SpeedTouch 585 UserGuide
SpeedTouch 585 UserGuide
SpeedTouch 585 UserGuide
User’s Guide
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SpeedTouch™
585(v6)
User’s Guide
Copyright
Trademarks
Document Information
Contents
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Contents
4.3.1 Information..................................................................................................................... 44
4.3.2 SpeedTouch™ Easy Setup............................................................................................ 45
4.3.3 Restart............................................................................................................................. 46
4.3.4 Configuration ................................................................................................................. 47
4.3.5 Back up & Restore.......................................................................................................... 48
4.3.6 Reset to Factory Defaults .............................................................................................. 49
4.3.7 Event Logs ...................................................................................................................... 50
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4.6.1 Devices............................................................................................................................ 79
4.6.2 Device Settings .............................................................................................................. 80
4.6.3 Assign Public IP.............................................................................................................. 82
4.6.4 Wireless Device Settings............................................................................................... 83
4.6.5 Access Point Settings .................................................................................................... 84
4.6.6 Configuring WDS ........................................................................................................... 88
4.6.7 Interfaces ........................................................................................................................ 89
4.6.8 Interface Settings ........................................................................................................... 90
4.6.9 DHCP Pool ...................................................................................................................... 91
5 Troubleshooting.......................................................... 93
5.1 General SpeedTouch™ Troubleshooting ...................................... 94
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About this User’s Guide
Used symbols The following symbols are used in this User’s Guide:
Documentation and THOMSON continuously develops new solutions, but is also committed to improve
software updates its existing products.
For suggestions regarding this document, please contact
[email protected].
For more information on THOMSON's latest technological innovations, documents
and software releases, visit us at: www.speedtouch.com.
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About this User’s Guide
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Chapter 1
Getting to know your SpeedTouch™
Introduction With the SpeedTouch™585(v6)(i) Wireless Residential ADSL Gateway you can build a
secure home or small office network, seamlessly connecting wired and wireless
devices and surf the Internet at high speed, all combined in one device.
Installation For more information on how to set up, install and wire your SpeedTouch™ and set
up Internet connection, refer to the Installation and Setup Guide.
Configuration This User’s Guide will help you configuring your SpeedTouch™.
Before you begin Before connecting the SpeedTouch™, please read the SpeedTouch™ Quick
Installation Guide and the Safety Instructions and Regulatory Notices.
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Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating
the state of the device during normal operation.
Indicator Description
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Indicator Description
Ethernet LEDs A LED may be provided per Ethernet port to indicate link integrity (or activity).
Depending on the SpeedTouch™ product you are using, a second LED (A) may be
provided to indicate the 10/100Base-T selection:
A B
Indicator Description
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To access the You can access the Command Line Interface (CLI) via:
SpeedTouch™ via the A Telnet session
Command Line
This requires a TCP/IP connection between the host from which the Telnet
Interface (CLI) session is opened and the SpeedTouch™. Your SpeedTouch™ and the
connected computer must have an IP address in the same subnet.
Quote site commands (over FTP)
For more information, see “ Quote site command” on page 12.
For more information on CLI commands, see the SpeedTouch™ CLI Reference
Guide.
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As soon as you have opened a session to the CLI, the SpeedTouch™ banner is
displayed, followed by the CLI prompt, as shown in the example below.
Username : Administrator
-----------------------------------------------------------------------
-
* ______ SpeedTouch
* ___/_____/\
* / /\\ Version X.X
* _____/__ / \\
* _/ /\_____/___ \ Copyright (c) 1999-2005,
* // / \ /\ \ THOMSON
* _______//_______/ \ / _\/______
* / / \ \ / / / /\
* __/ / \ \ / / / / _\__
* / / / \_______\/ / / / / /\
* /_/______/___________________/ /________/ /___/ \
* \ \ \ ___________ \ \ \ \ \ /
* \_\ \ / /\ \ \ \ \___\/
* \ \/ / \ \ \ \ /
* \_____/ / \ \ \________\/
* /__________/ \ \ /
* \ _____ \ /_____\/
* \ / /\ \ /___\/
* /____/ \ \ /
* \ \ /___\/
* \____\/
-----------------------------------------------------------------------
{Administrator}=>
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To access the You can access the file system of the SpeedTouch™ via the File Transfer Protocol
SpeedTouch™ via the (FTP), in order to:
File Transfer Protocol Restore or back up configuration files, templates or language packs.
(FTP) Upgrade your configuration or firmware.
File system The SpeedTouch™ file system is stored on non-volatile memory and contains the
SpeedTouch™ software, service template files and (optionally) default setting files.
The example below shows an FTP session to the SpeedTouch™ file system.
File system structure The structure of the file system is very simple: it consists of a single root directory
called root and two subdirectories called active and dl (download).
The root directory contains:
all the necessary files for the SpeedTouch™ to start correctly
the active and the dl directories
The active directory contains the active software image.
The dl directory contains the passive software image.
If you made changes to the SpeedTouch™ configuration and saved
them, a user.ini configuration settings file is created in the dl
subdirectory.
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File system access In the different directories you have the following rights:
rights
Directory Access rights
root NO read/write
active read-only
dl read/write
Common FTP Depending on the access rights you have in a directory, you can use one of the
commands following commands:
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FTP file transfer To allow correct file transfers, set the transfer mode to “binary”: at the ftp prompt,
type bin and press ENTER.
