COMPETENCY BASED LEARNING MATERIAL

Sector: TOURISM

Qualification:
HOUSEKEEPING NC II
Unit of Competency:
CLEAN PUBLIC AREAS FACILITIES AND EQUIPMENT

Module Title:
CLEANING PUBLIC AREAS FACILITIES AND EQUIPMENT

SUPER M SCHOOL OF SCIENCE AND TECHNOLOGY (SMSST) Inc.

HOW TO USE THIS MODULE

Welcome to the Module in Cleaning Public Areas Facilities & Equipment.

This module contains training materials and activities for you to complete.
The unit of competency “Cleaning Premises” contains knowledge skills and
attitudes required for Housekeeping NC II. It is one of the specialized modules at
National Certificate level (NC II).
You are required to go through a series of learning activities in order to
complete each outcome of the module. In each learning outcome are Information
Sheets, Job Sheets. Follow these activities on your own and answer the self check,
perform the procedural checklist at the end of each learning outcome. You may
remove a blank answer sheet at the end of each module (or get one from your
facilitator/trainer) to write your answer for each self-check. If you have questions,
don’t hesitate to ask your facilitator for assistance.
Recognition of Prior Learning (RPL)
You may already have some of the most of the knowledge and skills covered
in this learner’s guide because you have:
 been working for some time
 Already completed training in this area
If you can demonstrate to your trainer that you are already competent in a
particular skill or skills, talk to him/her about having them formally recognized so
you don’t have to do the same training again. If you have a qualification or
Certificate of Competency from previous training, show it to your trainer. If the
skill you acquired is still current and relevant to the unit/s of competency they
may become part of the evidence you may present to RPL. If you are not sure
about the currency of your skills, discuss with your trainer.
At the end of this module is a Learner’s Diary. Use this diary to record
important date, jobs undertaken and other workplace events that will assist you in
providing further details to your trainer or assessor. A Record of Achievement is
also provided for your trainer to complete once you complete the module.
This module was prepared to help you achieve the required competency, in
Preparing Rooms for Guest. This will be the source of information for you to
acquire knowledge and skill into this particular trade independently and at your
own pace, with minimum supervision or help from your instructor.
 Talk to your trainer and agree on how you will both organize the
Training of this unit. Read through the module carefully. It is divided
into sections, which cover all the skills and knowledge you need to
successfully complete this module.

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 Work through all the information and complete the activities in each
section. Read information sheets and job sheets and complete the self
check and perform the procedural checklist. Suggested references are
included to supplement the materials in this module.
 Most probably your trainer will also be your supervisor or manager.
He/she is there to support you and show you the correct way to do
things.
 Your trainer will tell you about the important things you need to
consider when you are completing activities and it is important that
you listen and take notes.
 You will be given plenty of opportunity to ask questions and practice
on the job. Make sure you practice your new skills during regular
work shifts. This way you will improve both your speed and memory
and also your confidence.
 Talk to more experience workmates and ask for their guidance.
 Use the self-check questions at the end of each section to test your
own progress.
 When you are ready, ask your trainer to watch you perform the
activities outline in this module.
 As you work through the activities, ask for written feedback on your
progress. Your trainer keeps feedback/pre assessment reports for this
reason. When you have successfully completed each element, ask
your trainer to mark on the reports that you are ready for assessment.
 When you have completed this module (or several modules), and feel
confident that you have had sufficient practice, your trainer will
arrange an appointment with registered assessor to assess you. The
result of your assessment will be recorded in your Competency
Achievement Record.

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LIST OF CORE OF COMPETENCIES

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MODULE CONTENT

UNIT OF COMPETENCY : Clean Public Areas Facilities and Equipment

MODULE TITLE : Cleaning Public Areas Facilities and Equipment

MODULE DESCRIPTOR:
This module covers the knowledge, skills and attitudes required in
cleaning premises of an accommodation industry. It includes selection and set-up
of equipment and materials; cleaning of both wet and dry areas; and maintenance
of cleaning equipment and materials.

NOMINAL DURATION : 80 hours

QUALIFICATION LEVEL : NC II

LEARNING OUTCOMES:

Upon completion of this module, the trainee/ student must be able to:

LO1. Select and use equipment and materials properly for cleaning premises.
LO2. Comply with occupational health and safety requirements in preparing dry
and wet cleaning agents and chemicals
LO3. Identify and explain different cleaning operations, chemicals and treatment
of common hazards in the workplace
LO4. Dispose garbage and used chemicals properly
LO5. Clean wet and dry areas according to enterprise procedures
LO6. Maintain and store cleaning equipment and chemicals

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SUMMARY OF ASSESSMENT CRITERIA

 Equipment are selected according to type of cleaning to be undertaken

 All equipment are checked if clean and in safe working condition prior to use
 Suitable dry and wet cleaning agents and chemicals are selected and
prepared in accordance with manufacturer’s and relevant occupational
health and safety requirements
 Protective clothing are selected and used where necessary.
 Occupational health and safety requirements are complied with
 Equipment are checked if clean and in safe working conditions prior to use
 Appropriate use of protective clothing is observed.
 Possible customer inconvenience is considered when scheduling and
performing cleaning task.
 Wet and dry areas are prepared to be cleaned and hazards are identified
 Cleaning agents or chemicals are selected for specific areas in accordance
with manufacturer’s recommendations, safety procedures and establishment
policies and procedures.
 Equipment is used correctly and safely in accordance with manufacturer’s
recommendations.
 Garbage and used chemicals are disposed of in accordance with hygiene,
safety and environmental legislation requirements.
 Wet and dry areas cleaned in accordance with establishment standard
operating procedure.
 Cleaning agents or chemicals are selected and applied for specific areas in
accordance with manufacturer’s recommendations, safety procedures and
establishment policies and procedures.
 Work area is barricaded or warning signs are placed, as appropriate, to
reduce risk to colleagues and customers
 Equipment are cleaned after sue in accordance with enterprise requirements
and manufacturer’s instructions.
 Routine maintenance is carried out or arranged in accordance with
enterprise procedures
 Faults are identified and reported in accordance with establishment
procedures
 Equipments are stored in the designated area and in a condition ready for
re-use.
 Chemicals are stored in accordance with health and safety
requirements. Prerequisite: None

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
SELECT AND USE EQUIPMENT
LEARNING OUTCOME # 1 AND MATERIALS PROPERLY
FOR CLEANING PREMISES.
 CONTENTS:
Common equipment and cleaning chemicals and agents and their
usage in accordance with manufacturer’s instruction
ASSESSMENT CRITERIA:
1. Equipment are selected according to type of cleaning to be undertaken
2. All equipment are checked if clean and in safe working condition prior
to use
3. Suitable dry and wet cleaning agents and chemicals are selected and
4. prepared in accordance with manufacturer’s and relevant
occupational health and safety requirements
5. Protective clothing are selected and used where necessary.
CONDITION:
Student/ trainee must be provided with the following:
WORKPLACE LOCATION
EQUIPMENTS
Vacuum cleaners
Polisher/ scrubbers
TOOLS MATERIALS/SUPPLIES
Waterproof clothing and footwear cleaning agents and chemicals
Jackets goggles and masks
Apron dusters
Mops, brooms, brushes dust pans
Overalls garbage bags
Pans
Garbage receptacles
Buckets
Headwear

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ASSESSMENTMETHOD:
 Observation Interview
 Written examination
 Demonstration of practical skills


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Learning Experiences

Learning Outcome 1: SELECT AND USE EQUIPMENT AND MATERIALS

PROPERLY FOR CLEANING PREMISES
Learning Activities Special Instructions
After reading the learner is encourage
 Read information sheets 3.1-1
to answer the self-check
on Common Cleaning Equipment
Compare your answer to the answer key
 Answer self-check 3.1-1
After reading the learner is encourage to
 Read the information sheet 3.1-2
answer self check 3.1-2
Assembling and Operating The
Vacuum Cleaner
Compare your answer to the answer key
 Answer self-check 3.1-2
Evaluate your own work using the
 Perform Operation Sheets 3.1-1
performance criteria
Keep a copy of your work for the next
activities
After reading the learner is encourage to
 Read the information sheet 3.1-
answer the self-check 3.1-3
3 Assembling and Operating of Electric
Floor Polisher
Compare your answer to the answer key
 Answer self-check 3.1-3
Evaluate your own work using the
 Perform Operation Sheets 3.1-3
performance criteria
Keep a copy of your work for the next
activities
After reading the learner is encourage
 Read the information sheets 3.1-4
to answer the self-check
Safety in using cleaning
equipment
Compare your answer to the answer key
 Answer Self Check 3.1-4
After reading the learner is encourage
 Read information sheets3.1-5
to answer the self-check 3.1-5

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The cleaning tools and materials
Compare your answer to the answer key
 Answer Self Check 3.1-5
Read the information sheet. After
 Read information sheets3.1-6
reading the learner is encourage to
answer the self-check
The cleaning chemicals
Compare your answer to the answer
 Answer Self Check 3.1-6
key
After reading the learner is encourage to
 Read information sheets 3.1-7
answer the self-check 3.1-7
The common personal protective
equipment (PPE) and materials and their
appropriate use
Compare your answer to the answer key
 Answer Self Check 3.1-7
After reading the learner is encourage
 Read the information sheet3.1-8
to answer the self-check 3.1-8
Identification and treatment of common
hazards in the work area
Compare your answer to the answer key
 Answer Self Check 3.1-8

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Information Sheet 3.1-1
Common Cleaning equipment and their Uses
Learning Objectives: After reading this information sheet the trainees should be
able to:
1. Identify cleaning equipment and their uses.

Kinds of cleaning equipment

1. Vacuum Cleaner – use to eliminate loose soil and dust particles from
carpet surfaces, upholstered furniture and even hard surfaces. This can
be also for wet cleaning.

2. Electric Floor polisher – used in scrubbing, stripping and polishing

hard floor surfaces and also vinyl, wood parquet, etc.

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3. Carpet sweeper – Use to pick up dirt and particles from the carpet. It
can be used this in the absence of vacuum cleaner..

4. Carpet Extractor –This is designed for dry foam shampooing of carpets.

It removes dirt that sticks to or penetrates into carpet layers.

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Self-Check 3.1-1

Multiple Choice: Choose the correct letter that best describe the statement.
Write your answer in capital letter on your answer sheet.
1. It is use to eliminate loose soil and dust particles from carpet
surfaces, upholstered furniture and even hard surfaces.
A. Electric floor polisher
B. Vacuum Cleaner
C. Carpet extractor
D. Carpet sweeper
2. It used in scrubbing, stripping and polishing hard floor surfaces and
also vinyl, wood parquet, etc.

A. Electric floor polisher

B. Vacuum Cleaner
C. Carpet extractor
D. Carpet sweeper
3. This is designed for dry foam shampooing of carpets. It removes dirt
that sticks to or penetrates into carpet layers.

A. Carpet extractor
B. Vacuum Cleaner
C. Floor Polisher
D. Carpet Sweeper

4. Use to pick up dirt and particles from the carpet. It can be used this
in the absence of vacuum cleaner..

Vacuum Cleaner Carpet Extractor

Floor Polisher Carpet Sweeper

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Answer key 3.1-1

1. B
2. A
3. A
4. D

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Information Sheet 3.1-2
Assembling and Operating the Vacuum Cleaner

Learning Objectives: After reading the specification of the vacuum cleaner you
should be able to:
1. Assemble the parts of the vacuum cleaner
2. Operate the vacuum cleaner

Procedure:
1. Read the Specification of the machine

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2. Read and follow application instruction

3. Assembling the parts

a. Place the hose on theb. assemble the other parts of suction inletmachine

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4. Read application for different purposes

a. Use for vacuuming inside a car

b. Use to vacuum upholstered furniture and fixtures
c. For wet areas like in washroom

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3. Read carefully the caution for safety application to prolong the life of the
machine.

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6. Plug the machine. Check the power voltage

7. Switch on the power button

8. Operate the machine

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Self Check 3.1-1

Answer the following:

1. What is the function of a hydro vacuum?

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Answer key 3.1-1

1. It is used to clean wet and dry floors and other areas.

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OPERATION SHEET 3 .1-1
Title: Operation of the Vacuum Cleaner
Performance Objective: Given a vacuum cleaner, you should be able to
operate vacuum cleaner using manufacturer’s
manual.
Supplies and Materials: Manufacturer’s Manual
Equipment: Vacuum Cleaner
Steps and Procedures:
1. Read the Specification of the machine and follow instruction
2. Assemble the machine following the procedure
3. Plug the machine and switch on
4. Vacuum the specified area with proper parts or accessories of the
vacuum.
5. Place the nozzle flat on the floor or carpet then pull backward. Do the
procedures until you finish the task.
6. Practice safety measures in operating the machine
Assessment Method: Demonstration
CRITERIA YES NO

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PROCEDURAL CHECKLIST
OPERATION SHEET 3.1-1

Trainee’ Name: Date:

Criteria YES NO
Did you…..
1. Read the Specification of the machine and follow
instruction?
2. Assemble the machine following the procedure?
3. Plug the machine and switch on?
4. Vacuum the specified area with proper parts or
accessories of the vacuum?
5. Place the nozzle flat on the floor or carpet then pull
backward. Do the procedures until you finish the task?
6. Practice safety measures in operating the machine?

Comments/Suggestions:

Trainer: Date:

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Information Sheet 3.1-3
Assembling and Operating the Floor Polisher

Learning Objectives: After Reading the Information sheet, you should be able
to:
1. Assemble the parts of the Electric Floor Polisher
2. Operate the Electric Floor Polisher
3. Observe safety in operating the machine

Procedure:
1. Mount the brush, adjust the handle

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2. Read the operating instruction then operate the machine

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Self –check 3.1-2

Answer the following:

1. What are the preliminary cautions when operating a floor polisher?

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Answer key 3.1-2

1. Make sure pedal kick latch is fully locked.

2. Make sure that the handle is in vertical position

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OPERATION SHEET 3.1-2
Title: Assembling and Operating of the Floor Polisher
Performance Objective: Given an Floor Polisher, you should be able to
operate the Electric Floor Polisher and follow the manufacturer’s instruction
manual
Supplies and Materials: Manufacturer’s manual
Equipment : Floor Polisher
Steps and Procedures:
1. Read the Specification of the machine
2. Read and follow application instruction
3. Plug the machine and switch on
4. Polish the specified area.
5. Practice safety measures in operating the machine

Assessment Method: Demonstration

Trainee’s Name: Date:

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PROCEDURAL CHECKLIST 3.1-2

CRITERIA YES NO
Did you….
Read the specification of the cleaning machine?
Read and follow application instruction?
Placed securely the brush of the adaptor?

Follow the operating instruction of the machine?

Practice safety in assembling the machine?

Comments/Suggestions:

Trainer: Date:

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Information Sheet 3.1.4
Check safety the working conditions of cleaning equipment

Learning Objectives: After reading the information sheet, you must be able to:
1. Check the working condition of the cleaning machines.
2. Observe safety in checking the condition of the cleaning machine.
Repairs and maintenance
There is always the chance that someone in the workplace will not know
enough about a particular machine to be able to see that is not complete.
Apart from that, the dismantled part may be hidden.
Partly dismantled machines should have the power locked off, and notice
should be fixed to a prominent part of the machine: “Danger. Do not start
machine under repair.”

Electrical Repairs are for electricians. Only certified electricians should attempt
electrical repairs adjustments.
Portable machine:
It is easy to under-estimate the damaging and destructive power of portable
power machine when its power is compared to that of any of the fixed machines.
But the portable machine’s potential for danger lies in the simple fact that it is
portable.
There are two safety areas to be concerned with:
1. Electrical safety
2. mechanical safety
Electrical safety watch for the following points:
Earthing. There are two alternatives. The tool must be double insulated, or else it
must be properly earthen. Management should ensure that all tools are regularly
checked on this point by certified electrician.
Cables. Must not be allowed to become worn. They are best suspended over aisles
and work areas, but if they have to run at ground level, they should be protected
by board each side, or bridge by runways. No extension cable should run more
than 36 meter from fuse to tool or machine.

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Mechanical Safety:

a. Check before using tool that all fitting and removable parts have been
properly tightened. A loose screw can cause havoc.
b. Leave the guards where they have been fitted, so that they can do
their job.
c. Switch off the machine and unplug it before you do any cleaning or
adjustment.
d. Protect your eyes from flying swart, chips, knots and dust. Just as it
is important not to under-estimate the power tool, nor should you
under-estimate the need for the operator to have a good footing, and
to be in a steady and comfortable position. The essential thing is to be
able to hold the implement firmly without having strain.

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Self-Check 3.1.4

TRUE OR FALSE: Write True if the statement is correct, false if the statement is
wrong in your answer sheet
1. Electrical repairs are only for electricians.
2. Ground cables should not be protected by board or bridge by runways.
3. Parts of the machine or tools should be check the fittings of the removable
part to avoid accident
4. Never use PPE when working with the repair of machine.
5. Do not underestimate the power of tools.

