Link tags: fail

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Let’s talk about failure

Denise shares a cautionary tale of service design gone wrong.

How can designers get better at learning from their mistakes?

Jon has seven answers:

  1. Build a culture to learn from mistakes
  2. Embrace healthy critique
  3. Fail little and often
  4. Listen to users
  5. Design. Learn. Repeat
  6. Create a shared understanding
  7. Always be accountable

It’s gratifying to see how much of this was informed by the culture of critique at Clearleft.

Thoreau 2.0 - XOXO Conference Talk

Maciej’s talk from this year’s XOXO—excellent stuff!

An acquisition is always a failure

An acquisition, or an aqui-hire, is always a failure. Either the founders failed to achieve their goal, or – far likelier – they failed to dream big enough. The proper ambition for a tech entrepreneur should be to join the ranks of the great tech companies, or, at least, to create a profitable, independent company beloved by employees, customers, and shareholders.

All Together Now!: 30GB Zunes Failing Everywhere, All At Once

Schadenfreude by software. Every singe Zune on the face of the planet froze at exactly the same moment.

The FAIL Blog

Chronicling moments of FAIL and sometimes EPIC FAIL.