusinessConnection#896433b4 flags:# can_reply:flags.0?true disabled:flags.1?true connection_id:string user_id:long dc_id:int date:int = BotBusinessConnection;
updateBotBusinessConnect#8ae5c97a connection:BotBusinessConnection qts:int = Update;
updateBotNewBusinessMessage#9ddb347c flags:# connection_id:string message:Message reply_to_message:flags.0?Message qts:int = Update;
updateBotEditBusinessMessage#7df587c flags:# connection_id:string message:Message reply_to_message:flags.0?Message qts:int = Update;
updateBotDeleteBusinessMessage#a02a982e connection_id:string peer:Peer messages:Vector<int> qts:int = Update;
updateBusinessBotCallbackQuery#1ea2fda7 flags:# query_id:long user_id:long connection_id:string message:Message reply_to_message:flags.2?Message chat_instance:long data:flags.0?bytes = Update;
---functions---
account.updateConnectedBot#43d8521d flags:# can_reply:flags.0?true deleted:flags.1?true bot:InputUser recipients:InputBusinessBotRecipients = Updates;
account.getConnectedBots#4ea4c80f = account.ConnectedBots;
account.toggleConnectedBotPaused#646e1097 peer:InputPeer paused:Bool = Bool;
account.disablePeerConnectedBot#5e437ed9 peer:InputPeer = Bool;
account.getBotBusinessConnection#76a86270 connection_id:string = Updates;
invokeWithBusinessConnection#dd289f8e {X:Type} connection_id:string query:!X = X;
Business users can connect Telegram bots that will process and answer messages on their behalf. This allows businesses to seamlessly integrate any existing tools and workflows, or add AI assistants that manage their chats.
Currently just one business bot may be connected to a user account.
Bots which may be connected to user accounts have the user.bot_business
flag set; trying to connect a non-business bot will emit a BOT_BUSINESS_MISSING
error.
Use account.updateConnectedBot » to connect a business bot to the current account, or to change the connection settings.
Use account.updateConnectedBot » with the deleted
flag set to disconnect a business bot from the current account.
Use account.getConnectedBots » list all currently connected business bots.
Use account.toggleConnectedBotPaused » to pause or unpause a specific chat, temporarily disconnecting it from all business bots (equivalent to temporarily specifying it in recipients.exclude_users
during initial configuration with account.updateConnectedBot »).
Use account.disablePeerConnectedBot » to permanently disconnect a specific chat from all business bots (equivalent to specifying it in recipients.exclude_users
during initial configuration with account.updateConnectedBot »); to reconnect of a chat disconnected using this method the user must reconnect the entire bot by invoking account.updateConnectedBot ».
Note that invoking the above two methods will also add the peer to the recipients.exclude_users
field of the related connectedBot (or to recipients.users
, if the inversion recipients.exclude_selected
flag is set).
The above two methods should be invoked when pressing the appropriate buttons in the action bar, see here » for more info on the business bot action bar that should be displayed on all peers currently managed by the bot, according to the action bar flags ».
Connecting or disconnecting a business bot or changing the connection settings will emit an updateBotBusinessConnect update to the bot, with the new settings and a connection_id
that will be used by the bot to handle updates from and send messages as the user.
According to the specified settings, the bot will start receiving updateBotNewBusinessMessage, updateBotEditBusinessMessage, updateBotDeleteBusinessMessage updates containing messages sent to the connected user via the business connection.
Bots may invoke account.getBotBusinessConnection to re-fetch the updateBotBusinessConnect constructor associated with a specific connection_id
.
This is needed for example for freshly logged in bots that are receiving some updateBotNewBusinessMessage, etc. updates because some users have already connected to the bot before it could login.
In this case, the bot is receiving messages from the business connection, but it hasn't cached the associated updateBotBusinessConnect with info about the connection (can it reply to messages? etc.) yet, and cannot receive the old ones because they were sent when the bot wasn't logged into the session yet.
This method can be used to fetch info about a not-yet-cached business connection, and should not be invoked if the info is already cached or to fetch changes, as eventual changes will automatically be sent as new updateBotBusinessConnect updates to the bot, using the usual update delivery methods ».
