Journal tags: apps

51

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The web on mobile

Here’s a post outlining all the great things you can do in mobile web browsers today: Your App Should Have Been A Website (And Probably Your Game Too):

Today’s browsers are powerhouses. Notifications? Check. Offline mode? Check. Secure payments? Yep, they’ve got that too. And with technologies like WebAssembly and WebGPU, web games are catching up to native-level performance. In some cases, they’re already there.

This is all true. But this post from John Gruber is equally true: One Bit of Anecdata That the Web Is Languishing Vis-à-Vis Native Mobile Apps:

I won’t hold up this one experience as a sign that the web is dying, but it sure seems to be languishing, especially for mobile devices.

As John points out, the problems aren’t technical:

There’s absolutely no reason the mobile web experience shouldn’t be fast, reliable, well-designed, and keep you logged in. If one of the two should suck, it should be the app that sucks and the website that works well. You shouldn’t be expected to carry around a bundle of software from your utility company in your pocket. But it’s the other way around.

He’s right. It makes no sense, but this is the reality.

Ten or fifteen years ago, the gap between the web and native apps on mobile was entirely technical. There were certain things that you just couldn’t do in web browsers. That’s no longer the case now. The web caught up quite a while back.

But the experience of using websites on a mobile device is awful. Never mind the terrible performance penalties incurred by unnecessary frameworks and libraries like React and its ilk, there’s the constant game of whack-a-mole with banners and overlays. What’s just about bearable in a large desktop viewport becomes intolerable on a small screen.

This is not a technical problem. This doesn’t get solved by web standards. This is a cultural problem.

First of all, there’s the business culture. If your business model depends on tracking people or pushing newsletter sign-ups, then it’s inevitable that your website will be shite on mobile.

Mind you, if your business model depends on tracking people, you’re more likely to try push people to download your native app. Like Cory Doctorow says:

50% of web users are running ad-blockers. 0% of app users are running ad-blockers, because adding a blocker to an app requires that you first remove its encryption, and that’s a felony (Jay Freeman calls this ‘felony contempt of business-model’).

Matt May brings up the same point in his guide, How to grey-rock Meta:

Remove Meta apps from your devices and use only the mobile web versions. Mobile apps have greater access to your personal data, provided the app requests those privileges, and Facebook and Instagram in particular (more so than WhatsApp, another Meta property) request the vast majority of those privileges. This includes precise GPS data on where you are, whether or not you are using the app.

Ironically, it’s the strength of the web—and web browsers—that has led to such shitty mobile web experiences. The pretty decent security model on the web means that sites have to pester you.

Part of the reason why you don’t see the same egregious over-use of pop-ups and overlays in native apps is that they aren’t needed. If you’ve installed the app, you’re already being tracked.

But when I describe the dreadful UX of most websites on mobile as a cultural problem, I don’t just mean business culture.

Us, the people who make websites, designers and developers, we’re responsible for this too.

For all our talk of mobile-first design for the last fifteen years, we never really meant it, did we? Sure, we use media queries and other responsive techniques, but all we’ve really done is make sure that a terrible experience fits on the screen.

As developers, I’m sure we can tell ourselves all sorts of fairy tales about why it’s perfectly justified to make users on mobile networks download React, Tailwind, and megabytes more of third-party code.

As designers, I’m sure we can tell ourselves all sorts of fairy tales about why intrusive pop-ups and overlays are the responsibility of some other department (as though users make any sort of distinction).

Worst of all, we’ve spent the last fifteen years teaching users that if they want a good experience on their mobile device, they should look in an app store, not on the web.

Ask anyone about their experience of using websites on their mobile device. They’ll tell you plenty of stories of how badly it sucks.

It doesn’t matter that the web is the perfect medium for just-in-time delivery of information. It doesn’t matter that web browsers can now do just about everything that native apps can do.

In many ways, I wish this were a technical problem. At least then we could lobby for some technical advancement that would fix this situation.

But this is not a technical problem. This is a people problem. Specifically, the people who make websites.

We fucked up. Badly. And I don’t see any signs that things are going to change anytime soon.

But hey, websites on desktop are just great!

Going Offline is online …for free

I wrote a book about service workers. It’s called Going Offline. It was first published by A Book Apart in 2018. Now it’s available to read for free online.

If you want you can read the book as a PDF, an ePub, or .mobi, but I recommend reading it in your browser.

Needless to say the web book works offline. Once you go to goingoffline.adactio.com you can add it to the homescreen of your mobile device or add it to the dock on your Mac. After that, you won’t need a network connection.

The book is free to read. Properly free. Not the kind of “free” where you have to supply an email address first. Why would I make you go to the trouble of generating a burner email account?

The site has no analytics. No tracking. No third-party scripts of any kind whatsover. By complete coincidence, the site is fast. Funny that.

For the styling of this web book, I tweaked the stylesheet I used for HTML5 For Web Designers. I updated it a little bit to use logical properties, some fluid typography and view transitions.

In the process of converting the book to HTML, I got reaquainted with what I had written almost seven years ago. It was kind of fun to approach it afresh. I think it stands up pretty darn well.

Ethan wrote about his feelings when he put two of his books online, illustrated by that amazing photo that always gives me the feels:

I’ll miss those days, but I’m just glad these books are still here. They’re just different than they used to be. I suppose I am too.

Anyway, if you’re interested in making your website work offline, have a read of Going Offline. Enjoy!

Going Offline

Docks and home screens

Back in June I documented a bug on macOS in how Spaces (or whatever they call they’re desktop management thingy now) works with websites added to the dock.

I’m happy to report that after upgrading to Sequoia, the latest version of macOS, the bug has been fixed! Excellent!

Not only that, but there’s another really great little improvement…

Let’s say you’ve installed a website like The Session by adding it to the dock. Now let’s say you get an email in Apple Mail that includes a link to something on The Session. It used to be that clicking on that link would open it in your default web browser. But now clicking on that link opens it in the installed web app!

It’s a lovely little enhancement that makes the installed website truly feel like a native app.

Websites in the dock also support the badging API, which is really nice!

Like I said at the time:

I wonder if there’s much point using wrappers like Electron any more? I feel like they were mostly aiming to get that parity with native apps in having a standalone application launched from the dock.

Now all you need is a website.

The biggest issue remains discovery. Unless you already know that it’s possible to add a website to the dock, you’re unlikely to find out about it. That’s why I’ve got a page with installation instructions on The Session.

