Latest News

• Leapfrog: Patient safety in maternity care slow to improve

  Leapfrog Group data shows key areas for improvement, particularly with C-section rates, to boost patient safety in maternity care.

• When are patients willing to wait to see their own PCP?

  Patients are willing to wait longer to visit a primary care doctor for sensitive exams but are open to seeing the soonest provider available for time-sensitive symptoms.

• Dismissing patient concerns 2025's top patient safety threat

  Dismissing patient concerns can have adverse patient safety consequences like dismissed diagnosis and delayed care.

• Top-rated orgs see up to 50% lower patient safety indicators

  Patients at top-performing hospitals saw lower risk of key patient safety indicators, including in-hospital fall rates and certain hospital-acquired infections.

• Maternity care out-of-pocket costs higher for Black patients

  Disparities in out-of-pocket costs for maternity care are mostly driven by differences in coinsurance and prenatal care costs.

• How providers can begin billing for patient portal messaging

  Organizations need to balance patient expectations and clinic expenses when billing for patient portal messaging.