Cisco TelePresence EX60 and EX90 TC7.3 User Guide

1

Cisco TelePresence
EX60 and EX90
TC 7.3

User
Guide
D1501611 User Guide Cisco TelePresence
EX60 and EX90
Produced: December 2014 for TC7.3
All contents © 2010–2014
Cisco Systems, Inc. All rights reserved.
2 Contents

What’s in this guide
Introduction to Video Conferencing Contacts

Best Practice......................................................................... 4 Directory.............................................................................. 39 All entries in the table of contents are
Tour the touch screen........................................................... 5 Recents............................................................................... 40 clickable hyperlinks that will take you
Log Onto a System with Your Own Credentials.................... 6 Favorites...............................................................................41 to the corresponding article.
Add Someone to Favorites, While in a Call......................... 42
Video Calls To go between chapters, you may
Place Call From Contact List................................................. 8 Camera also click on any of the icons in the
Edit a Contact List Entry, then Place the Call........................ 9 View Camera Settings......................................................... 44 sidebar.
Place Call Using Name.........................................................10 Manage Selfview................................................................. 45 Note! Some of the features described
Place Call Using IP Address.................................................11 Resize the Selfview PiP....................................................... 46 in this user guide are optional and
Place Call Using Number......................................................12 Move the Selfview PiP......................................................... 47 they may therefore not be present on
Receive Call..........................................................................13 Control the Camera of the Other Participant....................... 48 your system.
Receive Call While in Another Call.......................................14
Connections and Settings
Transfer.................................................................................15
Connect the EX60............................................................... 50
Consult and Transfer............................................................16
Connect the EX90................................................................51
Disconnect Yourself From Call.............................................17
Gain Access to the Settings................................................ 52
Put Call on Hold and Resume a Call on Hold.......................18
Setting the Background Image............................................ 53
Shared lines..........................................................................19
Ringtone & Sound................................................................ 54
Change Call Rate................................................................. 20
Bluetooth............................................................................. 55
Enable Do Not Disturb..........................................................21
Camera Control................................................................... 56
Enable Standby.................................................................... 22
Display................................................................................. 57
View Keypad While in a Call................................................ 23
Select Language................................................................. 58
Add Additional Participants to Existing Call......................... 24
System Information.............................................................. 59
Add Incoming Call to Existing Call....................................... 25
Call Status........................................................................... 60
View Meeting Participant List.............................................. 26
Diagnostic Mode...................................................................61
Manage Conference Call Layout......................................... 27
Restart System.................................................................... 62
Lock Speaker....................................................................... 28
Administrator....................................................................... 63
Disconnect Participant from Call......................................... 29
Administrator Settings—Set Date and Time......................... 64
Share Content Administrator Settings—Call Details..................................... 65
Start and Stop Presentation.................................................31 Administrator Settings—Provisioning Wizard....................... 66
Share a Physical Document................................................. 32 Administrator Settings—Multipoint Mode............................. 67
Change Presentation Layout............................................... 33 Administrator Settings—IP & VLAN...................................... 68
Administrator Settings—Network Status Codec.................. 69
Scheduled Meetings
Administrator Settings—Network Status Touch................... 70
View Meeting List................................................................ 35
Administrator Settings—SIP..................................................71
Join Scheduled Meeting...................................................... 36
Administrator Settings—H323.............................................. 72
Parallel Meetings................................................................. 37 D1501611 User Guide Cisco TelePresence
Administrator Settings—EMC Resilience Mode.................... 73 EX60 and EX90
Administrator Settings—Factory Reset..................................74 Produced: December 2014 for TC7.3
3
i
Introduction
to Video
Conferencing
EX60 and EX90
4 Introduction to Video Conferencing
Best Practice Other Tips
Brightness control
A successful video conference provides • Noise sources like computers placed group of presenters. Smaller systems To adjust brightness, colors or other
a face-to-face meeting, even if the on the table should always be placed may force you to choose between settings of your system, use the
participants are miles or continents apart. away from the microphone of your unit. showing the presentation or the touch pad. Adjust the monitor to suit
Keep in mind that it still is a meeting— The noise from such sources is often presenter. the conditions of the conference
room.
normal etiquette and dress code apply perceived as surprisingly loud by the
• For duo video some attention is needed.
even here. remote participants. Duo video is sometimes shown side–by–
• Pay attention to the background your side with half the screen showing the
General system will provide to the remote presentation and the other half showing
participants. If the camera captures the presenter. Provide the impression
• Consider setting the unit to Automatic the corridor outside your office, people that you seem to look towards the
Answer, but mute the microphone for
passing by may distract your remote presentation instead of the impression
privacy reasons, if possible.
participants. This applies as well to that you sit with your back towards it,
• Do not forget to rehearse “the noble curtains with a distinct texture pattern when all is viewed on the remote monitor.
art of operating a video system” to the and, in particular, to curtains moving due If in doubt, look straight into the camera
extent needed. to draught in the room. to avoid this situation.
• If you are going to share content you will
In the meeting room normally make use of duo video. That
• Make sure that you do not experience implies the use of two video streams,
one showing the presentation and the
obstacles blocking the view to the
microphone at all times. other showing the presenter—or the

EX60 and EX90
Tour the touch screen Operating tips
Tap the
Tap the Headphones
Tap the upper left corner to activate / Tap the ? to Camera icon icon to select
deactivate the Do not disturb contact or to activate between
feature, to activate /deactivate the access the self-view loudspeaker Time of day is
Standby feature, and to access the Help desk, if and camera and indicated in the
Settings. available. settings. headphones. upper right corner.
Tap to Tap the touch screen

mute / unmute to wake up the system,
microphone. if needed.
Note that some of

the features shown
Adjust volume
here are optional and
here (tap and
may not show up on
drag).
your system.
Any messages
to you while you Tap a button
were away will be to activate its
indicated here. function.
Tap Dial to Tap Contacts Tap Tap

invoke the dial to invoke the Meetings to Messages
pad. list of contacts invoke a list to invoke the
including Favorites, of upcoming voice mail
Directory and scheduled system, if
Recents. meetings. applicable. Scroll in lists
as outlined.
When set to Do Not Disturb, ringtones are muted and call attempts made by others to reach you will appear as D1501611 User Guide Cisco TelePresence
missed calls. You may, however, place calls as much as you like. EX60 and EX90
As default, there is a 60 minutes timeout on the Do not disturb (after which the system will return to normal All contents © 2010–2014
operation), but this may have been changed to a different setting by your Video Support Team. Cisco Systems, Inc. All rights reserved.
Log Onto a System with Your Own Credentials About Hot-desking
Video systems located in meeting

rooms and quiet rooms and running
under CUCM (Cisco Unified
Communications Manager) may
allow you to log in to the video
system with your own personal
credentials.
Tap Sign In. Select your profile. Input your
credentials CUCM will then route all incoming
and tap Sign In. calls destined for you to that specific
video system.
The system will confirm a

successful sign-in. You will
now receive calls destined
for you.
To sign out tap You will be prompted

Sign-out. to confirm your
intentions.