Turn on the hashing option to see the progression of the file transfer: At the
ftp prompt, type hash and press ENTER.
Example.
/home/doejohn{1}$ftp 192.168.1.254
Connected to 192.168.1.254
220 Inactivity timer = 120 seconds. Use 'site idle <secs>' to change.
Name (192.168.1.254:doejohn):
331 SpeedTouch™ (00-90-D0-01-02-03) User 'doejohn' OK. Password requir
ed.
Password : ######
330 OK
ftp>
ftp>bin
200 TYPE is now 8-bit binary
ftp>
ftp>hash
200Hash mark printing on (8192 bytes/hash mark).
ftp>cd dl
250 Changed to /dl
ftp>put C:\user.ini
200 Connected to 192.168.1.10 port 1271
150 Opening data connection for user.ini
Quote site command All the CLI commands can be executed from within an FTP session. Only complete
CLI commands (in other words, the complete command syntax with all the
parameters already specified) can be executed.
Example: To execute the CLI command :ip iplist to list all IP addresses
currently assigned to SpeedTouch™ interfaces, at the FTP prompt, type ‘quote site
ip iplist’ and press ENTER.
For more information on CLI commands, see the SpeedTouch™ CLI Reference
Guide.
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To access the You can make your SpeedTouch accessible from the Internet with regard to remote
SpeedTouch™ remotely support. In this way, you can allow your help desk to access your SpeedTouch™
remotely.
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Chapter 2
Local Network Setup
Introduction The SpeedTouch™ offers you the following local networking solutions:
Wired Ethernet
Wireless Ethernet
Device settings Once you have connected a device, you can personalise its settings. For more
information, see “ Configure” on page 81.
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Local Network Setup
Local network The Ethernet ports on the back panel allow you to connect the SpeedTouch™ to an
existing 10 or 100Base-T Ethernet network or one (or more) computer(s) with an
installed Ethernet card.
Using the SpeedTouch™ Ethernet switch, you can create a local Ethernet network of
up to four devices, without needing extra networking devices.
In the SpeedTouch™ package, a yellow full-wired straight-through RJ-45/
RJ-45 Ethernet cable is included.
Standard wiring Use the yellow Ethernet cable provided to wire your computer's Ethernet port to
procedure one of the SpeedTouch™'s Ethernet ports.
The Ethernet cable can also be used to wire an Ethernet port of your
SpeedTouch™ to any external Ethernet hub or switch.
Please follow the installation instructions supplied with the external hub or
switch for connections and Ethernet cabling.
Ethernet link check LED indicators allow you to check your Ethernet. See “1.1 SpeedTouch™ LED
Behaviour” on page 4 for more information.
Device settings Once you have connected a device, you can personalise its settings.
For more information, see “ Device settings” on page 15.
Managed Ethernet Your SpeedTouch™ intelligently switches data between the devices on your LAN,
switch using priority queuing to ensure that higher priority messages are delivered first
and in real time. This feature maximizes your network performance.
The managed Ethernet switch allows you to configure a Virtual Local Area Network
(VLAN), group ports or isolate a port, configure secure channel connections, define
Quality of Service (QoS), and configure port mirroring, allowing monitoring from
one port to another.
You can configure the managed Ethernet switch manually using CLI (For more
information, see the SpeedTouch™ CLI Reference Guide).
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Local Network Setup
Introduction The SpeedTouch™ Wi-Fi® certified IEEE 802.11g compliant wireless access point
allows multiple computers to connect wirelessly to your local network over the
SpeedTouch™ Wireless LAN environment. The SpeedTouch™ is backward
compatible with IEEE 802.11b, which means 802.11b and 802.11g devices can
coexist in the same wireless network.
The Wireless Distribution System (WDS) on your SpeedTouch™ allows you to
extend the range of your wireless network. To be able to use WDS, you will need to
introduce an additional WDS-enabled access point into your wireless network.
To be able to connect the computers, make sure that a wireless client adapter
(WLAN client) is installed on each computer you want to connect via the WLAN.
Wireless client All wireless client adapters compliant to 802.11g and/or 802.11b can communicate
requirements with the SpeedTouch™ and other members of the SpeedTouch™ (W)LAN
environment. However, be aware that only 802.11g compliant wireless clients are
able to gain full profit of the 54 Mb/s (Max) bandwidth delivered by the
SpeedTouch™.
It is highly recommended to use only wireless client adapters that are Wi-Fi™
certified to ensure smooth interoperability with the SpeedTouch™’s WLAN.
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Wireless Fidelity The Wi-Fi certification ensures that your SpeedTouch™ will interoperate with any
Wi-Fi certified 802.11g and 802.11b compliant wireless device.
Access Point The SpeedTouch™ Wireless LAN Access Point (AP) behaves as a networking hub
allowing to wirelessly interconnect several devices to the local (W)LAN and to
provide access to the Internet.
Network Name or SSID The WLAN's 'radio' link is a shared medium. As no physical connection exists
between the SpeedTouch™ and wireless clients, a name must be given to allow
unique identification of your WLAN radio link. This is done by the Service Set ID
(SSID), also referred to as Network Name. Wireless clients must be part of this SSID
environment in order to be able to communicate with other clients on the (W)LAN -
including the SpeedTouch™.
Radio channels The 802.11g standard allows several WLAN networks using different radio channels
to be co-located. The SpeedTouch™ supports multiple radio channels and is able to
select the best radio channel at each startup.
You can choose to set the channels automatically or manually.