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Answer Key 3.1.4

1. True
2. False
3. True
4. False
5. True

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Information Sheet 3.1-5
Cleaning tools and materials

Learning Objectives: After reading the information sheet, you must be able to:
1. Identify cleaning tools and materials in cleaning dry and wet areas.
2. Identify the usage of each tools and materials.
Cleaning Tools and materials
Tools and Materials Purpose Proper Usage
1. Scouring Pads Green: For scrubbing -Should not be used for painted surfaces,
purposes only; mirrors and glass panels. Neither should
it be used with scouring powder.
White: For cleaning
painted -Always make sure the pads are wet
surfaces, glass before using them.
mirrors,
Wash and rinse after each use. Also rinse
marble and
at the end of each day to insure that there
porcelain;
is no soap left on the pads.

2. Dusting Cloths For dusting wooden and Make sure the cloths are clean otherwise
painted parts the dusty cloth will merely rub the dust
unto the surface being dusted.

3. Cleaning Towels Use for drying bathroom Make sure the cloths are dry.
walls and floor tiles after
they are cleaned.

4. Polishing cloth For polishing metals Use cloths that are made of fiber to be
and surfaces like able to absorb the water left behind
bathroom fixtures during the cleaning process.

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5. Hand brushes/Push For brushing away Always make sure that the brush is not
Brushes dusts from rough left immersed on the cleaning water for too
surfaces such as long a time.
rattan, wickerwork,
etc.
Also use for cleaning
tiles.
5. Toilet bowl For cleaning toilet Toilet brush should be kept after use in
brush/swab bowls the storeroom either in a holder or in a
plastic bag hanging on one end of the
trolley. Never leave the brush with other
cleaning materials/equipment as this may
contain a lot of dirt and bacteria.

6. Mop w/ Mop For manual floor Clean water must be retained in one
handle mopping bucket while dirty water has to be
squeezed into another bucket.

8. Floor and window Used to remove Make sure that rubber strips are
squeegee excessive water from supple. Have it replaced the moment it
the surface and turns hard and brittle.
corners. It also
speeds up the drying
process.

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9.Ceiling For removing cobwebs Clean the brittles of the broom after
Brooms/Cobwebber in the ceiling use and at the end of each shift.

10.oilers Used in hinges of Use sparingly. Once there is no more

doors to prevent squeaky sound, wipe excessive oil
squeaking noises away as it can break
on floor or carpet.

11.Tongs For picking up dirt This is used to prevent the hands from
and cigarette butts on getting into direct contact with the dirt
ashtrays. that maybe a source of bacterial
contamination and disease.

12. Trash Bags Used to underline Containers of wet garbage shall always
garbage containers so be underlined with trash bags.
that the wet garbage
does not penetrate
into the corners or Bags should be closely tied before
surfaces, a situation disposal to avoid the spread of foul
that causes odor and odor.
proliferation of
bacteria.
13. Soft broom and For sweeping Use soft broom for fine surfaces like
stick broom floors, stick broom for rough surfaces
like grounds.

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14. sponges For cleaning fine Wash and rinse after use; give special
surfaces rinse at the end of the day to make
sure that there is no soap left in the
pads.

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15. buckets Used in mops for Buckets must be emptied when the
cleaning floors, walls water is dirty. At the end of each shift,
and other parts of the they must be emptied, dried and
building. cleaned. Parts must be lubricated from
time to time.

16. insect Sprayer Used for fumigation so Spray the area while windows and
as eliminate pests and doors are close. Leave it closed for at
mosquitoes. least 15 minutes then opens to allow
vapors and smell to evaporate; then
remove dead mosquitoes.

Wipe smooth surface after spraying to

remove any oily film that settle on
them. Use protective mask to cover the
nose so as not to inhale the chemical,
as this is dangerous to health.

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Self-Check 3.1.5

Multiple Choice: Choose the best answer. Write the Letter of your answer to your
answer sheets.
1. It is use for dusting wooden and painted parts.
A. Cleaning towels
B. Dusting cloth
C. Polishing cloth
D. Scouring pads
2. This is for cleaning toilet bowls
A. Brooms
B. Bucket
C. squeegee
D. toilet swab
3. This for picking up dirt, cigarette butts and waste
A. Buckets
B. Oilers
C. Stick broom
D. Tongs
4. Materials used for cleaning fine surfaces
A. Lint cloth
B. Mops
C. Souring pads
D. Sponges
5. This is for removing cobwebs in the ceilings
A. Cobwebber
B. Push brush
C. Soft brooms
D. Stick broom

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Answer Key 3.1-5

1.
1. C
2. D
3. D
4. D
5. A

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Information Sheet 3.1-6
Cleaning Chemicals

Learning Objectives: After reading the information sheet you must be able to:
1. Identify the cleaning chemicals and agents.
2. Identify the usage of the cleaning chemicals and agents.

1.Wood polish To polish wood surface, leather Spray it sparingly and

and imitation leather surfaces. evenly on the surface.

2. Insecticides For fumigation; to eliminate In as much as the chemical

insects/pests. is toxic, avoid spraying food
containers and food items

3. Methylated For polishing all glass surfaces This chemical is highly

Spirit such as mirrors, windows, etc. flammable and must never
be used near fire or flame. It
also has high degree of
evaporation and should
therefore be used in small
area sparingly one at a time
to avoid wastage.
4. air Freshener Used to remove foul odor in Use sparingly
guestrooms, comfort rooms or
any area with foul odor.

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5. Carpet Stain For attain or spot removal on See procedures for spot
Remover like carpets. removal
atomizer.

6. disinfectant Used to disinfect toilet bowls, -Dilution will depend on the

like Lysol together urinals, sink and other areas degree of disinfection. The
with sprayer that are most vulnerable to average is one cup of Lysol to
bacterial contamination. 1 gallon of water.
-Pure Lysol maybe applied to
urinals and toilet bowls since
these areas contains already
contain water.
-When using Lysol in atomizer
can, apply the chemical
directly to the surface, wipe
the damp cloth or wet brush,
then rinse and dry.
7. Metal polish For polishing brush copper and Apply small amount on a
metal surfaces cleaning towel and rub metal
surfaces until the tarnish will
disappear. Rinse immediately
and clean with hot water to
remove left-over polish.

8.Lacquer or Used to remove lacquer or paint -Apply with cleaning towel or

paint thinner from hard surfaces. scouring pad until left-over
are removed. Dry and polish
surface.
-Since the solution is highly
concentrated, light spraying is
sufficient to be able to
economize.

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9. Muriatic Acid To be able to used only for -Hands should not set into
removing cement or plastic direct contact with the acid as
remains from floors. this can cause skin irritation.
If the remains are thick, leave
solution on the area for a few
This is not advisable for toilet minutes or longer. Then
bowls since it is very strong and remove the remains with
it can damage the tiles. scraper or hard brush. Repeat
until all cement over plasters
are removed, rinse thoroughly
Dilution will depend on the with water since any acid that
thickness of cement or plastic remains on the surface may
remains. cause damage.
-Never mix muriatic acid with
any other chemical.
10. Wax stripper Formulated to break up, loosen See procedures for stripping
and strip off tough old waxes.

11. degreaser Used to remove grease, oil, dirt See procedure for degreasing.
carbon, ink, mildews, soils and
waxes.

12. Emulsion wax A buffable wax used for resilient See procedures for floor
floors like vinyl, linoleum, and polishing.
rubber tile and for concrete
floors and marble.

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13. Polymer A non-buffable wax that is
Sealer highly recommended for wooden
floors.

14. Solvent wax A kerosene base wax used for See polishing procedures
wooden floors

15. Paste wax For polishing stone floors, wood

and resilient floors.

16. drain cleaners To expedite draining of clogs.

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Self-Check 3.1-6

Matching Type: Match Column A to Column B Write only the letters

of your answer to your answer sheet.

Column A Column B
1. Chemical use for polishing glass A. Drain cleaners
surfaces such as B. Methylated spirit
2. Use to remove grease, oil dirt C. Atomizer
carbon, ink, mildew, waxes,
etc D. Degreaser
3. Use to remove paint from hard E. Disinfectant
surfaces
4. This for stain and spot removal F. Lacquer thinner
on carpets G. Air freshener
5. Use to remove foul H. Metal polish
odors especially in
bathrooms. I. Wax Stripper

6. Use to disinfect toilet J. Muriatic Acid

bowls, urinals and sinks.
7. This is for polishing metal K. Solvent wax
surfaces. L. Wood Polisher
8. This chemical use to remove
tough stains in the tiles or
floors.
9. Formulated to break up, loosen
and strip off tough old waxes.
10. To expedite draining of clogs.

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Answer Key 3.1-6

1. B
2. D
3. F
4. C
5. G
6. E
7. H
8. J
9. I
10. A

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Information Sheet 3.1-7
Common Personal Protective Equipment (PPE) and materials and
their appropriate use

Learning Objectives: After Reading the information sheet, you must be able to:
1. Identify the PPE to be used in such activity.
2. Use PPE when working with safety.

1. Hand Protection (Hand Gloves) – to protect workers/trainees from physical,

biological, chemical, radiation, or electrical hazards.

2. Apron- to protect workers from the spills of chemicals

3. Head wear -To protect head from falling debris/ Hairnet – to avoid falling hair

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4. Eye and Face Protection - shall be used when exposed to hazards such as
flying particles, dust, chemicals, gasses, vapors, etc. or other potential harmful
exposures which may cause injury to the eye or face.

5. Foot Protection (safety shoes) – is required to protect workers in areas where

there is danger of foot injuries like exposure to piercing the sole or where
protection is needed against electrical or chemical hazards.

6. Water proof Jackets – Is used when workers do job outside the building
specially when involves wet cleaning.

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Self-Check 3.1-7
Multiple Choice: Choose the best answer. Write the letter of your answer in your
answer sheets.

1. Use to protect worker from falling debris.

A. Head wear
B. Apron
C. Gloves
D. Hairnet
2. Used by workers who do the job in wet cleaning
A. Apron
B. Waterproof clothing
C. Head wear
D. Gloves
3. It protect workers from the spills of chemicals
A. Apron
B. Waterproof clothing
C. Head wear
D. Gloves
4. It protect workers in areas where there is danger of foot injuries like
exposure to piercing the sole or where protection is needed against electrical
or chemical hazards.
A. Apron
B. Safety shoes
C. Head wear
D. Gloves

5. Shall be used when exposed to hazards dust, chemicals, gasses, vapors, etc.
A. Apron
B. Safety shoes
C. Mask
D. Gloves

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Answer key 3.1-7

1. A
2. B
3. A
4. B
5. C

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Information Sheet 3.1-8
Identification and Treatment of Common Hazards in the Work
Area

Learning Objectives: After reading the information sheet you must be able to:
1. Identify common hazards in the work area.
2. Identify treatment on common hazards in the work area.
COMMON HAZARDS IN THE WORK AREA AND TREATMENT
A. FLOORS AND OTHER AREAS
A. Clean up spills such as oil on floors immediately. Floors should be
free of debris and accumulation of dust. Areas that cannot be cleaned
continuously, such as entranceways, should have anti-slip flooring.
B. Replaced any worn, ripped or damage flooring that posses a tripping
hazard. Repair all trap doors and railings. Any equipment or tools not
in use should be removed from the work area.
C. Guard floor openings. Trap doors, cages or railings around hay chutes
will prevent anyone from accidentally falling down.
D. Cut down and remove weeds and brush from around buildings. They
can hide tripping hazards.
B. MAINTAIN LIGHT FIXTURES
A. All buildings and yards should be adequately lighted. Dirty light fixtures
reduce essential light levels. Light fixtures in storage areas containing
combustible materials should be protected against breaking explosion.
C. AISLES AND STAIRWAYS
Aisles and stairways should be clearly marked and kept clear of objects that
can cause trips and falls.
Aisles should be wide enough to accommodate people and vehicle
comfortably and safely. Warning signs and mirror can improve sight lines and
blind corners. Properly arranged aisles encourage people to use them so that they
do not take “short cuts” or “bottleneck” storage. Stairways an aisle also require
adequate lighting.
D. SPILL CONTROL
The best way to control spill is to stop them before they happen. Regular
cleaning and maintaining machine and equipment is one way to do this. When
spills do occur, it is important to follow clean up procedures as indicated on the
Material Safety Data Sheet.
Spills must be clean up immediately. Absorbent material is useful for wiping
up greasy, oily or other liquid spills. Used absorbents must be disposed of properly
and safely.

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E. TOOLS AND EQUIPMENT
Keeping tools neat and orderly can be very important to everyone’s safety,
whether in the tool room, on rack, in the yard, or in the bench.
Returning tools promptly after use reduces the chance of them being
misplaced or lost. Trainees should regularly inspect, clean and repair all tools and
take any damaged or worn tools out of service.
F. MAINTENANCE
A good maintenance program provides for the inspection, maintenance,
upkeep and repair tools, equipment, machines, and processes.
Maintenance involves keeping building, equipment and machinery in safe
efficient working order and in good repair. This includes maintaining sanitary
facilities and regular painting and cleaning walls, maintaining windows, damaged
doors, defective plumbing and broken floor surfaces.
G. WASTE DISPOSAL
The regular collection, grading and sorting of scrap contributes to good
housekeeping practices. Allowing materials to build up on the floor wastes time
and energy since additional time is required for cleaning it up.
Placing scrap containers near where the waste is produce encourage orderly
waste disposal and makes collection easier. All waste receptacles should be clearly
labeled. (Recyclable glass, plastic, metal, toxic and flammable, etc.) All waste
containers should be emptied regularly.
H. STORAGE
Stored materials should allow at least one meter (or about 3 feet) of clear
space under sprinkler heads.
Stacking cartons and drums on a firm foundation and cross tying them,
where necessary reduces the chance of their movement. Stored materials should
not obstruct aisles, stairs, exits, fire equipment, emergency eyewash fountains,
emergency shower, or first aid stations.
All storage areas should be clearly marked.

I. FIRE PREVENTION
Flammable combustible, toxic other hazardous materials should be stored
in approved containers in designated areas that are appropriate for the different
hazards that they pose.

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All combustible and flammable material must be present only in the
quantities needed for the job and kept in safety cans during use. Oily or greasy
rags should be placed in a metal container and disposed of regularly.

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Self-Check 3.1-8

Answer the following questions:

1. What should be done in floors to avoid tripping hazards?

2. What kind of material should be used to wipe spills?

3. Why should you return tools and materials in the

storage room after using it?

4. Why you have to sort garbage before disposing them?

5. When do you use combustible and flammable materials?

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Answer Key 3.1-8

1. Floors should be free from debris, dust, spills, worn, ripped or damage
flooring.
2. To wipe spills use absorbent materials.
3. Return tools promptly after use to reduce the chance of being misplaced or
lost.
4. Sorting orderly waste disposal and makes collection easier.
5. All combustible and flammable material must be present only in the
quantities needed for the job and kept in safety cans during use. Oily or
greasy rags should be placed in a metal container and disposed of regularly.

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COMPLY WITH OCCUPATIONAL HEALTH AND
LEARNING OUTCOME # 2 SAFETY REQUIREMENTS IN PREPARING DRY
AND WET CLEANING AGENTS AND
CHEMICALS.

 CONTENTS:
1. Policies and procedures related to cleaning operations and disposal of
used chemicals in accordance with establishment operating standards
2. Security procedures of establishment
3. Laws on general workplace safety, hazardous substances and manual
handling and storage requirements

 ASSESSMENT CRITERIA:

1. Occupational health and safety requirements are complied with

2. Equipment are checked if clean and in safe working conditions prior
to use
3. Appropriate use of protective clothing is observed.
CONDITIONS:
Student/ trainee must be provided with the following:
WORKPLACE LOCATION
1. TOOLS
 Waterproof clothing and footwear
 Jackets
 Apron
 Mops, brooms, brushes
 Overalls
 Pans
 Garbage receptacles
 Buckets
2. EQUIPMENT
 Vacuum cleaners
 Polisher/ scrubbers

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MATERIALS/ SUPPLIES
cleaning agents and chemicals
goggles and masks
dusters
dust pans
garbage bags
Mixing formula
Policies and laws on general workplace safety

ASSESSMENT METHODS:
 Observation Interview
 Written examination Demonstration of practical skills



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Learning Experiences
Learning Outcome 2: COMPLY WITH OCCUPATIONAL HEALTH AND SAFETY
REQUIREMENTS IN PREPARING DRY AND WET CLEANING AGENTS AND
CHEMICALS.
1
Learning Activities Special Instructions
After reading the learner is encourage to
 Read information sheets on 3.2-
answer the self-check 3.2-1
Policies and procedures related
to cleaning operations and how
to dispose used chemicals 3.2-1
Compare your answer to the answer key
 Answer self check3.2-1
After reading the learner is encourage to
 Read the information sheets on
answer the self-check 3.2-2
how to dispose used chemicals
3.2-2
Compare your answer to the answer key
 Answer self check3.2-2
After reading the learner is encourage to
 Read the information sheet on
answer the self-check 3.2-3
Safety Rules in using cleaning
equipment 3.2-3
Compare your answer to the answer key
 Answer Self Check 3.2-3
After reading the learner is encourage to
 Read information sheets on the
answer the self-check 3.2-4
Laws on general workplace safety
3.2-4
Compare your answer to the answer key
 Answer Self Check 3.2-4

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Information Sheets 3.2-1
Policies and procedures related to cleaning operations

Learning Objectives: After reading the information sheet you must be able to:
1. Integrate these policies and procedures related to cleaning
operations in your training duration and daily life activities.

