Unit Plan MP

UNIVERSITI TUNKU ABDUL RAHMAN (UTAR)

FACULTY OF BUSINESS AND FINANCE (FBF)

Unit Plan
Name of Subject
MANAGEMENT PRINCIPLES

Code
UBMM1013/UKMM1013
Course of Study
FBF
Bachelor of Business Administration (Hons) (BA)
Bachelor of Commerce (Hons) Accounting (AC)
Bachelor of Business Administration (Hons) Banking & Finance (BF)
Bachelor of Business Administration (Hons) Entrepreneurship (EN)
FAS
Bachelor of Arts (Hons) English Language (EL)
FSc
Bachelor of Science (Hons) Biomedical Science (BM)
Bachelor of Science (Hons) Statistical Computing and Operations Research (SC)
FICT
Bachelor of Information Technology (Hons) Communications & Networking (CN)
Bachelor of Information Technology (Hons) Computer Engineering (CT)
Bachelor of Information Technology (Hons) Information System Engineering (IA)
Bachelor of Computer Science (Hons) (CS)
FEGT
Bachelor of Engineering (Hons) Electronic Engineering (EE)
Bachelor of Science (Hons) Construction Management (CM)
FES
Bachelor of Science (Hons) Mechanical Engineering (ME)
Bachelor of Science (Hons) Quantity Surveying (QS)
Bachelor of Science (Hons) Software Engineering (SE)
Year of Study
Flexi Structure
Year and
Semester
Credit Hour
201501
Lecturing hours
and Tutoring
hours
Lecturers
2 hours lecture per week for the duration of 14 weeks

1 hour tutorial per week for the duration of 14 weeks
3 credit hours
Lead Lecturer (FES):

Associate Professor Dr. Lai Fatt Sian (Phd, MBA, FIPA, FCIM, FCIS)
Unit Plan of UBMM1013/UKMM1013 Management Principles (January 2015)
Email: [email protected]
Co-Lecturers (FBF):
Azeyan Binti Awee
Chan Ling Meng
Tutors
FES
Drs. Law Kian Aun
Ms. Cheah Lee Fong
FBF:
Azeyan Binti Awee
Chan Ling Meng
Ms. Shanthi Nadarajah
Mr. Tee Chee Wee
Mr. Ramesh Kumar Moona Haji Mohamed @ Rajoo
Ms. Thanaletchumi R Letchumanan
Moderator
Ms Cheah Lee Fong
Mode of Delivery
Lectures and tutorials
Objective of
Subject
To provide an understanding and knowledge of the principles and concepts of

management and organization and the management functions and processes within the
business organization.
Learning
Outcome
On completion of this unit, a student shall be able to:

1. Identify and describe the principles and concepts of management and organization
2. Explain the management functions and process within a business organization
3. Apply the management principles in business operation.
Subject Synopsis
This Unit is designed to develop the students knowledge and understanding of the
principles and theories of management in business organization. The Unit begins with an
introduction to the organization and management, management level, functions, skills and
managerial roles. The students enrolled in this unit learn about planning, organizing,
leading and controlling which are very relevant and useful in today business environment.
References
Main Text:
1. Robbins, S. P., DeCenzo, D. A., & Coulter, M. (2015). Fundamentals of management:
Essential concepts and applications (9th ed.). Upper Saddle River, New Jersey:
Pearson Education.
Additional Readings:
2. Daft, R. L. (2010). New era of management (9th ed.). Mason, Ohio: Thomson/SouthWestern.
3. George, J. M., & Jones, G. R. (2010). Contemporary management (7th ed.). New York:
McGraw-Hill.
4. McShane, S. L. (2008). Principles of management (International ed.). New York:
McGraw- Hill.
5. Plunkett, W. R., Attner, R. F., & Allen, G. S. (2012). Management: Meeting and
exceeding customer expectations (10th ed.). Mason, Ohio: Thomson/South-Western.
6. Robbins, S. P., & Coulter, M. (2011). Management (11th ed.). Upper Saddle River,
New Jersey: Pearson Prentice Hall.
Unit Assessment
Coursework
a) Group Assignment
b) Individual Presentation
28%
12%
40%
(70 marks)
(30 marks)
100 marks
Final Examination
Grand Total
40%
60%
100%
1. COURSEWORK (40%)
a) Group Assignment 28% (70 marks)
The written assignment is to be prepared on a group basic (with maximum 6 members in
a group). It is expected the content of the written assignment will reflect groups thoughts
and analysis rather than the work of others.
The selection of the groups members MUST be from within the SAME tutorial group
that the students attend. After the formation of groups, each group leader shall submit the
names of the group members to their respective tutors. The list of topics will be given to
the students in Week 1.
This assignment requires each group to choose ONE (1) management topic from the
following 6 topics listed below:
1.
2.
3.
4.
5.
Innovation and managers today