EX60 and EX90
7
Video Calls

EX60 and EX90
8 Place Call
About the Lists of
Place Call From Contact List Contacts
Your lists of Contacts consist of

three parts:
Favorites. These contacts have
put there by you. These entries
will typically be someone you call
frequently or otherwise need to
access in a swift and convenient
manner from time to time.
Directory will typically be a corporate
directory installed on your system by
Tap Contacts. To search Alternatively, tap the Search
your video support team.
for or Dial field to invoke the Recents is a list of calls you have
someone virtual keyboard.
placed, received or missed earlier.
in a
specific list You may clear the Recents list for
(Favorites, Directory or
privacy reasons, see “Recents” on
Recents), tap that list (a) and
then scroll down (b) to locate page 40.
the entry.
The following options apply:
• You may key in a name, number or

an IP address and the system will
look in all lists for you.
• You may tap a tab and then scroll
through the list or key in a name or
number. Your search will then be
restricted to that specific list.
Key in the name, There is an When you are • You may add the entry to the list of
number, or IP address. extended ready to place the Favorites; edit aspects of the entry
numerical mode call, tap the green before calling; change the call
Matches will appear as
available, which Call button.
you type. rate and remove the entry from
also contains
special characters. Recents,.
To toggle between
the alphanumerical
mode and the extended numerical
mode tap the key in the lower left
corner of the keyboard, as outlined.

EX60 and EX90
9 Place Call
Edit a Contact List Entry, then Place the Call About Entry Edits
You may have to edit an entry in one

of the Contact lists before you place
the call. There may be a need to add
a prefix, a suffix or otherwise alter
the entry to ensure success.
Tap More Tap Edit & Call to Apply your editing

( ) to gain invoke the virtual and tap the green CALL
access to the keyboard. button, to place the call.
options.

EX60 and EX90
10 Place Call
Place Call Using Name About Placing Calls
You may call someone who is not

listed in your list of contacts by
keying in their name, address or
number using the virtual keyboard of
the Touch pad.
Anyone you have previously called
will appear in the Recents list (until
Tap Dial to invoke the Tap Keyboard
numerical dialpad. ( ) to invoke the you clear that list) and you may then
Key in the name.
virtual keyboard. Matches will appear as transfer any of them to your list of
you type. Favorites. This is described in the
section Contacts.
Calling extensions. Sometimes
you may be urged to enter numbers
during a call, typically to reach
extensions or to provide a pin code.
Tap Keypad (this button appears as
soon as the call is placed) to invoke
the keypad needed for this.
There is an extended When you are

numerical mode ready to place the
available, which also call, tap the green
contains special Call button.
characters.
To toggle between the
alphanumerical mode
and the extended
numerical mode tap the key in the
lower left corner of the keyboard.

EX60 and EX90
11 Place Call
Place Call Using IP Address About Placing Calls

192.198.100.1
the Touch pad.
When you
Tap Dial to invoke the Type the IP address.
numerical dialpad. are ready you clear that list) and you may then
Tap and hold to type
*
the point sign used in IP-
to place the transfer any of them to your list of
call, tap the Favorites. This is described in the
addresses. green Call
button.
section Contacts.

EX60 and EX90
12 Place Call
Place Call Using Number About Placing Calls

the Touch pad.
When you
Tap Dial to invoke the Type the number.
numerical dialpad. are ready you clear that list) and you may then
to place the transfer any of them to your list of
call, tap the Favorites. This is described in the
green Call
button.
section Contacts.

EX60 and EX90
13 Receive Call
Receive Call If Someone Calls You
If you set up the system to

respond to incoming calls • If someone calls you, you may
automatically (Auto Answer) you accept, decline or ignore the call.
may want to mute the system
microphone(s), to preserve • If you decline the call, busy
privacy. information will be sent to the
Microphone(s) are muted calling party.
if this symbol is illuminated.
To mute / unmute the
• If you ignore the call, the calling
microphone(s), tap the symbol.
party will perceive this as if you
were absent (you did not pick up
the call.
• You may want to set your system
to respond automatically to an
incoming call (Auto Answer). This
is described in “Administrator
Settings—Call Details” on page
65. Observe that your video
support team may have password
protected this menu.
• If you choose to activate Auto
Answer you may want to mute the
microphone to preserve privacy.
This must be set up manually every
time.

EX60 and EX90
14 Receive Call
Receive Call While in Another Call About the Options
The identity of the new Decline the incoming call

incoming call. and carry on as you have
been doing.
If you already are in a call, you may
accept another incoming call under
Add: If your system certain circumstances.
is equipped with
the MultiSite option
you may merge the
incoming call with the
existing.
For systems without
MultiSite installed,
the incoming call may
still be merged, but
as an audio-only call
(not shown).
Accept the incoming Accept the incoming call,

call, while holding the while ending the current call
current call or group of or group of calls.
calls.

EX60 and EX90
15 Transfer Call
Transfer About Transfer
Basically, you have two options when

transferring calls; viz. unattended
and consultative transfer.
The scenario described on this page
is the unattended transfer, where
you transfer the call to someone
else without consulting that person
In a call tap Locate Place the call in
Transfer. whom to the usual way. before the transfer is carried out.
call in the If you consult the person first, you
usual way.
will transfer after having used the
swap feature—see the next page for
more on this.
Tap Complete The call will be transferred.

transfer—see
also text in side
bar.

