Tags: org

She Built a Microcomputer Empire From Her Suburban Home

The story of Lore Harp McGovern is like something from Halt And Catch Fire.

I went along to this year’s State Of The Browser conference on Saturday. It was great!

Technically I wasn’t just an attendee. I was on the substitution bench. Dave asked if I’d be able to jump in and give my talk on declarative design should any of the speakers have to drop out. “No problem!”, I said. If everything went according to plan, I wouldn’t have to do anything. And if someone did have to pull out, I’d be the hero that sweeps in to save the day. Win-win.

As it turned out, everything went smoothly. All the speakers delivered their talks impeccably and the vibes were good.

Dave very kindly gave shout-outs to lots of other web conferences. Quite a few of the organisers were in the audience too. That offered me a nice opportunity to catch up with some of them, swap notes, and commiserate on how tough it is running an event these days.

Believe me, it’s tough.

Something that I confirmed that other conference organisers are also experiencing is last-minute ticket sales. This is something that happened with UX London this year. For most of the year, ticket sales were trickling along. Then in the last few weeks before the event we sold more tickets than we had sold in the six months previously.

Don’t get me wrong: I’m very happy we sold those tickets. But it was a very stressful few months before that. It felt like playing poker, holding on in the belief that those ticket sales would materialise.

Lots of other conferences are experiencing this. Front Conference had to cancel this year’s event because of the lack of ticket sales in advance. I know for a fact that some upcoming events are feeling the same squeeze.

When I was in Ireland I had a chat with a friend of mine who works at the Everyman Theatre in Cork. They’re experiencing something similar. So maybe it’s not related to the tech industry specifically.

Anyway, all that is to say that I echo Sophie’s entreaty: you should go to conferences. And buy your tickets early.

Soon I’ll be gearing up to start curating the line up for next year’s UX London (I’m very proud of this year’s event and it’s going to be tough to top it). I hope I won’t have to deal with the stress of late ticket sales, but I’m mentally preparing for it.

To remember, or to forget?

What are your own scribbles, your own ordinary plenty, not worth much to you now but that someone in the future may treasure?

Why “AI” projects fail

“AI” is heralded (by those who claim it to replace workers as well as those that argue for it as a mere tool) as a thing to drop into your workflows to create whatever gains promised. It’s magic in the literal sense. You learn a few spells/prompts and your problems go poof. But that was already bullshit when we talked about introducing other digital tools into our workflows.

And we’ve been doing this for decades now, with every new technology we spend a lot of money to get a lot of bloody noses for way too little outcome. Because we keep not looking at actual, real problems in front of us – that the people affected by them probably can tell you at least a significant part of the solution to. No we want a magic tool to make the problem disappear. Which is a significantly different thing than solving it.

The Gods of Logic, by Benjamín Labatut

Benjamín Labatut draws a line from the Vedas to George Boole and Claude Shannon onward to Geoffrey Hinton and Frank Herbert’s Butlerian Jihad.

In the coming years, as people armed with AI continue making the world faster, stranger, and more chaotic, we should do all we can to prevent these systems from giving more and more power to the few who can build them.

I love it when I come across some bit of CSS I’ve never heard of before.

Take this article on the text-emphasis property.

“The what property?”, I hear you ask. That was my reaction too. But look, it’s totally a thing.

Or take this article by David Bushell called CSS Button Styles You Might Not Know.

Sure enough, halfway through the article David starts talking about styling the button in an input type="file” using the ::file-selector-button pseudo-element:

All modern browsers support it. I had no idea myself until recently.

He’s right!

Then I remembered that I’ve got a file upload input in the form I use for posting my notes here on adactio.com (in case I want to add a photo). I immediately opened up my style sheet, eager to use this new-to-me bit of CSS.

I found the bit where I style buttons and this is the selector I saw:

button,
input[type="submit"],
::file-selector-button

Huh. I guess I did know about that pseudo-element after all. Clearly the knowledge exited my brain shortly afterwards.

There’s that tautological cryptic saying, “You don’t know what you don’t know.” But I don’t even know what I do know!

Conway’s Game of Hope

A beautifully Borgesian fable.