Still, the discovery possibilities on Apples’s desktop devices are waaaaay better than on Apple’s mobile devices.

Apple are doing such great work on their desktop operating system to make websites first-class citizens. Meanwhile, they’re doing less than nothing on their mobile operating system. For a while there, they literally planned to break all websites added to the homescreen. Fortunately they were forced to back down.

But it’s still so sad to see how Apple are doing everything in their power to prevent people from finding out that you can add websites to your homescreen—despite (or perhaps because of) the fact that push notifications on iOS only work if the website has been added to the home screen!

So while I’m really happy to see the great work being done on installing websites for desktop computers, I’m remain disgusted by what’s happening on mobile:

At this point I’ve pretty much given up on Apple ever doing anything about this pathetic situation.

Web App install API

My bug report on Apple’s websites-in-the-dock feature on desktop has me thinking about how starkly different it is on mobile.

On iOS if you want to add a website to your home screen, good luck. The option is buried within the “share” menu.

First off, it makes no sense that adding something to your homescreen counts as sharing. Secondly, how is anybody supposed to know that unless they’re explicitly told.

It’s a similar situation on Android. In theory you can prompt the user to install a progressive web app using the botched BeforeInstallPromptEvent. In practice it’s a mess. What it actually does is defer the installation prompt so you can offer it a more suitable time. But it only works if the browser was going to offer an installation prompt anyway.

When does Chrome on Android decide to offer the installation prompt? It’s a mix of required criteria—a web app manifest, some icons—and an algorithmic spell determined by the user’s engagement.

Other browser makers don’t agree with this arbitrary set of criteria. They quite rightly say that a user should be able to add any website to their home screen if they want to.

What we really need is an installation API: a way to programmatically invoke the add-to-homescreen flow.

Now, I know what you’re going to say. The security and UX implications would be dire. But this should obviously be like geolocation or notifications, only available in secure contexts and gated by user interaction.

Think of it like adding something to the clipboard: it’s something the user can do manually, but the API offers a way to do it programmatically without opening it up to abuse.

(I’d really love it if this API also had a declarative equivalent, much like I want button type="share" for the Web Share API. How about button type="install"?)

People expect this to already exist.

The beforeinstallprompt flow is an absolute mess. Users deserve better.

Space dock

Apple announced some stuff about artificial insemination at their WorldWide Developer Conference, none of which interests me one whit. But we did get a twitch of the webkit curtains to let us know what’s coming in Safari. That does interest me.

I’m really pleased to see that on desktop, websites that have been added to the dock will be able to intercept links for that domain:

Now, when a user clicks a link, if it matches the scope of a web app that the user has added to their Dock, that link will open in the web app instead of their default web browser.

Excellent! This means that if I click on a link to thesession.org from, say, my Mastodon site-in-the-dock, it will open in The Session site-in-the-dock. Make sure you’ve got the scope property set in your web app manifest.

I have a few different sites added to my dock: The Session, Mastodon, Google Calendar. Sure beats the bloat of Electron apps.

I have encountered a small bug. I’ll describe it here because I have no idea where to file it.

It’s to do with Spaces, Apple’s desktop management thingy. Maybe they don’t call it Spaces anymore. Maybe it’s called Mission Control now. Or Stage Manager. I can’t keep track.

Anyway, here are the steps to reproduce:

  1. In Safari on Mac, go to a website like adactio.com
  2. From either the File menu or the share icon, select Add to dock.
  3. Click on the website’s icon in the dock to open it.
  4. Using Apple’s desktop management (Spaces?) available through the F3 key, drag that window to a desktop other than desktop 1.
  5. Right click on the site’s icon in the dock and select Options, then Assign To, then This Desktop.
  6. Quit the app/website.
  7. Return to desktop 1.

Expected behaviour: when I click on the icon in the dock to open the site, it will open in the desktop that it has been assigned to.

Observed behaviour: focus moves to the desktop that the site has been assigned to, but it actually opens in desktop 1.

If someone from Apple is reading, I hope that’s useful.

On the one hand, I hope this isn’t one of those bugs that only I’m experiencing because then I’ll feel foolish. On the other hand, I hope this is one of those bugs that only I’m experiencing because then others don’t have to put up with the buggy behaviour.

Rotten Apple

The European Union’s Digital Markets Act is being enforced and Apple aren’t happy about it.

Most of the discussion around this topic has centred on the requirement for Apple to provision alternative app stores. I don’t really care about that because I don’t really care about native apps. With one exception: I care about web browsers.

That’s the other part of the DMA that’s being enforced: Apple finally have to allow alternative browsing engines. Hallelujah!

Instead of graciously acknowledging that this is what’s best for users, Apple are throwing a tantrum.

First of all, they’re going to ringfence any compliance to users in the European Union. Expect some very interesting edge cases to emerge in a world where people don’t spent their entire lives in one country.

Secondly, Apple keep insisting that this will be very, very bad for security. You can read Apple’s announcement on being forced to comply but as you do you so, I’d like you to remember one thing: every nightmare scenario they describe for the security of users in the EU is exactly what currently happens on Macs everywhere in the world.

This includes risks from installing software from unknown developers that are not subject to the Apple Developer Program requirements, installing software that compromises system integrity with malware or other malicious code, the distribution of pirated software, exposure to illicit, objectionable, and harmful content due to lower content and moderation standards, and increased risks of scams, fraud, and abuse.

Users of macOS everywhere are currently exposed to all the risks that will supposedly overwhelm iOS users in the European Union. Weirdly, the sky hasn’t fallen.

It’s the same with web browsers. I just got a new Mac. It came with one browser pre-installed: Safari. It’s a good browser. But I also have the option of installing another browser, like Firefox (which I’ve done). A lot of people just use Safari. That’s good. That’s choice. Everyone wins.

Now Apple need to provide parity on iOS, at least for users in the EU. Again, Apple are decribing this coming scenario as an absolute security nightmare. But again, the conditions they’re describing are what already exist on macOS.

All Apple is being asked to do is offer than the same level of choice on mobile that everyone already enjoys on their computers. Rather than comply reasonably, Apple have found a way to throw their toys out of the pram.

As of the next update to iOS, users in the EU will no longer have homescreen apps. Those web apps will now launch in a browser window. Presumably they’ll also lose the ability to send push notifications: being a homescreen app was a prerequisite for that functionality.

This is a huge regression that only serves to harm and confuse users.

