Consumer Rights Questionnaire
1. Name-
2. Age-
3. Gender-
▯Female ▯Male
4. Nationality-
5. Average income of your family (per month in INR)-
6. Do you believe consumers have the right to be informed about the products they
purchase?
▯ Yes ▯ No
7. Should consumers have the right to choose from a variety of products and services?
▯ Yes ▯ No
8. Do you think consumers have the right to safety and protection from hazardous
products?
▯ Yes ▯ No
9. Is it important for consumers to have the right to be heard and express their
complaints?
▯ Yes ▯No
10. Should consumers have the right to receive a fair and honest deal when making a
purchase?
▯ Yes ▯ No
11. Do you agree that consumers have the right to seek redress and compensation for
defective or poor-quality goods?
▯ Yes ▯ No
12. Do consumers have the right to education about their rights and responsibilities?
▯ Yes ▯ No
13. Should businesses be obligated to provide clear and accurate information about their
products?
▯ Yes ▯ No
14. Do you believe that consumers have the right to privacy and the protection of their
personal data?
▯ Yes ▯ No
15. Is it essential for consumers to have the right to a healthy environment?
▯ Yes ▯ No
16. Are you aware of your consumer rights under the Consumer Protection Act?
▯ Yes ▯ No
17. Do you know that you have the right to be informed about the quality and price of
goods and services?
▯ Yes ▯ No
18. Have you ever returned a product because it was defective or not as described?
▯ Yes ▯ No
19. Are you familiar with the process of filing a complaint with a consumer protection
agency?
▯ Yes ▯ No
20. Do you know that you have the right to choose from a variety of products and services
at competitive prices?
▯ Yes ▯ No
21. Have you ever been refused a refund or exchange for a product you were dissatisfied
with?
▯ Yes ▯ No
22. Are you aware that you have the right to be heard and to have your issues addressed in
a fair manner?
▯ Yes ▯ No
23. Do you know that you can seek compensation if you suffer a loss due to unfair trade
practices?
▯ Yes ▯ No
24. Have you ever received misleading information about a product or service?
▯ Yes ▯ No
25. Do you know that you have the right to consumer education to make informed
choices?
▯ Yes ▯ No
