Datasift - Tuning Your Tweets
There's no denying it: an unhappy customer's Tweet is the "Can I speak to your manager" of the digital age. And while this might fill a poor social media managers heart with dread, using X, formerly known as Twitter, for customer service should be seen as an opportunity rather than a burden. After all, this is not only your chance to speak directly to that customer and provide solutions (with the
TechCrunch | Startup and Technology News
Live Nation says its Ticketmaster subsidiary was hacked. A hacker claims to be selling 560 million customer records. An autonomous pod. A solid-state battery-powered sports car. An electric pickup truck. A convertible grand tourer EV with up to 600 miles of range. A “fully connected mobility device†for young urban innovators to be built by Foxconn and priced under $30,000. The next Popemobile. Ov
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