Speaking

OET 2018
- Reluctant patient - Signs:
*I really appreciate your concern, but…….. *first of all……..
*I can understand your worries, but……. *it is also important to \ necessary to……..
*I know how you feel, but let me…… *for this reason……..,therefore….., so……,
*What’s more important the risk of ….or…. however…. In addition …….,also……,now…
*I completely understand your …….but your *I have to highlight\ emphasize the
Health is my priority what’s more important importance of……….
Your health or your job? so I think you must *it is very beneficial for you ………
Find some time to ……….. *As I said \ As I told you earlier………..
*let me assure you, if you ………..the risk of…….. *I’m concerned about your …………
Will be greatly reduced; however if you do not
And continue to …….. then the risk of *I recommend that you………….
………… is much higher. *I strongly advise that you……….
*if you don’t follow my advice you may……. *that’s a good question………..,and I will
You don’t want that to happen, do you? Explain to you now.
*………. Let me explain to you why the………. *I’m glad you asked and let me explain that..
Is necessary for you? *it is a good idea to………..
*of course you’ll need to continue………however - Ending
I don’t think…………………will be helpful in your *Do you have any more question?
Situation. I would prefer alternatives. *feel better soon.
*Jane I understand…….. but let me explain why *I would like to see you in a week.
It’s not a good choice for you to ………. *ok, well, don’t hesitate to call me if you
*after agreement I’m pleased to hear that. have any concerns.
Now ……….. - Bad news:
1-john, we have the test results back and
I’m
- checking understanding:
sorry to tell you that the cause for you
*is that clear symptoms could be more serious than you
*Am I clear so far think.
*How does that sound 2-I realize that this came as a shock to you
*Do you think you can do that (pause)
*Do you have any questions so far 3-it is very important that we do a few
*Do you feel comfortable about my advice further investigations including……..
*would you like me to tell you more about that 4- Fortunately we caught it early and there
Are some treatment options such as
Clemthera, but we can’t say definitely that
You’ll be cured. But we will keep a close on
and be sure you are in very good hands.
5-it may be a good idea to talk to someone
About this do you have any relatives or close
Friend who can help and provide support?

OET speaking
1- Introduction 2-Sympathy 3-History 4 - Diagnosis 5- Management 6-Reassurance
7-Relactant patient 8- Checking understanding 9-Sign posting 10- Ending 11- Bad news

1-Introduction :
*Good afternoon, my name is doctor I’m the 4-Diagnosis:
Treating doctor for today , how can I help you? *well, based on your symptoms, and after
*f \ up visit: Good Afternoon, nice to meet you examination , I believe that you have what’s
again. How can I help you? How are you doing call……… and let me explain…………..
So far? It is condition caused by
………. The symptoms include……… the best
Treatment is……………
2-Sympathy: Oh, I’m sorry to hear that * the…… indicates that you have ………
Oh, it must have been very *the tests show that it is probably
painful a condition known as ……….. and let me
it must be stressful you explain

3-History : 5-Management:
*I’m really sorry to hear that , but can I ask you *Don’t worry, if you can follow my advice\
some questions first if you don’t mind? Suggestion will get much better soon there
….would you mind if I ask you a few further are some very effective strategies
questions regarding this situation ? I would like to explain them to you\ let me
*what about ……… are you …………..? explain them to you in details. Is that okay?
*have you experience any ………………..? * first of all……… it is also important to…….
*Do you have…………? It is also necessary to ………. Do you think
*have you had any………….? You can do it?
*Does anything special making it worse? *I see that must be a very difficult situation
*is there anything that seems to relieve it? For you but the good news is that there
Several options available
which will help you would you
*Does anything seem to bring it on aggravate it? Like to hear more about that?
Location: *it is a good time to start …………. In terms
*Can you tell me where it hurt? Of…………. It will be necessary for you to……..
*which part of your body is affected ? 6-Reassurance
*could you tell me where the pain is ? *let me reassure you that …………
Duration: had it? *rest assure,………………..
*how long have you Been suffering from *it is nothing to get alarmed about,………
This problem? *Don’t worry it will go away by itself in
Been feeling like that? A few days with some rest.
Severity: *I know it sound difficult at first but with
*could you describe the pain? Practice I’m sure will be able to………
Does it occur all of the time or just no and again? * I’m sure you don’t have any more trouble
Other symptoms: * the staff here and very experienced and
*Apart of …………, what other symptoms have you will take good care of you
Experience?
*is there any thing else that is bothering you?
*have you tried\ taken any medication for that?