The different channels overlap. To avoid interference with another access
point, make sure that the separation (in terms of frequency) is as high as
possible. It is recommended to keep at least 3 channels between 2 different
access points.
The SpeedTouch™ supports all channels allowed for wireless networking. However,
depending on local regulations, the number of channels actually allowed to be used
may be additionally restricted, as shown in the table below.
Europe 1 to 13
Israel 5 to 8
Japan 1 to 14
Jordan 10 to 13
Thailand 1 to 14
USA / Canada 1 to 11
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Antennas Direct the external antenna to allow optimization of the wireless link. If for example
the antenna is erect, wireless links in the horizontal plane are favoured. Please note
that the antenna characteristics are influenced by the environment, that is by
reflections of the radio signal against walls or ceilings. It is advisable to use the
received signal strength as indicated by the wireless client manager to optimize the
antenna position for the link to a given client.
Concrete walls weaken the radio signal and thus affect the connection.
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Wireless default After every Reset-to-Defaults, the SpeedTouch™ wireless access point
settings configuration is returned to its initial default settings.
These default settings are:
Security level is low (security disabled) for an easy first use, meaning the data
will not be encrypted. Wireless security settings are described in
“2.2.3 Wireless Security” on page 22.
This default network name (SSID) is printed on the identification label located
on the bottom of your SpeedTouch™ and is unique for each device. It consists
of the concatenation of the word “SpeedTouch” and 6 hexadecimal
characters, without any spaces, for example SpeedTouch123456.
The SpeedTouch™ is broadcasting its network name (SSID).
The radio channel number is set to ‘automatically scan for the best radio
channel’.
Registration is not activated. New stations are allowed automatically. The
Access Control List is open and empty. No wireless client will be denied access
to the SpeedTouch™ based on its physical hardware address.
The default wireless settings may differ from the settings listed above
! depending on your Service Provider’s requirements. If this is the case, refer
to the installation/configuration instructions provided by your Service
Provider.
To configure wireless The wireless client must be correctly configured for the default network name. As
clients for the first time the SpeedTouch™ broadcasts its network name to the wireless clients, you can
select the SpeedTouch™ wireless network from a list of available networks.
Depending on your wireless client a wireless icon may become green or a message
similar to the following may appear: “Successfully joined Wireless network
SpeedTouch123456”.
Some wireless clients do not automatically join a wireless network. If so,
follow the instructions for the wireless client software to initiate association.
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First-time association The example below shows how the SpeedTouch™ wireless network is presented
example towards a Windows XP Service Pack 2 system.
For other Operating Systems the wireless client will in most cases be
configured via dedicated client managers.
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Network Name (SSID) On the Wireless Access Point page, you can give a new name to your Network
Name (SSID).
Under Security, you can clear Broadcast Network Name (SSID), to prohibit the
Network Name from being broadcast.
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Access Control List The SpeedTouch™ features a managed Access Control List (ACL) and a physical
(ACL) registration mechanism in the form of the Association / Registration button on the
front panel of your SpeedTouch™.
On the Wireless Access Point page, you have the following options for the ACL:
New stations are
Allowed (automatically): All new stations can access the SpeedTouch™.
Allowed (via registration): Only allowed stations in the ACL have access.You
can add new stations via:
The Association / Registration button.
The Search for wireless devices task.
For more information, see “ Registering wireless clients” on page 24.
Not allowed: Only allowed stations in the ACL have access.
You can add new stations to the ACL only via the Search for wireless devices
task. For more information, see “ Registering clients via Web pages” on
page 24.
Data encryption To set up wireless connectivity, you can choose different levels of security:
Security disabled (default)
No security; the data will not be encrypted, no authentication process will be
used.
WEP (Wired-Equivalent Privacy)
Traffic between the SpeedTouch™ and the clients is encrypted by sharing a
pre-defined 64-bit or a 128-bit Network key for secure communication with
legacy 802.11b clients.
The default 64 bit hexadecimal WEP key is printed on the identification
label located at the bottom of the SpeedTouch™ and is unique for
each device.
WPA-PSK (Wi-Fi Protected Access Pre-Shared Key)
The highest form of security available for home users. Make sure that your
wireless client and client manager are compatible with it.
The default WPA-Personal pass phrase is printed on the identification
label located at the bottom of the SpeedTouch™ and is unique for
each device.
The WPA-Personal pass phrase must consist of 8 to 63 ASCII
characters or 8 to 64 HEX digits.
Wireless access points may already have been configured during the Home
Install Wizard.
If you change wireless settings, wireless clients will be disconnected. In this
case, you need to reconfigure the wireless clients before you can connect to
If
the Internet again.
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Registering wireless If ‘New stations are allowed (via registration)’, you can add a wireless client to the
clients ACL via:
Registering clients via Web pages
Registering clients via the association button
Registering clients via Proceed as follows to add a wireless client to the ACL:
Web pages 1 Go to the SpeedTouch™ Web pages.
2 In the menu, select Home Network > Devices.
3 In the Pick a task list, click Search for wireless devices.
The SpeedTouch™ searches for new wireless stations that use the encryption
key of the SpeedTouch™ Access Point.
The SpeedTouch™ takes you to the Home Network. The new station will be
shown next to the name of the SpeedTouch™ WLAN.
4 Click the name of the new station.
5 Click Configure.
6 Select Allowed on WLAN, and then click Apply.
The device is added to the ACL and will always be allowed to connect to the
SpeedTouch™.