EX60 and EX90
16 Transfer Call
Consult and Transfer About Consult and Transfer
This feature allows you to be in a call

with two parties, but one at a time
only.
You may swap whom you are in call
with, and you may connect the two
together, while you leave the call.
Assume that Tap + Place New Call, as Locate

you are in a outlined, or tap Resume to go whom to
call. Tap Hold. back to the one you were in call in the
call with (to undo your action). usual way.
Place the call in the You are now in the new Tap Swap to
usual way. call while the one you go between
were in call with still is the two parties
on hold. and Transfer
to connect the
two together, while you leave the call.

EX60 and EX90
17 End Call About Disconnecting
Disconnect Yourself From Call Yourself
Tapping End in a call will disconnect

yourself from a call. In a call with two
parties only, this will then terminate
the call.
In a conference call with multiple
participants tapping End will
terminate your participation only if
you are a regular participant.
However, if you are the host of such
a conference, i.e. the one who
initiated it, tapping End will cause
the entire conference to terminate.
To disconnect
yourself from a call,
tap End.

EX60 and EX90
18 Hold
Put Call on Hold and Resume a Call on Hold About Putting on Hold
Putting someone on hold is typically

something you do as an initial step
when transferring someone to
another person, but it may also be
used when you need to consult a
person or as an alternative to muting
also including stopping the video
Assume that Tap Resume to transmission.
you are in a go back to the
call. Tap Hold. one you were in
call with (to undo
your action).

EX60 and EX90
19 Call center
Shared lines About this feature
If there is activity on the shared line, Video systems used in call centers
this will be indicated the orange may be set up to share a common
field along the top of the display.
line so that anyone of those sharing
a line may respond to an incoming
call.
If someone on the shared line has

put herself on hold, you may pick
that call up by tapping RESUME.
If the current call has not been

put on hold, you may barge in by
tapping Barge.

EX60 and EX90
20 Call Rate
Change Call Rate About Call Rate
Call rate is the term used to express

the amount of bandwidth allocated
to the call and is measured in kbps
(kilobits per second).
The higher the call rate is, the
better the quality will be, but on
the expense of higher bandwidth
This can be done Tap Call Rate. Change the call rate
before you call by moving the slider. consumption.
someone only. The system comes with a default
Tap More call rate. This is set by your video
( ) to gain
support team as a part of the
access to the options.
Administrator Settings (password
protected).
Why would you like to temporarily
change this setting? In most cases
you will use it to avoid choking
the video call when you try to call
someone at a higher rate than their
system and connection support.
Call rate cannot be changed during
a call, but you may change it just
before you place a call, as outlined
here.

EX60 and EX90
21 Availability
Enable Do Not Disturb About Do Not Disturb
Your system can be set to not

respond to incoming calls. You may,
however, use it to call others as
much as you want.
Tap the field in the Tap Available or Do not Tap anywhere outside the
upper left corner. Disturb. menu to exit the menu, putting
changes into effect.

EX60 and EX90
22 Availability
Enable Standby About Standby
Your system can be set to Standby

to save electrical energy. You will still
be able to receive calls as usual.
Tap the field in the Tap Standby. The screen will turn itself off
upper left corner. after a few seconds. Tap the
screen to wake it up.

EX60 and EX90
23 Add Extension Numbers and Pin Codes
View Keypad While in a Call Using Keypad in a Call
In a call you may get prompted to

submit numbers to be able to reach
an extension or otherwise gain
entrance to something (for example
by means of a PIN-code).
To be able to submit this you will
need to invoke the keypad on the
touch screen.
In a call, tap
Keypad.

EX60 and EX90
24 Conference Calls with Multiple Participants
Add Additional Participants to Existing Call About Video Conferences
Your video system may be equipped

with the capability to initiate a video
conference with several participants.
The maximum number of participants
supported by your video system will
depend on system configuration and
the video infrastructure. If in doubt,
Assume that you already are in Tap Add. Locate whom to call, in
a call. This call may have been the usual way. contact your video support team.
initiated by you or by someone If you want to initiate a video
else (someone have called
you). conference, you must call each
participant one by one.
If you are the one who initiated the
conference initiated the conference
you will be able to terminate the
entire conference as well. The other
participants, however, may only
disconnect themselves from the
conference.
Call settings. Those you call may
have video systems with different
bandwidths. You are not constrained
to set all participants to a bandwidth
Place the call, in the usual way. You may be This new call will now be that all systems support. The Call
You may alter the Call settings prompted to tap added to the existing, thus rate may be set individually for all
of that call before you place Merge to create the creating a conference. You
participants in order to provide
it—see side bar for more. conference. may cancel this call without
terminating the first call you everyone with the best quality
were in. available for their system. See
“Change Call Rate” on page 20.

EX60 and EX90
This is an optional feature that may, or may not, be installed on your system.
25 Conference Calls with Multiple Participants About Adding Incoming
Add Incoming Call to Existing Call Calls
The identity of the new

incoming call is stated Decline the incoming call
here. and carry on as you have
been doing.
Assume that you are already in a call.
If you then receive another incoming
Add: Provided call, you will have the following
that your system options:
supports it: Accept
the incoming call • You may decline the call and
and merge it with the continue with what you were
ongoing call. doing.
Some systems may
accept that you
• You may put the current call on
hold and accept the new call. At
merge the incoming
call with the existing, any time you may swap between
but as an audio-only the two.
call.
You may be
• You may transfer the incoming call
to someone else, including the
prompted to put the
current call (or group one you were talking to.
of calls) on hold
before merging can
• You may, after putting the
incoming call on hold, later decide
take place.
to merge this call with the existing
(optional feature).
Accept the incoming Accept the incoming
call, while holding the call, while ending the • You may merge the incoming
current call or group of current call or group of call directly with the ongoing call
calls. calls. (ACCEPT & MERGE). This applies
to MultiSite equipped systems only.

EX60 and EX90
View Meeting Participant List Using Participant List
This is a convenient way to obtain

information about all the participants
and their current status.
In addition, you may use the list
to disconnect participants from
the conference or to grant them
certain rights, such as to retain the
position as prominent speaker even
if someone else starts speaking.
These features are outlined on the
following pages.
In a call, swipe your
finger horizontally
to the left...
...or tap the little
dot not shown in
white.
The list will show all the

participants, who is speaking
for the time being, who is
sharing content (if applicable),
as well as who has been put
on hold (if applicable).

