Managing and the
Manager’s Job
Slide content created by Joseph B. Mosca, Monmouth University.
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A group of people working together in a
structured and coordinated fashion to achieve
a set of goals.
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A set of activities
(including planning
and decision making,
organizing, leading,
and controlling)
directed at an
organization’s
resources (human,
financial, physical,
and informational)
with the aim of
achieving
organizational goals
in an efficient and
effective manner.
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PLAN:
◦ A manager cannot operate effectively unless he or
she has long range plans.
A plan for each day’s work:
◦ What is to be done, and why do it?
◦ When is it to be done, and how will it be done?
◦ Who is to do the job?
◦ Where should it be done?
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When there is more than one employee
needed to carry out a plan.
Then organization is needed.
A team must be formed.
Each job must be carefully defined in terms of
what is to be done.
Establish delegation of responsibility.
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Control means?
A method of
checking up to
find what has
been done and
what must be
done.
A manager must
know how well
employees are
performing.
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Planning and Decision
Making
◦ Setting the
organization’s goals and
deciding how best to
achieve them.
Organizing
◦ Determining how best to
group activities and
resources.
Leading
◦ Motivating members of
the organization
Controlling
◦ Monitoring and
correcting activities
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Managing at Different
Levels of the
organization:
Top Managers
Small group of executives
who manage the overall
organization, the strategic
level.
Middle Managers
A large group that
implement the strategies
developed at the top.
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First-Line Managers
◦ Supervise and
coordinate the
activities of
operating
employees.
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In addition to fulfilling
roles, managers also
need a number of
specific skills.
The most fundamental
management skills are:
◦ Technical
◦ Interpersonal
◦ Conceptual
◦ Diagnostic
◦ Communication
◦ Decision-making
◦ Time-management
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Necessary to
accomplish or
understand the
specific kind of
work being done.
These skills are
especially
important for first
line managers.
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The ability to
communicate with,
understand, and
motivate both
individuals and
groups.
Be able to get along
with:
◦ Subordinates
◦ Peers
◦ Those at higher levels
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A manager’s ability to
think in the abstract.
The mental capacity
to:
◦ Understand
organizational goals
and its environment.
◦ How the organization is
structured.
◦ Viewing the
organization as system.
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Skills that enable a
manager to
visualize the most
appropriate
response to a
situation.
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A manager’s
abilities both to
effectively convey
ideas and
information to
others and to
effectively receive
ideas and
information from
others.
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A manager’s
ability to correctly
recognize and
define problems
and opportunities
and to then select
an appropriate
course of action to
solve problems
and capitalize on
opportunities.
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The manager’s
ability to prioritize
work, to work
efficiently, and to
delegate
appropriately.
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Motivating
employees.
Creating an
environment that
makes employees
work efficiently.
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