HRM GROUP 4. Writing Job Description Kenny Joshua
HRM GROUP 4. Writing Job Description Kenny Joshua
HRM GROUP 4. Writing Job Description Kenny Joshua
The original purpose of job description is to establish the level of difficulty of a specific position for
the purpose of establishing pay levels. Over the years, new directions in management thinking point to a
move from duty-oriented job description to role and competency-oriented descriptions. This does not
become outdated as quickly and provides both supervisor and employees clarity on the what, how, and
even why of the position. In addition, it is easier to alter as the technologies, strategies, or customers'
needs change.
One way to begin creating role and competency description statement is to cluster related skills like
customer service competency, which may include the following entries: anticipate customer needs;
deliver on time; show care and. concern; and help customer evaluate needs, Converted into behavioral
statements for job description, it may be stated as: "Deliver commitments or service to meet or exceed
customer satisfaction" or "Show care and concern to demonstrate customer importance and value." The
value of utilizing the role and competency model is that these behaviors seldom change, even as the
means of executing them evolve with modern technology or company strategy. In addition, if an
employee has an objective standard to measure the performance of the job, it will be known whether or
not the standards are being met.
The first and immediate product of job analysis is the job description. As indicated, this is
basically descriptive and constitutes a record of existing and pertinent job facts. These facts must be
organized in some fashion in order to be usable. Suggested contents are given as follows:
1. Date written
4. Job summary A brief one or two-sentence statement describing the purpose of the job and
the jobholder's relationship with others inside and outside the organization. These include
supervision received (to whom the job incumbent reports) and supervision exercised (who
reports to the
Below is an example of a job description:
essential functions and major tasks, duties and responsibilities performed. The function of each job
6. Authority of incumbent defines the limit of the jobholder's authority, including his/her decision-
7. Competency requirements education and experience including special skills required to perform a
given job.
8. Working conditions - a list of the general working conditions involved with the job, location of the
job, and other relevant characteristics of the immediate work environment such as hazards and noise
levels.
Below is an example of a job specification:**
Apply principles of accounting to analyze financial information and prepare financial reports
by compiling information, preparing profit and loss statements, and utilizing appropriate
accounting control procedures.
PRIMARY RESPONSIBILITIES
1. Prepare profit and loss statements and monthly closing and cost accounting reports
2. Compile and analyze financial information to prepare entries to accounts, such as general ledger accounts,
and document business transactions
3. Establish, maintain, and coordinate the implementation of accounting and accounting control procedures
5. Monitor and review accounting and related system reports for accuracy completeness
6. Prepare and review budget, other accounting documents and revenue, expense, payroll entries,
invoices, and
7. Analyze revenue and expenditure trends, recommend appropriate budget levels, and ensure
expenditure control
8. Explain billing invoices and accounting policies to staff, vendors, and clients
10. Recommend, develop, and maintain financial databases, computer software systems, and manual
filing systems
11. Supervise the input and handling of financial data and reports for the company's automated
financial systems
13. Perform other duties as maybe assigned by the general manager from time to time
KNOWLEDGE AND SKILL REQUIREMENTS
WORKING CONDITIONS
New job descriptions are appearing with increasing frequency. A cursory 23 scan of company
openings being advertised in Job Street Philippines, an online recruitment center, gives a sense of
what is happening in the job market. Of more than 700 positions listed on the site, there are several
new titles including chart/board coordinator, configuration manager, device driver engineers,
network administrator, network engineer, page publisher, web developer and web publisher, java
programmer, e-business manager, and e-consultant to name a few. The Internet has changed the way
people do things. More online shopping, for example, means more jobs in package delivery
services. With more young people online, the Internet is also seen as a key venue for reaching the
sectors such as the wireless and fiber optics industries, writes Dori Jones Yang in U.S.
News and World Report. Wireless services, in fact, is one of the world's hottest
The job specification uses the job description to define the kind of human traits and
experience required to do a specific job well. It shows what kind of person to recruit and
for what qualities that person should be tested. Job specifications identify the minimum
acceptable qualifications required for an employee to perform the job adequately. The job
2. Skills - the capability to perform a learned motor task such as word processing skills;
3. Ability - the capability needed to perform non-motor tasks such as communicative abilities;
4. Personal characteristics - an individual's traits such as tact, assertiveness, concern for others, etc.;
6. Technical requirements - include criteria such as educational background, related work experience,
and training.
THANK YOU!!