EX60 and EX90
Manage Conference Call Layout About Layout Options
You may alter the screen layout

when you are in a call. The Touch
pad will show the options available.
The actual options may differ from
what is shown here, but the Touch
device will always show you what is
available.
To change the existing Tap the new preferred The new layout will now be put
layout on your video screen, layout. in effect. The WYSIWYG (what you see is what
tap Layout. you get) principle applies even here.
Including a Selfview
Selfview (what the others see from
your video system) may be added
to any layout in the usual way. To
invoke the selfview See “Manage
Selfview” on page 45.
If needed, you may also move the
selfview to a different location.
See “Move the Selfview PiP” on
page 47.

EX60 and EX90
Lock Speaker About Lock speaker
This is an example of a layout with In a video conference with several

one of the participants shown as the participants the one who speaks
prominent speaker, i.e. shown larger
will, as default, be shown as the
than the other(s).
large image (provided you haven’t
set up the layout otherwise). This is
referred to as voice switching.
However, you may want to keep
showing one of the participants as
the prominent speaker, typically
shown larger than the others.
To make this happen activate the
Start with a layout function Lock as speaker, as shown
showing one the on this page.
participants as the
prominent speaker,
and tap that
speaker’s avatar.
Tap Lock as speaker.

Once activated the name
of this field will change to
Unlock as speaker.
To unlock, repeat the process
tapping Unlock as Speaker
instead.

EX60 and EX90
Disconnect Participant from Call About Disconnect
You may also invoke the list of Any participant entitled to it may
participants and tap a participant in disconnect any of the other
that list.
participants. Tap the participant,
either in the view as shown, or in
the list of participants (see “View
Meeting Participant List” on page
26). Then tap Drop.
Tap the participant

to be disconnected.
You must be
entitled to do so.
Tap Drop to disconnect the

selected participant.

EX60 and EX90
30
Share
Content

EX60 and EX90
31 Share Content
Start and Stop Presentation About Content Sharing
Your video system may serve as your

PC screen outside calls. In a call
tap Preview PC to see the desktop.
Your desktop will not be exposed
to the other side. You will need to
tap Share to actually expose your
desktop.
In a call you may view your PC
screen without sharing it with the
remote site(s). If the thumbnail
Tap Preview PC to Tap Share to actually start
preview the content in sharing the content. image showing the other participants
advance. obstructs important parts of your
PC-screen you may move it in the
same way as you may with a PiP
(see “Move the Selfview PiP” on
page 47).
More about using your video system
as your PC screen can be found in
“Connect the EX60” on page 50
and “Connect the EX90” on page
51.
To stop the
Presentation, tap
Stop Sharing.
EX60 and EX90
32 Share Content
Share a Physical Document Share Physical Objects
The camera can be tilted as shown

to enable you to share items on
your physical desktop (we are not
referring to the virtual desktop of
your computer screen).
The image will be flipped vertically to
show it correctly to the other side.
The camera can be tilted, if needed, to

serve as a document camera. Image
will be flipped vertically (turned upside
down) to show it correctly to those you
speak to (the other side).

EX60 and EX90
33 Share content
Change Presentation Layout About Presentation Layout
You may be able to change

the layout of the screen during
presentations. Typical options
available will be with or without
showing the presenter and showing
the presenter as either a PiP (Picture
in Picture) or PoP (Picture outside
Picture).
The layout options available on
your system may differ from those
shown here, but the layouts shown
Tap Layout to invoke the layout options. are always those you may choose
between.
Select your preferred layout

by tapping it.

EX60 and EX90
34
Your video system may be

connected to a management
system capable of scheduling video
meetings for you. Any meetings
scheduled will then appear in a List
of Meetings on your Touch device.
Scheduled
Meetings

EX60 and EX90
35 Scheduled Meetings
View Meeting List Meeting List Basics
The meeting list will

typically look like
shown here.
Tap an entry in the
list to obtain more
information about the Your video system may be connected
meeting. to a management system capable
of scheduling video meetings. Any
Tap Meetings
meetings scheduled will then appear
to invoke the
list of meetings. in a List of Meetings.
The List of Meetings contains a list of
upcoming, meetings scheduled to
take place during the next 14 days
(this setting may have been changed
Tap on the little by your video support team). The
expansion symbol, as list is sorted using grouping headers.
outlined, to get even
more information. The main grouping category is by
day (e.g.: TODAY, TOMORROW, then
WEDNESDAY, JUNE 20, 2014 etc).
If you tap an item in the list then
more information will become
available.
When a scheduled meeting appears
as Private meeting it will contain
information about the organizer only.
There will be no title, no expandable
Tap again to collapse meeting outline as well as no dial-in
the information box. information.

EX60 and EX90
Join Scheduled Meeting About Joining
Although the default setting lets you join in up to On your video system the Meeting
10 minutes in advance, your video support team Reminder will appear once it is
may have implemented a different setting. possible to join a meeting. Exactly
when that will be depends on the
If you tap a Start time buffer setting. Default
meeting in the list buffer setting is 10 minutes, but
you will see more
your video support team may have
about the meeting.
The start and end time of the changed this. It is not possible to join
scheduled meeting are given in the A scheduled meeting may connect you automatically,
or you may have to tap Join Meeting. the meeting earlier than the setting
expanded meeting information.
dictates.
The meeting reminder contains
a time indicator stating when the
meeting starts, or alternatively for
how long the meeting has been
going on (an ongoing meeting is
referred to as a Meeting in progress).
The text Starting now will be shown
during a time interval spanning from
30 seconds before to 30 seconds
When the meeting starts you will be offered after the scheduled start time of the
to join in, to postpone the offer to join in for 5
minutes, or to just dismiss the offer. meeting.
Extending an ongoing meeting

Scheduled meetings have a fixed start and end time. You may want to extend
an ongoing meeting. This will be accepted by the system if no other meeting
is scheduled for any of the video systems involved, during the period of If you are in a call when the meeting starts you will
possible extension. also be offered to join in while at the same time D1501611 User Guide Cisco TelePresence
If an extension is sustainable, the Meeting will end notification will include an end the current call, just like any other situation
EX60 and EX90
Extend and a Dismiss option. where someone calls you while you already are in
a call.
To extend a meeting, tap the Extend button. All contents © 2010–2014
Parallel Meetings Choose Your Meeting
Whenever Parallel meetings occur

(two or more meetings taking place
simultaneously), the reminder will
be displayed in context of the
meeting list, displaying all upcoming
meetings. Choose which meeting
to join and then join the selected
meeting.
Meetings taking place

simultaneously are referred to as
parallel meetings. The meeting
names used in this example
solely appear to illustrate that the
meetings are parallel meetings.