Influence of work from home to organization structure
Motivation and leadership
Employees behavior, attitude and job satisfaction
Control, the key to a new era of business world today
6. Team building
Every group in each tutorial class has to choose a different topic. If there is a case of two
groups or more in the same tutorial class selecting the same topic, the decision will be
based on the first come first serve basis.
Each group is also required to identity ONE MALAYSIAN company to write a report on
how the company applies the principles & concepts of management (in relation to the
selected topic) and its related problems mentioned above that will be encountered by the
company.
Students are required to register their company and topic for assignment with the
respective tutor by the end of Week 2, i.e. Friday, 23 January 2015.
Marking Scheme:
Section
1
4
5
Assessment
Introduction
To present a brief background of the company and its
nature of business.
Contents
Analysis of companys practices/operations in
relation to the selected topic. (TWO practices
needed)
To identify and explain the relevant principles and
concepts of management (in relation to the selected
topic) those are being applied in the company.
Note: To complete this section, student will need to do
library and Internet research.
Recommendations
To provide recommendations on how the principles
and concepts of management can be applied more
effectively by the company to solve their problems
that will be encountered (refer to section 2).
Conclusion
To summarize the report
Quality of the written assignment
Structure, layout, languages and references.
Marks
Allocation
10 marks
25 marks
15 marks
10 marks
10 marks
Total Marks
70 marks
Try to approach the assignment from the problem solving perspective. Besides secondary
sources, students are encouraged to obtain primary sources such as interview the
managers. You can discuss with your tutors concerning your assignment questions. Your
tutor will explain to you the expectations of the assignment and guide you accordingly.
Students are required to write in their own words and cite references in their written
assignments. Failure to do so may result in either the project paper be rejected or failed or
heavily penalized.
This written assignment should not be longer than 2,000 words, excluding the cover and
content pages as well as the appendices and references, with 1.5 spacing using Times New
Roman of font size 12. The report must include a cover sheet as shown in Appendix I. All
pages in the written report should be numbered except for the cover sheet, marking scheme,
table of contents, references and appendices. A copy of marking scheme for the written
assignment (Appendix II) and the oral presentation (appendix III) must be attached
immediately after the cover sheet of the report.
Students are expected to use APA referencing style for their assignment (Appendix IV).
Each group shall submit the written assignment by Week 7, Friday, 27th February
2015), before 4.00pm.
Late Submission Penalty Clause
Deadline for submission of assessment item(s) is to be strictly adhered to. No extension of
time will be allowed except in extenuating circumstances, e.g. medical reasons. Students
who wish to apply for extension of time for submission of assessment item(s) after the due
date shall put in writing the request together with validated documentary evidence to
support the application to his/her class tutor. The lead lecturer may consider and grant
such extension of due date for the assessment item(s) based on the tutor's
recommendation. Any assessment item required by the Coursework Assessment which is
submitted after the due date, without an approved extension, will be penalized. A penalty
of 10% reduction of the maximum mark applicable to the assessment item(s) will be
levied for each day of late submission. Weekends and Public Holidays are counted as one
(1) day late. Assessment item(s) submitted more than seven (7) days after the due date will
be awarded with zero (0) marks.
b) Individual presentation 12% (30 marks)
As mentioned earlier, the individual presentation carries 15% (30 marks). Every member
in the group is required to individually present their assignment orally during a designated
tutorial.
Students are required to present their written assignment during the tutorial class. The
presentation will be carried out during the tutorial class in week 9, week 10 and week
11.
Instructions:
Presentations should not exceed 15 minutes and 5 minutes for Q&A session.
Formal attire
Using PowerPoint slides
Display of presentations must in bulleted form and in short phrases.
Do not read from the notes. However, use of cue cards is allowed.
Each group is to submit the following items to their lecturer ONE WEEK prior to the
start of the presentation:
(i)
Copy of the presentation evaluation form (Appendix III), which

details such as students ID number, students name, selected company, selected topic
etc duly completed. (If the group has 6 members, then 6 copies of Appendix III
should be submitted)
(ii)
2.
A hardcopy of the PowerPoint presentation slides.

