VOLT® WARRANTY INFORMATION
VOLT® brass fixtures, copper fixtures and LED bulbs are built to maintain optimal performance for a lifetime of outdoor use - we guarantee it. Check below for detailed warranty information about each of our products, or scroll to the bottom of the page to learn how to submit a warranty claim.
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All shipping charges covered (both ways) for any returns.*
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Warranty claims are processed 7 days-a-week for faster turnaround.
*Covered Shipping Charges apply to continental U.S. only.
Product
Fixture Body
Glare Guard
Knuckle
O-Rings & Seals
Surface Mounts
Socket Assembly
Protective Lens
Integrated LED Light Source & Optic (if available)
Residential
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Commercial
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Product
Fixture Body
Glare Guard
Knuckle
O-Rings & Seals
Surface Mounts
Socket Assembly
Protective Lens
Integrated LED Light Source & Optic (if available)
Residential
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
Commercial
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
Product
Fixture Body
Glare Guard
Knuckle
O-Rings & Seals
Surface Mounts
Socket Assembly
Protective Lens
Integrated LED Light Source & Optic (if available)
Residential
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
Commercial
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
Product
Harp (hat holder)
Hat
Stem
Glass Globe (Protective Bulb/Lamp Cover)
Socket Assembly
Integrated LED Light Source (if applicable)
Residential
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Commercial
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Product
Harp (hat holder)
Hat
Stem
Glass Globe (Protective Bulb/Lamp Cover)
Socket Assembly
Integrated LED Light Source (if applicable)
Residential
10 Year
10 Year
10 Year
10 Year
10 Year
10 Year
Commercial
10 Year
10 Year
10 Year
10 Year
10 Year
10 Year
Product
Harp (hat holder)
Hat
Stem
Glass Globe (Protective Bulb/Lamp Cover)
Socket Assembly
Integrated LED Light Source (if applicable)
Residential
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
Commercial
5 Year
5 Year
5 Year
5 Year
5 Year
5 Year
Product
Fixture Body
Lens
Brackets & Hardware
O-Rings & Seals
Socket Assembly
Integrated LED Light Source (if applicable)
Residential
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Commercial
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Product
Fixture Body
Lens
Brackets & Hardware
O-Rings & Seals
Socket Assembly
Integrated LED Light Source (if applicable)
Residential
Lifetime
Lifetime
5 Year
Lifetime
Lifetime
Lifetime
Commercial
Lifetime
Lifetime
5 Year
Lifetime
Lifetime
Lifetime
Product
Fixture Body
Lens
O-Rings & Seals
Socket Assembly
Integrated LED Light Source (if applicable)
Residential
5 Year
5 Year
5 Year
5 Year
5 Year
Commercial
5 Year
5 Year
5 Year
5 Year
5 Year
Product
Fixture Body
Lens
O-Rings & Seals
Socket Assembly
Mounting Brackets
Integrated LED Light Source (if applicable)
Residential
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Commercial
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Lifetime
Product
Stainless Steel Housing
Toroidal Core
Other Integrated Electrical Components
Non-Integrated Photo Cells, Digital & Mechanical Timers
Residential
Lifetime
Lifetime
5 Year
1 Year
Commercial
Lifetime
Lifetime
5 Year
1 Year
Product
Fixture Brass Construction
Fixture Other Construction
Integrated LED Light Source
Solar Panel
Battery
Motion Sensor
Residential
Lifetime
2 Year
Lifetime
2 Year
2 Year
2 Year
Commercial
Lifetime
2 Year
Lifetime
2 Year
2 Year
2 Year
Product
Mechanical Components
Electrical Components
Controllers
Accessories
Residential
5 Year
5 Year
5 Year
1 Year
Commercial
5 Year
5 Year
5 Year
1 Year
Product
Fixture Housing, Attachments & Hardware
Integrated LED Light Source
Power Supply
Residential
Lifetime
Lifetime
Lifetime
Commercial
10 Year
10 Year
10 Year
Product
Integrated LED Strip and/or Integrated LED Housing
Connectors & Mounting Hardware
Dimmers & Light Control Sensors
Power Supply
Residential
Lifetime
Lifetime
Lifetime
Lifetime
Commercial
10 Year
10 Year
10 Year
10 Year
Product
Fixture Housing
Brackets & Hardware
O-Rings & Seals
Integrated LED Light Source (if applicable)
Residential
10 Year
10 Year
10 Year
10 Year
Commercial
10 Year
10 Year
10 Year
10 Year
Product
Fixture Housing
Brackets & Hardware
Occupancy Sensors & Lighting Control Systems
Integrated LED Light Source (if applicable)
Residential
10 Year
10 Year
5 Year
5 Year
Commercial
10 Year
10 Year
5 Year
5 Year
Product
Indoor-Use LED Bulb
Outdoor-Use LED Bulb
Residential
Lifetime
Lifetime
Commercial
10 Year
10 Year
Product
Indoor-Use | Non-LED Bulb
Outdoor-Use | Non-LED Bulb
Residential
No Warranty
No Warranty
Commercial
No Warranty
No Warranty
Product
Direct Burial Cable
Landscape Lighting Stakes
Stake Covers
Landscape Lighting Junction Box
Landscape Lighting Connectors
Digital Voltmeter
Tools
Residential
Lifetime
1 Year
Lifetime
Lifetime
1 Year
1 Year
1 Year
Commercial
5 Year
1 Year
Lifetime
Lifetime
1 Year
1 Year
1 Year
For a complete list of all warranty terms and conditions or for information regarding non-U.S. warranty processing please contact one of our VOLT® Certified Lighting Experts for customer service at 813-978-3700 between the hours of 8am & 8pm M - F or Sat. & Sun. from 10am - 6pm EST,or go to our VOLT® Lighting Terms & Conditions.
Clearance items are not backed by our standard VOLT® warranty as it is a limited time only offer.
Warranty Processing Instructions - U.S. Customers Only
STEP 1
Speak with one of our VOLT® Certified Lighting Experts to troubleshoot your product and/or obtain an RMA# (Return Merchandise Authorization) to initiate warranty exchange or refund.
STEP 2
If after troubleshooting your item(s), it is deemed by a VOLT® Certified Lighting Experts to be "defective/non-working", you will need to:
(a) Return items to our facility:
ATTN: RMA Department
VOLT Lighting
15486 N Nebraska Ave
Lutz, FL 33549
(b) Make sure your assigned RMA# is clearly displayed on the outside of all returned packages & written on a separate blank piece of paper placed inside of each package. This is necessary to match each package to the correct warranty request.
STEP 3
Once your item(s) is received, we will inspect & test within 1 business day. If item is defective, we will process a repair, replacement, or refund within 1 business day. VOLT® will pay to ship any replacement items back to you, the customer. If items are deemed to be in good working condition then customer will be responsible for return shipping costs. Your cooperation with our team during the initial troubleshooting phase can help eliminate potential cost associated with the return of non-defective items.