I have a website about traditional Irish music. Guess where a significant amount of the audience is based? That’s right: Ireland. In the European Union.

There is no native app for The Session, but you can install it on your phone nonetheless. Lots of people have done that. After a while they forget that they didn’t install it from an app store: it behaves just like any other app on their homescreen.

That’s all about to change. I’m going to get a lot of emails from confused users wondering why their app is broken, now opening in a regular browser window. And I won’t be able to do anything about it, other than to tell them to take it up with Apple.

Presumably Apple is hoping that users will direct their anger at the EU commission instead. They’re doing their best to claim that they’re being forced to make this change. That’s completely untrue. A lie:

This is emphatically not required by the EU’s Digital Markets Act (DMA). It’s a circumvention of both the spirit and the letter of the Act, and if the EU allows it, then the DMA will have failed in its aim to allow fair and effective browser and web app competition.

Throughout all their communications on this topic, Apple are sticking to their abuser logic:

Look what you made me do!

This is going to hurt me more than it hurts you.

Apple’s petulant policy of malicious compliance is extremely maddening. What they’re about to do to users in the EU is just nasty.

This is a very dark time for the web.

I feel bad for the Safari team. They’ve been working really hard recently to make Safari a very competitive browser with great standards support with a quicker release cycle than we’ve seen before. Then it all gets completely torpedoed at the level of the operating system.

I really hope that Apple won’t get away with their plan to burn down web apps on iOS in the EU. But hope isn’t enough. We need to tell the EU commission how much damage this will do.

If you’ve ever built a web app, then your users will suffer. Remember, it’s a world wide web, including the European Union.

Create a PDF with the following information:

  • Your company’s name.
  • Your name.
  • That your company operates or services the EU.
  • How many users your service has in the EU (approximately).
  • The level of impact this will have on your business.
  • The problems this will cause your business.
  • Whether or not the submission is confidential.

The submission can be as short or long as you want. Send it to [email protected], ideally before Monday, February 19th.

I know that’s a lot to ask of you on your weekend, but this really matters for the future of the web.

At the very least, I encourage to get involved with the great work being done by the Open Web Advocacy group. They’re also on Discord.

Please don’t let Apple bully an entire continent of users.

Stuck in the dock

I was impressed with how Safari now allows you to add websites to the dock:

It feels great to have websites that act just like other apps. I like that some of the icons in my dock are native, some are web apps, and I mostly don’t notice the difference.

Trys liked it too:

For all intents and purposes, this is a desktop application created without a single line of Swift or Objective-C, or any heavy Electron wrappers.

Oh, and the application can work offline! Service workers, and browser storage are more than stable enough to handle a variety of offline loading patterns. These are truly exciting times to be building for the web!

There was one aspect that I was particularly pleased with. External links:

Links within a Safari-installed web app respect your default browser choice.

Excellent! Except it’s no longer true. At least not in some cases. The behaviour is inconsisent but I’m running the latest version of Safari on the latest version of Sonoma, and now external links in a Safari-installed web app are broken. They just stay in the same application.

I thought maybe it was related to whether the website’s manifest file has the display value set to “standalone” rather than, say, “minimal ui”. Maybe the “standalone” instruction is being taken literally? But even when I change the value I’m still getting the broken behaviour.

This may sound like a small thing, but it completely changes the feel of using the web app. Instead of feeling like “I’m using an app that just happens to be on the web”, it now feels like “I’m using a web browser but with fewer features.”

I’ve been loving having Mastodon as a standalone app in my dock. It used to be that if I clicked on a link in a Mastodon post, it would open in my browser of choice (Firefox) where I could then bookmark it, or do any other tasks that my browser offers me. Now if I click on a link in Mastodon, I’m stuck in the same “app”. It feels horribly stifling.

I can right-click on a link and get options that still keep me in the same app, like “Open link” or “Open Link in New Window.” To actually open the link in my web browser, I have to select “Copy Link”, then go to my web browser, open a new tab, and paste the link in there.

This is broken. I hope it isn’t intentional. Maybe I’m just at the receiving end of some weird glitch. If this stays this way, I’ll probably just remove the Safari-installed web apps from my dock. They feel pointless if they’re just roach motels.

I’d love to file a bug for this, but this isn’t a Webkit bug, it’s a Safari bug (and the Webkit bug tracker is at pains to point out that Webkit and Safari are not the same thing). But have you ever tried to file a bug with Apple? Good luck!

Anyway, I sincerely hope that this change will be walked back. Otherwise websites in the dock are dead in the water.

Websites in the dock

I updated my Mac to the newest operating system, Sonoma. I did this to try out the new “add to Dock” feature in Safari. It’s like the “add to Homescreen” action on iOS.

Before I get into what’s good, I have to start by ranting about a big problem on both desktop and mobile: discovery.

First of all, you have to know that a square with an arrow sticking out of it means “share”.

Okay, I can buy it. It’s no better or worse than the three horizontal lines of a hamburger icon, or the three horizontal dots of a kebab icon. And whereas the hamburger and kebab icons are used as a catch-all cupboard to sweep all your rubbish into, at least this icon has a specific meaning. It means share, right?

Well, it used to. But now it’s also home to “add to Homescreen” and “add to Dock”. Neither of those actions are sharing.

Stretching semantics, I suppose you could say you’re sharing something with yourself.

Anyway, this is the biggest issue with progressive web apps on both iOS and Mac. Regardless of how well they work, there’s not much point if most people don’t know the option exists.

(Update: Jen rightly points out that you can also get to “add to Dock” from the file menu. Doh! How did I miss that‽)

Discovery aside, I was interested to see how Safari handles web apps on desktop compared to how Chrome does it.

I’ve had one or two web apps in my dock for a while, installed through Chrome. Google Meet is one of them. I use it quite a bit, and honestly it feels no different to using a native desktop app.

One annoyance is that the Chrome browser also automatically launches whenever I launch the Google Meet icon in my dock. This wouldn’t matter if Chrome were my default browser, but I use Firefox. So whenever I’m using the Google Meet web app, there’s a Google Chrome icon hanging around in my dock, saying “gizza job, I can do that.”

I opened Google Meet in Safari and then selected “add to Dock” from the square with an arrow sticking out of it. Then I quit Safari. I was delighted to see that when I launched the Google Meet web app from the dock, it didn’t automatically launch Safari! Excellent!

