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WPCS Week 1

The document outlines the focus and content of a workplace professional communication skills module, including interpersonal communication, nonverbal communication, workplace language skills, resume and CV preparation, interview skills, verbal communication and presentation skills, and managing workplace relationships. The module will assess students through group assignments, individual e-curricular vitae, and internship letter writing to prepare students for internships and the work environment.

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Xetrini chhetri
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68 views10 pages

WPCS Week 1

The document outlines the focus and content of a workplace professional communication skills module, including interpersonal communication, nonverbal communication, workplace language skills, resume and CV preparation, interview skills, verbal communication and presentation skills, and managing workplace relationships. The module will assess students through group assignments, individual e-curricular vitae, and internship letter writing to prepare students for internships and the work environment.

Uploaded by

Xetrini chhetri
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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WORKPLACE PROFESSIONAL COMMUNICATION

SKILLS
Module Code and Module Title Title of Slides Slide ‹2› of 13
Communication skills
 The ability to communicate effectively with superiors, colleagues, and staff is
essential, no matter what industry you work in.
 Workers in the digital age must know how to effectively convey and receive
messages in person as well as via phone, email, and social media.
 Good communication skills will help you get hired, land promotions, and be a
success throughout your career

Watch: https://www.youtube.com/watch?v=AAhIFD9czks

Module Code and Module Title Title of Slides Slide ‹3› of 13


Communication skills
From the video:
1) What do you think about the boss?

2) How’s the manner of their communication?


i) by the boss
ii) by the staff

3) What are the right and wrong things in communication?

4) How to change the communication in to a positive way?

Module Code and Module Title Title of Slides Slide ‹4› of 13


Focus of this module:
 Communication at workplace
- Interpersonal communication
- Barriers to communication
 Non verbal communication
- Importance of non-verbal communication, body language, posture, gesture, proxemics,
kinesics and semiotics
 Workplace language skills
- Listening skills, assertiveness, effectiveness working in group
- Email etiquettes, handling calls, taking & relaying instructions
 Resume & Curricular vitae
 Job interview
 Verbal Communication & Presentation skills
 Managing meeting
 Managing workplace relationship
- Peer interaction, cultural awareness, body language, social awareness

Module Code and Module Title Title of Slides Slide ‹5› of 13


Workplace Professional Communication Skills

Focus of this module

Preparing for internship / Work environment

Module Code and Module Title Title of Slides Slide ‹6› of 13


WPCS Module Assessment

1) Assignment (70%) – In Group

2) e-CV (20%) – Individual

3) Internship Letter Writing (10%) - Individual

Module Code and Module Title Title of Slides Slide ‹7› of 13


Sample of e-CV

• https://www.youtube.com/watch?v=2NWH0566dsI
• https://www.youtube.com/watch?v=f1I1gBCqpbM

Module Code and Module Title Title of Slides Slide ‹8› of 13


e-Curricular Vitae Requirement (20%)
• Student are required to prepare a 1.5-3 minutes video CV.
• The video needs to highlight personal information, education
background, qualification, self strength & contact information.
• The video may also include appropriate photographs, music and
any other relevant visual aids.
• You are required to submit the softcopy. You will be assessed as
follows:
 Content/Information: 5 marks
 Creativity: 5 marks
 Language: 5 marks
 Skills: 5 marks
Module Code and Module Title Title of Slides
Module Code and Module Title Title of Slides Slide ‹10› of 13

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