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Registering clients via Proceed as follows to register new wireless network clients via the association
the association button button:
1 Push the Association button on the SpeedTouch™front panel for at least two
seconds.
The WLAN LED toggles between green and red.
The ACL will be unlocked for a time frame of one minute. Any new wireless
client successfully attempting to connect to the SpeedTouch™ (having the
correct wireless settings, that is the network name and, if required, the
network key) within the time frame of one minute, will be added to the table.
The SpeedTouch™ automatically saves your current configuration at the end
of the registration phase.
Some WLAN clients do not automatically join a WLAN. If so, follow
the instructions for the WLAN client software to initiate the
association.
2 Successfully registered stations are associated to the SpeedTouch™ WLAN.
Depending on your WLAN client adapter, a wireless icon may become green
or a message similar to the following may appear: “Successfully joined
Wireless network SpeedTouch123456”.
3 The wireless clients will be added to the SpeedTouch™ ACL.
4 After one minute the ACL is locked.
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Wireless Distribution The SpeedTouch™ features the Wireless Distribution System (WDS) functionality.
System (WDS) This feature allows you to extend the range of your wireless network by introducing
one or more WDS-enabled devices into your wireless network.
WDS enables data packets to pass from one wireless access point to another, as if
the access points were ports on a wired Ethernet switch. WDS allows you to extend
the range of your SpeedTouch™ by means of one or more wireless repeaters, like
for instance a SpeedTouch™180. The following illustration depicts two WDS-
enabled devices communicating via WDS.
WDS Link
SpeedTouch™180 SpeedTouch™585
Repeaters extend the coverage area of your wireless LAN. However, bear in
mind that throughput is reduced for wireless clients that are connected
through a repeater.
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8 Click OK.
The SpeedTouch™ scans for access points on the same radio channel.
9 Select your repeater in the List of Accessible Access Points, and then click
Apply.
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Internet Connectivity Dial-In Clients
Introduction If you want to set up initial Internet connectivity using the Home Install Wizard on
the Setup CD or the embedded Easy Setup, refer to the provided Installation and
Setup Guide.
Access methods Depending on the configuration of the SpeedTouch™ you may have:
Direct access:
As soon as the initial configuration is finished, immediate and uninterrupted
WAN access is provided.
If you have direct access, the remote organisation might ask for a user
name and password on an Internet welcome page.
Dial-in access:
Access must be explicitly established, that is by “dialling” into a Broadband
Remote Access Server (BRAS).
Depending on the SpeedTouch™ configuration, dial-in access is provided via
the SpeedTouch™’s Routed PPPoA or Routed PPPoE packet services with
embedded PPP client.
Connection protocols The applied connection protocol model depends on the service profile you selected
to configure the SpeedTouch™ and should correspond with the Service Provider’s
requirements. If, for instance, your ISP provides PPPoE, you should configure
PPPoE.
You can find more information on connection protocols in the Internet Connection
Configuration Guide.
Dial-in clients There are different ways to dial in, depending on the operating system on your
computer and your preferences.
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Internet Connectivity Dial-In Clients
Embedded PPP dial-in The SpeedTouch™’s embedded PPP dial-in client allows you to establish an Internet
clients connection for computers residing on your local network, using only one computer
of the network to control the client.
If this computer runs:
Any Operating System
you can always use the SpeedTouch™ Web pages.
See “3.1 SpeedTouch™ Web Pages” on page 31 to proceed.
Windows XP
you can use the Windows XP Internet Gateway Device Control Client.
See “3.2 Internet Gateway Device Control Agent” on page 33 to proceed.
Broadband host PPPoE You can also connect to the Internet using a Broadband PPPoE dial-in application.
dial-in clients The PPP over Ethernet connection scenario provides PPP-like dial-in behaviour over
the virtual Ethernet segment.
To be able to use a broadband dial-in application on your computer for connecting
to the Internet, the SpeedTouch™ needs to be configured for Bridged Ethernet or
Routed PPPoE (with PPPoE relay) via the SpeedTouch™ Home Install Wizard on the
Setup CD or the embedded Easy Setup. .
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Introduction As the SpeedTouch™ Web pages are controllable from any Operating System with
an installed Web browser, the method to establish PPP sessions described later, can
be used on any computer system.
For more information on Internet connection setup, refer to the provided
Installation and Setup Guide.
Monitoring your You can view and monitor your connection to the Internet as long as the session is
Internet connection running via:
The SpeedTouch™ System Information page: see “4.3.1 Information” on
page 44.
The SpeedTouch™ Diagnostics task: see “4.4.1 Connectivity Check” on
page 52.
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Introduction Windows XP users can easily establish PPP sessions, thanks to the Windows XP
Internet Gateway Device (IGD) Discovery and Control Client that allows you to
control the SpeedTouch™ directly from you computer.
The IGD Control Client only allows to connect or disconnect a fully
configured connection.
You will find an Internet Gateway icon, representing the SpeedTouch™ IGD
Internet connection ability.
4 Double-click the Internet Connection icon.
The SpeedTouch™ embedded PPP dial-in client establishes the Internet
connection. The Internet Gateway icon displays Connected and your
computer is online.
5 Open a Web browser and surf the Internet.
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Internet connection As long as the SpeedTouch™ embedded PPP dial-in client is connected, you can
status view the connection status and some counters by double-clicking the Internet
Connection icon in the Network Connections window.
