Marketing M1

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MODULE I

Reviewed

Status Done

Marketing management – introduction- definition- importance - types of marketing marketing


concepts-marketing process- marketing functions- marketing mix

MARKETING
All resources and economic activities required to direct the flow of goods and services from
producer to final consumer.
Organizes and directs all those business activities involved in accessing and converting a
customer’s purchasing power into effective demand for a specific product or services and in
moving that product or service to the final consumer or so as to achieve profit.
Involves analyzing market opportunities, fixing target market, developing market mix and
managing market effirts.

Importance
Ensure consumer satisfaction

Differentiate from competitors

Create demand

Boost sales

Brand loyalty

Scope for expansion

Create time and place utility

Types of marketing
1. B2C - Business to consumer

2. B2B - Business to business

3. Service marketing - Intangible services

4. Digital marketing - through online platforms

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5. Direct marketing - directly reaching out to consumers.

CONCEPTS
1. Production concept: focuses on maximum output and distribution

2. Product concept : Emphasis of product quality and innovation.

3. Selling concept: aggressive sales techniques to achieve maximum sales

4. Marketing concept : focuses on satisfying consumers wants and needs

5. Societal concept : balancing consumer satisfaction with social well being.

MARKETING PROCESS
1. Market research- gathering and analyzing the market

2. Market segmentation - dividing into distinct groups

3. Targeting - selecting target market

4. Product positioning - creating a distinct image for the product in consumers minds

5. Development of marketing mix- strategies for product, price, promotion and place

6. Implementation and control

Marketing Functions
1. Market research

2. Product development

3. Pricing

4. Distribution

5. Promotion

6. Sales management

7. Customer service

MARKETING MIX
The combination of four inputs with constitute the core of company’s marketing system.

Putting the right product at the right place at the right time in the right price.

PRODUCT

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Goods or services any thing of value which is offered for sale. It is the most important
component of the marketing mix.

Involves planning, developing and producing the right type of product that is capable of
satisfying consumer needs.
Components: Product design, quality, features , branding, packaging, life cycle.

PRICE
The amount that a customer is willing to pay for a product.

Price should be fixed in a way that the firm is able to sell it profitably.
Factors affecting pricing are demand , cost ,competition, govt regulations, company
objectives

PLACE
Refers to marketing efforts undertaken to ensure the product is available at the right place at
the right time.
Components: channels of distribution, warehousing, logistics..

PROMOTION
All those activities undertaken by the sales manager to inform the consumer on the
availability of certain product and persuade them to buy it.

Include advertising, personal selling, publicity, sales promotion…

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