Gathering Structures

Really good advice from Maggie on running small community events:

No one else will organise the group you most want to be a part of. Whatever weird, specific things you enjoy – perhaps doing speed sudokus while smoking robusto cigars, or hosting a chemistry analysis session on sourdough bread techniques (I’m not judging either of these) – it’s worth trying to find the others. You are the most qualified person to create environments and experiences that you will personally enjoy, and in doing so you will attract people who like things that you also like. This is a decent way to make friends.

Efficiency trades off against resiliency - Made of Bugs

Past some point, making a system more efficient will mean making it less resilient, and, conversely, building in robustness tends to make a system less efficient (at least in the short run).

This is true of software, networks, and organisations.

When we set metrics or goals for a system or a team or an organization that ask for efficiency, let us be aware that, absent countervailing pressures, we are probably also asking for the system to become more brittle and fragile, too.

Your design system contribution practice is doomed to fail by Amy Hupe, content designer.

This is a great analysis by Amy of the conflicting priorities tugging at design systems.

No matter how hard we work to foster these socialist ideals, like community, collaboration, and contribution, it feels as though we’re always being dragged to a default culture of individualism.

Full Stack Service Design – Sarah Drummond

Katie shared this (very good) piece about service design on Slack at work today, and when I got to the bit about different levels, my brain immediately went “pace layers!”

1. The Service
2. The Infrastructure
3. The Organisation
4. The Intent
5. The Culture

The Organic Web - Jim Nielsen’s Weblog

Growing—that’s a word I want to employ when talking about my personal sites online. Like a garden, I’m constantly puttering around in them. Sometimes I plow and sow a whole new feature for a site. Sometimes I just pick weeds.

I like this analogy. It reminds me of the the cooking analogy that others have made.

Most of my favorite websites out there are grown—homegrown in fact. They are corners of the web where some unique human has been nurturing, curating, and growing stuff for years. Their blog posts, their links, their thoughts, their aesthetic, their markup, their style, everything about their site—and themselves—shows growth and evolution and change through the years. It’s a beautiful thing, a kind of artifact that could never be replicated or manufactured on a deadline.

This part of the web, this organic part, stands in start contrast to the industrial web where websites are made and resources extracted.

How to build a bad design system | CSS-Tricks

Working in a big organization is shocking to newcomers because of this, as suddenly everyone has to be consulted to make the smallest decision. And the more people you have to consult to get something done, the more bureaucracy exists within that company. In short: design systems cannot be effective in bureaucratic organizations. Trust me, I’ve tried.

Who hurt you, Robin?

28c3: The Science of Insecurity - YouTube

I understand less than half of this great talk by Meredith L. Patterson, but it ticks all my boxes: Leibniz, Turing, Borges, and Postel’s Law.

(via Tim Berners-Lee)

Guide to Internal Communication, the Basecamp Way

Writing solidifies, chat dissolves. Substantial decisions start and end with an exchange of complete thoughts, not one-line-at-a-time jousts. If it’s important, critical, or fundamental, write it up, don’t chat it down.

This one feels like it should be Somebody’s Law:

If your words can be perceived in different ways, they’ll be understood in the way which does the most harm.

Save .ORG | SaveDotOrg.org

I’ve signed this letter.

The Ugly Truth about Design Systems

The video of a talk in which Mark discusses pace layers, dogs, and design systems. He concludes:

1. Current design systems thinking limits free, playful expression.
2. Design systems uncover organisational disfunction.
3. Continual design improvement and delivery is a lie.
4. Component-focussed design is siloed thinking.

It’s true many design systems are the blueprints for manufacturing and large scale application. But in almost every instance I can think of, once you move from design to manufacturing the horse has bolted. It’s very difficult to move back into design because the results of the system are in the wild. The more strict the system, the less able you are to change it. That’s why broad principles, just enough governance, and directional examples are far superior to locked-down cookie cutters.

Right before heading to Geneva to spend the week hacking at CERN, I was in Seattle with a sizable Clearleft contingent to attend Interaction 19, the annual conference put on by the Interaction Design Association.