Even better, links within a Safari-installed web app respect your default browser choice. What I mean is, previously when I had Google Meet installed via Chrome, if I clicked an external link in Google Meet it opened in Chrome. But now with the Google Meet installed via Safari, external links open in Firefox, my browser of choice. Very good!

But the Safari-installed version of Google Meet is, alas, over-zealous with permissions. I have to grant access to my microphone and camera every single time I launch it. Previously—with the version installed via Chrome—it remembered my choice.

Now I don’t know if the behaviour in the Safari-installed version is a deliberate choice made for security reasons, or if it’s a bug. I suspect it’s a bug. After all, on iOS you get access to more permissions if a site is added to the homescreen—it’s the only way to ask for permissions for notifications, for example.

I added a few more sites to my dock: mastodon.social and thesession.org. They both work really well as standalone apps.

Interestingly, if I click a link to thesession.org from within the mastodon.social standalone web app (or the other way around), the link opens in my default browser. So the web apps don’t “own” the domains. That’s fine, although I wonder if it violates the principle of least surprise—perhaps the expectation is that the installed web app is the preffered owner of that link.

I also tried adding Google Calendar to my dock. Ironically, I can only do this with Safari. For some reason, Google have chosen not to make their calendar a progressive web app …which means there’s no option to install it from Google Chrome.

They’re missing a trick there. It’s the perfect candidate for being a standalone app.

Actually, I take that back. Gmail is the perfect candidate for being a standalone app …and yet it’s not a progressive web app. Very odd!

With Safari, you can add any website to the dock. It doesn’t need to be a progressive web app. But the installation experience works best if there’s a manifest file pointing to some nice icons.

As it turned out, Google Calendar runs like an absolute dog in Safari (and therefore as a Safari-installed web app). Before you cry conspiracy, note that it runs absolutely fine in Firefox. I know because I use it in Firefox every day. But I can’t add it to my dock from Firefox because Mozilla turned their back on progressive web apps a while back. A bad decision.

Google Calendar isn’t the only thing that runs slowly in Safari’s engine. This page on The Session has a very large DOM and a badly-coded in-page search (I know, I know, I need to improve it). It works fine in other browsers but Safari struggles mightily.

(Update: I tried using Google Calendar from Safari again and it seems to be running just fine now. Maybe I caught it on a bad day? In any case, I’ve added it to the dock now and it’s feeling good as a standalone app.)

Still, aside from a few annoying little things around permissions and performance—and the situation with discovery—it feels great to have websites that act just like other apps. I like that some of the icons in my dock are native, some are web apps, and I mostly don’t notice the difference.

I wonder if there’s much point using wrappers like Electron any more? I feel like they were mostly aiming to get that parity with native apps in having a standalone application launched from the dock.

Now all you need is a website.

Multi-page web apps

I received this email recently:

Subject: multi-page web apps

Hi Jeremy,

lately I’ve been following you through videos and texts and I’m curious as to why you advocate the use of multi-page web apps and not single-page ones.

Perhaps you can refer me to some sources where your position and reasoning is evident?

Here’s the response I sent…

Hi,

You can find a lot of my reasoning laid out in this (short and free) online book I wrote called Resilient Web Design:

https://resilientwebdesign.com/

The short answer to your question is this: user experience.

The slightly longer answer…

For most use cases, a website (or multi-page app if you prefer) is going to provide the most robust experience for the most number of users. That’s because a user’s web browser takes care of most of the heavy lifting.

Navigating from one page to another? That’s taken care of with links.

Gathering information from a user to process on a server? That’s taken care of with forms.

This frees me up to concentrate on the content and the design without having to reinvent the wheels of links and form fields.

These (let’s call them) multi-page apps are stateless, and for most use cases that’s absolutely fine.

There are some cases where you’d want a state to persist across pages. Let’s say you’re playing a song, or a podcast episode. Ideally you’d want that player to continue seamlessly playing even as the user navigates around the site. In that situation, a single-page app would be a suitable architecture.

But that architecture comes at a cost. Now you’ve got stop the browser doing what it would normally do with links and forms. It’s up to you to recreate that functionality. And you can’t do it with HTML, a robust fault-tolerant declarative language. You need to reimplement all that functionality in JavaScript, a less tolerant, more brittle language.

Then you’ve got to ship all that code to the user before they can use your site. It might be JavaScript code you’ve written yourself or it might be a third-party library designed for building single-page apps. Either way, the user pays a download tax (and a parsing tax, and an execution tax). Whereas with links and forms, all of that functionality is pre-bundled into the user’s web browser.

So that’s my reasoning. At least nine times out of ten, a multi-page approach is leaner, more robust, and simpler.

Like I said, there are times when a single-page approach makes sense—it all comes down to whether state needs to be constantly preserved. But these use cases are the exceptions, not the rule.

That’s why I find the framing of your question a little concerning. It should be inverted. The default approach should be to assume a multi-page approach (which is the way the web works by default). Deciding to take a JavaScript-driven single-page approach should be the exception.

It’s kind of like when people ask, “Why don’t you have children?” Surely the decision to have a child should require deliberation and commitment, rather than the other way around.

When it comes to front-end development, I’m worried that we’ve reached a state where the more complex over-engineered approach is viewed as the default.

I may be committing a fundamental attribution error here, but I think that we’ve reached this point not because of any consideration for users, but rather because of how it makes us developers feel. Perhaps building an old-fashioned website that uses HTML for navigations feels too easy, like it’s beneath us. But building an “app” that requires JavaScript just to render text on a screen feels like real programming.

I hope I’m wrong. I hope that other developers will start to consider user experience first and foremost when making architectural decisions.

Anyway. That’s my answer. User experience.

Cheers,

Jeremy

Read-only web apps

The most cartoonish misrepresentation of progressive enhancement is that it means making everything work without JavaScript.

No. Progressive enhancement means making sure your core functionality works without JavaScript.

In my book Resilient Web Design, I quoted Wilto:

Lots of cool features on the Boston Globe don’t work when JS breaks; “reading the news” is not one of them.

That’s an example where the core functionality is readily identifiable. It’s a newspaper. The core functionality is reading the news.

It isn’t always so straightforward though. A lot of services that self-identify as “apps” will claim that even their core functionality requires JavaScript.

Surely I don’t expect Gmail or Google Docs to provide core functionality without JavaScript?

In those particular cases, I actually do. I believe that a textarea in a form would do the job nicely. But I get it. That might take a lot of re-engineering.

