Journal tags: settings

After I wrote positively about the speculation rules API I got an email from David Cizek with some legitimate concerns. He said:

I think that this kind of feature is not good, because someone else (web publisher) decides that I (my connection, browser, device) have to do work that very often is not needed. All that blurred by blackbox algorithm in the browser.

That’s fair. My hope is that the user will indeed get more say, whether that’s at the level of the browser or the operating system. I’m thinking of a prefers-reduced-data setting, much like prefers-color-scheme or prefers-reduced-motion.

But this issue isn’t something new with speculation rules. We’ve already got service workers, which allow the site author to unilaterally declare that a bunch of pages should be downloaded.

I’m doing that for Resilient Web Design—when you visit the home page, a service worker downloads the whole site. I can justify that decision to myself because the entire site is still smaller in size than one article from Wired or the New York Times. But still, is it right that I get to make that call?

So I’m very much in favour of browsers acting as true user agents—doing what’s best for the user, even in situations where that conflicts with the wishes of a site owner.

Going back to speculation rules, David asked:

Do we really need this kind of (easily turned to evil) enhancement in the current state of (web) affairs?

That question could be asked of many web technologies.

There’s always going to be a tension with any powerful browser feature. The more power it provides, the more it can be abused. Animations, service workers, speculation rules—these are all things that can be used to improve websites or they can be abused to do things the user never asked for.

Or take the elephant in the room: JavaScript.

Right now, a site owner can link to a JavaScript file that’s tens of megabytes in size, and the browser has no alternative but to download it. I’d love it if users could specify a limit. I’d love it even more if browsers shipped with a default limit, especially if that limit is related to the device and network.

I don’t think speculation rules will be abused nearly as much as client-side JavaScript is already abused.

I’ve written before about how I use apps on my phone:

If I install an app on my phone, the first thing I do is switch off all notifications. That saves battery life and sanity.

The only time my phone is allowed to ask for my attention is for phone calls, SMS, or FaceTime (all rare occurrences). I initiate every other interaction—Twitter, Instagram, Foursquare, the web. My phone is a tool that I control, not the other way around.

To me, this seems like a perfectly sensible thing to do. I was surprised by how others thought it was radical and extreme.

I’m always shocked when I’m out and about with someone who has their phone set up to notify them of any activity—a mention on Twitter, a comment on Instagram, or worst of all, an email. The thought of receiving a notification upon receipt of an email gives me the shivers. Allowing those kinds of notifications would feel like putting shackles on my time and attention. Instead, I think I’m applying an old-school RSS mindset to app usage: pull rather than push.

Don’t get me wrong: I use apps on my phone all the time: Twitter, Instagram, Swarm (though not email, except in direst emergency). Even without enabling notifications, I still have to fight the urge to fiddle with my phone—to check to see if anything interesting is happening. I’d like to think I’m in control of my phone usage, but I’m not sure that’s entirely true. But I do know that my behaviour would be a lot, lot worse if notifications were enabled.

I was a bit horrified when Apple decided to port this notification model to the desktop. There doesn’t seem to be any way of removing the “notification tray” altogether, but I can at least go into System Preferences and make sure that absolutely nothing is allowed to pop up an alert while I’m trying to accomplish some other task.

It’s the same on iOS—you can control notifications from Settings—but there’s an added layer within the apps themselves. If you have notifications disabled, the apps encourage you to enable them. That’s fine …at first. Being told that I could and should enable notifications is a perfectly reasonable part of the onboarding process. But with some apps I’m told that I should enable notifications Every. Single. Time.

Of the apps I use, Instagram and Swarm are the worst offenders (I don’t have Facebook or Snapchat installed so I don’t know whether they’re as pushy). This behaviour seems to have worsened recently. The needling has been dialed up in recent updates to the apps. It doesn’t matter how often I dismiss the dialogue, it reappears the next time I open the app.

Initially I thought this might be a bug. I’ve submitted bug reports to Instagram and Swarm, but I’m starting to think that they see my bug as their feature.

In the grand scheme of things, it’s not a big deal, but I would appreciate some respect for my deliberate choice. It gets pretty wearying over the long haul. To use a completely inappropriate analogy, it’s like a recovering alcoholic constantly having to rebuff “friends” asking if they’re absolutely sure they don’t want a drink.

I don’t think there’s malice at work here. I think it’s just that I’m an edge-case scenario. They’ve thought about the situation where someone doesn’t have notifications enabled, and they’ve come up with a reasonable solution: encourage that person to enable notifications. After all, who wouldn’t want notifications? That question, if it’s asked at all, is only asked rhetorically.

I’m trying to do the healthy thing here (or at least the healthier thing) in being mindful of my app usage. They sure aren’t making it easy.

The model that web browsers use for notifications seems quite sensible in comparison. If you arrive on a site that asks for permission to send you notifications (without even taking you out to dinner first) then you have three options: allow, block, or dismiss. If you choose “block”, that site will never be able to ask that browser for permission to enable notifications. Ever. (Oh, how I wish I could apply that browser functionality to all those sites asking me to sign up for their newsletter!)

That must seem like the stuff of nightmares for growth-hacking disruptive startups looking to make their graphs go up and to the right, but it’s a wonderful example of truly user-centred design. In that situation, the browser truly feels like a user agent.