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SpeedTouch™ Web Interface
Embedded The SpeedTouch™ comes with embedded Web pages, providing an interface to the
software installed on the device. It allows easy setup and management of the
SpeedTouch™ via your Web browser from any PC connected to the SpeedTouch™.
See “1.2.1 Access via the Web Interface” on page 7 to access the pages.
SpeedTouch™ Consult:
documentation The SpeedTouch™ Installation and Setup Guide
for more information on setup and installation procedures.
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4.1 Navigation
Navigation components The SpeedTouch™ Web interface consists of the following components:
Menu
Language Bar
Navigation Bar
Notification Area
Tasks
Navigation bar Notification area Language bar
Menu
Tasks
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4.1.1 Menu
Menu items The menu is located on the left side of the page and consists of the following menu
items:
SpeedTouch:
Provides basic information on the SpeedTouch™.
Broadband Connection:
Allows you to view/configure your broadband connections.
Toolbox:
Allows you to assign games or applications to a device and secure your
Internet connection.
Home Network:
Allows you to manage your local network.
Collapsing and You can collapse/expand the menu by clicking the arrow located at the top of the
expanding the menu menu.
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Language bar The language bar is located under the SpeedTouch™ logo and allows you to
change the language of the SpeedTouch™ Web interface.
! The language bar will only be shown if more than one language is available.
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Navigation bar The navigation bar is located at the top of the page and allows you to:
View the current user name.
Click this name to change your password or switch to another user.
View the current position on the SpeedTouch™ Web interface.
Get context-related Help information.
Display level Depending on the page you are viewing, the following buttons will be available:
Overview to view a summary of the current status or configuration.
Details to view more detailed information on the current status or
configuration.
Configure to change the current settings.
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Notification area The notification area is located under the Navigation Bar and is used to display:
Error messages, indicated by a red traffic light.
Warnings, indicated by an orange traffic light.
Information, indicated by a green traffic light.
If none of these events occur, the notification area will not be shown.
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4.1.5 Tasks
Tasks To allow a quick configuration of your SpeedTouch™, some pages may offer you a
number of related tasks in the Pick a task list. These tasks will guide you to the page
where you can perform the selected task.
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4.2 Home
SpeedTouch™ home The SpeedTouch™ home page gives you a short overview of all the configurable
page aspects of the SpeedTouch™:
SpeedTouch
Broadband Connection
Toolbox
Home Network
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4.3 SpeedTouch
The SpeedTouch menu The SpeedTouch menu consists of the following items:
Information
Configuration
Event Logs
The SpeedTouch page The SpeedTouch page gives you some basic information on the SpeedTouch™:
Product Information
Configuration
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4.3.1 Information
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Easy Setup Wizard The Easy Setup Wizard helps you to configure your SpeedTouch™ Internet
connection.
Proceed as follows to configure the SpeedTouch™ using the SpeedTouch™ Easy
Setup wizard:
1 In the left menu, click SpeedTouch.
2 In the Pick a task list, click Set up.
The Easy Setup wizard will now guide you through the configuration of your
SpeedTouch™.
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4.3.3 Restart
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4.3.4 Configuration
Overview The Overview page displays the current configuration of your SpeedTouch™.
Details The Details page displays more detailed information on the current configuration of
your SpeedTouch™.
Configure The Configure page allows you to change the current configuration.
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Introduction The Reset to Factory Defaults page allows you to reset the SpeedTouch™ to return
to the initial configuration of your SpeedTouch™. All your changes will be
deleted.The following message appears:
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Event Logging The Event Logs page summarizes the last events recorded on your SpeedTouch™.
Recorded Events The Recorded Events table gives you an overview of the last event logs that have
been recorded since the SpeedTouch™ was turned on. The first column of the table
indicates the importance of the event log.
Indicator Description
Informational
Warning
Error
Category The Category list allows you to filter the events shown in the Recorded Events
table. For example, by clicking Security you can view all security related events, for
example generated by the SpeedTouch™ firewall.
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The Broadband The Broadband Connection menu consists of following menu items:
Connection menu DSL Connection
Internet Services
The Broadband The Broadband Connection page gives you a short status overview of the
Connection page connections configured on the SpeedTouch™.
Click View more to see more information on the selected broadband connection.
If you configured a dial-up connection, you can establish/terminate the
connection by clicking Connect/Disconnect.
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Introduction On this page, you can perform a connectivity check on an Internet service of your
SpeedTouch™. The following message appears:
Analysing the test If the test is successful, you will get a list of green check marks. Otherwise a red
results cross will indicate which tests have failed.
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Details Click Details to view more detailed information on your DSL connection.
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Internet Services The Internet Services page displays information on your Internet Connection(s).
information
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Overview The Overview page gives you basic information on the selected Internet Service.
If you configured a connection you can establish/terminate the connection
by clicking Connect/Disconnect.
Details The Details page gives you more detailed information on the selected Internet
Service.
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4.5 Toolbox
The Toolbox menu The Toolbox menu consists of the following menu items:
Remote Assistance
Allows you to make your SpeedTouch™ accessible for remote support.
Game & Application Sharing
Allows you to share services and games that you run in your private network
towards the Internet.
Parental Control
Allows you to block/allow access to specific Web sites.
Firewall
Allows you to configure the security level of the SpeedTouch™ firewall.
Intrusion Detection
Allows you to view the intrusions you are protected against.
Dynamic DNS
Allows you to assign a DNS host name to your broadband connection(s).