So how about this compromise…

Your app should work in a read-only mode without JavaScript.

Without JavaScript I should still be able to read my email in Gmail, even if you don’t let me compose, reply, or organise my messages.

Without JavaScript I should still be able to view a document in Google Docs, even if you don’t let me comment or edit the document.

Even with something as interactive as Figma or Photoshop, I think I should still be able to view a design file without JavaScript.

Making this distinction between read-only mode and read/write mode could be very useful, especially at the start of a project.

Begin by creating the read-only mode that doesn’t require JavaScript. That alone will make for a solid foundation to build upon. Now you’ve built a fallback for any unexpected failures.

Now start adding the read/write functionally. You’re enhancing what’s already there. Progressively.

Heck, you might even find some opportunities to provide some read/write functionality that doesn’t require JavaScript. But if JavaScript is needed, that’s absolutely fine.

So if you’re about to build a web app and you’re pretty sure it requires JavaScript, why not pause and consider whether you can provide a read-only version.

Push

Push notifications are finally arriving on iOS—hallelujah! Like I said last year, this is my number one wish for the iPhone, though not because I personally ever plan to use the feature:

When I’m evangelising the benefits of building on the open web instead of making separate iOS and Android apps, I inevitably get asked about notifications. As long as mobile Safari doesn’t support them—even though desktop Safari does—I’m somewhat stumped. There’s no polyfill for this feature other than building an entire native app, which is a bit extreme as polyfills go.

With push notifications in mobile Safari, the arguments for making proprietary apps get weaker. That’s good.

The announcement post is a bit weird though. It never uses the phrase “progressive web apps”, even though clearly the entire article is all about progressive web apps. I don’t know if this down to Not-Invented-Here syndrome by the Apple/Webkit team, or because of genuine legal concerns around using the phrase.

Instead, there are repeated references to “Home Screen apps”. This distinction makes some sense though. In order to use web push on iOS, your website needs to be added to the home screen.

I think that would be fair enough, if it weren’t for the fact that adding a website to the home screen remains such a hidden feature that even power users would be forgiven for not knowing about it. I described the steps here:

  1. Tap the “share” icon. It’s not labelled “share.” It’s a square with an arrow coming out of the top of it.
  2. A drawer pops up. The option to “add to home screen” is nowhere to be seen. You have to pull the drawer up further to see the hidden options.
  3. Now you must find “add to home screen” in the list
  • Copy
  • Add to Reading List
  • Add Bookmark
  • Add to Favourites
  • Find on Page
  • Add to Home Screen
  • Markup
  • Print

As long as this remains the case, we can expect usage of web push on iOS to be vanishingly low. Hardly anyone is going to add a website to their home screen when their web browser makes it so hard.

If you’d like to people to install your progressive web app, you’ll almost certainly need to prompt people to do so. Here’s the page I made on thesession.org with instructions on how to add to home screen. I link to it from the home page of the site.

I wish that pages like that weren’t necessary. It’s not the best user experience. But as long as mobile Safari continues to bury the home screen option, we don’t have much choice but to tackle this ourselves.

In between

I was chatting with my new colleague Alex yesterday about a link she had shared in Slack. It was the Nielsen Norman Group’s annual State of Mobile User Experience report.

There’s nothing too surprising in there, other than the mention of Apple’s app clips and Google’s instant apps.

Remember those?

Me neither.

Perhaps I lead a sheltered existence, but as an iPhone user, I don’t think I’ve come across a single app clip in the wild.

I remember when they were announced. I was quite worried about them.

See, the one thing that the web can (theoretically) offer that native can’t is instant access to a resource. Go to this URL—that’s it. Whereas for a native app, the flow is: go to this app store, find the app, download the app.

(I say that the benefit is theoretical because the website found at the URL should download quickly—the reality is that the bloat of “modern” web development imperils that advantage.)

App clips—and instant apps—looked like a way to route around the convoluted install process of native apps. That’s why I was nervous when they were announced. They sounded like a threat to the web.

In reality, the potential was never fulfilled (if my own experience is anything to go by). I wonder why people didn’t jump on app clips and instant apps?

Perhaps it’s because what they promise isn’t desirable from a business perspective: “here’s a way for users to accomplish their tasks without downloading your app.” Even though app clips can in theory be a stepping stone to installing the full app, from a user’s perspective, their appeal is the exact opposite.

Or maybe they’re just too confusing to understand. I think there’s an another technology that suffers from the same problem: progressive web apps.

Hear me out. Progressive web apps are—if done well—absolutely amazing. You get all of the benefits of native apps in terms of UX—they even work offline!—but you retain the web’s frictionless access model: go to a URL; that’s it.

So what are they? Are they websites? Yes, sorta. Are they apps? Yes, sorta.

That’s confusing, right? I can see how app clips and instant apps sound equally confusing: “you can use them straight away, like going to a web page, but they’re not web pages; they’re little bits of apps.”

I’m mostly glad that app clips never took off. But I’m sad that progressive web apps haven’t taken off more. I suspect that their fates are intertwined. Neither suffer from technical limitations. The problem they both face is inertia:

The technologies are the easy bit. Getting people to re-evaluate their opinions about technologies? That’s the hard part.

True of progressive web apps. Equally true of app clips.

But when I was chatting to Alex, she made me look at app clips in a different way. She described a situation where somebody might need to interact with some kind of NFC beacon from their phone. Web NFC isn’t supported in many browsers yet, so you can’t rely on that. But you don’t want to make people download a native app just to have a quick interaction. In theory, an app clip—or instant app—could do the job.

In that situation, app clips aren’t a danger to the web—they’re polyfills for hardware APIs that the web doesn’t yet support!

I love having my perspective shifted like that.

The specific situations that Alex and I were discussing were in the context of museums. Musuems offer such interesting opportunities for the physical and the digital to intersect.

Remember the pen from Cooper Hewitt? Aaron spoke about it at dConstruct 2014—a terrific presentation that’s well worth revisiting and absorbing.

The other dConstruct talk that’s very relevant to this liminal space between the web and native apps is the 2012 talk from Scott Jenson. I always thought the physical web initiative had a lot of promise, but it may have been ahead of its time.

I loved the thinking behind the physical web beacons. They were deliberately dumb, much like the internet itself. All they did was broadcast a URL. That’s it. All the smarts were to be found at the URL itself. That meant a service could get smarter over time. It’s a lot easier to update a website than swap out a piece of hardware.

