Brand and Culture

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Creative Brand Communication

How Brands Persuade People

Session 4
23rd July 2019
Thus Far…
• The brand is an abstract idea – a specific meaning given to a product
because of which people see value in it
• Brand Communication is about persuading people
• Strong brand communication ideas can be found at the confluence of
Brand Truths, Category Truths and Cultural Truths
• Some truths can be interestingly expressed as ‘conflicts’ or ‘tensions’ that are
useful for brands to communicate around
• Category truths can be located in Human Desires; its own ‘Physicality’;
peoples’ ‘Mental Models’ of how the category works; Communication themes,
etc.
Decoding Brand Truths
The Brand Truths
• The Brand Exists because…
• It is better because…
• It is different because…
• It is inspiring because…
• Its core values are…

Functional, Emotional, and Spiritual meaning


Brand Resonance Model

High SBLR
RELATIONSHIP
What about you & Resonance
me Across Generations

Best Beer in Authentic


WV/I.
Self respect
RESPONSE Strong
What about you Judgements Feelings
‘As good a beer as you Respect, but ‘not for me’
could get”
Working In
Class Home
MEANING Performance Imagery
What are you Smooth, flavourful, West
Authentic,
Higher alcohol,dark, Virginia’s
bitter Regional
beer

High Awareness
Iconic - like
IDENTITY Chevy/John Deer
Awards Salience among all
audiences
Who are you
Exercise
• Write down all associations you have with a brand – products,
experiences, memories, stories..everything
• Arrange these into 4-5 broad themes/facets
• Identify the one core meaning, idea, or essence that ties everything
together
Core Essence

Key Ideas/Facets

Role Models

Symbols
Pirate Flag
Closed
System MS Bashing
Steve Jobs

No range
Touch
Iconoclastic

Simplicity ‘Un’ System Aesthetic Watch Power


IPhone Excellence
cord
Workshops

Human
Technology Cool
Aps

High Price
Ipad
Fan Clubs
1st Day lines
Aquaguard
Essence Uncompromising Protection

Values, Values : Honesty and Transparency, Efficiency


Beliefs, Beliefs : Pure water is everybody’s right/ A better life through technology
Personality Personality: Tech savvy, modern, young

Discriminator Nothing guards better

Reason To Believe Technology platform – Mineral Guard, BioTron, hence Pure Water every time

Benefits Maximum possible protection that gives me the peace of mind that I have done my best

Insight When it comes to family, I will not take any chances. I sometimes feel– ‘Am I doing enough?’

Target Consumer Progressive Parents – who will go that extra mile to o give themselves and their kids the best possible platforms to create
more fulfilling lives

Competitive Unorganized sector, as well as branded competition like Kent and Pureit. Also bottled water
Environment

Root Strengths Technology and Expertise


Decoding Cultural Truths
Cultural truths are found in the collective
motivations, aspirations, conflicts, tensions, beliefs
and attitudes of people

These are often reflected in themes in popular


culture – cinema, music, advertising, social media
behavior, rituals, buying behavior

Cultural changes usually create ‘tensions’ – which


brands can seek to recognize, and perhaps even
‘resolve’
From Asian Paints + Standup Act
• Respect/Deference to Authority vs Need for Personal Freedom
• Minimising Risk vs Fulfilling Careers
• Regular Job vs Maker Culture
• Cultural Distinctiveness vs Cultural Globalization
Mi TV
• Men are confused as to how to deal with redefined gender roles–
their role in the family is not as sharply defined as before . (i.e. the
patriarch who provides and guides)

Useful thoughtpiece à
https://timesofindia.indiatimes.com/blogs/Citycitybangbang/the-
league-of-disappointed-women/
Sources to observe and understand
“When a child comes out of your body, I am convinced a guilt
chip enters your soul and there is nothing you can do to dislodge it.
There are only 2 ways to deal with the situation: You can either use
your motherhood as an excuse to not go out and compete in the
world or you can learn to take it in your stride and get on with your
new life”

- Farah Khan, filmmaker and choreographer


What’s working on TV?

Show Name : Meri Durga Show Name : Ye Hai Mohabbatein


Show Name : Tu Sooraj Main Saanj, Piyaaji
Show Time : Mon to Fri 7:30pm
Show Time : Mon to Fri 6:30pm Show Time : Mon to Fri 7:00pm

Durga, a young, fun loving girl from Haryana, lives with The love story of Dr. Ishita Iyer and Raman Kumar Bhalla, Ishita is
After her parents' death, Kanak stays with her grandmother,
her father, Yashpal, who works as a school peon. He infertile and becomes emotionally attached to Raman's
Bhabho. Although Bhabho hates her, Kanak secretly wishes
has big dreams for her and wants her to achieve huge daughter, Ruhi, who lives with her divorced father. Due to
to win her love one day.
success in her life. circumstances, Raman and Ishita marry each other.
What can movies tell us?
1. Love Is Now Going Hinterland

A couple meet for a proposed arranged marriage Set in the small-town of Bareilly, Bitti is a free- Badrinath Bansal from Jhansi and Vaidehi
and fall in love in the process. On the night of spirited young girl who lives life on her own Trivedi from Kota belong to small towns but
Shubh Mangal Savdhan is a delightfully
their marriage, an unexpected turn of events terms and refuses to be pressured into getting have diametrically opposite opinions on
everything. This leads to a clash of refreshing film about erectile dysfunction
turns their world upside down. Set in the married. Her life takes a shift when she meets
backdrop of India's civil services and exploring Chirag Dubey and Pritam Vidrohi. ideologies, despite both of them recognizing
the challenges that the couple face as a middle- the goodness in each other.
class couple in India.
Look Closely, Connect Broadly, Think Critically!

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