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Conflict Resolution Framework Analysis

The document outlines an initial framework for analyzing multiple conflict resolution cases. It charts the affective and cognitive processes involved. The affective processes include developing personal capacity through skills like active listening and relying on personal values and religious beliefs. The cognitive processes include recalling the conflict causes, brainstorming solutions, and negotiating a solution. The framework has been updated and expanded based on analysis of additional cases over time.

Uploaded by

jessica coronel
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
60 views12 pages

Conflict Resolution Framework Analysis

The document outlines an initial framework for analyzing multiple conflict resolution cases. It charts the affective and cognitive processes involved. The affective processes include developing personal capacity through skills like active listening and relying on personal values and religious beliefs. The cognitive processes include recalling the conflict causes, brainstorming solutions, and negotiating a solution. The framework has been updated and expanded based on analysis of additional cases over time.

Uploaded by

jessica coronel
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Initial Framework Cross-case Analysis of 1 &2

Affective Cognitive
Process Process

Personal Capacity Recalling /Recognizing


 Active Listening Skills the conflict-cause
 Personal Values  Spoting
 Visualizing
 Grasping

Religious Belief Brainstorm the Solution


 Personal Values  Collaborating
 Patience/ calm  Compromising
 Humbleness  Investigating
 Avoiding

Negotiate A Solution
 Self-reflecting
 Self-Directing

Verification

 Usual Friendly approach


through words and actions
Initial Framework Cross-case Analysis of 1,2&3

Affective Cognitive
Process Process

Personal Capacity Recalling /Recognizing


 Active Listening Skills the conflict-cause
 Personal Values  Spoting
 Visualizing
 Grasping

Brainstorm the Solution


 Collaborating
 Compromising
Religious Belief  Investigating
 Personal Values  Avoiding
 Patience/ calm  Sense-Making
 Humbleness  Integrating
 Direct Confrontation
 Open discussion
 Investigating
 Accomodating

Negotiate A Solution
 Self-reflecting
 Self-Directing

Verification

 Usual Friendly approach


through words and actions
Initial Framework Cross-case Analysis of 1,2,3&4

Affective Cognitive
Process Process

Recalling /Recognizing the


Personal Capacity conflict-cause
 Active Listening Skills  Spoting
 Personal Values  Visualizing
 Grasping
 Hypothesis-making

Brainstorm the Solution


 Collaborating
Religious Belief  Compromising
 Personal Values  Investigating but selective
 Avoiding, trial and error
 Patience/ calm  Sense-Making
 Humbleness  Integrating
 Direct Confrontation
 Open discussion
 Investigating, Negotiating
 Accomodating ,

Negotiate A Solution
 Self-reflecting
 Self-Directing

Verification

 Usual Friendly approach


through words and actions
Initial Framework Cross-case Analysis of 1,2,3,4&5

Affective Cognitive
Process Process

Recalling /Recognizing the


Personal Capacity conflict-cause
 Active Listening Skills  Spoting, Inferring
 Personal Values  Visualizing
 Forgiveness  Grasping
 Hypothesis-making

Brainstorm the Solution


 Collaborating
Religious Belief  Compromising
 Personal Values  Investigating but selective
 Avoiding, trial and error
 Patience/ calm  Sense-Making, Integrating
 Humbleness  Direct Confrontation
 Open discussion
 Investigating, Negotiating
 Accomodating ,
 Self-perception

Negotiate A Solution
 Self-reflecting
 Self-Directing

Verification

 Usual Friendly approach


through words and actions
Initial Framework Cross-case Analysis of 1,2,3,4&5

Affective Cognitive
Process Process

Recalling /Recognizing the


Personal Capacity conflict-cause
 Active Listening Skills  Spoting, Inferring
 Personal Values  Visualizing
 Forgiveness  Grasping
 Fairness  Hypothesis-making

Brainstorm the Solution


 Collaborating
Religious Belief  Compromising, Authoritative
 Investigating but selective
 Personal Values
 Avoiding, trial and error
 Patience/ calm  Sense-Making, Integrating
 Humbleness  Direct Confrontation
 Open discussion
 Investigating, Negotiating
 Accomodating ,
 Self-perception

Negotiate A Solution
 Self-reflecting
 Self-Directing

Verification

 Usual Friendly approach


through words and actions
Initial Framework Cross-case Analysis of 1,2,3,4,5&6

Affective Cognitive
Process Process

Recalling /Recognizing the


Personal Capacity conflict-cause
 Active Listening Skills  Spoting, Inferring
 Personal Values  Visualizing
 Forgiveness  Grasping
 Fairness  Hypothesis-making

Brainstorm the Solution


 Collaborating
Religious Belief  Compromising, Authoritative
 Investigating but selective
 Personal Values
 Avoiding, trial and error
 Patience/ calm  Sense-Making, Integrating
 Humbleness  Direct Confrontation
 Open discussion
 Investigating, Negotiating
 Accomodating ,
 Self-perception