User Management
Allows you to manage the users configured on your SpeedTouch™.
The Toolbox page The Toolbox page gives you an overview of the available services and their current
status. You can click on the names of these services to go to the corresponding Web
page.
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Enabling Remote The Remote Assistance page allows you to make your SpeedTouch™ accessible for
Assistance remote support.
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Overview The Overview page summarizes the applications or games installed on a particular
local host on your network, for which the SpeedTouch™ should accept inbound
initiated connections coming from the Internet.
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Accessing the Defined Proceed as follows to access the Defined Games & Applications page:
Games & Applications 1 In the Toolbox menu, click Game & Application Sharing.
page
2 In the Pick a task list, click Modify a game or application.
The Defined Games & This page gives you an overview of the games and applications defined on your
Applications page SpeedTouch™. Each game or application can be assigned to a device on your local
network.
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Accessing the Game or Proceed as follows to access the Game or Application Definition page:
Application Definition 1 In the Toolbox menu, click Game & Application Sharing.
page
2 In the Pick a task list, click Modify a game or application.
3 Click the name of the game or application you want to view/change.
Overview This page gives you an overview of the port mappings used to allow this service or
game to be initiated from the Internet.
Consult the user’s guide or support pages of your application to know which
ports are being used by this application.
A service consists of one or more TCP/UDP port ranges. Each incoming port range
can be translated into a different internal (local network) port range. Port ranges can
be statically assigned to devices or dynamically assigned using an outgoing trigger.
Configure Under:
Game or Application Name you can:
Change the name of the game or application.
Game or Application Definition you can:
Change the TCP/UDP port definition for this game or application.
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Parental Control The SpeedTouch™ allows you to block/allow particular Web sites:
Based on the Web site’s URL.
As within a Web site lots of references can be made to other URLs, it is
recommended to use this feature in combination with content based
filtering.
By redirecting a Web site to another Web site.
If your administrator account is configured as default user, make sure you
! configure a password for this account or change the default user. Otherwise
users on your local network can browse to your SpeedTouch™ to disable
your filtering rules.
For more information, see “4.5.11 User Management” on page 72 and
“4.5.13 Change Default User” on page 75.
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Overview The Content Level page gives you an overview of the different categories and their
rules.
The following icons indicate whether the content type is allowed or not.
Icon Description
The category/group is allowed.
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4.5.8 Firewall
About the firewall The firewall allows you to secure traffic from and to the SpeedTouch™. There are
different security levels, depending on the degree of security you need.
Overview The Overview page summarizes the overall security policy configured on your
SpeedTouch™.
Configure On the Configure page you can select the security level of the SpeedTouch™.
The firewall levels only have impact on the forward hook. This means that
the handling of traffic from and to the Web pages of the SpeedTouch™ is
independent of the selected firewall level.
Protocol checks will be performed on all accepted connections, irrespective
of the chosen level. You can only disable protocol checks via the CLI.
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Details of a security To view the details of the currently active security level:
level 1 In the Toolbox menu, click Firewall.
2 Click the Details link.
Following information is provided per rule that is part of the security level
The name of the rule
The Action that is applied on the traffic when the rule is valid
The Source and Destination interface or IP address (range) to which the rule
applies
The protocol or SpeedTouch™ Service for which the rule applies.
The number of Hits (number of times that the rule was applied to traffic).
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6 Select an Action that should be done on traffic for which the security rules
applies:
Accept: to allow the traffic to pass
Deny: to drop the traffic (without notification)
Count: to let the traffic pass, but count it (Hits)
7 Click Apply.
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Intrusion Detection Your SpeedTouch™ protects your network against malicious intrusions. The
Intrusion Detection page shows you the intrusions you are protected against.
The Protected Intrusions table shows the number of times the SpeedTouch™
actively protected your network against each intrusion since last statistics reset.
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Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DNS host name (for
example john.dyndns.org) to a broadband connection even if it is using a dynamic
IP address. As soon as the device gets a new IP address, the dynamic DNS server
updates its entry to the new IP address.
Overview Click Overview to view the different Dynamic DNS clients with their name, host
names, interface and IP address.
Configure On the Configure page, you can assign a Dynamic DNS host name to a broadband
connection. Proceed as follows:
1 Create an account at the Dynamic DNS service of your choice, for example:
www.dyndns.org
www.no-ip.com
www.dtdns.com
2 On the Dynamic DNS page, click Configure.
3 Select the Enabled check box.
4 If necessary, click the broadband connection to which you want to assign the
Dynamic DNS hostname in the Interface list.
5 Type the user name and password of your Dynamic DNS service account in
the corresponding fields.
6 In the Service list, click your Dynamic DNS service.
7 In the Host box, type the host name you want to assign to this interface (for
example myspeedtouch.dyndns.org).
8 Click Apply.
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Overview The Overview page gives you an overview of the currently configured users and
their privileges.
Click the name of a user to edit his user account.
Types of users The table below shows the types of users and their privileges:
User Privileges
root This is the root (master) account. This
user has all privileges without any
exceptions or limitations.
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User Privileges
WAN_Admin This user can perform only WAN
related configurations via any access
channel from any origin.
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The Default User page On this page you can change the default user. If users browse to the SpeedTouch™
Web pages, they will be automatically logged on with this account.
To allow users to automatically log on under this account, this default user
! account must be configured with a blank password.