EX60 and EX90
38
Contacts consists of three parts;

a Directory, which typically is your
corporate phone book; Recents
which is a list of recent calls and
finally Favorites, which is your
personalized list of people you call
frequently or otherwise need to get
easy access to.
Contacts

EX60 and EX90
39 Contacts
Directory About Directory
Finding an entry in the Directory by scrolling through the list:
The Directory serves as your cor-

porate phone book. This directory
cannot be edited by you. You may,
however, copy entries to your list of
Favorites and edit them there.
Tap a folder to show its contents,
scroll, if needed, to locate a folder or
Tap Tap Directory, if Scroll
Contacts. needed. through an entry within a folder.
the list to Once located, tap the entry to call,
locate the
entry. edit or add to your list of favorites in
the same way as with the Recents
list (see the previous page for more
on this).
Finding an entry in the Directory by searching for it: When searching within the corporate
Directory, the search will apply to
the current directory folder and its
subfolders only. To go one level up,
tap Back. To make the search apply
to the entire corporate directory, do
not enter (tap) any folder before the
search is commenced.
It may happen that an entry copied
Tap Tap Directory, if Tap Search or Dial, as from the directory to the list of favor-
Contacts. needed. outlined, to invoke the virtual ites later is updated in the directory.
keyboard and key in a name, This update will not be reflected in
number or address. Possible
matches will appear as you your list of favorites—you must then
type. manually update the entry in the list
of favorites.

EX60 and EX90
40 Contacts
Recents About Recents

Gaining access to the Recents list:
The Recents lists the received,

placed and missed calls since the
last time the list was cleared.
Tap an entry and you may:

Tap Tap Recents to invoke the list of recent calls.
Contacts. • Call the entry by tapping CALL.
• Add the entry to an ongoing call
(optional).
• Add the entry to Favorites.
Removing a single entry: • Edit the entry information and then
place the call.
For privacy reasons you may want to
remove an entry from the Recents list or
• Change the call rate settings.
clear the entire list. • Remove the entry from the list.
The same persons may have called • Clear the entire list.
you (or you called them) several times.
Each such call will create an entry in the
Recents list.
Note that if you choose to remove
Select an entry a single entry in the list, any other
in the Recents Tap Remove from instances of that entry will not be
list by tapping it. Recents to remove removed from the list.
Then tap More the entry. You will be
( ). prompted to confirm
your intentions.
Clearing the entire Recents list:
Tap Contacts, Scroll, as Tap Clear Recents. D1501611 User Guide Cisco TelePresence
if needed. outlined, EX60 and EX90
to get to Produced: December 2014 for TC7.3
the top of All contents © 2010–2014
the list. Cisco Systems, Inc. All rights reserved.
41 Contacts
Favorites About Favorites
Adding someone from Directory or Recents to the list of Favorites:
The Favorites is your own shortlist of

contacts you frequently call or other-
wise want to have easy access to.
Favorites may be populated from the
Recents or Directory lists as well as
from manual entries.
In the Contacts panel, Scroll Tap that entry (a) and

tap Directory or through then (b) tap More ( ).
Recents, if needed. the list to
locate the
entry, as
outlined.
Tap Add to
Favorites.
Tap Save to exit You may also call the

the menu putting your person you just made a
changes into effect. If you favorite.
tap the name and/or URI, you
may edit the entry.
Manually adding someone to the list of Favorites:

Tap Search or Dial to invoke Key in a name, Tap the match, if
EX60 and EX90
the virtual keyboard. number or address. applicable (a) and then little
Possible matches will arrow (b), as outlined, and Produced: December 2014 for TC7.3
appear as you type. continue from (3) above. All contents © 2010–2014
42 Contacts
Add Someone to Favorites, While in a Call About this feature
There are several ways to add

someone to the list of Favorites and
one of them allows you to do this
while in a call.
You may, after a call, realize that
you should have added the one
you were in call with to the list of
In a call, tap the avatar. Tap Add To Favorites. Edit the
entry, if needed. Favorites. To do this use Recents
In a video conference with
and Add To Favorites from there,
several participants, tap
the avatar that you want to see “Recents” on page 40.
add to Favorites.
Tap Close, to hide the Tap Save to add

keyboard. new Favorite.

EX60 and EX90
43
Camera

EX60 and EX90
44 Camera
View Camera Settings About Camera Settings
The camera settings let you control

the zoom of the camera.
In a separate menu, you may further
adjust whitebalance, exposure and
backlight compensation for your
camera. This is shown in “Camera
Control” on page 56.
Tap Camera to invoke the
camera adjustment menu. Turn Selfview In addition selfview (the image that
On and Off.
the others see from your system)
Maximize/minimize Selfview. can be turned on and off as well as
be shown minimized or maximized.
If the position of the selfview blocks
important parts of the image on your
screen, it can be moved. How to do
this is shown in “Move the Selfview
PiP” on page 47.
Zoom in and out.

EX60 and EX90
45 Camera
Manage Selfview About Selfview
Outside a call:
The Selfview shows what others see

from your video system. You will
normally use it to confirm that they
see what you want them to see.
The Selfview appears as a PiP
(Picture-in-Picture).
Tap Camera. Tap Selfview to turn it on. Tap anywhere outside the The position of Selfview PiP can be
menu to exit. changed if you wish—see “Move
You may now resize the selfview
image (see the following page for the Selfview PiP” on page 47 for
more), or control the camera’s details on this.
pan, tilt and zoom (see the
previous page for more).
In a call:
Tap the selfview avatar. You may now switch Tap anywhere outside the
the selfview off or maximize menu to exit.
or minimize it.

EX60 and EX90
46 Camera
Resize the Selfview PiP Why Resize the Selfview?
The selfview shows what others see

The selfview appears as a PiP
Tap Camera. Tap Selfview to turn it on. You may now tap Maximize to From time to time you may want to
get a full-screen Selfview. have the selfview activated during
Repeat the process to minimize, the meeting.
or deactivate the selfview by
tapping the Selfview icon again. You may want to zoom, pan or tilt
your camera to provide a better
You may also use this to gain
access to controlling your own view for the other participant(s). To
camera. get a better view, you may want to
maximize the selfview.
To exit this
menu, putting changes into
effect, tap anywhere outside
the active menu.