Republic Act (RA) 9003 or the Ecological Solid Waste Management Act, the
law stipulates garbage segregation, directing households to segregate their
garbage. This guide everybody on the proper disposal of garbage

The Local Government units (LGUs) will implement separate garbage

collections for biodegradable and non-biodegradable wastes.

Republic Act (RA) No. 8749 otherwise known as the Clean Air Act (CAA).
The government is promoting the reduction of Air Pollution. As a chemical user we
have to use and dispose chemicals with care.
Work safely with chemicals
Working with chemicals can be a tricky process. If you stop to think about
it, we all use chemicals in some shape or form every single day. Whether we clean
our bathrooms, kitchen, chemicals are involved. Many of us use harsh chemicals
that come labeled with warnings, as well. In order to stay safe when using any
form of chemical agent, it's important to keep the following pointers in mind.

1. Know what you're working with. One of the fastest ways to get hurt
by chemicals is by being unaware of what you're using. Many
chemical agents react differently when combined together, so it's
important to know what you're handling. Just like water and oil don't
mix, neither do many chemicals. Do your research. Read labels. Be
prepared before you use any kind of chemical.

2. Wear rubber or latex gloves. The only way to stay 100% safe when
handling chemicals is by protecting your hands. If you are handling a
certain chemical and plan to work with a new one soon after, throw
out the previous gloves and put on some fresh ones. By avoiding

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cross-contamination, you'll ensure a safe and non-threatening
experience.

3. Protect your eyes! Safety goggles are a must when working with
chemicals of any kind. Many chemicals emit strong vapors that can
absorb into your eyes when you breathe them in. This can be
especially dangerous if you wear contact lenses. Always wear fully
covered, plastic goggles when you open any chemical bottle.

4. Handle the chemicals carefully. The last thing you want is a

chemical burn, so avoid sloshing any form of chemical on your skin. If
you happen to get any chemicals on your skin, rinse immediately with
cold water for several minutes. If you notice a rash or burn appearing,
you may want to head to the hospital or call the Center for Disease
Control and Prevention.

5. Change your clothes after working with chemicals. You may even
wish to toss the clothes you used if any chemicals spilled on them.
The last thing you want is your whole load of laundry to go away from
the spread of one chemical.

6. Always work in a well-ventilated area. Blow some fans. Work

outside if possible. The more fresh air you have to breathe, the better
your lungs will withstand harsh chemicals. Wear a covering over your
mouth and nose if you're working with a highly concentrated
chemical. Ex. Working with acids in the washroom.

7. Label chemical containers and bottles. Many chemical users place

liquids or powders in non-labeled containers for storage purposes, and
at times, this can be dangerous. You want to keep a record of what
substance is in which bottle, as to avoid contamination or improper
use.

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Self-Check 3.2-1

Right or Wrong: Write right if the statement is true and wrong if the statement is
false.

1. If you have chemicals in your skin you should rinse it with cold water.
2. Be prepared before you use any kind of chemical.
3. If you are handling a certain chemical and plan to work with a new one soon
after, keep previous gloves and use it again.
4. If you are wearing contact lenses you are already safe even if you don’t wear
goggles when dealing with chemicals.
5. Change your clothes after working with chemicals

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Answer key 3.2.1

1. Right
2. Right
3. Wrong
4. Wrong
5. Right

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Information sheet 3.2-2
How to dispose used Chemical

Learning Objectives: After reading the information sheet you must be able to:
1. Dispose used chemicals.
Disposing of chemicals and containers
When disposing of chemicals and containers:
1. Check the label for advice on disposal of chemicals or containers.
2. Triple rinse empty containers to remove all traces of the chemical.
3. Uncap, puncture and crush all rinsed containers. Do not burn containers.
4. Ask your local government authority about collection requirements.

The chosen disposal site should:

1. Be sited to avoid seepage and run off which may contaminate other areas.
2. Have a minimum depth of at least half a metre and a maximum depth of one
metre.
3. Be in an area where there is no danger of contaminating dwellings,
underground water, surface water, crops or livestock.
4. Be level, preferably with a clay liner and have lime spread across the
bottom.
5. Have a heavy duty plastic pit liner which may be used where there is risk
that chemicals may leach from the immediate area of the pit.

Drums, other packages and containers marked 'returnable' should be

returned to the supplier.
Please do not put liquid chemicals into your rubbish bin, once the waste is
inside the collection vehicle it is crushed and there is a risk that the chemical will
leak out of the vehicle and on to the road. You should also make sure you do not
pour chemicals or oil down your sink or in to street drains as it can pollute local
water courses.

When disposing of chemicals please follow the advice below:

1. Leave the chemical and hazardous materials in their original container.
2. If they are not in their original container, use a clearly marked
suitable storage method – for advice contact Waste Management.
3. Store in a cool, dry place out of reach of children.
4. Never pour hazardous household waste down the drain.
5. Never mix chemicals.

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6. Fill in a chemical waste form and await confirmation from Waste
Management

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Self Check3.2-2

Answer the following question.

1. What are the things you should do in disposing chemicals and containers?

2. If you choose site where to dispose chemicals what are the things you
should consider?

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Answer Key 3.2-2

Question # 1

1. Check the label for advice on disposal of chemicals or containers.

2. Triple rinse empty containers to remove all traces of the chemical.
3. Uncap, puncture and crush all rinsed containers. Do not burn containers.
4. Ask your local government authority about collection requirements.

Question # 2
1. Be sited to avoid seepage and run off which may contaminate other areas.
2. Have a minimum depth of at least half a metre and a maximum depth of one
metre.
3. Be in an area where there is no danger of contaminating dwellings,
underground water, surface water, crops or livestock.
4. Be level, preferably with a clay liner and have lime spread across the
bottom.
5. Have a heavy duty plastic pit liner which may be used where there is risk
that chemicals may leach from the immediate area of the pit.

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Information Sheets 3.2-3
SAFETY RULES IN USING CLEANING EQUIPMENT

Learning Objectives: After reading the information sheet you must be able to:
1. Follow safety rules in using cleaning equipment.

A. VACUUM CLEANER
To reduce the risk of fire, electric shock, or injury:
1. Do not leave Vacuum running while unattended.
2. Sparks inside the motor can ignite flammable vapors or dust. To
reduce the risk of fire or explosion, do not vacuum or use near
flammable or combustible liquids, gases, or explosive dusts, such as
gasoline or other fuels, lighter fluid, cleaners, oil-based paints, natural
gas, hydrogen, coal dust, magnesium dust, aluminum dust, grain
dust, or gun powder.
3. Do not vacuum anything that is burning or smoking, such as
cigarettes, matches, or hot ashes.
4. Do no vacuum drywall dust or cold fireplace soot or ash with standard
filter. This is a very fine dust which may be exhausted back into the
air. Use a fine dust filter instead.
5. To reduce the risk of health hazards from vapors or dust, do not
vacuum toxic materials.
6. Do not use or store near hazardous materials.
7. To reduce the risk of electric shock, do not expose to rain or allow
liquid to enter motor compartment. Store indoors.
8. Do not allow to be used as a toy. Close attention is necessary when
used by or near children.
9. Do not use with a torn filter or without the filter installed except when
vacuuming liquids as described in the Operation section of the guide.
Dry debris ingested by the impeller may damage the motor or
exhausted back into the air.

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WARNING: The power cord on this product contains lead, a chemical known to
cause birth defects or other reproductive harm. Wash hand after handling.

1. Do not leave Vacuum plugged in. Unplug from outlet when not in use
and before servicing.
2. Turn off Vacuum before unplugging.
3. To reduce the risk of injury from accidental starting, unplug power
cord before changing or cleaning filter.
4. Do not unplug by pulling on cord. To unplug, grasp the plug, not the
cord. Do not use with damaged cord, plug or other parts. If your
Vacuum is not working as it should, has missing parts, has been
dropped, damaged, left outdoors, or dropped into water, return it to
the store or company name of the vacuum
5. Do not pull or carry by cord, use cord as handle, close a door on
cord, or pull cord around sharp edges or corners. Do not run Vacuum
over cord. Keep cord away fro heated surfaces.
6. Do not handle plug, switch, or the Vacuum with wet hands.
7. Do not put any object into ventilation openings. Do not vacuum with
any ventilation openings blocked; keep free of dust, lint, hair or
anything that may reduce air flow.
8. Keep hair, loose clothing, fingers, and all parts of body away from
openings and moving parts.
9. To reduce the risk of falls, use extra care when cleaning on stairs.
10. To reduce the risk of back injury or falls, do not lift a Vacuum
that is heavy with liquids or debris. Partially empty the Vacuum by
scooping or draining liquid to make it comfortable to lift.
11. To reduce the risk of eye injury, wear safety eyewear. The
operation of any utility Vacuum or blower can result in foreign objects
being blown into the eyes, which can result in severe eye damage.
12. Use only extension cords that are rated for outdoor use.
Extension cords in poor condition or that are too small in wire size
can pose fire and shock hazards.

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CAUTION: To reduce the risk of hearing damage, wear ear protectors when
using for extended hours or using in a noisy area.
CAUTION: For dusty operations, wear dust mask.
NOTE: Static shock is common in dryareas or when the relative humidity of
the air is low. Vacuuming fine debris with your Vacuum can deposit static
charge on the hose or on the Vacuum. The best remedy to reduce the frequency
of static shocks in your home or when using the Vacuum is to add moisture to
the air with a humidifier.
IMPORTANT: To reduce the risk of damage to the vacuum, do not run motor
with float in raised position.

WARNING: To reduce the risk of injury from accidental starting, unplug, power
cord before emptying the drum.

WARNING: Do not remove the filter cage and float. The float prevents water
from entering the impeller and damaging the motor. The cage prevents fingers
from touching the moving impeller.

B. ELECTRIC FLOOR POLISHER

Make sure you have the proper voltage before plugging the machine to electrical
outlet.

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IMPORTANT: Do not operate machine in vertical position. Grasp polisher with
one or both hands and gently squeeze switch lever- your machine should now
operate. To shut off, simply release switch lever.

CAUTION: Make sure the pedal kick latch is fully locked after being loosened,
before operating, the machine will run uncontrolled if switch lever is pressed with
handle tube in vertical position.
Do not wrestle with the machine, simply guide it.

WARNING: Do not step on motor cover or ride on it when functioning. You may
misalign the parts.

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Self-Check 3.2-3

True or False:Write true if the statement is correct and false if the statement
wrong.
2.
1. You can vacuum anything that is burning like cigarette butts.
2. Run the vacuum cleaner in raised position.
3. Store vacuum cleaners outdoors.
4. Do not leave vacuum cleaner plugged in.
5. Unplugged vacuum cleaner before turning off.
6. Operate floor polisher in vertical position.
7. Make sure the pedal kick is locked after being loosened.
8. Do not step on the motor when functioning or using.
9. You can operate the polisher with wet hands.
10. Check the voltage of the electrical outlet before plugging the polisher.

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Answer Key 3.2-3

1. False
2. False
3. False
4. True
5. False
6. False
7. True
8. True
9. False
10. True

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Information Sheets 3.2-4
Laws on General Workplace Safety

Learning Objectives: After reading the information sheet you must be able to:
1. Practice occupational health safety.

Occupational safety and health

From Wikipedia, the free encyclopedia

Occupational Health and Safety is a cross-disciplinary area concerned with

protecting the safety, health and welfare of people engaged in work or employment.
The goal of all occupational safety and health programs is to foster a safe work
environment. [1] As a secondary effect, it may also protect co-workers, family
members, employers, customers, suppliers, nearby communities, and other
members of the public who are impacted by the workplace environment. It may
involve interactions among many subject areas, including occupational medicine,
occupational (or industrial) hygiene, public health, safety engineering, chemistry,
health physics, ergonomics, toxicology, epidemiology, environmental health,
industrial relations, public policy, sociology, and occupational health psychology.

Definition
Since 1950, the International Labour Organization (ILO) and the World
Health Organization (WHO) have shared a common definition of occupational
health. It was adopted by the Joint ILO/WHO Committee on Occupational Health
at its first session in 1950 and revised at its twelfth session in 1995. The definition
reads: "Occupational health should aim at: the promotion and maintenance of the
highest degree of physical, mental and social well-being of workers in all
occupations; the prevention amongst workers of departures from health caused by
their working conditions; the protection of workers in their employment from risks
resulting from factors adverse to health; the placing and maintenance of the
worker in an occupational environment adapted to his physiological and
psychological capabilities; and, to summarize, the adaptation of work to man and
of each man to his job."
Reasons for safety and health
The reasons for establishing good occupational safety and health standards
are frequently identified as:

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 Moral - An employee should not have to risk injury or death at work, nor
should others associated with the work environment.
 Economic - many governments realize that poor occupational safety and
health performance results in cost to the State (e.g. through social security
payments to the incapacitated, costs for medical treatment, and the loss of
the "employability" of the worker). Employing organizations also sustain
costs in the event of an incident at work (such as legal fees, fines,
compensatory damages, investigation time, lost production, lost goodwill
from the workforce, from customers and from the wider community).
 Legal - Occupational safety and health requirements may be reinforced in
civil law and/or criminal law; it is accepted that without the extra
"encouragement" of potential regulatory action or litigation, many organizations
would not act upon their implied moral obligations.

National implementing legislation

Different states take different approaches to legislation, regulation, and
enforcement.
In the European Union, member states have enforcing authorities to ensure
that the basic legal requirements relating to occupational safety and health are
met. In many EU countries, there is strong cooperation between employer and
worker organizations (e.g. Unions) to ensure good OSH performance as it is
recognized this has benefits for both the worker (through maintenance of health)
and the enterprise (through improved productivity and quality). In 1996 the
European Agency for Safety and Health at Work was founded.
Member states of the European Union have all transposed into their
national legislation a series of directives that establish minimum standards on
occupational safety and health. These directives (of which there are about 20 on a
variety of topics) follow a similar structure requiring the employer to assess the
workplace risks and put in place preventive measures based on a hierarchy of
control. This hierarchy starts with elimination of the hazard and ends with
personal protective equipment.
In the UK, health and safety legislation is drawn up and enforced by the
Health and Safety Executive and local authorities (the local council) under the
Health and Safety at Work etc. Act 1974. Increasingly in the UK the regulatory
trend is away from prescriptive rules, and towards risk assessment. Recent major
changes to the laws governing asbestos and fire safety management embrace the
concept of risk assessment.
In the United States, the Occupational Safety and Health Act of 1970
created both the National Institute for Occupational Safety and Health (NIOSH)

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and the Occupational Safety and Health Administration (OSHA).[2] OSHA, in the
U.S. Department of Labor, is responsible for developing and enforcing workplace
safety and health regulations. NIOSH, in the U.S. Department of Health and
Human Services, is focused on research, information, education, and training in
occupational safety and health.[3]
OSHA have been regulating occupational safety and health since 1971.
Occupational safety and health regulation of a limited number of specifically
defined industries was in place for several decades before that, and broad
regulations by some individual states was in place for many years prior to the
establishment of OSHA.
In Canada, workers are covered by provincial or federal labour codes
depending on the sector in which they work. Workers covered by federal legislation
(including those in mining, transportation, and federal employment) are covered
by the Canada Labour Code; all other workers are covered by the health and safety
legislation of the province they work in. The Canadian Centre for Occupational
Health and Safety (CCOHS), an agency of the Government of Canada, was created
in 1978 by an Act of Parliament. The act was based on the belief that all
Canadians had "...a fundamental right to a healthy and safe working
environment." CCOHS is mandated to promote safe and healthy workplaces to
help prevent work-related injuries and illnesses.
In Malaysia, the Department of Occupational Safety and Health (DOSH)
under the Ministry of Human Resource is responsible to ensure that the safety,
health and welfare of workers in both the public and private sector is upheld.
DOSH is responsible to enforce the Factory and Machinery Act 1969 and the
Occupational Safety and Health Act 1994.
Hazards, risks, outcomes

The terminology used in OSH varies between states, but generally speaking:

 A hazard is something that can cause harm if not controlled.