4 In the User Name list, click the name of the new default user.
5 Click Change Default User to confirm your choice.
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Home Network Menu The Home Network menu consists of the following items:
Devices
Allows you the view/configure the devices detected on your local network.
Interfaces
Allows you to view/configure the interfaces that are available on the
SpeedTouch™.
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The Home Network The Home Network page gives you an overview of your SpeedTouch™ network.
page
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4.6.1 Devices
Overview The Overview page gives you an overview of the devices that are currently
connected to the SpeedTouch™ network. Click on a device name to get more
information on a specific device.
Configure The Configure page gives you an overview of the devices that are currently
connected to the SpeedTouch™ network.
If you want to:
Get more information on a specific device, click on the name of the device.
See “4.6.2 Device Settings” on page 80 for more information.
Edit a device from the Detected Device(s) list, click Edit.
Delete a device from the Detected Device(s) list, click Delete.
Once a device connects to the SpeedTouch™ network, it will remain
listed in the Detected Device(s) list until you delete it.
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Introduction On this page you can assign the public IP address of your Internet Connection(s) to
a specific device on your local network. You might want to do this if:
You do not want to use the Network Address Translation engine of your
SpeedTouch™.
This device is running server applications (Web server,...) and you want it to be
accessible from the Internet.
You can also achieve this by creating a port mapping for the specified
server, as described in “4.5.2 Game & Application Sharing” on
page 58.
This device has to be considered as the unique access point to your local
network (DMZ).
Be aware that the device to which you assign the public IP address will lose
! all security offered by the SpeedTouch™.
5 Click Apply.
The SpeedTouch™ prompts you to make some adjustments as a result of the
new configuration.
6 Click OK.
7 Release and renew the IP address of the device.
For more information, see your operating system’s user guide or help.
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Overview The Overview page displays a brief overview of the current configuration.
Details The Details page displays a more detailed overview of the current configuration.
Under Configuration, the following fields are available:
Interface Enabled:
Indicates whether the wireless interface is enabled or disabled.
Physical Address:
Displays the Base Service Set Identifier (BSSID) of the selected Access Point.
Network Name (SSID):
Displays the network name of your WLAN.
Interface Type:
Displays one of the following interface types:
802.11b
Only stations that are configured in 802.11b mode can associate.
802.11b(legacy)/g
This is a special compatibility mode for 802.11b/g and is in fact designed
for older types of b-clients. Use this mode if you are experiencing
problems with wireless clients that connect to the SpeedTouch™ Access
Point.
802.11b/g
Only stations that are configured in 802.11b/g mode can associate.
802.11g
Only stations that are configured in 802.11g mode can associate.
Actual Speed:
Displays the current transmission speed.
Channel Selection:
Displays whether you select a fixed channel yourself or the SpeedTouch™
selects a channel for you.
Region:
Displays your region.
Channel:
Displays the channel that is currently used by the Access Point.
Allow multicast from Broadband Network:
Displays whether you to allow/deny multicast messages from the Internet.
Large bandwidth streams, like video streams, have a large impact on
your wireless performance.
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WMM:
Displays whether WMM is enabled or disabled.
WMM or Wi-Fi MultiMedia enhances QoS at wireless driver level. It
provides a mechanism to prioritise wireless data traffic to and from
the associated (WMM capable) stations.
Under Security the following fields are available:
Broadcast Network Name:
By default the SpeedTouch™ broadcasts its network name, allowing you to
easily recognise your wireless network in the list of available networks. Once
you have configured your wireless clients, it is recommended to disable this
feature by clearing this check box.
Allow New Devices:
Allows you to change the access control used by the SpeedTouch™.
Encryption:
Allows you to select an encryption level for your wireless network. The
following encryption methods are supported by the SpeedTouch™:
The Wired Equivalent Protocol (WEP)
WPA-Pre Shared Key (WPA-PSK)
The default WEP key and the default WPA key are printed on the
SpeedTouch™ bottom label.
Before configuring the SpeedTouch™ encryption, make sure you
! know which encryption methods are supported by your wireless
client.
Configure On the Configure page, you can change the configuration details displayed on the
Details page.
WEP The Wired Equivalent Privacy (WEP) algorithm protects wireless communication
from eavesdropping.
WEP relies on a secret key that is shared between the wireless client (for example a
laptop with a wireless Ethernet card and the SpeedTouch™. The fixed secret key is
used to encrypt packets before they are transmitted. Meaning during transmission
between client and AP ("in the air") the information in the packets is encrypted.
If your wireless client(s) support(s) WPA-PSK we recommend you to use
WPA-PSK, because WEP encryption has been proven to have some security
issues.
To enable WEP:
1 Select Use WEP Encryption
2 In the WEP Key Length list, click the desired Data Security level (either 64-bit
or 128-bit and Alphanumeric or Hexadecimal).
3 In the Encryption key box, type a Network key of your choice. In case of:
64 bit, Alphanumeric:
The 40-bit Network key must consist of 5 alphanumeric characters.
64 bit, Hexadecimal:
The 40-bit Network key must consist of 10 hexadecimal digits.
128 bit, Alphanumeric:
The 104-bit Network key consists of 13 alphanumeric characters.
128 bit, Hexadecimal:
The 104-bit Network key consists of 26 hexadecimal digits.
4 Click Apply to immediately apply your changes.
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WPA-PSK The SpeedTouch™ supports WPA-PSK, which offers three advantages over WEP:
Authentication via a 4-way handshake to check whether the Pre-Shared Keys
(PSKs) are identical.