FINAL EXAMINATION (60%)
The final examination for this subject will be 3 hours and will consist of TWO (2)
sections:
Section A (40 marks) = ONE (1) compulsory case study question.
Section B (60 marks) = Answer any TWO (2) out of THREE (3) essay questions.
Remark
ACADEMIC REGULATIONS
Attendance
Attendance at all lectures and tutorials is compulsory. Students must give reasons for their
absence by providing the supporting documentary evidence(s) (e.g. medical certificate,
letter from parents/guardians & etc.) and apply for leave of absence from the respective
Head of Department. Poor attendance without any approved leave of absence may prompt
the Faculty to take disciplinary action, which may include student being barred from
sitting for the final examination.
Plagiarism
Plagiarism is defined as the submission or presentation of work, in any form, which is not
one's own, without acknowledgment of the sources. If a student obtains information or
ideas from an outside source, that source must be acknowledged. Another rule to follow is
that any direct quotation must be placed in quotation marks and the source immediately
cited.
Plagiarism is also defined as copy of all or part of the work of another student(s) of
current or previous batch of this University or another higher learning institution.
The University's degree and other academic awards are given in recognition of the
candidate's personal achievement. Plagiarism is therefore considered as an act of academic
fraudulence and as an offence against University discipline.
Intellectual Property
Copyright must be seriously protected. The University takes a strong stand against any
illegal photocopying of textbooks and any other materials by students. Students are
forewarned of the consequences and the penalty that may be meted out if they are "caught
in the act".
Mode of Referencing
Students are advised to incorporate proper academic modes of referencing. The normally
acceptable mode of academic referencing is the American Psychological Association
(APA) system; please refer to the attached APA referencing system document for detailed
usage (Appendix IV)
Fieldwork Clause (where applicable)
Students are reminded of the importance to consider their personal safety when
conducting research in the field. You will be exposing yourself in new situations and
meeting with people who are unknown to you. It is important that you are aware of
potential dangers and take the necessary safety steps. You have to be extra careful and
cautious if you are going to interview or conduct survey with small, unknown
organizations or individuals 'on site'.

You should ensure you have the full details (full name, job title, organization name,
address and telephone numbers) of anyone or organization you intend to conduct the field
research. You should establish the credibility of these respondents before your groups visit
them. The field research should be made in groups, not alone. Leave word with your
fellow classmates on your field visit (details of place, contact numbers, person you are
interviewing or conducting survey with, expected time of return, etc). The field work
should be during office hours.
Teaching Plan
Week/Date
W1
(12/01/15
to
18/01/15)
Lecture Topic
Topic 1: Managers and
Management
Who are managers and
where do they work?
What is management?
What do managers do?
Why study management?
What factors are reshaping
and redefining
management?
Learning Outcome
Tutorial Topic /
Assignment
Tutorial 1 (Introduction)
Tell who are

managers and where they
work
Define
management
Describe what
managers do
Explain why
important to study
management
Describe factors
shaping and redefining
management
Briefing on Unit Plan,

requirements and
expectations on class
attendance, tutorial
preparation, class
discussion, etc.
Reference
Robbins, et
al.
(Chapter 1)
2 short question to be
discussed
Group Assignment
Given Date:
1st tutorial class (Week 1)
Due date:
Week 7, 27th February
2015 (Friday), before
4.00 pm to the respective
tutor.
W2
(19/01/15
to
25/01/15)
Topic 2: Integrative
Managerial Issues
What is globalization and
how does it affect
organizations?
What does society expect
from organizations and
managers?
What is todays workforce
like and how does it impact
the way organizations are
managed?
Tutorial 2 (Topic 1)
Explain globalization and its
impact on organizations
Discuss how societys
expectations are influencing
managers and organizations
Discuss the factors that lead
to ethical and unethical
behavior in organizations
Describe how the workforce
is changing and its impact on
the way organizations are
managed
5 short questions to be
answered and discussed
by the students in class.
Robbins, et
al.
(Chapter 3)
Deadline for registration

of company for written
assignment by WEEK 2.
Week/Date
Lecture Topic
W3
Topic 3: Foundations of
Decision Making
How do managers make
decisions?
What are the three
approaches managers can
make decisions?
What types of decisions and
decision-making conditions
do managers face?
How do groups make
decisions?
What contemporary
decision-making issues do
managers face?
(26/01/15
to
01/02/15)
W4
(02/02/15
to
08/02/15)
W5
(09/02/15
to
15/02/15)
Topic 4: Foundations of
Planning
What is planning and why
do managers need to plan?
What do managers need to
know about strategic
management?
How do managers set goals
and develop plans?
What contemporary
planning issues do
managers face?
Topic 5: Organizational
Structure and Design
What are the six key
elements in organizational
design?
What contingency variables
affect structural choice?
What are some common
organizational designs?
What are todays
organizational design
challenges?
Learning Outcome
Describe the decision making

process
Explain the three approaches
of decision making
Describe types of decisions
and conditions face.
Discuss group decision
making
Discuss contemporary issues
in decision making
Tutorial Topic /
Assignment
Discuss the nature & purposes
of planning
Explain what managers do in
the strategic management
process
Compare and contrast
approaches to goal setting and
planning
in planning
Describe six key

elements in organizational
design
Identify the
contingency factors that favor
mechanistic or organic model
of organizational design

traditional and contemporary
organizational designs
Discuss the design

challenges faced by todays
organizations
Robbins, et
al
(Chapter 4 )
Robbins, et
al.
(Chapter 5)
by the students in class
Reference
Robbins, et
al.
(Chapter 6)
Week/Date
Lecture Topic
W6
Topic 6: Managing Human