EX60 and EX90
47 Camera
Move the Selfview PiP Why Move the Selfview?
The Selfview shows what others see

The Selfview appears as a PiP
Tap Selfview in the upper Press and hold your As soon as it turns blue From time to time you may want to
right part of the screen, as finger within the selfview drag the selfview to the have the Selfview activated during
outlined to invoke the selfview, area. new location. Possible the meeting. This could, for example,
if needed. locations are indicated by
gray rectangles. be to ensure that a lecturer in your
room remains seen on the screen
despite constantly moving around.
It may happen that the current
position of the Selfview blocks
important parts of the image on your
screen. You may therefore want to
move it.
Once you reach the The selfview will now assume

location you want to its new location.
have it in, lift your finger
from the touchscreen.

EX60 and EX90
48 Camera
Control the Camera of the Other Participant About Camera Control
Within video conferencing the term

far end is often used to refer to the
one you are talking to.
Likewise, the term near end is often
used to refer to your side of the
video meeting.
In a call, tap the avatar Tap Camera. Adjust the camera’s pan, The ability to control the far end
representing the other zoom and tilt. camera requires that the far
participant. end system camera is remotely
In a video conference with controllable. The feature cannot be
several participants, tap
applied to systems with a manual
the avator representing the
participant whose camera camera adjustment.
you want to control. You will not have access to any
presets that may exist on the far end
video system.
Tap anywhere outside

the menu to exit, as
outlined.
Pan D1501611 User Guide Cisco TelePresence

EX60 and EX90
Tilt Produced: December 2014 for TC7.3
Zoom Cisco Systems, Inc. All rights reserved.
49
The video endpoints whose use

is described in this guide can be
configured via the Touch screen
controller or via its web interface.
For full access to all configurable
parameters the web interface must
be used—the Touch pad provides
access to a limited set of parameters
only.
The web interface is described in
a guide available separately for
download.
Connections
and Settings

EX60 and EX90
50 Connections
Connect the EX60 Use EX60 as PC screen
Screen resolution. A resolution of 1920 × 1080 is recommended. If you choose to use your EX60 as
However, other resolutions may also be used as shown below. your PC screen, connect your PC
to the sockets on the rear panel
Digital input via DVI Analog input via DVI
as shown below left. A resolution
1920 × 1200 (not full screen)
of 1920 × 1080 is recommended.
1920 × 1080 (recommended) 1920 × 1080 (recommended)
Remove cover to get access to However, other resolutions may also
the connector sockets. 1776 × 1000 (not full screen)
be used as shown in the left table.
1680 × 1050 1680 × 1050
Bend gently upwards where
1600 × 1200 (not full screen) 1600 × 1200 (not full screen) Your EX60 will then serve as your
the arrows indicate and then
pull out the lid. Sockets 1440 × 900 1440 × 900 PC screen outside calls. In a call tap
1400 × 1050 (not full screen) View PC to see the desktop. Your
1280 × 1024 (not full screen) 1280 × 1024 (not full screen) desktop is not exposed to the other
Connect headphones and 1280 × 960 (not full screen) side.
external microphone here.
1280 × 800 In a call you may view your PC
1280 × 768 (not full screen) screen without sharing it with the
1280 × 720 (not full screen) remote site(s). If the thumbnail
1152 × 648 (not full screen) image showing the other participants
1024 × 768 (not full screen) 1024 × 768 (not full screen) obstructs important parts of your
960 × 600 (not full screen) PC-screen you may move it in the
800 × 600 (not full screen) 800 × 600 (not full screen) same way as you may with a PiP.
      
 Connect power here. Screen resolution must be set
via the web interface, using the
 Connect your PC here if you need to share a single LAN connection with the EX60. Video Output HDMI [1] Resolution
 Connect your EX60 to the LAN. setting. For details on this, see the
EX60 Administrator Guide, which is
 Connect the touch screen controller.
available separately for download.
 DVI socket to use the EX60 as a PC screen.
 Mini-jack socket for PC audio.
 For service and maintenance.
Connect the cables as shown. Sockets are located behind the rear cover. If you have one LAN
connection only—and need that for your PC—the EX60 has a built in Gigabit ethernet switch that
EX60 and EX90
enables you to connect your PC to the EX60 to access the LAN through the EX60.
51 Connections
Connect the EX90 Use EX90 as PC screen
Remove cover to get access to A resolution of 1920 × 1200 is recommended. However, other If you choose to use your EX90 as
the connector sockets. resolutions may also be used as shown below. your PC screen, connect your PC
The cover is vented in the to the sockets on the rear panel
lower left corner (external as shown below left. A resolution
Digital input via DVI Analog input via DVI
view) due to the rear mounted
of 1920 × 1200 is recommended.
loudspeaker. 1920 × 1200 (recommended) 1920 × 1200 (recommended)
1920 × 1080 However, other resolutions may also
When mounting the cover back
Sockets 1776 × 1000 (not full screen) be used as shown in the left table.
on, make sure the vents are
1680 × 1050 1680 × 1050
where the speaker is Your EX90 will then serve as your
1600 × 1200 (not full screen) 1600 × 1200 (not full screen)
(as shown). Cover vents
Pull out 1440 × 900 1440 × 900 PC screen outside calls. In a call tap
Connect headphones 1400 × 1050 (not full screen) View PC to see the desktop. Your
and external
1280 × 1024 (not full screen) 1280 × 1024 (not full screen)
microphone here. desktop is not exposed to the other
1280 × 800 side.
In a call you may view your PC
1152 × 648 (not full screen) screen without sharing it with the
1024 × 768 (not full screen) 1024 × 768 (not full screen) remote site(s). If the thumbnail
960 × 600 (not full screen) image showing the other participants
800 × 600 (not full screen) 800 × 600 (not full screen) obstructs important parts of your
      PC-screen you may move it in the
same way as you may with a PiP.
 Connect your PC here if you need to share a single LAN connection with the EX90. • You may connect an external monitor to your EX90 to have
 Connect your EX90 to the LAN. it work with two monitors at the same time. The second Screen resolution must be set
 USB socket (for future use). monitor can be configured to show presentations instead via the web interface, using the
 Connect the touch screen controller. Video Output HDMI [1] Resolution
 HDMI In (inner socket) and HDMI Out* (outer socket). of having everything on a single screen.
setting. For details on this, see the
 Connect PC video (for use as your PC screen)
 Connect PC audio
• To enable the use of a second monitor the system must EX90 Administrator Guide, which is
be configured for it. This is done via the web interface
 Connect power here. available separately for download.
using the Video DefaultPresentationSource setting. Doing
so is described in the EX90 Administrator Guide which is
* HDMI out is used when connecting an extra monitor (typically for presentations).
available separately for download .