But any kind of technology that uses Bluetooth, NFC, or other wireless technology has to get over the discovery problem. They’re invisible technologies, so by default, people don’t know they’re even there. But if you make them too discoverable— intrusively announcing themselves like one of the commercials in Minority Report—then they’re indistinguishable from spam. There’s a sweet spot of discoverability right in the middle that’s hard to get right.

Over the past couple of years—accelerated by the physical distancing necessitated by The Situation—QR codes stepped up to the plate.

They still suffer from some discoverability issues. They’re not human-readable, so you can’t be entirely sure that the URL you’re going to go to isn’t going to be a Rick Astley video. But they are visible, which gives them an advantage over hidden wireless technologies.

They’re cheaper too. Printing a QR code sticker costs less than getting a plastic beacon shipped from China.

QR codes turned out to be just good enough to bridge the gap between the physical and digital for those one-off interactions like dining outdoors during a pandemic:

I can see why they chose the web over a native app. Online ordering is the only way to place your order at this place. Telling people “You have to go to this website” …that seems reasonable. But telling people “You have to download this app” …that’s too much friction.

Ironically, the nail in the coffin for app clips and instant apps might’ve been hammered in by Apple and Google when they built QR-code recognition into their camera software.

Negativity bias

When I wrote about my hopes and fears for the View Transitions API, a few people latched on to this sentiment:

If the View Transitions API only works for single page apps, it could be the single worst thing to happen to the web in years.

But I also wrote:

If the View Transitions API works across page navigations, it could be the single best thing to happen to the web in years.

I think it’s worth focusing on that.

Part of the problem is that I gave my hopes and fears an equal airing. But they’re not equally likely.

Take the possibility that the View Transitions API only ships for single page apps, but never ships for regular page transitions. The consequences of that would be big—the API would act as an incentive to build single page apps. But the likelihood of that happening is small. In fact, according to Jake, there’s already an implemention for page transitions in the works at Chrome.

Now what if the View Transitions API ships for pages? The consequences would be equally big—the API would act as an incentive to ditch single page apps and build in a more performant, resilient way. Best of all, the chances of that happening are very large indeed (pretty much a certainty now, given Jake’s update).

So I made a comparison between both of the consequences, which are equally large, but I didn’t make a corresponding comparison of the likelihoods, which are not equally large. Mea culpa!

I should’ve made it clearer that, although the consequences would be really bad if the View Transitions API only supports single page apps, the actual likelihood of that is pretty slim.

That’s probably my negativity bias showing through. (The reason I have a negativity bias is because I am a human. Like, have you ever noticed that if you get feedback on something and 98% of it is positive, you inevitably fixate on the 2%?)

Anyway, the real takeaway here is that if the View Transitions API ships for pages, then the consequences will be really, really good! It would be another nail in the coffin for monolithic JavaScript frameworks slowing down the web. And best of all, the likelihood of this happening is very high!

So let me amend my closing sentences from my previous post:

If the View Transitions API only works for single page apps—which is very unlikely—it could be the single worst thing to happen to the web in years.

If the View Transitions API works across page navigations—which is very, very likely—it could be the single best thing to happen to the web in years.

The glass is half full and it’s only going to get fuller. Time to start planning for a turbo-charged web now.

If you’ve got a website with full page navigations, start thinking about how you’ll be able to apply the View Transitions API as a progressive enhancement to improve the user experience.

If you’ve got a single page app, start thinking about how to ditch a whole bunch of uneccessary dependencies to make a more lightweight foundation of HTML instead of JavaScript, and still get all those slick transitions you get in a single page app!

Time for transitions

I am simultaneously very excited and very nervous about the View Transitions API.

You may know it by its former name—Shared Element Transitions. The name change is very recent.

I’ve been saying for years that some kind of API like this would be brilliant:

I honestly think if browsers implemented this, 80% of client-rendered Single Page Apps could be done as regular good ol’-fashioned websites.

Miriam Suzanne describes the theory of View Transitions succinctly:

Shared-element transitions are designed to work with standard web navigation across multiple page loads, as well as page transitions in ‘single-page’ apps (often called SPAs).

This all sounds brilliant. But the devil is in the implementation details. Right now, the API only works for single page apps. This is totally understandable. For purely pragmatic reasons, single page apps are a simple use case to solve for. It’s going to take a lot more work to get this API to work for multi-page apps (or as we used to call them, websites).

If we get a View Transitions API that works across page navigations, it could potentially turbo-charge the web. It will act as a disencentive to building single page apps—you’d be able to provide swish transitions without sacrificing performance or resilience at the alter of a heavy-handed JavaScript-only architecture.

But if the API only ever works for single page apps (which is the current situation), then it will act as an incentive to make any kind of website into a single page app, regardless of whether it’s actually the appropriate architecture.

That prospect has me very worried indeed.

I’m making my feelings on this known just in case any of the implementators out there are thinking, “Hey, maybe it’s fine that this API only works for single page apps—I’m sure most people would be happy with that.”

If the View Transitions API works across page navigations, it could be the single best thing to happen to the web in years.

If the View Transitions API only works for single page apps, it could be the single worst thing to happen to the web in years.

Update: Jake says:

We’re currently landing code in Chrome for the MPA version.

Very happy to hear that! It’s already in the spec, but it’s good to hear that the implementation isn’t going to lag too much.

Also, read this follow-up.

Web notifications on iOS

I’ve mentioned before that I don’t enable notifications on my phone. Text messages are the only exception. I don’t want to get notified if a new email arrives (I avoid email on my phone completely) and I certainly don’t want some social media app telling me somebody liked or faved something.

But the number one feature I’d like to see in Safari on iOS is web notifications.

It’s not for me personally, see. It’s because it’s the number one reason why people are choosing not to go all in progressive web apps.

Safari on iOS is the last holdout. But that equates to enough marketshare that many companies feel they can’t treat notifications as a progressive enhancement. While I may not agree with that decision myself, I get it.

When I’m evangelising the benefits of building on the open web instead of making separate iOS and Android apps, I inevitably get asked about notifications. As long as mobile Safari doesn’t support them—even though desktop Safari does—I’m somewhat stumped. There’s no polyfill for this feature other than building an entire native app, which is a bit extreme as polyfills go.

And of course, unlike on your Mac, you don’t have the option of using a different browser on your iPhone. As long as mobile Safari doesn’t support web notifications, nothing on iOS can support web notifications.