If the can_reply
flag was set when connecting the bot, the bot will also be able to invoke the following methods on behalf of the user to interact with messages received via the business connection, by wrapping the query in a invokeWithBusinessConnection », passing the connection ID:
Make sure to always send queries wrapped in an invokeWithBusinessConnection
to the datacenter ID, specified in the dc_id
field of the botBusinessConnection that is being used.
messages.uploadMedia may also be used in business connections, not by wrapping it in invokeWithBusinessConnection », but rather by specifying the business connection ID in the business_connection_id
parameter.
Messages sent by business bots on behalf of the user using this method will have the via_business_connection
flag set, indicating that the message was sent by the business bot indicated in message.via_bot_id
.
Messages sent by business bots on behalf of the user may also contain inline keyboards, including callback buttons, which when pressed will emit an updateBusinessBotCallbackQuery which should be handled as specified here » (without wrapping the query in an invokeWithBusinessConnection
).
userFull#cc997720 flags:# blocked:flags.0?true phone_calls_available:flags.4?true phone_calls_private:flags.5?true can_pin_message:flags.7?true has_scheduled:flags.12?true video_calls_available:flags.13?true voice_messages_forbidden:flags.20?true translations_disabled:flags.23?true stories_pinned_available:flags.26?true blocked_my_stories_from:flags.27?true wallpaper_overridden:flags.28?true contact_require_premium:flags.29?true read_dates_private:flags.30?true flags2:# sponsored_enabled:flags2.7?true id:long about:flags.1?string settings:PeerSettings personal_photo:flags.21?Photo profile_photo:flags.2?Photo fallback_photo:flags.22?Photo notify_settings:PeerNotifySettings bot_info:flags.3?BotInfo pinned_msg_id:flags.6?int common_chats_count:int folder_id:flags.11?int ttl_period:flags.14?int theme_emoticon:flags.15?string private_forward_name:flags.16?string bot_group_admin_rights:flags.17?ChatAdminRights bot_broadcast_admin_rights:flags.18?ChatAdminRights premium_gifts:flags.19?Vector<PremiumGiftOption> wallpaper:flags.24?WallPaper stories:flags.25?PeerStories business_work_hours:flags2.0?BusinessWorkHours business_location:flags2.1?BusinessLocation business_greeting_message:flags2.2?BusinessGreetingMessage business_away_message:flags2.3?BusinessAwayMessage business_intro:flags2.4?BusinessIntro birthday:flags2.5?Birthday personal_channel_id:flags2.6?long personal_channel_message:flags2.6?int = UserFull;
---functions---
account.toggleSponsoredMessages#b9d9a38d enabled:Bool = Bool;
Since Telegram Business is currently included with the Telegram Premium subscription, and Telegram Premium subscribers do not see sponsored messages in channels.
This may be problematic for business owners that may want to launch and view their own Telegram ads via the Telegram ad platform ».
For this reason, the Telegram Business settings page should contain a toggle to re-enable Telegram ads for the current account, which should trigger a call to account.toggleSponsoredMessages.
The current value of the toggle will be stored in userFull.sponsored_enabled
.
Telegram Business users can use folder tags, see here » for more info.
Telegram Business offers a set of additional features and raised limits: clients should be aware of the current subscription status to accordingly modify client behavior.
---functions---
help.getAppConfig#61e3f854 hash:int = help.AppConfig;
Clients should show a Telegram Business button in the settings.
Clicking on this button in the settings should open a Telegram Business modal.
help.getAppConfig to fetch info on how to build the Telegram Business modal, returning a list of Business feature identifiers in the business_promo_order
appConfig field: the modal should contain a row for each returned feature, ordered as specified in the returned array.
Possible feature identifiers:
business_location
- Business users can set a business locationbusiness_hours
- Business users can set opening hoursquick_replies
- Business users can create and use quick reply shortcutsgreeting_message
- Business users can set a greeting messageaway_message
- Business users can set an away messagebusiness_links
- Business users can create business chat linksbusiness_intro
- Business users can set a custom business chat introductionbusiness_bots
- Business users can connect business bots to their accountemoji_status
- Business users can set a custom emoji status. folder_tags
- Business users can enable folder tags. stories
- Business users can use stories to showcase products (i.e. no additional functionality neeeds to be implemented by clients, it's just another way to use stories).