System Health

Our system health is a real-time view of the performance of Sprout. Bookmark this page and check back if you experience any interruptions.

All Systems Operational

Sprout Social Web Application Operational

Sprout Social API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web Application Availability

Fetching

API Availability

Fetching

Past Incidents

Dec 28, 2024

No incidents reported today.

Dec 27, 2024

No incidents reported.

Dec 26, 2024

No incidents reported.

Dec 25, 2024

No incidents reported.

Dec 24, 2024

No incidents reported.

Dec 23, 2024

No incidents reported.

Dec 22, 2024

No incidents reported.

Dec 21, 2024

No incidents reported.

Dec 20, 2024

No incidents reported.

Dec 19, 2024

Replies to Nested Facebook Comments Not Appearing in the Conversation View

Resolved - This incident has been resolved.
Dec 19, 16:12 CST

Identified - Due to a Facebook issue, when replying to nested Facebook comments in Sprout, the reply appears in the Smart Inbox but not in the conversation view.

Our engineers have escalated this issue to Meta and are actively monitoring the situation. We apologize for any inconvenience. Please subscribe to receive status updates.
Oct 2, 14:25 CDT

Dec 18, 2024

No incidents reported.

Dec 17, 2024

Instagram Issue - code-like text being sent out as an automated response

Resolved - This incident has been resolved.
Dec 17, 10:41 CST

Monitoring - Instagram has implemented a fix and we are currently monitoring the results.
Dec 17, 01:02 CST

Investigating - Instagram is currently experiencing difficulties that affect replies for direct messages and stories. These issues began on December 16 at approximately 6:30 PM CST. As a result of this issue, you may experience code-like text being sent out as an automated response.

We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
Dec 16, 22:31 CST

Dec 16, 2024

Dec 15, 2024

No incidents reported.

Dec 14, 2024

No incidents reported.

System Health

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