EX60 and EX90
52 Settings
Gain Access to the Settings About Settings
Care must be taken when altering

the Settings to avoid that the system
stops working. If in doubt, contact
your video support team.
For security reasons, access to the
Administrator Settings may have
been password protected by your
Tap the field in the upper left Tap Scroll through
corner, as outlined. Settings. the list to locate video support team.
what you are To enter the Settings, tap the
looking for.
Settings icon in the upper left
corner of the touchpad, as outlined.

EX60 and EX90
53 Settings
Setting the Background Image About Background Image
Select what shall be the background

image on your Touch Pad and
your screen. Tap on one of the
thumbnails to use that image.
You may use your own image (for
example your company logo). This
image must be uploaded via the
web interface, see the Administrator
guide for more on this (available for
download separately).
Observe that the custom image will
appear on the video screen only and
not on the Touch Pad.
When a custom image is available, a
second choice, Custom background,
will appear (not shown here) to let
you choose that image instead of
the default background images.

EX60 and EX90
54 Settings
Ringtone & Sound About Ringtone & Sound
The Ringtone & Sound Settings

window lets you specify:
• Keytones On or Off. When set

to on you will hear a sound every
time you tap a field on the Touch
controller.
• Ringtone volume. How loud your
ringtone shall sound.
• Ringtone. Select among several
ringtones. You will hear a sample
every time you tap a ringtone.
Note how the settings chosen are
indicated. In the example shown,
Keytones is set to On.
To exit this menu putting any
changes into effect, tap Exit. Note
that there is no Cancel function
letting you exit the menu undoing
any changes you have made. Take
care!

EX60 and EX90
55 Settings
Bluetooth About Bluetooth
You may connect bluetooth

headsets to your EX video system.
Consult the manual for your
bluetooth headset to learn how to
pair your headset with the video
system.

EX60 and EX90
56 Settings
Camera Control About Camera Control
The Camera Control window lets

you set the whitebalance and
exposure of the camera. If you do
not want to tweak this yourself, just
leave it up to the system by tapping
Auto.
Backlight compensation comes
in handy when there is much light
behind you. Without compensation
you will easily appear very dark to
the far end.
Note how the settings chosen are
indicated. In the example shown,
Backlight compensation is set to Off.

EX60 and EX90
57 Settings
Display About DVI Mode
This menu allows you to set the DVI

mode to Analog, Digital or Automatic
detection.

EX60 and EX90
58 Settings
Select Language About Language Setting
The Language page lets you specify

the Touch interface menu language.

EX60 and EX90
59 Settings
System Information About System Information
The System Information window

contains information on the system’s
software and hardware versions and
connections, SIP and H.323 status
etc.
This information is typically what you
will be asked by the technical staff
to provide in the unlikely event of
system malfunction.

EX60 and EX90
60 Settings
Call Status About Call Status
The Call Status window provides

information on call rate, encryption,
as well as important video and audio
parameters.
may be asked by the technical staff
system malfunction.

EX60 and EX90
61 Settings
Diagnostic Mode About Diagnostics
For troubleshooting purposes you

may enable additional system
logging. Follow the on-screen
instructions.
Note that system performance may
be influenced by an ongoing system
logging.
may be asked by the technical staff
system malfunction.

EX60 and EX90
62 Settings
Restart System About Restart
Use this to restart your system in an

orderly and controlled manner. No
settings are lost.

EX60 and EX90
63 Settings
Administrator About Administrator
The Administrator settings will

normally have been password
protected by your video support
team.
Enter Username and Password
followed by tapping Log in.

EX60 and EX90
64 Settings
Administrator Settings—Set Date and Time About Time Setting
This window lets you specify your

preferred date and time formats, as
well as the time zone.
If you set the Date and Time Mode
to Auto (as has been done in this
example), the system will look for an
NTP server and get date and time
from there.
If you choose to set NTP mode to
Manual (as has been done in this
example), you must specify the NTP
server address to make things work.

EX60 and EX90
65 Settings
Administrator Settings—Call Details About Call Details
To exit If you enable Auto Answer the

Administrator system will respond by itself to
Settings, tap
incoming calls after a delay specified
Back.
by you. Note that an activated auto
To exit Settings
as such, tap answer may not provide you with
Exit. the privacy desired. In the example
Note that there shown here Auto Answer is set to
is no Cancel Off.
function letting
you exit the On certain occasions you may have
menu undoing to change the bandwidth (and
any changes you hence the quality) of the call. Some
have made. configurations may have different
Take care! incoming and outgoing bandwidths
(typically ADSL connections), and
you may specify the default call rate
to ensure a stable video quality.
The default protocol may also be
specified. In the example shown, the
protocol has been set to SIP.
Caution! There is no Cancel
function letting you exit the menu
undoing any changes you have
made. Take care!

EX60 and EX90
66 Settings
Administrator Settings—Provisioning Wizard About the Wizard
To exit There is a Provisioning Wizard

Administrator available to get your system online.
Settings, tap
Tap Start and follow the on-screen
Back.
instructions.
To exit Settings
as such, tap Caution! There is no Cancel
Exit. function letting you exit the menu
Note that there undoing any changes you have
is no Cancel made. Take care!
function letting
you exit the
menu undoing
any changes you
have made.
Take care!