I’ve got progressive web apps on the home screen of my phone that match their native equivalents feature-for-feature. Twitter. Instagram. They’re really good. In some ways they’re superior to the native apps; the Twitter website is much calmer, and the Instagram website has no advertising. But if I wanted to get notifications from any of those sites, I’d have to keep the native apps installed just for that one feature.

So in the spirit of complaining about web browsers in a productive way, I just want to throw this plea out there: Apple, please support web notifications in mobile Safari!

The good news is that web notifications on iOS might be on their way. Huzzah!

Alas, we’re reliant on Maximiliano’s detective work to even get a glimpse of a future feature like this. Apple has no public roadmap for Safari. There’s this status page on the Webkit blog but it’s incomplete—web notifications don’t appear at all. In any case, WebKit and Safari aren’t the same thing. The only way of knowing if a feature might be implemented in Safari is if it shows up in Safari Technology Preview, at which point it’s already pretty far along.

So while my number one feature request for mobile Safari is web notifications, a close second would be a public roadmap.

It only seems fair. If Apple devrels are asking us developers what features we’d like to see implemented—as they should!—then shouldn’t those same developers also be treated with enough respect to share a roadmap with them? There’s not much point in us asking for features if, unbeknownst to us, that feature is already being worked on.

But, like I said, my number one request remains: web notifications on iOS …please!

A bug with progressive web apps on iOS

Dave recently wrote some good advice about what to do—and what not to do—when it comes to complaining about web browsers. I wrote something on this topic a little while back:

If there’s something about a web browser that you’re not happy with (or, indeed, if there’s something you’re really happy with), take the time to write it down and publish it

To summarise Dave’s advice, avoid conspiracy theories and snark; stick to specifics instead.

It’s very good advice that I should heed (especially the bit about avoiding snark). In that spirit, I’d like to document what I think is a bug on iOS.

I don’t need to name the specific browser, because there is basically only one browser allowed on iOS. That’s not snark; that’s a statement of fact.

This bug involves navigating from a progressive web app that has been installed on your home screen to an external web view.

To illustrate the bug, I’ll use the example of The Session. If you want to recreate the bug, you’ll need to have an account on The Session. Let me know if you want to set up a temporary account—I can take care of deleting it afterwards.

Here are the steps:

  1. Navigate to thesession.org in Safari on an iOS device.
  2. Add the site to your home screen.
  3. Open the installed site from your home screen—it will launch in standalone mode.
  4. Log in with your username and password.
  5. Using the site menu, navigate to the links section of the site.
  6. Click on any external link.
  7. After the external link opens in a web view, tap on “Done” to close the web view.

Expected behaviour: you are returned to the page you were on with no change of state.

Actual behaviour: you are returned to the page you were on but you are logged out.

So the act of visiting an external link in a web view while in a progressive web app in standalone mode seems to cause a loss of cookie-based authentication.

This isn’t permanent. Clicking on any internal link restores the logged-in state.

It is surprising though. My mental model for opening an external link in a web view is that it sits “above” the progressive web app, which remains in stasis “behind” it. But the page must actually be reloading, either when the web view is opened or when the web view is closed. And that reload is behaving like a fetch event without credentials.

Anyway, that’s my bug report. It may already be listed somewhere on the WebKit Bugzilla but I lack the deductive skills to find it. I’m not even sure if that’s the right place for this kind of bug. It might be specific to the operating system rather than the rendering engine.

This isn’t a high priority bug, but it is one of those cumulatively annoying software paper cuts.

Hope this helps!

Screenshots

I wrote about how I created a page on The Session with instructions for installing the site to your home screen. When I said that I included screenshots on that page, I may have underplayed the effort involved. It was real faff.

I’ve got an iPhone so generating screenshots (and video) from that wasn’t too bad. But I don’t have access to an Android phone. I found myself scouring the web for templates that I could use to mockup a screenshot of the address bar.

That got me thinking…

Wouldn’t it be cool if there were a service that generated those screenshots for you? You give it a URL, and it spits out screenshots of the site complete with overlays showing the installation flow on Android and iOS. It could even generate the img markup, complete with differently-scaled images for the srcset attribute.

Download the images. Copy that markup. Paste it into a page on your site. Boom! Now you’ve got somewhere to point your visitors to if you’d like them to install your progressive web app.

There are already some services out there for generating screenshots of mobile phones but they’re missing is the menu overlays for adding to home screen.

The devrels at both Google and Microsoft have been doing a great job of promoting progressive web apps. They’ve built tools to help you with tasks like generating icons or creating your web app manifest. It would be sooooo nifty if those tools also generated instructional screenshots for adding to home screen!

Installing progressive web apps

I don’t know about you, but it seems like everyone I follow on Twitter is playing Wordle. Although I don’t play the game myself, I think it’s pretty great.

Not only does Wordle have a very sweet backstory, but it’s also unashamedly on the web. If you want to play, you go to the URL powerlanguage.co.uk/wordle. That’s it. No need to download an app.

That hasn’t stopped some nefarious developers trying to trick people into downloading their clones of Wordle from app stores. App stores, which are meant to be curated and safe, are in fact filled with dodgy knock-offs and scams. Contrary to popular belief, the web is quite literally a safer bet.

Wordle has a web app manifest, which means you can add it to your home screen and it will behave just like a native app (although I don’t believe it has offline support). That’s great, but the process of adding a web app to your home screen on iOS is ludicrously long-winded.

Macworld published an article detailing how to get the real Wordle app on your iPhone or iPad. On the one hand it’s great to see this knowledge being spread. On the other hand it’s dispiriting that it’s even necessary to tell people that they can do this, like it’s a hidden nerdy secret just for power users.

At this point I’ve pretty much given up on Apple ever doing anything about this pathetic situation. So what can I do instead?

Well, taking my cue from that Macworld article, the least I can do is inform people how they can add a progressive web app to their home screen.

That’s what I’ve done on thesession.org. I’ve published a page on how to install The Session to your home screen.

On both Android and iPhone the journey to installing a progressive web app begins with incomprehensible iconography. On Android you must first tap on the unlabeled kebab icon—three vertical dots. On iOS you must first tap on the unlabeled share icon—a square with an arrow coming out of it.

The menu icon on Android. The share icon on iOS.

When it comes to mobile operating systems, consumer choice means you choose which kind of mystery meat to eat.