 The outcome is the harm that results from an uncontrolled hazard.
 A risk is a combination of the probability that a particular outcome will
occur and the severity of the harm involved.

“Hazard”, “risk”, and “outcome” are used in other fields to describe e.g.
environmental damage, or damage to equipment. However, in the context of OSH,
“harm” generally describes the direct or indirect degradation, temporary or
permanent, of the physical, mental, or social well-being of workers. For example,
repetitively carrying out manual handling of heavy objects is a hazard. The
outcome could be a musculoskeletal disorder (MSD) or an acute back or joint

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injury. The risk can be expressed numerically (e.g. a 0.5 or 50/50 chance of the
outcome occurring during a year), in relative terms (e.g. "high/medium/low"), or
with a multi-dimensional classification scheme (e.g. situation-specific risks).
Risk assessment
Further information: Risk assessment Risk assessment in public health
Modern occupational safety and health legislation usually demands that a
risk assessment be carried out prior to making an intervention. It should be kept
in mind that risk management requires risk to be managed to a level which is as
low as is reasonably practical.

This assessment should:

 Identify the hazards

 Identify all affected by the hazard and how
 Evaluate the risk
 Identify and prioritize appropriate control measures

The calculation of risk is based on the likelihood or probability of the harm

being realized and the severity of the consequences. This can be expressed
mathematically as a quantitative assessment (by assigning low, medium and high
likelihood and severity with integers and multiplying them to obtain a risk factor,
or qualitatively as a description of the circumstances by which the harm could
arise.
The assessment should be recorded and reviewed periodically and whenever
there is a significant change to work practices. The assessment should include
practical recommendations to control the risk. Once recommended controls are
implemented, the risk should be re-calculated to determine of it has been lowered
to an acceptable level. Generally speaking, newly introduced controls should lower
risk by one level, i.e, from high to medium or from medium to low
Common workplace hazard groups
Fire prevention (fire protection/fire safety) often comes within the remit of
health and safety professionals as well.
Future developments
Occupational health and safety has come a long way from its beginnings in
the heavy industry sector. It now has an impact on every worker, in every work
place, and those charged with managing health and safety are having more and
more tasks added to their portfolio. The most significant responsibility is
Environmental Protection. The skills required to manage occupational health and

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safety are compatible with environmental protection, which is why these
responsibilities are so often bolted onto the workplace health and safety
professional.
General
 ANSI Z10
 Environment, Health and Safety
 Material safety data sheet

 Occupational Health and Safety Management Systems - OHSMS

 Occupational Medicine Specialists of Canada
 OHSAS 18001
 Public safety

Government organizations
 Australian Safety and Compensation Council (ASCC) (Australia)
 Government & Educational OHS Resources (Australia)
 Canadian Centre for Occupational Health and Safety (Canada)

 Congressional Office of Compliance (US)

 European Agency for Safety and Health at Work (EU)
 Health and Safety Executive (UK)
 International LabourOrganisation (United Nations)
 KOSHA:Korea Occupational Safety and Health Agency (South Korea)
 National Institute for Occupational Safety and Health (US)
 Occupational Safety and Health Administration (US)
 Work Safe BC formerly Workers' Compensation Board of BC (WCB) (British
Columbia, Canada)
 Workplace Safety & Health Council (Singapore)
 Workplace Safety & Insurance Board (Ontario, Canada)
 WorkSafe Victoria, Australia
 National Institute of Occupational Health (Norway)
 National Institute of Occupational Health (India)

Laws
 Health and Safety at Work Act (UK)

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 Indonesian Act No.1/1970 about Occupational Safety at Work 1970
(Indonesia)
 Occupational Safety and Health Act (US)
 Occupational Safety and Health Act 1994 (Malaysia)
 Timeline of major U.S. environmental and occupational health regulation
 Workplace Safety and Health Act (Singapore)
 Castillo v. Case Farms of Ohio
Workplace environmental standards

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 ISO 8518
 ISO 8672
 ISO 8760
- ISO
8762
 ISO 9486
- ISO
9487
 ISO
11041
 ISO
11174
 ISO
15202
 ISO
15767
 ISO
16107
 ISO
16200
 ISO
16702
 ISO
16740
 ISO
17733 -
ISO
17734
 ISO
17737

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References
1. Oak Ridge National Lab Safety Document http://www.ornl.gov
2. Occupational Safety and Health Act of 1970. Occupational Safety and
Health Administration.
3. About NIOSH. National Institute of Occupational Safety and Health.
References:Koester, Frank (April 1912). "Our Stupendous Yearly Waste: The
Death Toll of Industry". The World's Work: A History of Our

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Self-Check 3.2-4

Enumeration: Enumerate the following what is asked.

1-5 - What are the Aims of Occupational Health and Safety (OHS)

6-8- What are the reasons in establishing OHS

9-12 -What are the countries that take different approaches in implementing OHS

13 –15 -What are the terminologies used in OHS

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Answer Key 3.2-3

1. The promotion and maintenance of the highest degree of physical,

mental and social well-being of workers in all occupations;

2. The prevention amongst workers of departures from health caused by

their working conditions;

3. The protection of workers in their employment from risks resulting

from factors adverse to health;

4. The placing and maintenance of the worker in an occupational

environment adapted to his physiological and psychological
capabilities;

5. To summarize, the adaptation of work to man and of each man to his

job.

6. Moral

7. Economic

8. Legal

9. EU countries, UK

10. Malaysia

11. United States

12. Canada

13. Hazard

14. Outcome

15. Risk

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Learning Experiences
Learning Outcome 3 :
IDENTIFY AND EXPLAIN DIFFERENT CLEANING OPERATIONS, CHEMICALS AND
TREATMENT OF COMMON HAZARDS IN THE WORKPLACE.
Learning Activities Special Instructions
If you have some problem on the
 Read information sheets
content of the information sheet, don’t
on cleaning task 3.3-1
hesitate to approach your trainer.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self check provided in the module.
Compare answer with the answer key
 Answer self check 3.3-1
Evaluate your own work using the
 Perform task sheet 3.3-1
performance criteria

Keep a copy of your work for the next

activities
If you have some problem on the
 Read the information sheets on
content of the information sheet, don’t
procedures in cleaning public
hesitate to approach your trainer.
washroom 3.3-2
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now
answer self check provided in the
module.
Compare answer with the answer key
 Answer self check 3.3-2

Evaluate your own work using the

 Perform job sheet 3.3-2
performance criteria

Keep a copy of your work for the next

activities

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If you have some problem on the
 Read the information sheet on the content of the information sheet, don’t
procedure in cleaning lounge 3.3- hesitate to approach your trainer.
3
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self check provided in the module.
Compare answer with the answer key
 Answer self check 3.3-1
Evaluate your own work using the
 Perform job sheet 3.3-3
performance criteria
Keep a copy of your work for the next
activities

Read the information sheet. After

 Read the information sheet on
reading the learner is encourage to
cleaning balconies 3.3-4
perform the task sheet 3.3-4
Compare answer with the answer key
 Answer self check 3.3-4

Evaluate your own work using the

 Perform job sheet 3.3-4
performance criteria

Keep a copy of your work for the next

activities
Read the information sheet. After
 Read the information sheet on
reading the learner is encourage to
cleaning the kitchen 3.3-5
perform the task sheet 3.3-5
Compare answer with the answer key
 Answer self check 3.3-5
Evaluate your own work using the
 Perform job sheet 3.3-5
performance criteria

Keep a copy of your work for the next

activities

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Read the information sheet. After
 Read the information sheet on
reading the learner is encourage to
cleaning the Function Room 3.3-6
perform the task sheet 3.3-6

Compare answer with the answer key

 Answer self check 3.3-6
Evaluate your own work using the
 Perform job sheet 3.3-6
performance criteria
Keep a copy of your work for the next
activities
If you have some problem on the
 Read information sheets
content of the information sheet, don’t
on cleaning task 3.3-7
hesitate to approach your trainer.
If you feel that you are now
knowledgeable on the content of the
information
information sheet,
sheet, you
you can
can now
now answer
answer
self
self check
check provided
provided in
in the
the module.
module.
Compare
Compare answer
answer with
with the
the answer
answer key
key
 Answer
Answer self
self check
check 3.3-7
3.3-9
Evaluate
Evaluate your
your own
own work
work using
using the
the
 Perform
Perform task
task sheet
sheet 3.3-7
3.3-9 performance
performance criteria
criteria

Keep
Keep aa copy
copy of
of your
your work
work for
for the
the next
next
activities
activities
If you have some problem on the
 Read information sheets
content of the information sheet, don’t
on cleaning task 3.3-8
hesitate to approach your trainer.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self check provided in the module.
Compare answer with the answer key
 Answer self check 3.3-8
Evaluate your own work using the
 Perform task sheet 3.3-8
performance criteria

Keep a copy of your work for the next

activities
Date Document No.HSKNCII TRS500311107
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content
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Issued By: information sheet, don’t
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Information Sheet 3.3-1
Cleaning Task

Learning Objectives: After reading the information sheet you must be able to:
1. Follow Cleaning schedule in the training industry.
Cleaning Schedule as a Hotel Room Attendant:

6:00 A.M. to 10:00 A.M.

PROCEDURE:

PREPARE FOR THE JOB

1. Be on time! Time in at the Bundy clock or timesheet (whichever is used)
2. Come to work clean and properly groomed-clean uniform, right shoes (well
polished, hair neatly combed, etc.) Strictly comply with grooming standards.
3. Get your daily assignments, schedule and side duties from your supervisor
4. Report for briefing.
5. Get keys

PREPARE THE REQUIRED TOOLS, EQUIPMENT AND SUPPLIES

1. Determine the tools and equipment needed, cleaning supplies and

chemicals, forms, etc.
2. Secure the needed tools, chemicals and supplies from their storage area and
account for them.
3. Make requisition when supplies fall short of par stock.
4. Load and arrange supplies in the trolley.

SET PRIORITIES

Secure room status report from your supervisor.

Prioritize rooms cleaning as follows:

First – Check out rooms

Second – Rooms with Make-up request of guest
Third – Occupied rooms without request and without make up sign
Fourth – Vacant rooms that needs follow-up

* Executing a Turn Down Service or Night Service procedure is done late in

the afternoon by night service room boys.

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SELF CHECK 3.3.1

True/ False: Write True if the sentence is correct and false if it is incorrect.

1. The Hotel room attendant must always be on time in his schedule

of cleaning.
2. It is not necessary for him to report for briefing.
3. He must prioritize room cleaning, that is cleaning the vacant
room first that needs follow-up.
4. He should load and arrange supplies in the trolley.
5. He should come to work clean and properly groomed.

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ANSWER KEY 3.3-1

1. True
2. False
3. False
4.True
5. True

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TASK SHEET 3.3-1
Title: Cleaning Task
Performance Objective: Given an schedule as a room attendant, you should
be able to follow assigned schedule /cleaning task from your trainer.
Supplies and Materials:, cleaning agents and chemicals, goggles and masks,
dusters, dust pans, garbage bags
Equipment : Electric Floor Polisher, Vacuum Cleaner
Steps and Procedures:
1. Prepare for the Job
2. Prepare the required tools, materials, supplies and equipment
3. Set the priorities
Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
TASK SHEET 3.3-1

Trainee’s Name: Date:

CRITERIA YES NO
Are the cleaning schedule of a Hotel attendant (Trainee)
are identified?
Did the trainee prepare for the job?
Did the trainee prepare the tools, materials, supplies
and equipment?
Did the trainee set his/her priorities in doing his task

Comments/Suggestions:

Trainer: Date:

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Information Sheet 3.3-2
Procedure in cleaning Public Washroom

Learning Objectives: After reading the information sheet you must be able to:
2. Follow the procedure in cleaning public washroom.

This is done Early in the morning and late in the evening If there is function the
assigned powder girl will maintain its cleanliness.
Task Procedures Purpose/other
information
 Prepare materials Fill a request form and For inventory count
and chemicals withdraw them in the
needed storage room.

 Remove the garbage Lift the garbage liner and For garbage segregation
trash and reline put it in the cart.
with garbage liner

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 Clean and sanitize Follow the procedures in
the toilet bowl cleaning toilet bowl

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 Clean the bathroom
wall Wet the wall, spray or
wipe with tile cleaner
apply it in circular
motion, rinse and wipe it
dry.

 Scrub the faucet, Use a scouring pad in This must be done to

lavatory sink, scrubbing the inner and remove stubborn stains,
stopper, and floor outer portion of the eliminate foul odor and
tiles lavatory sink, faucet kill germs and bacteria.
knobs, rubber ball
stopper, & floor tiles.
Then dry it with
absorbent cloth.

 Clean the mirror Spray it with glass The guest can view
cleaner then wipe it with himself better from shiny
dry cloth and well polished mirror

 Polish all chrome Use metal polish and This will remove the
fixtures clean rag tarnish and will make the
metalled fixture more
presentable

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 Clean the lavatory Brush the stopper with This helps to remove all
stopper then rinse an all-purpose cleaner. hidden dirt around the
it with water Then wash it under the stopper
running water

 Rinse the lavatory Pour water around the No dirt should be left
sink sink from under the rim behind in hidden areas.
up to the bottom

 Dry and polish the Using dry cloth, wipe all This will prevent water
faucet and lavatory surfaces of the lavatory marks and will make the
sink sink and stopper. Then sink look shiny
polish the faucet

 Replenish washroom Put it in the tissue Guest washes their hands

supplies such as holder, replenish soap after using washroom.
soap & toilet tissue with new ones

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SELF CHECK 3.3-2
Answer the question briefly
What are the procedures in cleaning public washroom?

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Answer Key 3.3-3

1. Prepare materials and chemicals needed. (Fill a request form and

withdraw them in the storage room).
2. Remove the garbage trash and relined with garbage liner
3. Clean and sanitize the toilet bowl (Followed the procedure in cleaning
the lavatory)
4. Clean the bathroom wall
5. Scrub the faucet, lavatory sink, stopper, and floor tiles
6. Clean the mirror
7. Polish all chrome fixtures
8. Clean the lavatory stopper then rinse it with water
9. Rinse the lavatory sink
10. Dry and polish the faucet and lavatory sink
Replenish washroom supplies such as soap & toilet tissue

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JOB SHEET 3.3-2
Title: Cleaning Public Washroom
Performance Objective: After reading the information sheet, you should be
able to follow the procedure in cleaning public washroom.
Supplies and Materials:, cleaning agents and chemicals, goggles and masks,
dusters, dust pans, garbage bags
Equipment : Toilet cuddy
Procedure:
11. Prepare materials and chemicals needed. (Fill a request form
and withdraw them in the storage room).
12. Remove the garbage trash and relined with garbage liner
13. Clean and sanitize the toilet bowl (Followed the procedure in
cleaning the lavatory)
14. Clean the bathroom wall
15. Scrub the faucet, lavatory sink, stopper, and floor tiles
16. Clean the mirror
17. Polish all chrome fixtures
18. Clean the lavatory stopper then rinse it with water
19. Rinse the lavatory sink
20. Dry and polish the faucet and lavatory sink
21. Replenish washroom supplies such as soap & toilet tissue
Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
JOB SHEET 3.3-2

Trainee’s Name: Date:

CRITERIA YES NO
Prepared materials and chemicals needed
Filled up a request form
Withdrawn them in the storage room.
 Removed the garbage trash and relined with
garbage liner
Cleaned and sanitized the toilet bowl (Followed the
procedure in cleaning lavatory refer to information
sheet 3.3.3)
 Cleaned the bathroom wall

 Scrubbed the faucet, lavatory sink, stopper, and

floor tiles
 Cleaned the mirror
 Polished all chrome fixtures
 Cleaned the lavatory stopper then rinse it with water
 Rinsed the lavatory sink
 Dried and polished the faucet and lavatory sink

 Replenished washroom supplies such as soap &

toilet tissue
Comments/Suggestions:

Trainer: Date:

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Information Sheet 3.3-3
Procedure in Filling up Requisition Form

Learning Objectives: After reading the information sheet you must be able to:
1. Follow the procedure in filling up requisition form.
Procedure:
1. Accomplish requisition form for requested chemicals, tools &
materials and Cleaning equipment
MIT HOTEL
REQUISITION FORM
Department: Date:
Items Unit/size Quantity
Cleaning Equipment
1.
2.

Room amenities
1.

2.

3.

Cleaning Supplies
1.
2.
3
4
5

Requested by: Issued by:

Date: Received by:
2. Go to the storage room for the storekeeper issue the
requested Cleaning equipment, supplies, tools and materials.
3. Withdraw the requested items.

