Human Behavior in Organizations
Module Test II
Multiple Choice.
___B__ 1. It is the desire that fuels a person to do certain things based on the wants and needs
of a person.
a. Ability
b. Motivation
c. Performance
d. Values
___D__ 2. Elton Mayo believed that workers are not just concerned with money but could be
better motivated by having their social needs met while at work.
a. The Achiever
b. The Economic Man
c. The Expectant Man
d. The Social Man
___B__ 3. This is a classical role model of human behavior. Its basic assumption is that
people always act in ways that benefit themselves.
a. The Complex Man
b. The Economic Man
c. The Motivated Man
d. The Social Man
___C__ 4. Frederick Herzberg argued that there were certain factors that a business could
introduce that would directly motivate employees to work harder---Motivators. However,
there were also factors that would de-motivate an employee if not present but would not in
themselves actually motivate employees to work harder---Hygiene factors.
a. The Economic Man
b. The Managed Man
c. The Motivated Man
d. The Social Man
___A__ 5. This theory was conceived by Abraham Maslow who claimed that man’s needs
fall into a hierarchy of relative pre potency. He put forward a theory that there are five levels
of human needs which employees need to have fulfilled at work. Needs range from the most
basic physiological to the most complex psychological state of self-fulfillment.
a. The Complex Man
b. The Economic Man
c. The Motivated Man
d. The Three-Tiered Satisfied Man
___C__ 6. Man learns from his environment and greater control of this environment
improves his development.
a. The Achiever
b. The Expectant Man
c. The Learning-Reinforced Man
d. The Three-Tiered Satisfied Man
__A___ 7. High achievers differentiate themselves from others by their desires to do things
better. These individuals are strongly motivated by job situations with personal responsibility,
feedback, and an intermediate degree of risk. In addition, high achievers often
a. The Achiever
b. The Expectant Man
c. The Learning-Reinforced Man
d. The Managed Man
___D__ 8. The manager’s assumptions about people and their consequent operationalization
largely define his style of managing them.
a. The Achiever
b. The Economic Man
c. The Expectant Man
d. The Managed Man
___B__ 9. Individuals have expectancies about the likelihood that an action on their part will
lead to satisfactory performance.
a. The Achiever
b. The Expectant Man
c. The Learning-Reinforced Man
d. The Managed Man
___D__ 10. Alderfer collapses Maslow's five levels of needs into three categories namely
Existence, Relatedness, and Growth (ERG).
a. The Achiever
b. The Expectant Man
c. The Learning-Reinforced Man
d. The Three-Tiered Satisfied Man
___D__ 11. In this model, management builds a feeling of partnership with employees.
a. Autocratic
b. Collegial
c. Custodial
d. Supportive
___D__ 12. In this model, managers and employees see the mutual benefits and obligations
they share in the complex system---the organization.
a. Autocratic
b. Collegial
c. Supportive
d. System
___C__ 13. This model is not about money, but about the way people are treated at work.
a. Autocratic
b. Custodial
c. Supportive
d. System
___A__ 14. This model is about teamwork.
a. Collegial
b. Custodial
c. Supportive
d. System
___D__ 15. Its performance results are passion and commitment to organizational goals.
a. Autocratic
b. Collegial
c. Supportive
d. System
___A__ 16. This model came about during the industrial revolution, in the 1800’s and
1900’s. It depends on power.
a. Autocratic
b. Collegial
c. Custodial
d. Supportive
___D__ 17. This is the most recent model and focuses on identifying, developing and
managing the strengths within employees.
a. Collegial
b. Custodial
c. Supportive
d. System
__ B__ 18. This model is especially useful for creative work, like marketing or
communications or in thinking environments, like education or planning.
a. Autocratic
b. Collegial
c. Supportive
d. System
___C__ 19. This model assumes that employees want to work and will take responsibility.
Employees are encouraged to be involved in the organization.
a. Collegial
b. Custodial
c. Supportive
d. System
___B__ 20. This model depends on economic resources – money for wages and benefits – to
motivate employees.
a. Autocratic
b. Custodial
c. Supportive
d. System