I’ve included screenshots to help people identify these mysterious portals. For iOS I’ve also included a video to illustrate the quest to find the secret menu item buried beneath the share icon.

I’ve linked to the page with the installation instructions from the site’s “help” page and the home page.

Handy tip: when you’re adding a start_url value to your web app manifest, it’s common to include a query string like this:

start_url: "/?homescreen"

I’m guessing most people to that so they can get analytics on how many people are starting from an icon tap. I don’t do analytics on The Session but I’m still using that query string in my start_url. On the home page of the site, I check for the existence of the query string. If it exists, I don’t show the link to the installation page. So once someone has installed the site to their home screen, they shouldn’t see that message when they launch The Session.

If you’ve got a progressive web app, it might be worth making a page with installation instructions rather than relying on browsers to proactively inform your site’s visitors. You’d still need to figure out the right time and place to point people to that page, but at least the design challenge would be in your hands.

Should you decide to take a leaf out of the Android and iOS playbooks and use mystery meat navigation to link to such a page, there’s an emoji you could potentially use: 📲

It’s still worse than using actual words, but it might be better than some random combination of dots, squares and arrows.

(I’m not really serious about using that emoji, but if you do, be sure to use a sensible aria-label value on the enclosing a element.)

Media queries with display-mode

It’s said that the best way to learn about something is to teach it. I certainly found that to be true when I was writing the web.dev course on responsive design.

I felt fairly confident about some of the topics, but I felt somewhat out of my depth when it came to some of the newer modern additions to browsers. The last few modules in particular were unexplored areas for me, with topics like screen configurations and media features. I learned a lot about those topics by writing about them.

Best of all, I got to put my new-found knowledge to use! Here’s how…

The Session is a progressive web app. If you add it to the home screen of your mobile device, then when you launch the site by tapping on its icon, it behaves just like a native app.

In the web app manifest file for The Session, the display-mode property is set to “standalone.” That means it will launch without any browser chrome: no address bar and no back button. It’s up to me to provide the functionality that the browser usually takes care of.

So I added a back button in the navigation interface. It only appears on small screens.

Do you see the assumption I made?

I figured that the back button was most necessary in the situation where the site had been added to the home screen. That only happens on mobile devices, right?

Nope. If you’re using Chrome or Edge on a desktop device, you will be actively encourged to “install” The Session. If you do that, then just as on mobile, the site will behave like a standalone native app and launch without any browser chrome.

So desktop users who install the progressive web app don’t get any back button (because in my CSS I declare that the back button in the interface should only appear on small screens).

I was alerted to this issue on The Session:

It downloaded for me but there’s a bug, Jeremy - there doesn’t seem to be a way to go back.

Luckily, this happened as I was writing the module on media features. I knew exactly how to solve this problem because now I knew about the existence of the display-mode media feature. It allows you to write media queries that match the possible values of display-mode in a web app manifest:

.goback {
  display: none;
}
@media (display-mode: standalone) {
  .goback {
    display: inline;
  }
}

Now the back button shows up if you “install” The Session, regardless of whether that’s on mobile or desktop.

Previously I made the mistake of inferring whether or not to show the back button based on screen size. But the display-mode media feature allowed me to test the actual condition I cared about: is this user navigating in standalone mode?

If I hadn’t been writing about media features, I don’t think I would’ve been able to solve the problem. It’s a really good feeling when you’ve just learned something new, and then you immediately find exactly the right use case for it!

Safari 15

If you download Safari Technology Preview you can test drive features that are on their way in Safari 15. One of those features, announced at Apple’s World Wide Developer Conference, is coloured browser chrome via support for the meta value of “theme-color.” Chrome on Android has supported this for a while but I believe Safari is the first desktop browser to add support. They’ve also added support for the media attribute on that meta element to handle “prefers-color-scheme.”

This is all very welcome, although it does remind me a bit of when Internet Explorer came out with the ability to make coloured scrollbars. I mean, they’re nice features’n’all, but maybe not the most pressing? Safari is still refusing to acknowledge progressive web apps.

That’s not quite true. In her WWDC video Jen demonstrates how you can add a progressive web app like Resilient Web Design to your home screen. I’m chuffed that my little web book made an appearance, but when you see how you add a site to your home screen in iOS, it’s somewhat depressing.

The steps to add a website to your home screen are:

  1. Tap the “share” icon. It’s not labelled “share.” It’s a square with an arrow coming out of the top of it.
  2. A drawer pops up. The option to “add to home screen” is nowhere to be seen. You have to pull the drawer up further to see the hidden options.
  3. Now you must find “add to home screen” in the list
  • Copy
  • Add to Reading List
  • Add Bookmark
  • Add to Favourites
  • Find on Page
  • Add to Home Screen
  • Markup
  • Print

It reminds of this exchange in The Hitchhiker’s Guide To The Galaxy:

“You hadn’t exactly gone out of your way to call attention to them had you? I mean like actually telling anyone or anything.”

“But the plans were on display…”

“On display? I eventually had to go down to the cellar to find them.”

“That’s the display department.”

“With a torch.”

“Ah, well the lights had probably gone.”

“So had the stairs.”

“But look you found the notice didn’t you?”

“Yes,” said Arthur, “yes I did. It was on display in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying ‘Beware of The Leopard.’”

Safari’s current “support” for adding progressive web apps to the home screen feels like the minimum possible …just enough to use it as a legal argument if you happen to be litigated against for having a monopoly on app distribution. “Hey, you can always make a web app!” It’s true in theory. In practice it’s …suboptimal, to put it mildly.

Still, those coloured tab bars are very nice.

It’s a little bit weird that this stylistic information is handled by HTML rather than CSS. It’s similar to the meta viewport value in that sense. I always that the plan was to migrate that to CSS at some point, but here we are a decade later and it’s still very much part of our boilerplate markup.

Some people have remarked that the coloured browser chrome can make the URL bar look like part of the site so people might expect it to operate like a site-specific search.

I also wonder if it might blur “the line of death”; that point in the UI where the browser chrome ends and the website begins. Does the unified colour make it easier to spoof browser UI?

Probably not. You can already kind of spoof browser UI by using the right shade of grey. Although the removal any kind of actual line in Safari does give me pause for thought.

I tend not to think of security implications like this by default. My first thought tends to be more about how I can use the feature. It’s only after a while that I think about how bad actors might abuse the same feature. I should probably try to narrow the gap between those thoughts.