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TASK SHEET 3.3-3
Title: Filling up requisition form
Performance Objective: After reading the information sheet, you should be
able fill up requisition form and withdraw requested cleaning equipments,
supplies, tools and materials in cleaning.
Supplies and Materials:, cleaning agents and chemicals, goggles and masks,
dusters, dust pans, garbage bags
Equipment : Toilet cuddy
Procedure:
1. Accomplish requisition form for requested chemicals, tools &
materials and Cleaning equipment
2. Go to the storage room for the storekeeper issue the requested
Cleaning equipment, supplies, tools and materials.
3. Withdraw the requested items.

Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
JOB SHEET 3.3-3

Trainee’s Name: Date:

CRITERIA YES NO
Accomplished requisition form for requested chemicals,
tools & materials and Cleaning equipment
4.
5. Storekeeper issued the requested Cleaning equipment,
supplies, tools and materials.

6. Withdrawn the requested items.

Comments/Suggestions:

Trainer: Date:

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Information Sheet 3.3-4
Procedure in cleaning Toilet Bowl

Learning Objectives: After reading the information sheet you must be able to:
6. Follow the procedure in cleaning Toilet Bowl

PROCEDURE:

1. Flush the toilet bowl 3 times

2. Sprinkle toilet bowl cleanser around inside of bowl
3. Leave cleanser to work for as long as possible
4. Wash outside of pedestal only
5. Buff up the toilet bowl with any cloth

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Answer key 3.3-4

1. TRUE
2. TRUE
3. TRUE
4. FALSE
5. FALSE

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TASK SHEET 3.3-4
Title: Cleaning Toilet Bowl
Performance Objective: After reading the information sheet, you should be
able to follow the procedure in toilet Bowl.
Supplies and Materials:, cleaning agents and chemicals, goggles and masks,
dusters, dust pans, garbage bags
Equipment : Toilet cuddy
Procedure:
1. Flush the toilet bowl 3 times
2. Sprinkle toilet bowl cleanser around inside of bowl
3. Leave cleanser to work for as long as possible
4. Wash outside of pedestal, both sides of seat and lid and cistern with
cloth wrung out in disinfectant water.
5. Buff up with a soft dry cloth
6. Brush inside bowl.
7. Wipe round underside of surface rim of bowl.
8. Flush the bowl until no bubbles of cleanser appear.
9. Check for maintenance loose seat and cover, flush, water running,
toilet not blocked, and flush working.

Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
TASK SHEET 3.3-4

Trainee’s Name; Date:

CRITERIA YES NO
Flushed the toilet bowl 3 times

Sprinkled toilet bowl cleanser around inside of bowl

Leaved cleanser to work for as long as possible

Washed outside of pedestal, both sides of seat and lid

and cistern with cloth wrung out in disinfectant water.

Buffed up with a soft dry cloth

Brushed inside bowl.

Wiped round underside of surface rim of bowl.

Flushed the bowl until no bubbles of cleanser appear.

Checked for maintenance loose seat and cover, flush,

water running, toilet not blocked, and flushes working.

Comments/Suggestions:

Trainer: Date:

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Information Sheet 3.3-5
Procedure in cleaning Lounge

Learning Objectives: After reading the information sheet you must be able to:
1. Follow the procedure in cleaning lounge.
2. Follow safety procedure in cleaning lounge.

Procedure:
1. Check all walls and ceiling; remove cobwebs, if any

2. Dust the door and window frames as well as baseboards.

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3. Dust and clean mirrors and window glass with glass cleaner.

4. Dust lamps and shades.

5. Empty all ashtrays and wash them with soap and water. Then
wipe dry.

6. Wipe and polish all furniture. Use wood polish or vacuum if

necessary.

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7. Sweep or damp mop the floor, don’t forget to put the caution
sign if the floor is wet to avoid risk to the guest. Vacuum if
carpeted.

8. Shampoo carpets if they are heavily soiled.

9. Spray with deodorizer to eliminate odors.

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Self Check 3.3-5

3. It use for cleaning glass windows, doors and appliances.

4. Chemical use to eliminate odors.
5. It is use to clean heavily soiled carpets.
6. It is use for dusting window frames as well as baseboards.
7. It is use to remove cobwebs.

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Answer Key 3.3-5

1. Glass cleaner
2. Deodorizer
3. Carpet shampoo
4. Duster
5. Ceiling broom

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1.
JOB SHEET 3.3-5
Title: Cleaning Lounge
Performance Objective: After reading the information sheet, you should be
able to follow the procedure in cleaning Lounge.
Supplies and Materials:, cleaning agents and chemicals, goggles and masks,
dusters, dust pans, garbage bags
Equipment : Trolley
7. Procedure:
1. Prepare materials and chemicals needed
2. Check all walls and ceiling; remove cobwebs, if any
3. Dust the door and window frames as well as baseboards.
4. Dust and clean mirrors and window glass with glass cleaner.
5. Dust lamps and shades.
6. Dust lamps and shades.
7. Empty all ashtrays and wash them with soap and water. Then wipe dry.
8. Wipe and polish all furniture. Use wood polish or vacuum if necessary.
9. Sweep or damp mop the floor, don’t forget to put the caution sign if the floor
is wet to avoid risk to the guest. Vacuum if carpeted.
10. Shampoo carpets if they are heavily soiled.
11. Spray with deodorizer to eliminate odors.

Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
JOB SHEET 3.3-5

Trainee’s Name: Date:

CRITERIA YES NO
 Prepared materials and chemicals needed

 Checked all walls and ceiling; remove cobwebs, if any

 Dusted the door and window frames as well as
baseboards.
 Dusted and clean mirrors and window glass with glass
cleaner.
 Dusted lamps and shades.

 Emptied all ashtrays and wash them with soap and water.
Then wipe dry.

 Wiped and polish all furniture. Use wood polish or

vacuum if necessary.
 Swept or damped mop the floor, don’t forget to put the
caution sign if the floor is wet to avoid risk to the guest.
Vacuum if carpeted.
 Shampooed carpets if they are heavily soiled.

 Sprayed with deodorizer to eliminate odors.

Comments/Suggestions:

Trainer: - Date:

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Information Sheet 3.3-6
Glass Cleaning Using Squeegee

Learning Objectives: After reading the information sheet you must be able to:
1. Follow the procedure in cleaning glass and windows.
2. Observe safety in doing the job.
PROCEDURE:
1. Spray squeegee-off cleaner unto glass. Apply liberally

2. For high- reach areas, apply solution directly unto the scrubber

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3. Do clean up stroke

4. For hard to reach jobs, use the R-E-A-C-H extension pole. Place the
scrubber with squeegee and pull the squeegee down vertically as shown.
Wipe blade after each pull.

5. Use a dry, lint free cloth to wipe squeegee blade between strokes and to wipe
edges of window.
6. Clean squeegee blade/rubber with water after using. Store in the storage
room.

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Self Check 3.3-6

Answer the following.

1. What are the different strokes in cleaning glass windows?

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Answer Key 3.3-6

1. Circular motion
2. Horizontal
3. Vertical
4. Zigzag
5. motion

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TASK SHEET 3.3-6
Title: Glass Cleaning
Performance Objective: After reading the information sheet, you should be
able to follow the procedure in cleaning glass and windows.
Supplies and Materials:, glass cleaner, lint cloth, squeegee
Equipment : step ladder
Procedure:
1. Prepare the materials and chemicals needed
2. Spray squeegee-off cleaner unto glass. Apply liberally into circular motion
3. Do clean up stroke
4. Use a dry, lint free cloth to wipe squeegee blade between strokes and
to wipe edges of window.
5. Clean squeegee blade/rubber with water after using. Store in the
storage room.

Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
TASK SHEET 3.3-6

Trainees Name: Date:

CRITERIA YES NO
Prepared materials and chemicals needed
Sprayed squeegee-off cleaner unto glass.

Applied glass cleaner liberally into circular motion

Did clean up stroke

Used dry, lint free cloth to wipe squeegee blade between

strokes and to
Wiped edges of window.

Cleaned squeegee blade/rubber with water after using.

Store in the storage room.

Comments/Suggestions:

Trainer: Date:

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Information Sheet 3.3-7
Cleaning Balconies

Learning Objectives: After reading the information sheet you must be able to:
1. Follow the procedure in cleaning balconies
2. Observe safety in doing the job.

1. Prepare all the materials in cleaning

2. Remove cobwebs from ceiling and walls.

3. Spray or dust grills with cleaner then wipe it dry.

4.Sweep or damp mop the floor

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SELF CHECK 3.3-7

Answer the question briefly

What is the procedure in cleaning balconies?

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Answer Key 3.3-7

4. Prepared materials and chemicals needed

5. Removed cobwebs from ceiling and walls.
6. Sprayed or dusted grills with cleaner then wipe it dry.
7. Swept or damped mop the floor.
8. Observed safety in performing the job.

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JOB SHEET 3.3-7
Title: Cleaning Balconies
Performance Objective: After reading the information sheet, you should be
able to follow the procedure in cleaning balconies and observe safety..
Supplies and Materials:, cleaning agents and chemicals, goggles and masks,
dusters, dust pans, garbage bags
Equipment : Trolley
Procedure:
6. Prepared materials and chemicals needed
7. Removed cobwebs from ceiling and walls.
8. Sprayed or dusted grills with cleaner then wipe it dry.
9. Swept or damped mop the floor.
10. Observed safety in performing the job.

Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
JOB SHEET 3.3-7

Trainee’ Name: Date:

CRITERIA YES NO
 Prepared materials and chemicals needed

 No cobwebs from ceiling and walls.

 Sprayed or dusted grills with cleaner then wipe it dry.

 Swept or damp mop the floor.

 Observed safety in performing the job.

Comments/Suggestions:

Trainer: Date:

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Information Sheet 3.3-8
Procedure in cleaning kitchen

Learning Objectives: After reading the information sheet you must be able to:
1. Follow the procedure in cleaning the kitchen
2. Observe safety in cleaning the kitchen.
PROCEDURE:
1. Prepare all materials needed for cleaning.

2. Refrigerate all the left over foods for cleaning conveniences.

3. Start cleaning from the kitchen cabinets, inside and outside.

4. Check ceiling and walls for cobwebs and remove them.

5. Clean all parts of kitchen equipment and appliances

from top, sides and front (ex. refrigerator).

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6. Dust and clean the range hood.

7. Clean backsplash and countertops. Scour rings.

8. Dust and clean mirrors and picture frames if any.

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9. Dust the doors, windows, frames and baseboards.

10. Reline the waste receptacles with plastic liners.

11. Dust and clean the fan and air conditioner vents as well as light
fixtures.

12. Do sweeping and damp mopping of floors

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Self Check 3.3-8
1. Identify at least five cleaning chemicals needed in cleaning
kitchen.
2. What will you do with left over foods in the kitchen?

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Answer Key 3.3-8

1. Sanitizer, glass cleaner, detergent, degreaser, metal polish, wood polish

2. Keep them in a covered container store it in the refrigerator

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JOB SHEET 3.3-8
Title: Cleaning Kitchen
Performance Objective: After reading the information sheet, you should be
able to follow the procedure in cleaning kitchen and observe safety..
Supplies and Materials:, cleaning agents and chemicals, goggles and masks,
dusters, dust pans, garbage bags, cobwebber,
Equipment : Trolley
Procedure:
1. Prepare materials and chemicals needed
2. Refrigerate all the left over foods for cleaning conveniences.
3. Start cleaning from the kitchen cabinets, inside and outside
4. Check ceiling and walls for cobwebs and remove them
5. Clean all parts of kitchen equipment and appliances from top, sides and
front (ex. refrigerator).
6. Dust and clean the range hood.
7. Clean backsplash and countertops. Scour rings.
8. Dust and clean mirrors and picture frames if any.
9. Dust the doors, windows, frames and baseboards.
10. Reline the waste receptacles with plastic liners.
11. Dust and clean the fan and air conditioner vents as well as light fixtures.
12. Do sweeping and damp mopping of floors.

Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
JOB SHEET 3.3-8

Trainee’s Name: Date:

CRITERIA YES NO
8. Prepared materials and chemicals needed
9. Refrigerated all the left over foods for cleaning conveniences.
10. Started cleaning from the kitchen cabinets, inside and
outside.
11. Checked ceiling and walls for cobwebs and remove them.
12. Cleaned all parts of kitchen equipment and appliances
from top, sides and front (ex. refrigerator).
13. Dusted and clean the range hood.

14. Cleaned backsplash and countertops. Scour rings.

15. Dusted and clean mirrors and picture frames if any.
16. Dusted the doors, windows, frames and baseboards.
17. Relined the waste receptacles with plastic liners.
18. Dusted and cleaned the fan and air conditioner vents as
well as light fixtures.
19. Does sweeping and damp mopping of floors.

Comments/Suggestions:

Trainer: Date:

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Information Sheet 3.3-9
Procedure in cleaning Function Room

Learning Objectives: After reading the information sheet you must be able to:
1. Follow the procedure in cleaning the function room
2. Observe safety in cleaning the function room.

1. Prepare all the materials needed in cleaning

2. Roll all table linens used during the function and put it in the linen
canvass and endorse it in the laundry.

3. Empty waste basket and reline with plastic linen.

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4. Put chairs in one corner.

5. Check ceiling and walls for cobwebs and remove them.

6. Dust and clean mirrors and picture frames if any.

7. Dust the doors, windows, frames and baseboards.

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8. Dust tables, furniture and fixtures, make them shine.

9. Damp mop or vacuum the floor if carpeted.

10. Return the chairs and tables in its position.

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Self Check 3.3-9

1. What are the steps in cleaning the function hall?

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Answer Key 3.3-9

1. Prepare materials and chemicals needed

2. Roll all table linens used during the function and put it in the linen
canvass and endorse it in the laundry.
3. Empty waste basket and reline with plastic linen.
4. Put chairs in one corner.
5. Check ceiling and walls for cobwebs and remove them
6. Dust and clean mirrors and picture frames if any.
7. Dust the doors, windows, frames and baseboards.
8. Dust tables, furniture and fixtures, make them shine.
9. Damp mop or vacuum the floor if carpeted.
10. Return the chairs and tables in its position.

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JOB SHEET 3.3-9
Title: Cleaning function room
Performance Objective: After reading the information sheet, you should be
able to follow the procedure in cleaning function room and observe safety.
Supplies and Materials:, cleaning agents and chemicals, goggles and masks,
dusters, dust pans, garbage bags, cobwebber,
Equipment : Cleaning Trolley, ladder, Electric Floor Polisher, Vacuum Cleaner
Procedure:
11. Prepare materials and chemicals needed
12. Roll all table linens used during the function and put it in the
linen canvass and endorse it in the laundry.
13. Empty waste basket and reline with plastic linen.
14. Put chairs in one corner.
15. Check ceiling and walls for cobwebs and remove them
16. Dust and clean mirrors and picture frames if any.
17. Dust the doors, windows, frames and baseboards.
18. Dust tables, furniture and fixtures, make them shine.
19. Damp mop or vacuum the floor if carpeted.
20. Return the chairs and tables in its position.

Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
JOB SHEET 3.3-9

Trainee’s Name: Date:

CRITERIA YES NO
Prepared materials and chemicals needed (According the
standard)
Rolled all table linens used during the function and put it in
the linen canvass and endorse it in the laundry.

Emptied waste basket and reline with plastic linen.

Put chairs in one corner.

Checked ceiling and walls for cobwebs and remove them

Dusted and clean mirrors and picture frames if any.

Dusted the doors, windows, frames and baseboards.

Dusted tables, furniture and fixtures, make them shine.

Damped mop or vacuumed the floor if carpeted.

Returned the chairs and tables in its position.

Comments/Suggestions:

Trainer: Date:

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LEARNING OUTCOME # 4 DISPOSE GARBAGE AND USED CHEMICALS
PROPERLY

CONTENTS:
1. Proper disposal of used chemicals in accordance with
manufacturer’s instructions and safety and environmental legislation
requirements.
2. Procedure in garbage disposal in accordance with
establishment standards
ASSESSMENT CRITERIA:
1. Garbage and used chemicals are disposed of in accordance with hygiene,
safety and environmental legislation requirements.

CONDITONS:
Student/ trainee must be provided with the following:
1.Tools
garbage receptacles
garbage bin/ trash can
2. Materials/ Supplies
manuals and brochures
garbage bags
safety and environment legislation policies

ASSESSMENT METHODS:
 Observation
 Interview
 Written examination
 Demonstration of practical skills

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Learning Experiences

Learning Outcome 4: DISPOSE GARBAGE AND USED CHEMICALS PROPERLY

Learning Activities Special Instructions

 Read information sheets on Read and understand information sheet
on proper disposal of used chemicals.
Proper disposal of used chemicals 3.4-1
3.4-1

 Answer self-check 3.4-1 Compare answer using the answer key

 Perform task sheet3.4-1 Evaluate your own work using the
performance criteria 3.4-1

Keep a copy of your work for the next

activities
Read and understand information sheet
 Read the information sheets
on proper disposal of garbage. 3.4-2
Proper disposal of garbage 3.4-2
Compare your answer to the answer
 Answer Self Check3.4-2
key3.4-2
 Perform task sheet3.4-2 Evaluate your own work using the
performance criteria 3.4-1

Keep a copy of your work for the next

activities

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Information Sheet 3.4-1
Proper disposal of used chemicals

Learning Objectives: After reading the information sheet you must be able to:
1. Follow proper disposal of used chemicals.
2. Observe safety in disposing chemicals.