Stronger encryption types:
Temporal Key Integrity Protocol (TKIP) (default): Instead of using a
fixed WEP key, TKIP uses in pairs temporary session keys which are
derived from the PSK during the 4-way handshake. For each packet
it uses a different key. TKIP also provides a message integrity check
(MIC) and a rekeying mechanism (in seconds).
Advanced Encryption Standard (AES): State-of-the-art encryption;
can only be used if all wireless devices in your WLAN support AES.
Message Integrity Check (MIC). Which is a strong mathematical function in
which the recipient and transmitter each compute and compare the MIC. If
they don't match it is assumed that a third person has been trying to read the
data.
Proceed as follows to enable WPA-PSK:
1 Select Use WPA-PSK Encryption.
2 In the WPA-PSK Encryption Key box, type a pass phrase (also known as Pre-
shared key) of your choice. The pass phrase must consist of 8 to 63 ASCII
characters or 64 HEX digits.
3 In the WPA-PSK Version list, click the desired WPA-PSK version.
Depending on the WPA-PSK version you choose, one of the following
WPA-PSK encryption will be set automatically:
WPA: TKIP
WPA2: AES
WPA+WPA2: TKIP+AES
AES is not yet implemented in most clients but it is in the
SpeedTouch™ because it will be the future security standard.
4 Click Apply to immediately apply your changes.
5 Configure your wireless client(s) with the same settings.
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Allowing new wireless If you selected New stations are allowed (via registration) or in the New stations
are not allowed list, wireless clients have to be added manually.
Proceed as follows:
1 In the Home Network menu, click Devices.
2 In the Pick a task list, click Search for wireless devices.
The SpeedTouch™ searches for new wireless stations that use the encryption
key of the SpeedTouch™ Access Point.
The SpeedTouch™ takes you to the Home Network. The new station will be
shown next to the name of the SpeedTouch™ WLAN.
To view the device settings, click the name of the new station. For more
Information, see “4.6.4 Wireless Device Settings” on page 83.
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What is WDS The Wireless Distribution System (WDS) allows you to extend the range of your
wireless network by introducing one or more WDS-enabled devices into your
wireless network.
Configuring WDS Proceed as follows to access the WDS pages on the SpeedTouch™:
1 In the left menu, click Home Network.
2 Under Wireless, click the Access Point you want to configure for WDS.
The Access Point names have the following format: “WLAN: “ +
Network Name, for example “WLAN: SpeedTouch123456.
3 Click Configure.
4 In the Pick a task list, click Configure WDS.
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4.6.7 Interfaces
Interfaces overview The Interfaces page gives you an overview of the interfaces used on your
SpeedTouch™. If you want to know more about the network settings of a specific
interface, click the name of the interface you want to view.
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Overview The Overview page gives you an overview of the current interface settings.
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DHCP Pool page On the DHCP Pool page, you can create/change a DHCP pool.
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5 Troubleshooting
Introduction This chapter suggest solutions for problems you may encounter while installing or
configuring y our SpeedTouch™.
If the suggestions do not resolve the problem, look at the support pages on http://
www.speedtouch.com/support or contact your service provider.
For Internet connection troubleshooting, refer to the provided Installation and
Setup Guide.
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SpeedTouch™ does not If none of the LEDs light up, make sure that:
work The SpeedTouch™ is plugged into a power socket outlet.
You are using the correct power supply for your SpeedTouch™ device.
The power requirements for your SpeedTouch™ are clearly indicated
on the identification label on the bottom of the SpeedTouch™.
The SpeedTouch™ is turned on via the push button at the back panel.
Poor SpeedTouch™ Make sure that the SpeedTouch™ is installed and configured as instructed in the
performance Installation and Setup Guide or as instructed by the Service Provider.
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Adding UPnP™ If you are running Microsoft Windows XP, it is recommended to add the UPnP™
component to your system.
Proceed as follows:
1 In the Start menu, click (Settings >) Control Panel.
The Control Panel window appears.
2 Click Add or Remove Programs.
The Add or Remove Programs window appears.
3 Click Add/Remove Windows Components.
4 In the Windows Components Wizard, select Networking Services in the
Components list and click Details.
5 In the Networking Services window, select Universal Plug and Play or UPnP
User Interface and click OK.
6 Click Next to start the installation and follow the instructions in the Windows
Components Wizard.
7 At the end of the procedure the wizard informs you that the installation was
successful. Click Finish to quit.
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Adding IGD Discovery Your Windows XP system is able to discover and control Internet Gateway Devices
and Control (IGD), like the SpeedTouch™ on your local network. Therefore it is recommended to
add the IGD Discovery and Control client to your system.
Proceed as follows:
1 On the Windows taskbar, click Start.
2 Select (Settings >) Control Panel > Add or Remove Programs.
3 In the Add or Remove Programs window, click Add/Remove Windows
Components.
The Windows Components Wizard appears:
6 Click Next to start the installation and follow the instructions in the Windows
Components Wizard.
7 At the end of the procedure the wizard informs you that the installation was
successful. Click Finish to quit.
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Resetting your You might consider a reset to factory defaults as described below.
SpeedTouch™ Be aware that a reset to factory defaults will revoke all configurational
! changes you made to the SpeedTouch™.
1 2 3 4
2 3
1 4
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© THOMSON 2005. All rights reserved.
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Need more help?
Additional help is available online at www.speedtouch.com