Resources
What is the human resource
management process and
what influences it?
How do managers identify
and select competent
employees?
How are employees
provided with needed skills
and knowledge?
How do organizations retain
competent, high-performing
employees?
What contemporary HRM
issues face managers?
(16/02/15
to
22/02/15)
W7
(23/02/15
to
01/03/15)
W8
(02/03/15
to
08/03/15)
Topic 7: Managing Change

and Innovation
What is change and how do
managers deal with it?
How do managers manage
resistance to change?
What reaction do
employees have to
organizational change?
How can managers
encourage innovation in an
organization?
Topic 8 : Foundations of
Individual Behavior
What are the focus and
goals of organizational
behavior?
What role do attitudes play
in job performance?
What do managers need to
know about personality?
What is perception and
what influences it?
How do Learning Theories
explain behavior?
Learning Outcome
Describe the key components

of HRM process and the
important influences on that
process
Discuss the tasks associated
with identifying and selecting
competent employees
Explain how employees are
provided with needed skills
and knowledge
Describe strategies for
retaining competent, highperforming employees
in managing human resources
Tutorial Topic /
Assignment
.
Define organizational change
and compare and contrast
views on the change process
Explain how to manage
resistance to change
Describe what managers need
to know about employees
stress
Discuss techniques for
stimulating innovation
Robbins, et
al.
(Chapter 7)
Robbins, et
al.
(Chapter 8)
Group Assignment Due:
Friday, 27th February
2015 before 4.00 pm.
Identify the focus and goals
of OB
Explain the role that attitudes
play in job performance
Describe different personality
theories
Describe perception and the
factors that influence it
Discuss learning theories and
their relevance in shaping
behavior
in OB.
Reference
Robbins, et
al.
(Chapter 9)
Case study with 5 short

questions to be answered
and discussed by the
students in class.
10
Week/Date
Lecture Topic
W9
Topic 9: Understanding
Groups and Managing Work
Teams
What is a group and what
stages of development do
groups go through?
What are the major
concepts of group behavior?
How are groups turned into
effective teams?
What current issues do
managers face in managing
teams?
(09/03/15
to
15/03/15)
W10
(16/03/15
to
22/03/15)
W11
(30/03/15
to
29/03/15)
Topic 10 : Motivating and

Rewarding Employees
What is motivation?
What do the early theories
of motivation say?
How do the contemporary
theories explain
motivation?
What current motivation
issues do managers face?
Topic 11: Leadership and

Trust
Who are leaders, and what
is leadership?
What do early leadership
theories tell us about
leadership?
What do the Contingency
Theories of leadership tell
us?
What is leadership like
today?
Why is trust the essence of
leadership?
Learning Outcome
Tutorial Topic /
Assignment
Define group and describe the

stages of group development
Describe the major concepts
of group behavior
Discuss how groups are
turned into effective teams
in managing teams
Presentation
Each group is given 15
minutes to present and 5
minutes Q&A for written
group assignment.
Robbins, et
al.
(Chapter 11)
Presentation
group assignment.
Define leader and leadership

Compare and contrast early
leadership theories
Describe the four major
contingency leadership
theories
Describe modern views of
leadership and the issues
facing todays leaders
Discuss trust as the essence of
leadership
Robbins, et
al.
(Chapter 10)
Define and explain
motivation
Compare and contrast early
theories of motivation
contemporary theories of
motivation
Discuss current issues in
motivating employees
Reference

students in class.
Robbins, et
al.
(Chapter 12)
Presentation
group assignment.
11
Week/Date
Lecture Topic
W12
Topic 12 : Managing
Communication and
Information
How do managers
communicate effectively?
How is technology
affecting managerial
communication?
(30/03/15
to
05/04/15)
W13
(06/04/15
to
12/04/15)
W14
What communication
issues do managers face
today?
Topic 13 : Foundations of
Control
What is control and why is
it important?
What takes place as
managers control?
What should managers
control?
What contemporary control
issues do managers control?
Learning Outcome
Tutorial Topic /
Assignment
Describe what manages need
to know about
communicating effectively
Explain how technology
affects managerial
communication
in communication
Robbins, et
al.
(Chapter 13)

students in class.
Presentation
group assignment.