Disposing of chemicals and containers

When disposing of chemicals and containers:

 Check the label for advice on disposal of chemicals or containers.

 Triple rinse empty containers to remove all traces of the chemical.
 Uncap, puncture and crush all rinsed containers. Do not burn
containers.
 Ask your local government authority about collection requirements.

The chosen disposal site should:

 Be sited to avoid seepage and run off which may contaminate other
areas.
 Have a minimum depth of at least half a metre and a maximum
depth of one metre.
 Be in an area where there is no danger of contaminating dwellings,
underground water, surface water, crops or livestock.
 Be level, preferably with a clay liner and have lime spread across the
bottom.
 Have a heavy duty plastic pit liner which may be used where there is
risk that chemicals may leach from the immediate area of the pit.

Drums, other packages and containers marked 'returnable' should be

returned to the supplier.

SAFE USE AND DISPOSAL OF HOUSEHOLDCHEMICALS

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Household chemical products must be used according to directions and
they must also be disposed of safely. Safe disposal of householdchemicals means
that they are disposed of in a way that will not:

• harm people.
• harm the environment.

Most household wastes are safe, can be disposed of safely and most are
intended to go down the drain in normal use. The best way to dispose of most
household chemical products is to use as much of the product as possible. If
some remains, dilute with water and flush down the drain.

Household chemical products should NOT be mixed, so do not put more

than one product down the drain at a time. Hazardous waste products include
acids, paints, poisons and solvents. Buy only what you need and use and reuse as
much as possible. Allow liquid wastes to dry out whenever possible. Leave paint
can lids open to dry leftover paint, then put the cans in the trash. NEVER dispose
of hazardous wastes down the sink drain or into the sewer system. Do not burn or
dump any hazardous wastes on the ground, as waste that is dumped on the
ground or into a drain eventually flows to surface and ground water sources where
it can pollute drinking water. Burning some waste products can release toxic
fumes or gases into the air.
Follow these suggested guidelines for disposing of products safely:
1. Acids and caustic products. Acids and caustics are found in some cleaning
products like drain openers. Use these materials completely according to
label directions. These products are usable even when a few years old.

2. Aerosols. Empty aerosol containers completely before disposing with other

trash to prevent an explosion hazard.

3. Antifreeze. Store out of reach of animals and children, as they are attracted
to the sweet taste of anti-freeze. Don’t pour used antifreeze on the ground—
dilute it thoroughly with water and pour down the drain.

4. Bleach. Try to use up the entire product. NEVER mix chlorine bleach with
ammonia or acidic products such as drain, toilet bowl, or metal cleaners, as
toxic fumes (strong enough to be fatal) will result.

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2. Cleaners and polishes. Cleaners and polishes (rug, floor, and oven cleaners
and furniture polish) should be used completely whenever possible. Seal
empty containers and dispose of them with the rest of your
garbage.Disinfectants. Use the products completely according to label
instructions and with caution.

3. Gasoline. Avoid buying more than you can use at one time. Use completely
by mixing old gasoline with fresh gasoline. Store in an approved container in
a cool, dry place.

4. Insecticides. Use insecticides completely according to label directions. If

you can’t use the material, save to dispose of on a hazardous collection day
in your community. NEVER reuse the containers. Dispose of excess
according to label directions.

5. Paint. If possible use the product completely or mix with other paints to
use. Allow any remaining paint to dry out and harden. Once the paint is
solid, put it in the trash.

6. Solvent. Clean used solvents (paint thinner, turpentine, varnish) by

allowing the paint or direct particles to settle out in a container. Drain off
the clear liquid for re-use. Do not dump remaining material onto soil or
down sewers, drains or the toilet.

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Self Check 3.4-1
Answer the following:

1. How do you dispose the following chemicals?

a. Solvent
b. Paint
c. Insecticides
d. Gasoline

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Answer Key 3.4-1

a. Solvent. Clean used solvents (paint thinner, turpentine, varnish) by

allowing the paint or direct particles to settle out in a container. Drain
off the clear liquid for re-use. Do not dump remaining material onto
soil or down sewers, drains or the toilet.
b. Paint. If possible use the product completely or mix with other paints
to use. Allow any remaining paint to dry out and harden. Once the
paint is solid, put it in the trash.
c. Insecticides. Use insecticides completely according to label directions.
If you can’t use the material, save to dispose of on a hazardous
collection day in your community.
d. Gasoline. Avoid buying more than you can use at one time. Use
completely by mixing old gasoline with fresh gasoline. Store in an
approved container in a cool, dry place.

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TASK SHEET 3.4-1
Title: Proper Disposal of Used Chemicals
Performance Objective: After reading the information sheet, you should be
able to follow the proper disposal of used chemicals and observe safety in
handling used chemicals.
Supplies and Materials: Proper PPE, garbage bags, garbage liners
Equipment : Cleaning Trolley,
Procedure:
1. Check the label for advice on disposal of chemicals or containers.
2. Triple rinse empty containers to remove all traces of the chemical.
3. Uncap, puncture and crush all rinsed containers.
4. Do not burn containers.
5. Drums, other packages and containers marked 'returnable' should be
returned to the supplier.
6. Use Proper PPE when disposing used chemicals

Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
TASK SHEET 3.4-1

Trainee’s Name: Date:

CRITERIA YES NO
Checked the label for advice on disposal of chemicals or
containers.
Triple rinsed empty containers to remove all traces of the
chemical.
Uncapped, punctured and crushed all rinsed containers.

Do not burn containers.

Drums, other packages and containers marked 'returnable'
was returned to the supplier
Do not mixed chemicals with other acid chemicals

Comments/Suggestions:

Trainer: Date:

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Information Sheet 3.4-2
Proper disposal of Garbage

Learning Objectives: After reading the information sheet you must be able to:
1. Follow the procedure in disposing garbage
2. Observe safety in disposing garbage.

Garbage used to be that material you put on the curb and had done with.
Today, environmental concerns and lack of landfill space have made us reassess
the stuff we toss. Although recycling and other strategies may cost a little more in
time and effort, the rewards are measured in conservation of natural resources
and limiting the release of toxic substances into the environment. With more and
more articles being made of synthetic materials, "taking out the garbage" is no
longer a simple matter.
We never realize how simple practices at home can go a long way in securing
a clean and green environment for us. Proper disposal of domestic garbage with
segregation of recyclable waste is one such practice which if put into practice in
our daily life can really work wonders.
Instructions
All you need is three dustbins instead of one. One for your usual day to day
waste or the so called “biodegradable” waste, two for the “non-biodegradable
waste, three for recyclable waste, Following this practice you would also get to
know how much of plastic you use and you can try to reduce the usage of plastics.
Here are some tips to do so.

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1. Bin 1, for Biodegradable waste, leftover foods, vegetable peels and other
biodegradable waste that can be use to compost fertilizer for vegetable
garden. Composting provides soil conditioner and amendments that reduce
the need for chemical fertilizers.

2. Bin 2 for non-biodegradable waste. All waste that cannot be broken down
by other living organisms like broken glass, plastics, candy wrapper, etc.

20.

3. Bin 3 for recyclables, plastics and other recyclable waste separately (plastic
bags, wrappers, empty milk packets, Paper waste etc.) and either pass them
to recycling units or give them to garbage collectors. Now a day we get
everything wrapped in plastic wrappers right from fruits and vegetables, so
it’s a good habit to collect these wrappers separately after using the
contents.

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4. Some of these wastes are also classified as hazardous wastes. Are those
that are potentially dangerous and can cause diseases, fire, etc. The
hazardous wastes include toxic wastes. Toxic wastes are those that are
poisonous in nature. These are Hazardous wastes that need another bin.

21.

5. Sell your stuff. Toys, appliances, household items and furniture all change
hands at these spring rituals, providing an outing as well as an opportunity
to pick up needed items at reasonable prices. Antiques dealers and parts
dealers prowl them, and as technology becomes ever-more disposable,
hobbyists who disassemble televisions and computers and reclaim precious
metals offer to take them off people's hands. The hobbyists make enough to
support their hobby and the seller saves a fee at the recycling center.

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6. Award your garbage to private or public trash collectors as a last resort, not
a first choice. It's not that they don't need the business; it's just that they're
running out of landfill. And there are just so many things that can be
reused, adapted, composted or recycled. After reducing, selling off and re-
purposing as much as possible, you'll still have garbage. Check to see where
your trash is being dumped. Some landfills are used to produce methane
gas and other bio fuels. Many pick-up services run recycling businesses on
the side and manage their own landfills. Find out if your city's "bulk waste"
and "compost" drop off sites recycle cooperatively with a local scavenger
service. Reward companies that perform "best practice" business with your
patronage.

7. Segregated garbage according to garbage bin

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Self Check 3.4-2

1. What is your basis in segregating garbage?

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Answer Key 3.4-2

1. Segregate garbage by according to garbage bin

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TASK SHEET 3.4-2
Title: Garbage Disposal
Performance Objective: After reading the information sheet, you should be
able to follow the procedure in disposing garbage and observing safety in
disposing garbage.
Supplies and Materials:, garbage receptacles, garbage bag, manuals and
brochures
Equipment : none
Procedure:
1. Segregate garbage according to garbage bin
2. Put hazardous wastes properly in designated bin
3. Label kinds of wastes when awarding the garbage to garbage collector.

Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
TASK SHEET 3.4-2

Trainee’s Name: Date:

CRITERIA YES NO
Hazardous wastes are properly put in designated bin
Properly labeled kinds of wastes when awarding the garbage
to garbage collector.
Segregated garbage according to garbage bin

Comments/Suggestions:

Trainer; Date:

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CONTENTS:
1. Procedures in cleaning public bathrooms
2. Procedures in Cleaning public areas (internal and external), private lounge areas
and balconies
3. Procedure in cleaning function rooms
4. Procedure in cleaning kitchen
5. Cleaning storage areas

ASSESSMENT CRITERIA:
1. Wet and dry areas cleaned in accordance with establishment standard
operating procedure.
2. Cleaning agents or chemicals are selected and applied for specific areas in
accordance with manufacturer’s recommendations, safety procedures and
establishment policies and procedures.
3. Work area is barricaded or warning signs are placed, as appropriate, to reduce risk to
colleagues and customers
CONDITION:
Student/ trainee must be provided with the following:

Tools Materials/ Supplies

Waterproof clothing and Operating manuals and
footwear brochures
Jackets Goggles and masks
Apron Dusters
Mops, brooms, brushes Dust pans
Overalls Garbage bags
Pans Disinfectants
Garbage receptacles Cleaning agents
Buckets Detergents
Headwear Deodorizers
Signs and advisories Furniture and fixture
cleaners/ polishers
Squeegees General spot cleaning
agent
Glass cleaners

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Deodorizers
ASSESSMENT METHODS:
 Observation
 Interview
 Written examination(optional)
 Demonstration of practical skills

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LEARNING EXPERIENCES

Learning Outcome5: CLEAN WET AND DRY AREAS

Learning Activities Special Instructions

1. Read the information on proper Read and understand the information

cleaning in carpeted stairs 5.1-1 sheets 5.5-1

Compare answer using the answer key.

2. Answer self check 5.1.1

3. Perform task sheet 5.5-1 Evaluate your own work using the
performance criteria5.5-1

Keep a copy of your work for the next

activities

4. Read the information on proper Read and understand the information

cleaning in wooden stairs 5.1-2 sheets 5.5-2

Compare answer using the answer key.

5. Answer self check 5.1.2

6. Perform job sheet 5.5-2 Evaluate your own work using the
performance criteria 5.5-2
Keep a copy of your work for the next
activities

7. Read the information sheet on the Read and understand the information
procedure in cleaning storage sheets 5.5-3
room 5.5-3
Compare answer using the answer key.
8. Answer self check 5.1.3

9. Perform job sheet 5.5-3 Evaluate your own work using the
performance criteria5.5-3

Keep a copy of your work for the next

activities

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10. Read the information sheet Read and understand the information
on cleaning laundry room5.5 -4 sheets 5.5-4

Compare answer using the answer key.

11. Answer self check 5.1.4

12. Perform job sheet 5.5 -4 Evaluate your own work using the
performance criteria 5.5-4
Keep a copy of your work for the next
activities

13. Read the information sheet Read and understand the information
on cleaning the pool 5.5-5 sheets 5.5-5

Compare answer using the answer key.

14. Answer self check 5.1.5

15. Perform job sheet 5.5 -5 Evaluate your own work using the
performance criteria 5.5-5

Keep a copy of your work for the next

activities

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Information Sheet 3.5-1
Proper Cleaning in Carpeted Stairs

Learning Objectives: After reading the information sheet you must be able to:
1. Follow the procedure in vacuuming carpeted stairs
2. Observe safety in vacuuming carpeted stairs.

Procedures

1. Locate an electrical outlet close to the stairwell, preferably somewhere at the

top. It's okay to use an extension cord if your vacuum's cord won't reach
from the outlet, but make sure the extension cord is heavy-duty extension
and the outlet is grounded.

2. Attach the smallest nozzle to the canister hose. This attachment is usually
straight with an angled tip to easily get into corners and crevices. Your
vacuum may also have come with a special attachment specially for cleaning
stairs. If so, attach that now. If not, you may be able to purchase it as a
add-on attachment. Check with your vacuum cleaners manufacturer to see
what stores may carry it.

3. Begin at the top stair and clean the corners and edges. Wedge the nozzle
into the corners and drag from the back edge of the corner to the front of the
stair. Then, start in the corner and clean from corner to corner against the
back edge of the stair.

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4. Work your way down the stairs. When you get to the bottom of the stairs,
remove the small nozzle and replace it with the regular beater-brush
attachment.

5. Vacuum your way back up the stairs, first running the wide attachment
across the width and length of each stair. Then turn the attachment so it is
facing outward and vacuum the vertical panel between each stair. Continue
this process until you are back at the top of the stairs.

6. Bring your upright vacuum cleaner to the top of the stairs and plug it in. If
your machine has an adjustable setting, change it to "rug" and adjust for
the carpet pile.

7. Attach the hose attachment (if the vacuum has one) and put the base of the
vacuum on the second stair from the top. As you vacuum you will continue
to place the upright on the stair directly beneath the one you are cleaning. It
helps to keep both you and the vacuum more easily balanced.

8. Use the hose attachment and its smallest nozzle to vacuum the stairs as you
would with a canister vacuum. If your machine doesn't have a hose
attachment, then you will need to use the base to clean the stairs.

9. Place the base in the corner of the stair with the base facing away from you
while you are standing on the stair below the one you're cleaning. Drag the
base directly toward you, from the back of the stair to the front. Repeat this
all along the length of each stair, making your way down to the bottom of
the staircase.

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Self Check 3.5-1

1. How do you vacuum carpeted stairs?

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Answer Key 3.5-1

1. Vacuumed Corners and edges of the stairs

2. Operate properly the vacuum cleaner (Follow the operation of vacuum
cleaner)
3. Use the appropriate nozzle of vacuum cleaner to clean the stairs
4. Observe safety and precautions in cleaning carpeted stairs.

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JOB SHEET 3.5-1
Title: Procedure in cleaning carpeted stairs
Performance Objective: After reading the information sheet, you should be
able to follow the procedure in cleaning carpeted stairs and observe safety in
performing the task.
Supplies and Materials: lint clothes
Equipment : vacuum cleaners
Procedure:
5. Vacuumed Corners and edges of the stairs
6. Operate properly the vacuum cleaner (Follow the operation of
vacuum cleaner)
7. Use the appropriate nozzle of vacuum cleaner to clean the stairs
8. Observe safety and precautions in cleaning carpeted stairs.
Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
JOB SHEET 3.5-1

Trainee’s Name: Date:

CRITERIA YES NO
Operated properly the vacuum cleaner
Used appropriate nozzle of vacuum cleaner

Observed safety and precautions in cleaning carpeted

stairs.
Corners and edges of the stairs are properly vacuumed

Comments/Suggestions:

Trainer: - Date:

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Information Sheet 3.5-2
Cleaning in Wooden Stairs

Learning Objectives: After reading the information sheet you must be able to:
1. Follow the procedure in cleaning wooden stairs
2. Observe safety in cleaning wooden stairs.

