What's new in VTS
The Fall 2024 release includes features to consolidate your tech, connect more
deeply with customers, and get teams moving faster, together.
Bring spaces to market and insights to the
table faster than ever
Building website onboarding improvements
We’ve automated more of the building website publishing process–including domain setup–to ensure all of your listings and branded content are brought to market faster.
Activity report export customization
Leasing professionals are now able to further customize their leasing activity report by filtering information based on deal stage, when deals were updated, and more.
Centralize your operational tech, simplify workflows, and
curate your tenants' access experience with new and deeper integrations
New access integrations
Forget carrying or managing separate keycards for the building, suite, and other offices. Store multiple keycards in-app to access the right spaces with our library of deep access control system integrations.
See all VTS integration partners
Grant visitors temporary access
Impress visitors and improve security with QR enabled digital visitor passes. Visitors scan to unlock turnstiles with an integrated ACS.
See all VTS integration partners
Access every workspace with a tap
Tenants can now store their digital cards all in one place to access their building, shared spaces, the workplace suite, and even other office locations–all in one app. Now in limited availability.
Easily manage access
Access and tenant admins can quickly grant, update, or remove access in bulk for the office or suite in one workflow. Now in limited availability.
Give property management the built-in tools needed to
streamline work orders and exceed tenant expectations of the workplace
Track equipment meter readings
Configure meter readings, trigger escalation notifications, and view meter reading trends in your building’s operations command center.
Interactive maintenance steps
Guide staff through scheduled maintenance with interactive, step-by-step instructions and resources to complete tasks faster.
Customize notifications and permissions
Have more control of notifications and which teams can issue/void charges, update billable products and services, and more.
Impress visitors with a frictionless check-in experience
and passes that give them a VIP experience
Visitor invitation flow
Intuitively invite new visitors without losing context of the visitor log.
Multi-day and recurring visitor passes
Visitors can now use a single QR code for multi-day and recurring visits.
Visitor access
Offer a street-to-suite visitor experience from the convenience of their mobile device.
Maximize revenue for your spaces, amenities, and services by
giving tenants more booking control and flexibility
Get more from bookable offerings with waitlists
Users can add themselves to a waitlist for full-capacity time slots or community events.
Give tenants preferential booking treatment
From events to desks and more, set a specific quantity that can only be booked by the right group, with the rest open to book for others.
Unlock recurring and
predictable revenue from
subscription-based amenities
Offer tenants the ability to effortlessly subscribe to auto-pay for services like locker rentals, gym memberships, and more with just a few clicks.
See the most important insights for your tenants and
assets in one place–now with a fresh, new look
Track visitor insights
Gain valuable visitor insights with the new visitor analytics dashboard—optimize operations and identify peak times at a glance.
Gauge and track sentiment
Keep a pulse on tenant admin sentiment with a pre-populated satisfaction survey and in-app results.
In-app dashboard revamp
VTS Activate dashboards got a visual refresh and new chart types to bring your analytics to life.
Easily grant, manage, and revoke access so the right people
access the right spaces
Save time managing access
When users are deleted in Activate Multifamily, their HID credentials are automatically removed.
Learn more
Genetec integration enhancements
Choose to sync only the users attached to a specific Partition ID for more control.
Save time, streamline property operations, and centralize your
tools with enhanced accounting system integrations
Enhanced accounting system integrations
The updated MRI resident sync logic now includes a ‘New’ status. Plus, save time with improved formatting and Yardi-compatible work order CSV export formatting.
Easily schedule maintenance dates
Scheduling preventive maintenance tasks is easier with improved start/end date logic.
Quickly find the right work order
With a new alpha-numerical sorting, easily find the right work order location.
Impress visitors and give them a seamless, secure experience
before, during, and after their visit
Give visitors the details they need
Redesigned visitor invitation emails and digital passes make important information more visible and put it at their fingertips.
More secure visitor access
With Activate Multifamily’s Lift Device, allow visitors to select only the specific floor assigned to their pass.
Learn moreNew enhancements give your residents a delightful
experience every step of the way
Simplify app onboarding
Intuitive sign-up messaging and flows with Auth0 make it easy to join your app and community.
Learn more
Reach your community
Support for UK phone numbers means you can reach your audience with regional SMS messaging.
Learn more
Offline QR support
No internet? No problem. Android apps now have offline support for personal QR codes.
Learn moreProptech that checks all your boxes
Our team can show you how VTS' new and existing features help
your teams move faster, together to drive and protect revenue.
VTS Resources
AI at VTS: Simplifying Real-World Complexity
The future of commercial real estate isn’t about following trends; it's about setting them.
Summer ‘24 Release
Features to power your leasing, marketing, and tenant experience workflows and performance insights.