Heather is a shy lady who works in a helpline call centre. When she receives a phone call from a mystery man, she has no idea that the encounter will change her life forever.

Alan is a Seattle college student volunteering at a crisis center. One night when at the clinic alone, a woman calls up the number and tells Alan that she needs to talk to someone. She informs Alan she took a load of pills, and he secretly tries to get help. During this time, he learns more about the woman, her family life, and why she wants to die. Can Alan get the cavalry to save her in time before it's too late?

While working at a Seattle clinic for women in the 1970s, Ann Rule becomes friends with Ted Bundy. Based on a book by Ann Rule.

On the basis of anonymous telephone calls made to a helpline for teenagers, On Hold makes us hear a dissonant speech. Recounted here by older people, these testimonies are the occasion to question the construction of masculinity and its generational heritage. Between humour and dread, the film unveils what remains unsaid in a sick society.

A girl working in a crisis center has a curious experience after receiving a call for help. Belgian actress and director Yolande Moreau has an unforgettable role here, one of her first films. A fauna of truculent characters lives this short film at once tender and joyful realized by the Quebecoise Carole Laganière during her studies in cinema in Belgium.