Procedure:

1. Start at the top of the stairs. You will be working your way down from
the top step.

2. Sweep off the steps with a broom.

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3. Determine the type of sealant that is on the wood stairs

4. Wipe this solution on the wood with a terry cloth or a micro-fiber

covered mop.

5. Wipe it with cloth to make it shine.

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Self Check 3.5-2
What is the correct procedure in cleaning wooden stairs?

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Answer Key 3.5-2
1. Sweep the stairs before applying wood sealant
2. Apply Wood solution
3. Wipe the wood with terry cloth
4. Observe safety and precautions in cleaning wooden stairs

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TASK SHEET 3.5-2
Title: Cleaning wooden stairs
Performance Objective: After reading the information sheet, you should be
able to follow the procedure in cleaning wooden stairs and observesafety in
performing the task.
Supplies and Materials:, Broom, vacuum or duster, Cleaning solution that is
suggested for your wood's finish, micro-fiber covered mop or terry cloth
Equipment : cleaning trolley
Procedure:
1. Sweep the stairs before applying wood sealant
2. Apply Wood solution
3. Wipe the wood with terry cloth
4. Observe safety and precautions in cleaning wooden stairs
Assessment Method: Demonstration

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TASK SHEET 3.5-2

Trainee’s Name: Date:

CRITERIA YES NO
Swept it off the stairs before applying wood sealant
Wood solution is applied correctly

Stairs are evenly shine

Observed safety and precautions in cleaning wooden stairs.

Comments/Suggestions:

Trainer: Date:

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Information Sheet 3.5-3
Cleaning in Storage Room

Learning Objectives: After reading the information sheet you must be able to:
1. Follow the procedure in Storage room
2. Observe safety in cleaning storage room

Procedure:

1. Remove all your equipment from your storage area. If you are stacking it
nearby----makes sure it is out of the way of any potential dust from sweeping
or draining water from mopping.

2. Clean inside and outside of the cabinets, make sure that the chemicals are
tightly closed, wiped with damp cloth, and arrange the bottles of chemicals
accordingly.

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3. Use a broom to clean out the corners near the ceiling and any cobwebs
attached to the upper parts of shelves or doors. Use a clean rag to dust
shelves, starting with the highest shelf and working your way down. Sweep
the floor, and use a dust pan to move the debris to a garbage bag.

4. Fill a bucket with water and add one-quarter cup of bleach for every gallon
of water that you use. Dip a rag in the bucket and wipe the shelves and walls
down. Then mop the floor. Let the entire storage area dry.

6. Return the equipment inside the storage room.

7. Observe safety in cleaning storage room.

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Self Check 3.5-3
1. What is the first step in cleaning the storage room?

2. What particular solution is use to mop floors and walls?

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Answer Key 3.5-3

1. Remove all your equipment from your storage area.

2. Add one-quarter cup of bleach for every gallon of water

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JOB SHEET 3.5-3

Performance Objective: After reading the information sheet, you should be

able to follow the procedure in cleaning storage room and observe safety.
Supplies and Materials
Broom
Dust pan
Garbage bag
Mop
Bucket
Rubber gloves
Bleach
Clean rags
Equipment : vacuum cleaner
Procedure:
1. Remove all your equipment from your storage area
2. Clean inside and outside of the cabinets
3. Clean the corners near the ceiling, remove cobwebs attached to the upper
part of shelves or door.
4. Wipe the shelves beginning at the upper part
5. Arrange the chemicals according to use, check the bottles if they are tightly
closed.
6. Sweep or mop the floor. Vacuum Floor if necessary
7. Return the equipment inside
8. Observe safety.
Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
JOB SHEET 3.5-3
Trainee’s Name: Date:

CRITERIA YES NO
Ceiling and walls are free from cobwebs
Cabinets are cleaned well, no spills of chemicals

Properly arranged the chemicals in the cabinets

Waste basket are emptied and relined

Damped mop/vacuumed the floor.

Observed safety in performing the task.

Comments/Suggestions:

Trainer; Date:

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Information Sheet 3.5-4
Pool Cleaning Procedures

Learning Objective: After reading the INFORMATION SHEET, you must be able
to;
Follow the procedure in cleaning the pool.

Pool cleaning procedures depend on several factors: how the pool is designed,
what tools are being used and how dirty the pool is. To prevent having to consult a
professional, it is best to try and clean your pool on a weekly basis. Make a habit of
checking your water chemistry, as well as your motors at the same time.
Pool Cover Debris
1. Brush the leaves off the swimming pool cover to reduce the debris that gets into
the pool. Sweeping away any matter on the surrounding deck, as well as placing all
your waste into a plastic bag, will cut down on the time it takes to clean the actual
pool.
Skimming
2. Get leaves off the top of the swimming pool and any other floating matter. You
may use your hands to do this or a leaf swimmer, which is useful for large debris. As
with cleaning the cover, it is a preventative measure that reduces the amount of
debris found on the pool floor.
Brushing Walls
3. This step deals with matter such as oils and scum on the walls. It is important
to do this weekly so that your pool doesn't have build up, which is hard to remove.
Use a stiff brush for concrete or softer one for vinyl. Be careful not to ruin your grout
if you have tiles. Chemicals and pumice stone may be used in difficult spots. Areas
like the steps and the water line may need particular attention. The steps tend to be
forgotten and hard to reach, and the water line is usually where oils and other matter
settle. Start on the shallow end going towards the deep end, and try to move debris
toward the filter. Brush the tile or concrete and wait for a couple of hours to a day to
let the debris settle before vacuuming.
Skimmer basket
4. Before you vacuum, make sure you clean the lint and hair off the skimmer
basket. This will make the pool's circulatory system more efficient. Check all the other
strainer baskets like the pump and the heaters.
Vacuuming
5. There are a variety of vacuums on the market for pool cleaning, but generally
vacuuming goes from one end of the pool to the other in overlapping lines. Move the
vacuum slowly, particularly in a dirty pool, so that you don't disturb the dust at the
bottom. The vacuum filter may need to be cleaned out after each session.
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Self Check 3.5-4

What are the steps in cleaning the pool?

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Answer Key 3.5-4

1. Pool Cover Debris

2. Skimming
3. Brushing Walls
4. Skimmer basket
5. Vacuuming

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JOB SHEET 3.5-4
Title: Cleaning the pool
Performance Objective: After reading the information sheet, you should be
able to follow the procedure in cleaning the pool and observe safety in
performing the task.
Supplies and Materials:,
Brush
Garbage bag
Rubber gloves

Equipment : hydrovacuum
Procedure:
1. Sweep the surrounding deck
2. Place waste into a plastic bag
3. Get leaves off the top of the swimming pool and any other floating matter
4. Brush the walls of the pool
5. clean the lint and hair off the skimmer basket
6. Vacuum the pool with hydrovac
7. Observe safety in cleaning the pool.
Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
JOB SHEET 3.5-4

Trainee’s Name: Date:

CRITERIA YES NO
 Swept the surrounding deck
 Put waste into a plastic bag

 No leaves and other floating matter


 Walls and floors are clean

 cleaned the lint and hair off the skimmer basket

 Vacuumed the pool with hydrovac cleaner

 Observed safety in cleaning the pool.

Comments/ Suggestions:

Trainer: Date:

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Information Sheet 3.5-5
Cleaning Laundry Room

Learning Objectives: After reading the INFORMATION SHEET, YOU MUST be

able to:
1. Follow the procedure in cleaning laundry room.

PROCEDURE:

1. Catch up the laundry. Get all the clean clothes put away. Wash dirty
clothes that are in the laundry room and put those away, too. After that, if
the laundry room itself is your target, bring in only one load at a time from
other rooms.

2. If you store cleaning supplies in the laundry room, dispose safely of

any hopelessly outdated stuff, especially if you don't use it anymore or
the container appears to be in danger of spilling its contents. If you
need to dispose of household chemicals, contact your municipality about
proper disposal.

23. 3. Organize what remains. Place it in shelves, cabinets, or bins so that the
items you use most are close at hand. If possible, clear the tops of the
washer and dryer and any work surfaces.

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4. Dust the walls and cabinets. Lint buildup in a laundry room can make for
a lot of dust on the walls. A long-handled duster or dust mop will make this
a quicker job.

5. Wipe off the outsides of your washer and dryer. Use a mild, diluted spray
cleaner and a rag.

6. Clean any counter tops and wipe out the laundry sink. Laundry sinks
often end up getting the messy jobs, like cleaning paint brushes or muddy
shoes, so yours might not ever gleam. Just clean the worst of it and move
on.

7. Clean out your dryer vent about once a year. While it's not a visible mess,
it does pose a fire hazard and reduce the efficiency of your dryer. A clogged
vent can also contribute to dust in your home.

8. Sweep and mop the floor, and shake or hose out any scatter rugs or mats.

9. If you have hard water, try running a wash load with vinegar in it
periodically. The acid will help to dissolve the minerals. You can even add it
to the rinse cycle with your clothes, and no, your clothes will not reek of
vinegar when they are dry.

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Self Check 3.5-5

1. State the steps in cleaning the laundry area.

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Answer Key 3.5-5

1. Catch up the laundry.

2. If you store cleaning supplies in the laundry room, dispose safely of
any hopelessly outdated stuff
3. Organize what remains.
4. Dust the walls and cabinets.
5. Wipe off the outsides of your washer and dryer.
6. Clean any counter tops and wipe out the laundry sink.
7. Clean out your dryer vent about once a year.
8. Sweep and mop the floor
9. If you have hard water

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JOB SHEET 3.5-5
Title: Cleaning The Laundry Area
Performance Objective: After reading the information sheet, you should be
able to follow the procedure in cleaning the laundry and observe safety in
performing the task.
Supplies and Materials:,
Soft broom
Hard broom
Dust pan
Lint cloth
rags
Equipment : Vacuum cleaner
Procedure:
1. Prepare the tools, materials and equipment in cleaning
2. Enter to the laundry room
3. Catch up the laundry – load one at a time the laundry in the
washing machine, put all away from the laundry room
4. Remove chemical containers that empty, arrange in the cabinet
those remains.
5. Dust top of the washers/dyers
6. Dust the walls and cabinets
7. Wipe off the outsides of your washer and dryer
8. Wipe off the outsides of your washer and dryer
9. Wipe off the outsides of your washer and dryer
10. Clean out your dryer vent about once a year.
11. Sweep and mop the floor


Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
JOB SHEET 3.5-5

Trainee’ Name: Date:

CRITERIA YES NO
 Tools, materials and equipment in cleaning
are properly prepared

 Laundered clothes are put away from the laundry room

 Chemicals are arranged properly in the cabinets


 Dusted/wiped the walls and cabinets, washers/dyers

 Cleaned out dryer vent

 Swept and dammed mop the floor


Comments/Suggestions:

Trainer: Date:

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CHEMICALS
CONTENTS:
1. Procedure in wiping down and cleaning of cleaning equipment, tools and
materials
2. Procedure in washing and rinsing equipment and tools
3. Procedure in drying out and sanitizing cleaning equipment, tools and
materials.
4. Procedure in dismantling and re-assembling cleaning equipment in
accordance with manufacturer’s instruction.
5. Routine maintenance and preventive maintenance programs in accordance
with safety and security procedures and establishment operations
ASSESSMENT CRITERIA:
1. Equipment are cleaned after use in accordance with
enterprise requirements and manufacturer’s instructions.
2. Routine maintenance is carried out or arranged in accordance
with enterprise procedures
3. Faults are identified and reported in accordance with
establishment procedures
4. Equipment are stored in the designated area and in a condition ready
for re-use.
5. Chemicals are stored in accordance with health and safety requirements

CONDITIONS
Trainees must be provided with the following:
1. Tools 2. Equipment:
Waterproof clothing and footwear Vacuum cleaners
Jackets Polisher/
scrubbers
Apron Carpet sweepers
Mops, brooms, brushes
Overalls 3. Materials/ Supplies
Pans Operating manuals and brochures
Garbage receptacles Goggles and masks
Buckets Dusters
Headwear Dust pans
Signs and advisories Garbage bags
Squeegees Disinfectants

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3 Materials
Cleaning agents
Detergents
Deodorizers
Furniture and fixture cleaners/ polishers
General spot cleaning agent
Glass cleaners
Deodorizers

ASSESSMENT METHODS:
 Observation
 Interview
 Written examination
 Demonstration of practical skills

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LEARNING EXPERIENCES

Learning Outcome 6: MAINTAIN AND STORE CLEANING EQUIPMENT, TOOLS,

MATERIALS AND CHEMICALS

Learning Activities Special Instructions

1. Read the information 5.6-1 If you have some problem on the
content of the information sheet, don’t
Procedure in dismantling, re- hesitate to approach your trainer.
assembling and cleaning the If you feel that you are now
vacuum cleaner knowledgeable on the content of the
information sheet, you can now answer
self check provided in the module.
2. Answer self- check 5.6-1 Compare answer with the answer key

3. Perform task sheet 5.6-1 Evaluate your own work using the
performance criteria
Keep a copy of your work for the next
activities

4. Read the information on 5.6-2 If you have some problem on the

on How to clean floor polisher content of the information sheet, don’t
machine hesitate to approach your trainer.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self check provided in the module.
Compare answer with the answer key
5. Answer self check 5.6.2

6. Perform job sheet 5.6-2 Evaluate your own work using the
performance criteria 5.5-2
Keep a copy of your work for the next
activities

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If you have some problem on the
7. Read the information content of the information sheet, don’t
sheet 5.6-3 0n Cleaning hesitate to approach your trainer.
tools and materials
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self check provided in the module.
Compare answer with the answer key
8. Answer self check 5.6-3

9. Perform job sheet 5.6-3 Evaluate your own work using the
performance criteria5.5-3
Keep a copy of your work for the next
activities
If you have some problem on the
10. Read the information sheet content of the information sheet, don’t
5.6-4 on maintenance and hesitate to approach your trainer.
preventive maintenance
program If you feel that you are now
knowledgeable on the content of the
information sheet, you can now answer
self check provided in the module.
Compare answer with the answer key
11. Answer self check 5.6-4

12. Perform job sheet 5.6-4 Evaluate your own work using the
performance criteria5.5-3
Keep a copy of your work for the next
activities

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13. Read the information sheet Read information sheets. After reading
on cleaning laundry room 5.5 the learner is encourage to perform task
-4 sheet

14. Perform job sheet 5.5 -4 Evaluate your own work using the
performance criteria 5.5-4

Keep a copy of your work for the next

activities

15. Read the information sheet Read information sheets. After reading
on cleaning the pool 5.5-5 the learner is encourage to perform task
sheet

16. Perform job sheet 5.5 -5 Evaluate your own work using the
performance criteria 5.5-5

Keep a copy of your work for the next

activities

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Information Sheet 3.6-1
Cleaning the Vacuum Cleaner

Learning Objectives: After reading the information sheet you must be able to:
1. Follow the procedure in dismantling the vacuum cleaner
2. Follow the procedure in cleaning the machine
3. Observe safety in cleaning vacuum cleaner.
A. Dismantling the vacuum cleaner after using
a. Switch off the machine b. Unplug the machine c. Disassemble the parts

e. Dispose garbage or water in the tank.

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Wipe the tank with damp cloth, hand wash the filter bag with water and detergent,
and then hang it dry.
How to Clean Nozzles

Over time, calcium, lime and hard water buildup on the nozzle of a water hose can
decrease its performance. Cleaning a water hose nozzle is an easy process that
can ensure its most efficient use. Cleaning nozzles can be done safely to ensure
there is no risk to the environment---or to your own health.

1. Fill the bucket with an equal solution of vinegar and hot water. Heat the water
for five to 10 minutes on the stove. Ensure the water is not boiling.

2. Unscrew the nozzles from the water hose. Loosen the nozzle from the hose
gently to prevent cracking and bending of the nozzle and the washer that holds
the nozzle in place.

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3. Soak the nozzle in the mixture of vinegar and water for 10 minutes. Soaking the
nozzle loosens caked-on hard water and calcium buildup from inside the nozzle.

4. Remove the nozzle from the bucket. Wipe away any excess vinegar and water
from the surface of the nozzle.
5. Dry the nozzle with a washcloth or place it in the sun so that it can dry for five
to 10 minutes. Drying the nozzle allows for easy attachment when you re-attach
the nozzle to the water hose.

6. Re-attach the nozzle carefully to avoid bending and cracking the nozzle. Firmly
tighten the nozzle to prevent leaks when using the water hose.
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Self Check 3.6-1

a. How do you dismantle/assemble vacuum cleaner?