EX60 and EX90
67 Settings
Administrator Settings—Multipoint Mode About Multipoint
To exit There are basically two modes of

Administrator video conferencing; viz. MultiWay
Settings, tap
and MultiSite.
Back.
To exit Settings • To enable MultiWay, a MultiWay
as such, tap address must have been entered.
Exit.
Note that there
• If a MultiWay address has been
specified and MultiWay is selected,
is no Cancel
function letting MultiWay will always be used for
you exit the video conferencing.
menu undoing
any changes you • If a MultiWay address has been
have made. specified, but MultiSite is selected,
MultiSite will be used.
Take care!
• If set to Auto, MultiWay will be
used if a MultiWay address
has been specified, otherwise
MultiSite will be used.
• If set to Off, no video conferencing
will be possible.
• Any use of the MultiSite feature
requires the presence of the
MultiSite option.
made. Take care!

EX60 and EX90
68 Settings
Administrator Settings—IP & VLAN About IP Settings
To exit You may specify whether to use IPv4

Administrator or IPv6 and whether to use static IP
Settings, tap
address or DHCP.
Back.
To exit Settings When set to Static, applicable
as such, tap addresses must be set accordingly.
Exit.
To change these from default values,
Note that there
tap Advanced (not shown).
is no Cancel
function letting Caution! There is no Cancel
you exit the
menu undoing
any changes you undoing any changes you have
have made. made. Take care!
Take care!

EX60 and EX90
69 Settings
Administrator Settings—Network Status Codec About Network Status
To exit This is designed to provide your

Administrator video support team with information
Settings, tap
about the current network status
Back.
of the Codec of the system in the
To exit Settings
as such, tap unlikely case of system malfunction.
Exit.
Note that there
is no Cancel
function letting
you exit the
menu undoing
any changes you
have made.
Take care!

EX60 and EX90
70 Settings
Administrator Settings—Network Status Touch About Network Status
To exit This is designed to provide your

Administrator video support team with information
Settings, tap
about the current network status of
Back.
the Touch Controller in the unlikely
To exit Settings
as such, tap case of system malfunction.
Exit.
Note that there
is no Cancel
function letting
you exit the
menu undoing
any changes you
have made.
Take care!

EX60 and EX90
71 Settings
Administrator Settings—SIP About SIP Settings
To exit Use this page to set up SIP.

Administrator
Settings, tap Caution! There is no Cancel
Back. function letting you exit the menu
To exit Settings undoing any changes you have
as such, tap made. Take care!
Exit.
Note that there
is no Cancel
function letting
you exit the
menu undoing
any changes you
have made.
Take care!

EX60 and EX90
72 Settings
Administrator Settings—H323 About H323 Settings
To exit Use this page to set up H323.

Administrator
Settings, tap Caution! There is no Cancel
Back. function letting you exit the menu
To exit Settings undoing any changes you have
as such, tap made. Take care!
Exit.
Note that there
is no Cancel
function letting
you exit the
menu undoing
any changes you
have made.
Take care!

EX60 and EX90
73 Settings
Administrator Settings—EMC Resilience Mode About EMC Resilience
To exit If the Touch controller is used in

Administrator environments with considerable
Settings, tap
amounts of electromagnetic noise
Back.
present, you may experience an
To exit Settings
as such, tap appearance of false signals—as
Exit. if someone tapped the Touch
Note that there controller when obviously nobody
is no Cancel did so.
function letting
you exit the To cope with this you may set the
menu undoing EMC Resilience Mode to On. You
any changes you must then press and hold for a
have made. little while, rather than just tap, in
Take care! order to make the system aware of
your tapping. This will prevent the
appearance of spurious signals.
made. Take care!

EX60 and EX90
74 Settings
Administrator Settings—Factory Reset About Factory Reset
To exit You may want to perform a Factory

Administrator Reset your video system. Note that
Settings, tap
you will loose all configurations, the
Back.
call history and your local list of
To exit Settings
as such, tap contacts (Favorites and Recents).
Exit. Release keys and options installed
Note that there will be retained.
is no Cancel Caution! There is no Cancel
function letting
you exit the function letting you exit the menu
menu undoing undoing any changes you have
any changes you made. Take care!
have made.
Take care!

EX60 and EX90
Americas Headquarters Asia Pacific Headquarters Europe Headquarters
Cisco Systems, Inc. Cisco Systems (USA) Pte. Ltd. Cisco Systems International BV Amsterdam,
San Jose, CA Singapore The Netherlands
Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the
property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)

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1

What’s in this guide

Introduction to Video Conferencing Contacts

Best Practice Other Tips

D1501611 User Guide Cisco TelePresence

Tour the touch screen Operating tips

Tap to Tap the touch screen

Note that some of

Tap Dial to Tap Contacts Tap Tap

Log Onto a System with Your Own Credentials About Hot-desking

Video systems located in meeting

The system will confirm a

To sign out tap You will be prompted

D1501611 User Guide Cisco TelePresence

D1501611 User Guide Cisco TelePresence

Your lists of Contacts consist of

• You may key in a name, number or

D1501611 User Guide Cisco TelePresence

You may have to edit an entry in one

Tap More Tap Edit & Call to Apply your editing

D1501611 User Guide Cisco TelePresence

Place Call Using Name About Placing Calls

You may call someone who is not

There is an extended When you are

D1501611 User Guide Cisco TelePresence

Place Call Using IP Address About Placing Calls

You may call someone who is not

D1501611 User Guide Cisco TelePresence

Place Call Using Number About Placing Calls

You may call someone who is not

D1501611 User Guide Cisco TelePresence

Receive Call If Someone Calls You

If you set up the system to

D1501611 User Guide Cisco TelePresence

Receive Call While in Another Call About the Options

The identity of the new Decline the incoming call

Accept the incoming Accept the incoming call,

D1501611 User Guide Cisco TelePresence

Transfer About Transfer

Basically, you have two options when

Tap Complete The call will be transferred.

D1501611 User Guide Cisco TelePresence

Consult and Transfer About Consult and Transfer

This feature allows you to be in a call

Assume that Tap + Place New Call, as Locate

D1501611 User Guide Cisco TelePresence

Tapping End in a call will disconnect

D1501611 User Guide Cisco TelePresence

Putting someone on hold is typically

D1501611 User Guide Cisco TelePresence

Shared lines About this feature

If someone on the shared line has

If the current call has not been

D1501611 User Guide Cisco TelePresence

Change Call Rate About Call Rate

Call rate is the term used to express

D1501611 User Guide Cisco TelePresence

Enable Do Not Disturb About Do Not Disturb

Your system can be set to not

D1501611 User Guide Cisco TelePresence