Ben has rounded up the highlights from my fellow Clearlefties. There are some good talks listed there: John Maeda, Nelly Ben Hayoun, and Jon Bell were thoroughly enjoyable. Some other talks were just okay, and there was one talk, by IXDA president Alok Nandi, that was almost impressive in how rambling and incoherent it was. It was like being in a scene from Silicon Valley. I remember clapping at the end; not out of appreciation, but out of relief.

If truth be told, Interaction 19 had about a day’s worth of really great content …spread out over three days. To be fair, that’s par for the course. When we went to Interaction 17 in New York, the hit/miss ratio was about the same:

There were some really good talks at the event, but alas, the muti-track format made it difficult to see all of them. Continuous partial FOMO was the order of the day.

And as I said at the time:

To be honest, the conference was only part of the motivation for the trip. Spending a week in New York with a gaggle of Clearlefties was its own reward.

So I’m willing to cut Interaction 19 a lot of slack. Even if quite a few of the talks were just so-so, getting to hang with Clearlefties in Seattle during snowmageddon was a lot of fun (and you’ll be pleased to hear that we didn’t even resort to cannibalism to survive).

But while the content of the conference was fair to middling, the organisation of it was a shambles:

Imagine the Fyre Festival but in downtown Seattle in winter. Welcome to @ixdconf. #ixd19

They sold more tickets than there were seats. I ended up watching the first morning’s keynotes being streamed to a screen in a conference room in a different building.

Now, I’ve been at events with keynotes that have overflow rooms—South by Southwest does this. But that’s at a different scale. This is a conference with a known number of attendees, each one of them spending over a thousand dollars to attend. I’m pretty sure that a first-come, first-served policy isn’t the best way of treating those attendees.

Anyway, here’s what I submitted for that round-up of the best talks, but which, for reasons of prudence, was omitted from the final post:

I really enjoyed the keynote by Liz Jackson on inclusive design. I would’ve enjoyed it even more if I could’ve seen it in person. Instead I watched it live-streamed to a meeting room two buildings over because the conference sold more tickets than they had seats for. This was after queueing in the cold for registration. So I feel like I learned a lot from Interaction 19 …about how not to organise a conference.

Still, as Ben notes:

We all enjoyed ourselves thoroughly, despite best efforts by the West Coast snow to disrupt the entire city.

I’m going to be back in Seattle in just under two weeks for An Event Apart. Now that’s a conference! It runs like a well-oiled machine, and every talk in its single track has been curated for excellence …with one exception.

An Interview with Nick Harkaway: Algorithmic Futures, Literary Fractals, and Mimetic Immortality - Los Angeles Review of Books

Nick Harkaway on technology in fiction:

Humans without tools are not magically pure; they’re just unvaccinated, cold, and wet.

SF is how we get to know ourselves, either who we are or who we might be. In terms of what is authentically human, SF has a claim to be vastly more honest and important than a literary fiction that refuses to admit the existence of the modern and goes in search of a kind of essential humanness which exists by itself, rather than in the intersection of people, economics, culture, and science which is where we all inevitably live. It’s like saying you can only really understand a flame if you get rid of the candle. Good luck with that.

And on Borges:

He was a genius, and he left this cryptic, brilliant body of work that’s poetic, incomplete, astonishing. It’s like a tasting menu in a restaurant where they let you smell things that go to other tables and never arrive at yours.

Workplace topology | Clearleft

The hits keep on comin’ from Clearleft. This time, it’s Danielle with an absolutely brilliant and thoughtful piece on the perils of gaps and overlaps in pattern libraries, design systems and organisations.

This is such a revealing lens to view these things through! Once you’re introduced to it, it’s hard to “un-see” problems in terms of gaps and overlaps in categorisation. And even once the problems are visible, you still need to solve them in the right way:

Recognising the gaps and overlaps is only half the battle. If we apply tools to a people problem, we will only end up moving the problem somewhere else.

Some issues can be solved with better tools or better processes. In most of our workplaces, we tend to reach for tools and processes by default, because they feel easier to implement. But as often as not, it’s not a technology problem. It’s a people problem. And the solution actually involves communication skills, or effective dialogue.

That last part dovetails nicely with Jerlyn’s equally great piece.