Explain the nature and
importance of control
Describe the three steps in the
control process
Discuss the types of control
organizations and managers
use
in control
Reference
Robbins, et
al.
(Chapter 14)
Revision
(13/04/15
to
19/04/15)

students in class.
Note: The information provided in this Unit Plan is subject to change by the Lecturers. Students shall be notified in advance of any
changes.
12
This Unit Plan is:

Prepared by:
Moderated by:
Approved by:
_______________________
Assoc Prof Dr. Lai Fatt Sian
Lead Lecturer
__________________
Ms Cheah Lee Fong
Moderator
Date:
Date:
__________________________
Mr. Alexander Tay Guan Meng
Head of Department
Department of International Business
Date:
Appendix I
13
UNIVERSITI TUNKU ABDUL RAHMAN

FACULTY OF BUSINESS AND FINANCE
ACADEMIC YEAR: 2014/2015
JANUARY 2015 TRIMESTER
UBMM1013/UKMM1013 MANAGEMENT PRINCIPLES
GROUP ASSIGNMENT COVER SHEET
Course details
Course
: ______________________________________
Year and Trimester of study : _______________________________________

Tutorial Group
: _______________________
Lecturers Name
: _______________________
Tutors Name
: ________________________
Assignment Details
Selected Topic
: _____________________________________
Companys Name
: _____________________________________
Due Date
: Week 7, 27 February (Friday), before 4.00 pm to the respective tutor.
Important Note
: Submission of assignment is the responsibility of the students.
Students Detail
Name
1.
2.
3.
4.
5
Student ID No.
Assignment Overall Marks (70 Marks): ____________ Marks.
Appendix II
14

MARKING SCHEME FOR GROUP ASSIGNMENT
Section
Assessment
Marks
Allocation
Marks
Awarded
1
Introduction
10 marks
Contents
25 marks
Recommendations
15 marks
Conclusion
10 marks
Quality of the written assignment
10 marks
2
3
4
5
Total Marks
70 marks
Comments:
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Name of marker: _______________________________
Signature of marker: ____________________________
Date: ______________________
Appendix III
15

PRESENTATION EVALUATION FORM
STUDENTS ID NUMBER: _______________________________
STUDENTS NAME: _____________________________________
COURSE, YEAR & TRIMESTER: __________________________
COMPANYS NAME: _____________________________