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Answer Key 3.6-1

1. Follow manufacturer’s manual.

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JOB SHEET 3.6-1
Title: Cleaning the Vacuum Cleaner
Performance Objective: After reading the information sheet, you should be able
to follow the procedure in dismantling, re-assembling and cleaning the vacuum
cleaner and observe safety in performing the task.
Supplies and Materials:
Rubber gloves
Damp cloth
Detergent soap

Equipment : Wet and dry vacuum cleaner

Procedure:
1. Switch off the machine
2. Unplug the machine
3. Disassemble the parts
4. Dispose garbage or water in the tank.
5. Clean the nozzle (Follow the procedure in cleaning the nozzles)
a. Fill the bucket with an equal solution of vinegar and hot (not
boiling) water
b. Unscrew the nozzles from the water hose
c. Soak the nozzle in the mixture of vinegar and water for 10 minutes
d. Remove the nozzle from the bucket
e. the nozzle with a washcloth or place it in the sun so that it can dry
for 5 to 10 minutes
f. Re-attach the nozzle carefully to avoid bending and cracking the
nozzle
6. Assemble the vacuum cleaner then return to storage room.
7. Observe proper safety in cleaning the machine (Vacuum Cleaner)
Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
JOB SHEET 3.6-1

Trainee’s Name: Date:

CRITERIA YES NO
Switched off the machine

Unplugged the machine

Parts of the machine was properly disassembled


Garbage or water in the tank are properly disposed.

Nozzle are cleaned and dried (Follow the procedure in

cleaning the nozzles)

Assembled the vacuum cleaner then returned to storage

room.
Observed safety in maintaining the vacuum cleaner

Comments/Suggestions:

Trainer: Date:

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Information Sheet 3.6-2
Dismantling and Cleaning the Electric Floor Polisher

Learning Objectives: After reading the information sheet you must be able to:
1. Follow the procedure in dismantling the floor polisher
2. Follow the procedure in cleaning the machine
3. Observe safety in cleaning floor polisher.

Disassemble the floor polisher machine

a. Unplug the machine

b. Tilt the machine backward until handle rests on the floor. Twist Brush
counter clockwise direction until brush bracket openings are in line with
brush adaptor lugs. Then pull in outside direction the brush.

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How to Clean a Floor Polisher Machine
Keeping a clean work site starts before the cleaning crew enters the building. By
keeping the floor polisher clean, worn parts will present themselves before they
break down, causing lost time on a job. Elegant Cleaning Services, of Nutley, N.J.,
offers steps to keep a two-speed floor polisher clean

Procedure:

1. Mix some all-purpose cleaner as per the manufacturer's specifications.

After dipping a rag into the mixture, tightly wring it out. (You can use
detergent soap)

2. Wipe down the handles, pipe and base of the machine. Dry and buff with
additional rags.

3. Mix some floor stripper as per the manufacturer's specifications. Dip a rag
into the mixture and tightly wring it out.

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4. Wrap the unplugged electrical wire with the rag dipped in the floor stripper.
Pull the wire through to remove any sticky floor finish that is building up on
the wire.

5. Wipe down the bottom portion of the machine and the bumper with the floor
stripper rag; this section also builds up a sticky residue from floor finish.

The floor machine's wheels collect debris as the machine spins the polishing
pad.

Brush the sides of the wheels as debris tends to build up from the spinning
machine. Once the heavy dirt is removed, wipe down with a damp cloth.

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6. Use the steel wool to scrub any stubborn spots, such as rust, on the metal
housing.

7. Clean of brush. Never store polisher with the brush attached. The weight of
the machine will deform the bristles and destroy its ability to properly scrub
or polish and will also cause machine to “wobble” when operated. Brush
must be stored lying down.

8. To clean brush, rinse it with warm water. Hardened wax deposits can be
removed by dipping the bristle into wax solvent as Naphtha, brush the
brush while wet.. Allow brush to dry resting on the wooden backing.

10. Store the machine in the storage room.

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Self Check 3.6-2

b. How do you dismantle/assemble floor polisher?

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Answer Key 3.6-2

1. Follow manufacturer’s manual.

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JOB SHEET 3.6-2
Title: Dismantling and cleaning the floor polisher
Performance Objective: After reading the information sheet, you should be able
to follow the procedure in dismantling, cleaning the floor polisher and observe
safety in performing the task.
Supplies and Materials:
Rubber gloves
Damp cloth
Detergent soap
Equipment : Electric Floor Polisher
Procedure:
1. Unplug the machine
2. Tilt the machine backward until handle rests on the floor.
3. Twist Brush counter clockwise direction until brush bracket openings are in
line with brush adaptor lugs.
4. Then pull in outside direction the brush.
5. Clean a Floor Polisher Machine (Follow the procedure in cleaning the
machine)
a) Mix some all-purpose cleaner as per the manufacturer's
specifications. After dipping a rag into the mixture, tightly wring it
out. (You can use detergent soap)
b) Wipe down the handles, pipe and base of the machine. Dry and buff
with additional rags.
c) Wrap the unplugged electrical wire with the rag dipped in the mixture,
pull the wire through to remove any sticky floor finish that is building
up on the wire.
d) Wipe down the bottom portion of the machine and the bumper with
rags dipped in the water with soap
e) Brush the sides of the wheels as debris tends to build up from
the spinning machine.
f) Clean brush, rinse it with warm water.
1. Store the machine in the storage room.
2. Observe proper safety in cleaning the machine
Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
JOB SHEET 3.6-2
Trainee’s Name: Date;:

CRITERIA YES NO
The machine was unplugged before the machine was
dismantled
 Followed the procedure in dismantling the machine

Followed the procedure in cleaning the machine

 Electric cord are clean
 Body of the machine was wiped and dried clean
 Brush is washed and dried clean
Stored the machine in the storage room.

Observed safety in maintaining the electric floor polisher

Comments/Suggestions:

Trainer: Date: -

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Information Sheet 3.6-3
Cleaning the Tools and Materials

Learning Objectives: After reading the information sheet you must be able to:
1. Wash and hang dry the cleaning supplies and materials.
2. Return them properly in the storage room.

How to Clean Cleaning Tools

Worn-out cleaning tools, including sponges, mops, squeegees, and such, are
a waste of time. They make you work harder to get the job done. Dirty cleaning
tools are worse, because they’re downright counterproductive, smearing grime and
germs all over the things you’re trying to clean.

Procedure:

1. Pinch cleaning tools when they look chewed-up and tired.

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2. Regularly launder cleaning rags in your washing machine, or hand wash,
using detergent, hot water, and 1/2 cup of white vinegar or a scoop of oxygen-
boosting additive, such as OxiClean, to freshen their scent.

3. Wash cellulose sponges, scouring pads, brushes, etc -- those sometimes nasty
repositories of germs and offending odors.

4. Hang them to dry.

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Self Check 3.6-3

Answer the following:

1. How will you clean tools and materials in cleaning?

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Answer Key 3.6-6

1. Regularly launder cleaning rags in your washing machine, or hand

wash, using detergent, hot water, and 1/2 cup of white vinegar or a
scoop of oxygen-boosting additive, such as OxiClean, to freshen their
scent.

2. Wash cellulose sponges, scouring pads, brushes, etc

3. Hang them to dry.

4. Store it properly

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JOB SHEET 3.6-3

Title: Cleaning Tools and Materials

Performance Objective: After reading the information sheet, you should be able
to follow the procedure in Cleaning Tools and Materials
Supplies and Materials:
Rubber gloves
Detergent soap
Basin
Equipment : none
Procedure:
1. Pinch cleaning tools
2. Handwash the cleaning tools and materials with detergent with oxyclean if
available.
3. Rinse them well with clean water
4. Sanitize them if necessary
5. Hang them to dry
Assessment Method: Demonstration

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PERFORMANCE CRITERIA CHECKLIST
JOB SHEET 3.6-3

Trainee’s Name: Date:

CRITERIA YES NO
Cleaning tools and materials are properly washed and wiped
clean
 Hanged the tools and materials to dry

Returned them to storage room if dried.

Comments/Suggestions:

Trainer: Date:

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Information Sheet 3.6-4
Routine Maintenance and Preventive Maintenance Program
Learning Objectives: After reading the information sheet you must be able to:
1. Practice routine maintenance in your daily task.

ROUTINE MAINTENANCE
A. Cleaning Schedule on Lobby, conference room and guest rooms with
carpeted floors, paneled walls, wood furniture
Once each day:
1. Empty wastebasket
2. Empty and wash ashtrays and smoking stands.
3. Spot-clean doors, walls, partition glass
4. Wash desk glass
5. Dust furniture, edges, window sills, pictures
6. Repair scratches on furniture
7. Vacuum carpet and remove spots
Once each week
1. Wash interior glass
2. Vacuum registers, ventilators, Venetian blinds
Once each 3 months
3. Wash and polish furniture
4. vacuum drapes
Once each year
a. Wash walls and ceiling
b. Wash light fixtures
As required
1. Machine-shampoo carpet
B. Cleaning Schedule on Men’s and women’s restrooms/washrooms
As required when occupied
1. Replenish soap, towel and tissue dispensers
2. Clean/wash basins
3. Clean up moisture tracked in during increment weather
4. Clean up after accidental ink, soft drink or other spillage
5. Other janitorial functions.
Once each day

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1. Empty wastebaskets
2. Clean and sanitize toilet bowls

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3. Clean urinals and sanitize
4. Clean plumbing supply lines, drainpipes
5. Clean mirrors
6. Clean supply closet
7. Empty napkin disposal receptacles

PREVENTIVE MAINTENANCE
Maintenance is an excellent means of improving the performance and
condition of equipment and facilities. An effective maintenance program identifies
problems long before any equipment or facility breakdowns or deteriorates. A good
maintenance system presents the early discovery of problems, thus providing
plenty of lead time for effective maintenance planning.
Preventive maintenanceis defined as program maintenance which are performed
in order to prevent failures from occurring or to find failures before they develop to
a breakdown.
The said system is related to overhauling, repairs, replacements on fixed
cycles, and schedules based on actual experience and statistics. It means to
reduce number and frequency of repairs on crisis situation by organizing and
planning the following:
- inspections
- routine jobs
- periodic adjustments
- replacement in advance of critical parts
- condition monitoring
- lubricant analysis
- vibration analysis
This maintenance includes:
- Routine activities such as lubrication, visual inspection, tightening bolts,
adjustments of clearances and cleaning.
- Shutting down of equipment for the purpose of gaining parts, such as
filters, mechanical seals, bearing, isolating valves and other parts.
- General overhaul of the equipment and general cleaning of the physical
facilities.
- Regular inventory of spare parts and tools to assure their availability as
needed.
- Coordination with operations as to availability of the equipment and the
facilities when required.

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SELF CHECK 3.6.4

Fill up the Chart below: Put check in the column if the need ariseslike once a
day, once a week, once every 3 months, once each year, or as required.

Once Once Once Once As

Routine Maintenance each day each each 3 each required
week months year

1. Empty wastebaskets

2. Wash walls and

ceiling

3. Dust furniture,
edges, window sills,
pictures

4. Wash interior glass

5. Empty napkin
disposal receptacles

6. Machine-shampoo
carpet

7. Clean and sanitize

toilet bowls

8. Clean up after
accidental ink, soft
drink or other
spillage

9. vacuum drapes

10. Clean mirrors

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ANSWER KEY 3.6.4

Fill up the Chart below: Put check in the column if the need arises like once a
day, once a week, once every 3 months, once each year, or as required.

Once Once Once Once As

Routine Maintenance each day each each 3 each required
week months year

1. Empty wastebaskets
√
2. Wash walls and
ceiling √
3. Dust furniture,
edges, window sills, √
pictures

4. Wash interior glass

√
5. Empty napkin
disposal receptacles √
6. Machine-shampoo
carpet √
7. Clean and sanitize
toilet bowls √
8. Clean up after
accidental ink, soft √
drink or other
spillage

9. vacuum drapes
√
10. Clean mirrors
√

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TRAINEES
EVIDENCE NAME
PLAN/EVALUATION PLAN
FACILATATOR’S NAME
QUALIFICATION HOUSEKEEPING NC II
UNIT OF COMPETENCY CLEAN PREMISES
COVERED
Ways in which evidence will be collected:

Witten Test
Demonstration with Oral
[tick the column]

Questioning

Interview
The evidence must show that the candidate……
1. Equipment are selected according to type of cleaning to x x
be undertaken
2. All equipment are checked if clean and in safe working x
condition prior to use
3. Suitable dry and wet cleaning agents and chemicals are
selected and prepared in accordance with x
manufacturer’s and relevant occupational health and
safety requirements
4. Protective clothing are selected and used where x x
necessary.
5. Occupational health and safety requirements are x
complied with
6. Equipment are checked if clean and in safe working x
conditions prior to use
7. Appropriate use of protective clothing is observed. x
8. Possible customer inconvenience is considered when x x
scheduling and performing cleaning task.
9. Wet and dry areas are prepared to be cleaned and x
hazards are identified
10. Cleaning agents or chemicals are selected for specific
areas in accordance with manufacturer’s x x
recommendations, safety procedures and establishment
NOTE: policies and procedures.
11. Equipment is used correctly and safely in
accordance with manufacturer’s recommendations.

12. Garbage and used chemicals are disposed of in

accordance with hygiene, safety and environmental
legislation requirements.
Date Document No.HSKNCII TRS500311107
13. Wet and dry areas cleaned Developed: in accordance with
establishment standard operating
JUNE-2022procedure.
Issued By:
14. Cleaning agents or chemicals
CLEAN PUBLIC are selected and applied
for specific areas
AREAS in accordance with manufacturer’s
recommendations, safety
FACILITIES AND procedures
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15. Work area is barricaded or warning signs are placed, as
appropriate, to reduce risk to colleagues and customers

16. Equipment are cleaned after use in accordance with

enterprise requirements and manufacturer’s
*Critical aspects of competency

Rating Sheet for Demonstration with Oral Questioning

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Instructor Name:
Unit of Competency: Perform Housekeeping
Qualification: NC II
Date of Assessment
Time of Assessment
Instruction for Demonstration:
The equipment, supplies and materials needed are provided. The
candidate must be able to perform housekeeping

Observation Checklist Check (/) to show if

evidence is demonstrated
During the demonstration of skills, the candidate: YES NO N/A
1. Equipment are selected according to type of
cleaning to be undertaken
2. All equipment are checked if clean and in
safe working condition prior to use
3. Suitable dry and wet cleaning agents and
chemicals are selected and prepared in
accordance with manufacturer’s and relevant
occupational health and safety requirements
4. Protective clothing are selected and used
where necessary.
5. Occupational health and safety
requirements are complied with
6. Equipment are checked if clean and in safe
working conditions prior to use
7. Appropriate use of protective clothing is
observed.
8. Possible customer inconvenience is
considered when scheduling and performing
cleaning task.
9. Wet and dry areas are prepared to be
cleaned and hazards are identified
10. Cleaning agents or chemicals are selected for
specific areas in accordance with manufacturer’s
recommendations, safety procedures and
establishment policies and procedures.
11. Equipment is used correctly and safely in
accordance with manufacturer’s
recommendations.

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12. Garbage and used chemicals are disposed of
in accordance with hygiene, safety and
environmental legislation requirements.
13. Wet and dry areas cleaned in accordance
with establishment standard operating
procedure.
14. Cleaning agents or chemicals are selected
and applied for specific areas in accordance with
manufacturer’s recommendations, safety
procedures and establishment policies and
procedures.
15. Work area is barricaded or warning signs are
placed, as appropriate, to reduce risk to
colleagues and customers
16. Equipment are cleaned after use in
accordance with enterprise requirements and
manufacturer’s instructions.
17. Routine maintenance is carried out or
arranged in accordance with enterprise
procedures
18. Faults are identified and reported in
accordance with establishment procedures
19. Equipments are stored in the designated
area and in a condition ready for re-use.
20. Chemicals are stored in accordance with
health and safety requirements.

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Oral Questioning
Questions: Satisfactory
Response
The candidate should answer the following YES NO
questions:
1. Identify at least five cleaning supplies needed in
cleaning.
2. Will you name cleaning equipment use in
cleaning?
3. Suggest ways on how to maintain and keep the
housekeeping equipment in good working
condition considering your safety.
4. What is the importance of wearing PPE?
5. When is the best time to clean public areas?

The candidate underpinning knowledge was:

Satisfactory Not Satisfactory

Feedback to candidate:

Candidate’s name: Date:

Instructor’s Name: Date:

REFERENCES
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Crespo, Amelia M. and Roldan, Amelia S. HOUSEKEEPING MANAGEMENT

Roldan, Amelia S. FRONT OFFICE PROCEDURES & GUEST RELATIONS

Roldan, Amelia S. OPERATING A HOTEL & RESTAURANT BUSINESS

INTERNET:
www.made-in-china.com
www.cw-usa.com
www.shopwynns.com
www.kabodle.com
www.ukwellborn.com
www.suwanneereptiles.com
www.nsclub.net
www.fotosearch.com
www.greenerhomecleaners.com
www.e-how.com
99999999999

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