Applied Business Tools and Technologies

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APPLIED BUSINESS TOOLS AND

TECHNOLOGIES

Information and communications technology (ICT) or simply information technology (IT)

- It is the use of computers to store, retrieve, transmit, and manipulate data, or information,
including all hardware, software and peripheral equipment operated by a limited group.

ICT

Software

- Set of instructions, data or programs used to operate computers and execute specific
tasks.

Hardware

- A set of instructions, data or programs used to describe the physical aspects of a


computer. It is the physical elements that make up a computer or electronic system and
everything else involved that is physically tangible. This includes the monitor, hard drive
and etc.

Cloud computing

- The term generally used to describe data centers available to many users over the
internet.

Digital transactions

- Defined as online or automated transactions that take place between people and
organizations without the use of paper
- Online automated digital transactions like debit card.

Digital data

- Is data that represents other forms of data using specific machine language systems that
can be interpreted
- Example: chat

Internet access
- Is the process of connecting to the internet using personal computers, laptops or mobile
devices by users or enterprise

Computer applications

- An application, or application program that runs on your computer, web browsers, email
programs, word processors, games and utilities are all applications.

The word “application” is used because each program has a specific application for the user.

THE ROLE OF ICT IN TOURISM

- ICT’s allow customer- management relations and supply.


- Chain management to be combined into a single source that facilitates a variety of
operations. Product selection, ordering, fulfilment, tracking, payment, and reporting to be
performed with one easy-to-use tool.

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