SELECTED TOPIC: _______________________________
DATE OF PRESENTATION: ________________________
No
Items
Poor
Organization of
Presentation
1
(No Logical Order)
3
(Reasonably
Ordered)
5
(Clear Development
of Content)
3
(Some Eye Contact)
Overall Eye Contact
1
(Little or None)
1
(No Attempt to
Relate to Audience)
3
(Some Attempt to
Relate to Audience)
3
(Some Aids
Reasonably
Supportive)
Visual Aids
1
(None or Poorly
Presented)
5
(Constant Eye
Contact)
5
(Audience
Thoroughly
Involved)
5
(Thoroughly
Supportive of
Speech)
3
(Fairly well handled)
Handling Questions
1
(Poor Dealt with
Audience)
5
(competently
handled)
1
(Badly
Judged, Too Short or
Too Long)
3
(Reasonably Well
Judged)
5
(Exactly Judged)
Adaptation to Audience
Timing
Satisfactory
Excellent
Marks
Total 30 marks
Converted to 12 %
Comments:
__________________________________________________________________________________________________________
__________________________________________________________________________________________________________
Name of evaluator: ____________________
Signature of evaluator: _________________
Date: ______________________
Appendix IV
16
APA REFERENCING
The referencing format for all student assignments and research reports is adapted from the American Psychological
Association (APA) style. The following items show how various sources of information are referenced in the
assignments or research reports.
1. Journal article with volume and issue numbers. Italicize the journal title and volume number.
Boyle, B. A. (1997). A multi-dimensional perspective on salesperson commitment. Journal of Business&
Industrial Marketing, 12(6), 354-367.
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment.
Journal of Vocational Behavior, 14, 224-227.
2. Book, two authors.
Toller, M., & Fielding, J. (1998). Global business for smaller companies. Rocklin, CA: Prima Publishing.
3. Book, one author.
Sekaran, U. (2003). Research methods for business: A skill building approach (4th ed.). New York: John
Wiley & Sons, Inc.
4. Brochure with corporate author.
BestTemp Staffing Services. (1997). An employers guide to staffing services (2nd ed.) [Brochure]. Denver:
Author.
Note: when the author and publisher are identical, use the word Author as the name of the
publisher.
5. Brochure with a writer.
Lawrence, K. S. (1993). Guidelines for reporting and writing about people with disabilities (4th ed.)
[Brochure]. New York: Research and Training Center on Independent Living.
6. Newspaper article, one author.
Standish, E. (1999, January 19). Global market crushes OPECs delicate balance of interest. Wall Street
Journal, pp. A1, A3.
7. Newspaper article, no author:
Buying Asian supplies on the net. (1997, February 12). Los Angeles Times, pp. D3-D4.
8. Company annual report:
Mutual Bank. (1998). Annual report. Kajang, Selangor.
17
9. Magazine article:
Posner, M. I. (1993, October 29). Seeing the mind. Science, 262, 673-674.
10. Book, component part (Chapter in an edited book):
Kuntz, S. (1998). Moving beyond benefits. In Randolph Jacobson (Ed.), Our changing workforce (pp. 213227). New York: Citadel Press.
11. Edited book:
Pennathur, A., Leong, F. T., & Schuster, K. (Eds). (1998). Style and substance of thinking. New York:
Publishers Paradise.
12. Book, no author or editor:
Merriam-Websters collegiate dictionary (10th ed.). (1993). Springfiield, MA; Merriam-Webster.
13. Dissertation or thesis:
Morales, G. H. (1998). The economic pressures on industrialized nations in a global economy. (Doctoral
dissertation, University of San Diego, 1998). Dissertation Abstracts International, 52, 5436C-5437C.
Kiren, R. S. (1997). Medical advances and quality of life. Unpublished doctoral dissertation, Omaha State
University.
Almeida, D. M. (1990). Fathers participation in family work: Consequences for fathers stress and fatherchild relations. Unpublished masters thesis, University of Victoria, Victoria, British Columbia,
Canada.
14. Unpublished paper presented at a meeting or conference:
Myers, C. (1998, August). HMOs in todays environment. Paper presented at the Conference on Medical
Insurance Solutions, Chicago, IL.
15. Proceedings published regularly:
Cynx, J., & Williams, H. (1992). Hemispheric differences in avian song discrimination. Proceedings of the
National Academy of Science, 89, 1372-1375.
16. Unpublished manuscript:
Pringle, P. S. (1991). Training and development in the 90s. Unpublished manuscript, Southern Illinois
University, Diamondale, IL.
17. Article from a printed magazine, reproduced online:
Norwalk, P. (1999, July 17). Training managers to help employees accept change. Business Line. Retrieved
June 17, 2001, from: http://www.busline.com/ news
18
Note: Do not end a path statement with a period, because any stray punctuation in a path will hinder
retrieval.
18. Article from an online magazine, no author listed:
Housing market fueled by rising consumer confidence, low rates. (2003, June 12). Builder Online. Retrieved
August
11,
2004,
from
http://www.builder
online.com/pages/builderonline/Story.nsp?
story_id=39428052&ID=builderonline&scategory=Computers&type=news
19. Article from an online newspaper:
Zaino, J. S. (2003, June 12). Learning a little discipline. Chronicle of Higher Education. Retrieved
September 10, 2003, from http://chronicle.com/jobs/ 2003/06/2003061201c.htm
20. Article from a printed journal, reproduced online:
Many articles online are the exact duplicates of their print versions. If the electronic form is identical to the
printed version, add within brackets Electronic version. This allows you to omit the URL.
Bowler, D. M., & Thommen, E. (2000). Attribution of mechanical and social causality to animated displays
by children with autism [Electronic version]. Autism, 4, 147-171.
Add the URL and date of access if page numbers are not indicated. For example:
Chatterjee, S. R., & Pearson C. A. L. (2002). Trust and managerial transition: Evidence from three small
Asian economies, 9(4). Retrieved August 30, 2003, from http://proquest.umi.com/pqdweb?
did=292172661&sid=1&Fmt =4&clientld=63520&RQT=309&VName=PQD
21. Information or article from an Web site:
Heathfield, S. M. (2005). Leadership and sponsorship in action. Retrieved June 23, 2004, from
http://humanresources.about.com/cs/managementissues/ a/walktalk_p.htm
Lowe, G. S., & Schellenberg, G. (2005). Employees basic value proposition: Strong HR strategies must
address
work
values.
Retrieved
March
5,
2005,
from
http://www.hr.monster.com/hrreporter/hrstrategies/
22. Information or article from an Web site with no author:

The
state of employee satisfaction. (2004,

http://www.insightpulse.com/articles.cfm
January).
Retrieved
July
25,
2004,
from
Customer service culture and attitudes towards CRM in Europe. (2005, January). Retrieved May 15, 2005,
from http://www.crmguru.com/offers/papers/ salesforce_emeareport.pdf
23. Online information or article from an Web site with no author and no copyright or publication date:
19
Employee satisfaction survey items Sample job satisfaction survey questions (n.d.). Retrieved February 17,
2005, from http://employee-satisfaction. com/sample-survey-items.asp
Notes:
(a) The APA style recommends listing only those works actually cited in the text, so you would not include
works for background or for further reading in the references.
(b) DO NOT number the entries in the Reference section. All entries must be made in alphabetical order.
(c) References by the same author (or by the same two or more authors in the same order) with the same
publication year are arranged alphabetically by the title (excluding A or The) that follows the date.
Lowercase lettersa, b, c, and so onare placed immediately after the year, within the parentheses.
Examples of Reference Entry:
Kaufman, J. R. (2001a). Control of
Kaufman, J. R. (2001b). The roles of
(d) For Malay names:
i. Enter a Malay name under the first element of his/her name unless it is known that he/she treats another
element of his/her name as a surname. In that case, enter under the surname. For example, Sopiee is the
surname and Norda is the given name,
Sopiee, N.
ii. If an abbreviation is used for a word denoting filial relationship, i.e., b. for bin, bt. for binti, follow the
referencing style as above. For example, to reference Ali bin Adbullah and Nawah binti Ahamd,
Adbullah, A.
Ahamd, N.
iii. If a name does not have the word denoting filial relationship and you do not know which one is the
surname, enter the name as found. For example,
Ismail Hussien
iv. Ignore the given title of honor, rank, or position. For example, to reference Haji Abdul Majid and Dato
Sopiee Norda,
Abdul Majid (If you dont know which one is the surname.)
Sopiee, N.
(If Sopiee is the surname.)
v. If the title of honor, rank, or position is hereditary, enter by the title fist and follow by the names found. For
example, Ungku, Syed, Nik, and Wan.
Ungku Abdul Aziz
Enter as Ungku Abdul Aziz if there is no surname

or if you dont know which one is the
20
Syed Hassan Ali

Nik Safiah Nik Karim
Wan Ahmad Abdullah
surname.
Enter as Ali, S. H. if Ali is the surname.
Enter as Nik Karim, N. S. if Nik Karim is the surname.
Enter as Abdullah, W. A, if Abdullah is the surname.
(e) For Chinese names,

i.
Enter the surname first. For example, Wong Mei Mei,

Wong, M. M.
ii.
If a name contains both Chinese and non-Chinese given names, enter the initial of non-Chinese given
name before that of the Chinese given name. For example, Johnny Chin Kai Wai and Thomas Lee Ah
Beng,
Chin, J. K. W.
Lee, T. A. B.
(f) For Indian names,

i.
If the name appears as Subramaniam Periasamy and Periasamy is the surname or family, enter as
follows:
Periasamy, S.
ii.
If the name appears as Subramaniam P., enter the same as follows:

Subramaniam P.
iii.
If the name appears as S. Periasamy, enter the same as follows:

S. Periasamy
CITATION IN THE TEXT

1. Personal communications such as interviews, telephone conversations, e-mails, group discussion, messages
from bulletin boards (electronic or white board), letters, and memos would not be listed in the reference list at
all. Such citations would appear in the text only. Provide the date of the personal communication as exact as
possible. For example:
Increasing the role of cable companies in the industry is high on the list of the company, Day Cable
and Communications (Georgia Stainer, personal communication, March 2, 1999).
2. When a work has more than two authors, cite all authors the first time the reference occurs in the text. In
subsequent citations, include only the surname of the first author followed by et al. (insert a period after
al) and the year. For example,
First citation in the text:
Williams, Smith, Bradner, and Rosen (2000) found that
21
Subsequent citations in the text:

According to Williams et al. (2000)
3. For any work with no author name (such as online article, newspaper, or magazine article, or a chapter), cite
it in the text with the first two or three words from the title and the year of publication. Use double quotation
marks around the title and capitalize the first letter of each word. For example,
(Buying Asian Supplies, 1997)
4. For works with corporate authors, the names of the corporate authors are usually spelled out each time they
appear in a text citation. However, some corporate author names can be spelled out in full when it is first cited
and then abbreviated thereafter. For example,
Cited in full for all citations in the text:
(University of Michigan, 2003)
First citation in the text:
(National Institute of Mental Health [NIMH], 2001)
Subsequent text citation:
(NIMH, 2001)
5. To cite a specific part of a source as a direct quotation, indicate the page number of the source and abbreviate
the word page (p.), in addition to the authors name and year. For example,
(Cheek & Burn, 2004, p. 332)
6. To cite two or more works within the same parentheses,
i. If the works are of the same authors in the same order, arrange them by the year of publication.
ii. If the works are of different authors, arrange them in alphabetical order and separate them by semicolons.
For example:
(Edeline and Wrangler, 1995, 1998)
(Balda, 1999; Kamar, 1996; Pepper & Jones, 2000)
7. For citation of a work discussed in a secondary source, you would give the secondary source in the reference
list, and give a citation for the secondary source in the text. For example, if McClellands work is cited in
Colthearts study and you did not read the work by McClelland, list the Colthearts reference in the References.
In the text, use such citation as:
McClellands study (as cited in Coltheart, 1993) suggests that
22
Note: Refer to the official web site of APA for more information.
http://www.apastyle.org
Language Explained:
CITING means formally recognizing, within your text, the resources from which you have obtained information.
BIBIOGRAPHY is the list of sources you have used.
REFERENCE is the detailed description of the item from which you have obtained your information and cited in the
text.
23
REFERENCES
Berg, B. L. (2004). Qualitative research methods for the social sciences (5th ed.). Boston: Pearson
Education, Inc.
Bjork, R. A. (1989). Retrieval inhibition as an adaptive mechanism in human memory. In H. L. Roediger III
& F. I. M. Craik (Eds.), Varieties of memory & consciousness (pp. 309-330). Hillsdale, NJ: Erlbaum.
Borman, W. C., Hanson, M. A., Oppler, S. H., Pulakos, E. D., & White, L. A. (1993). Role of early
supervisory experience in supervisor performance. Journal of Applied Psychology, 78(3), 443-449.
Dickinson, M. (2000). Giving undergraduates managerial experience. Education & Training, 42(3), 159-169.
Gibbs, J. T., & Huang, L. N. (Eds.). (1991). Children of color: Psychological interventions with minority
youth. San Francisco: Jossey-Bass.
Heathfield, S. M. (2005). Leadership and sponsorship in action. Retrieved March 15,
http://humanresources.about.com/cs/managementissues/a/walk
talk_p.htm
from
Klimoski, R., & Palmer, S. (1993). The ADA and the hiring process in organizations. Consulting Psychology
Journal: Practice and Research, 45(2), 10-36.
New drug appears to sharply cut risk of death from heart failure. (1993, July 15). The Washington Post, p.
A12.
Rosental, R. (1987). Meta-analytical procedures form social research (Rev. ed.). Newbury Park, Ca: Sage.
Schwartz, J. (1993, September 30). Obesity affects economic, social status. The Washington Post, pp. A1,
A4.
Suntharajah, S. (2005, May 1). Too many jobless grads. The Star, p. 3, Sunday Star Special.
Tan, S-Yin (2004, February). From school to office: A guide to entering the workforce. Personal Money, 30,
32-38.
Tang, F. H. (2004, February). A new-year hope [Letter to the editor]. Personal Money, 30, p. 8.
24

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UNIVERSITI TUNKU ABDUL RAHMAN (UTAR)

FACULTY OF BUSINESS AND FINANCE (FBF)

2 hours lecture per week for the duration of 14 weeks

Lead Lecturer (FES):

Unit Plan of UBMM1013/UKMM1013 Management Principles (January 2015)

Ms Cheah Lee Fong

Lectures and tutorials

To provide an understanding and knowledge of the principles and concepts of

On completion of this unit, a student shall be able to:

Unit Plan of UBMM1013/UKMM1013 Management Principles (January 2015)

Innovation and managers today

Unit Plan of UBMM1013/UKMM1013 Management Principles (January 2015)

Copy of the presentation evaluation form (Appendix III), which

Unit Plan of UBMM1013/UKMM1013 Management Principles (January 2015)

A hardcopy of the PowerPoint presentation slides.

Unit Plan of UBMM1013/UKMM1013 Management Principles (January 2015)

organizations or individuals 'on site'.

Unit Plan of UBMM1013/UKMM1013 Management Principles (January 2015)

Tell who are

Briefing on Unit Plan,

Unit Plan of UBMM1013/UKMM1013 Management Principles (January 2015)

Deadline for registration

Describe the decision making

Describe six key

Compare and contrast

Discuss the design

Unit Plan of UBMM1013/UKMM1013 Management Principles (January 2015)

Topic 6: Managing Human

Topic 7: Managing Change

Describe the key components

Unit Plan of UBMM1013/UKMM1013 Management Principles (January 2015)

Case study with 5 short

Topic 10 : Motivating and

Topic 11: Leadership and

Define group and describe the

Unit Plan of UBMM1013/UKMM1013 Management Principles (January 2015)

Define leader and leadership

Case study with 3 short

Describe what manages need

Case study with 3 short

Tutorial 13 (Topic 12)

Case study with 3 short

Unit Plan of UBMM1013/UKMM1013 Management Principles (January 2015)

This Unit Plan is:

UNIVERSITI TUNKU ABDUL RAHMAN

Year and Trimester of study : _______________________________________

: Week 7, 27 February (Friday), before 4.00 pm to the respective tutor.

: Submission of assignment is the responsibility of the students.

Assignment Overall Marks (70 Marks): ____________ Marks.

UNIVERSITI TUNKU ABDUL RAHMAN

Quality of the written assignment

UNIVERSITI TUNKU ABDUL RAHMAN

COMPANYS NAME: _____________________________

Overall Eye Contact

Unit Plan of UBMM1013/UKMM1013 Management Principles (January 2015)

Unit Plan of UBMM1013/UKMM1013 Management Principles (January 2015)

Unit Plan of UBMM1013/UKMM1013 Management Principles (January 2015)

22. Information or article from an Web site with no author:

state of employee satisfaction. (2004,

Enter as Ungku Abdul Aziz if there is no surname