Negotiate A Solution
 Self-reflecting
 Self-Directing

Verification

 Usual Friendly approach


through words and actions
Initial Framework Cross-case Analysis of 1,2,3,4,5,6&7

Affective Cognitive
Process Process

Recalling /Recognizing the


Personal Capacity conflict-cause
 Active Listening Skills  Spoting, Inferring
 Personal Values  Visualizing
 Forgiveness  Grasping
 Fairness  Hypothesis-making

Brainstorm the Solution


 Collaborating
Religious Belief  Compromising, Authoritative
 Investigating but selective
 Personal Values
 Avoiding, trial and error
 Patience/ calm  Sense-Making, Integrating
 Humbleness  Direct Confrontation
 Open discussion
 Investigating, Negotiating
 Accomodating ,
 Self-perception

Negotiate A Solution
 Self-reflecting
 Self-Directing

Verification

 Usual Friendly approach


through words and actions
Initial Framework Cross-case Analysis of
1,2,3,4,5,6,7&8

Affective
Process Cognitive
Process

Recalling /Recognizing the


Personal Capacity conflict-cause
 Active Listening Skills  Spoting, Inferring
 Personal Values  Visualizing
 Forgiveness  Grasping
 Fairness  Hypothesis-making

Brainstorm the Solution


 Collaborating
Religious Belief  Compromising, Authoritative
 Investigating but selective
 Personal Values
 Avoiding, trial and error
 Patience/ calm  Sense-Making, Integrating
 Humbleness  Direct Confrontation
 Open discussion
 Investigating, Negotiating
 Accomodating ,
 Self-perception

Negotiate A Solution
 Self-reflecting
 Self-Directing

Verification

 Usual Friendly approach


through words and actions
Initial Framework Cross-case Analysis of
1,2,3,4,5,6,7,8&9

Affective
Process Cognitive
Process

Recalling /Recognizing the


Personal Capacity conflict-cause
 Active Listening Skills  Spoting, Inferring
 Personal Values  Visualizing
 Forgiveness  Grasping
 Fairness  Hypothesis-making

Brainstorm the Solution


 Collaborating
Religious Belief  Compromising, Authoritative
 Investigating but selective
 Personal Values
 Avoiding, trial and error
 Patience/ calm  Sense-Making, Integrating
 Humbleness  Direct Confrontation
 Open discussion
 Investigating, Negotiating
 Accomodating ,
 Self-perception

Negotiate A Solution
 Self-reflecting
 Self-Directing

Verification

 Usual Friendly approach


through words and actions
Initial Framework Cross-case Analysis of
1,2,3,4,5,6,7,8,9&10

Affective
Process Cognitive
Process

Recalling /Recognizing the


Personal Capacity conflict-cause
 Active Listening Skills  Spoting, Inferring
 Personal Values  Visualizing
 Forgiveness  Grasping
 Fairness  Hypothesis-making

Brainstorm the Solution


 Collaborating
Religious Belief  Compromising, Authoritative
 Investigating but selective
 Personal Values
 Avoiding, trial and error
 Patience/ calm  Sense-Making, Integrating
 Humbleness  Direct Confrontation
 Culture  Open discussion
 Investigating, Negotiating
 Accomodating ,
 Self-perception

Negotiate A Solution
 Self-reflecting
 Self-Directing

Verification

 Usual Friendly approach


through words and actions
Initial Framework Cross-case Analysis of
1,2,3,4,5,6,7,8,9,10&11

Affective
Process Cognitive
Process

Recalling /Recognizing the


Personal Capacity conflict-cause
 Active Listening Skills  Spoting, Inferring
 Personal Values  Visualizing
 Forgiveness  Grasping
 Fairness  Hypothesis-making

Brainstorm the Solution


 Collaborating
Religious Belief  Compromising, Authoritative
 Investigating but selective
 Personal Values
 Avoiding, trial and error
 Patience/ calm  Sense-Making, Integrating
 Humbleness  Direct Confrontation
 Culture  Open discussion
 Investigating, Negotiating
 Accomodating ,
 Self-perception

Negotiate A Solution
 Self-reflecting
 Self-Directing

Verification

 Usual Friendly approach


through words and actions
Initial Framework Cross-case Analysis of
1,2,3,4,5,6,7,8,9,10,11&12

Affective
Process Cognitive
Process

Recalling /Recognizing the


Personal Capacity conflict-cause
 Active Listening Skills  Spoting, Inferring
 Personal Values  Visualizing
 Forgiveness  Grasping
 Fairness  Hypothesis-making

Brainstorm the Solution


 Collaborating
Religious Belief  Compromising, Authoritative
 Investigating but selective
 Personal Values
 Avoiding, trial and error
 Patience/ calm  Sense-Making, Integrating
 Humbleness  Direct Confrontation
 Culture  Open discussion
 Investigating, Negotiating
 Accomodating ,
 Self-perception

Negotiate A Solution
 Self-reflecting
 Self-Directing

Verification

 Usual Friendly approach


through words and actions

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